Graphic DesignInformation Technology

National Technical and Vocational Qualification Framework
Competency Standards
For
Graphic Design
NTVQ, Level 1- 5
Bangladesh Technical Education Board

Agargoan, Sher-E-Bangla Nagar
Dhaka-1207
TABLE OF CONTENT
INTRODUCTION ............................................................................................................................. 2
BANGLADESH NTVQF WITH JOB CLASSIFICATIONS ..................................................................................3
ANNEX 1: NTVQF LEVEL DESCRIPTORS .................................................................................................4
NATIONAL CERTIFICATE IN GRAPHIC DESIGN (NTVQF LEVEL 1,2,3,4 & 5) ...................... 5

COURSE STRUCTURE FOR NATIONAL CERTIFICATE IN GRAPHIC DESIGN (NTVQF LEVEL 1) ..............6
COURSE STRUCTURE FOR NATIONAL CERTIFICATE IN GRAPHIC DESIGN (LEVEL 3) ..............................8
COURSE STRUCTURE FOR NATIONAL CERTIFICATE IN GRAPHIC DESIGN (NTVQF LEVEL 5) .............10
LIST OF ABBREVIATIONS ......................................................................................................... 11

GENERIC UNITS .......................................................................................................................... 12
GN1001A1: USE BASIC MATHEMATICAL CONCEPTS ..............................................................................13
GN1002A1 : APPLY OSH PRACTICES IN THE WORKPLACE ....................................................................16
GN2003A1: USE ENGLISH IN THE WORKPLACE .......................................................................................20
GN2004A1: OPERATE IN A SELF-DIRECTED TEAM...................................................................................23
GN2005A1: PRESENT AND APPLY WORKPLACE INFORMATION .............................................................26
SECTOR SPECIFIC UNITS ......................................................................................................... 29

ITSS1006A1: TYPE TEXT AND DOCUMENTS IN ENGLISH AND BANGLA................................................30
ITSS1007A1: ACCES INFORMATION USING INTERNET AND ELECTRONIC MAIL............................32
ITSS1008A1: OPERATE A OFFICE APPLICATION SOFTWARE ................................................................35
ITSS2009A1: APPLY COMPLIANCE AND ETHICS IN IT WORK PLACE ....................................................39
ITSS5030A1: APPLY SOFT SKILLS ...........................................................................................................42
OCCUPATION SPECIFIC UNITS ................................................................................................ 45
ITGD1010A1: SEPARATE AND COMPOSE IMAGES ............................................................. 46
ITGD1011A1: CREATE BASIC DESIGNS USING ILLUSTRATION SOFTWARE .................... 49
ITGD1012A1: DEVELOP AWARENESS OF THE CAREER OPPORTUNITIES IN THE
GRAPHIC SECTOR ................................................................................................................. 52
ITGD2013A1: MANIULATE IMAGE USING IMAGE PROCESSING SOFTWARE ................... 56
ITGD2014A1: CREATE PROFESSIONAL DESIGNS USING ILLUSTRATION SOFTWARE ... 60
ITGD3015A1: PERFORM CREATIVE DESIGN WORK USING MULTIPLE GRAPHICS DESIGN
SOFTWARE ............................................................................................................................. 64
ITGD3016A1: PERFORM ESTIMATING AND COSTING IN GRAPHIC DESIGN..................... 69
ITGD3017A1: USE ENGLISH ESSENTIAL AS A GRAPHIC DESIGNER ................................. 73
ITGD4018A1: CREATE TEMPLATE USING GRAPHIC DESING SOFTWARE........................ 76
ITGD4019A1:DEVELOP MATERIALS FOR OUTPUT.............................................................. 81
ITGD5020A1: FIND AND USE RECENT DEVELOPMENTS OF TOOLS AND PROCEDURE IN
GRAPHIC DESIGN................................................................................................................... 87
ITGD5021A1: APPLY SUPERVISION AND MANAGEMENT SKILLS IN GRAPHIC DESIGN
WORKPLACE........................................................................................................................... 90
ITGD5022A1: TRANSFER SKILLS TO OTHERS OF THE GRAPHIC DESIGN TEAM
THROUGH TRAINING ............................................................................................................. 93
1
INTRODUCTION
These Competency Standards were developed by the Standards and Curriculum
Development Committee (SCDC) for the occupation ‘Graphic Designer’ that was
established under the sub-sector Industry Skills Council (ISC) and with the assistance
of the Technical and Vocational Education Reform project. This project is funded by the
European Union, the International Labour Organization and the Government of
Bangladesh.
The competency standards are the foundation on which new competency based
curriculum will be developed that responds better to the needs of industry for skilled
workers. The members of the SCDCs are primarily from industry but with
representatives from the Bangladesh Technical Education Board (BTEB), Directorate
of Technical Education (DTE), Bureau of Manpower Employment and Training (BMET),
NGO, and Private Training providers. Persons who will successfully complete the new
TVET programs based on these competency standards will receive a qualification in
the new National Technical and Vocational Qualification Framework (NTVQF).
Endorsed by
Industry Skills Council Bangladesh Technical Education Board

Date: (BTEB)
Date:
2
Bangladesh NTVQF with Job Classifications
EDUCATION SECTORS
NTVQF
Job Classification
LEVELS Pre-Vocation Vocational Technical
Education Education Education
Diploma in Supervisor / Middle Level
NTVQF 6 engineering or Manager /Sub Assistant
equivalent Engr. etc.
National Skill
Highly Skilled Worker /
NTVQF 5 Certificate 5
Supervisor
(NSC 5)
National Skill
NTVQF 4 Certificate 4 Skilled Worker
(NSC 4)
National Skill
NTVQF 3 Certificate 3 Semi-Skilled Worker
(NSC3)
National Skill
NTVQF 2 Certificate 2 Medium-Skilled Worker
(NSC 2)
National Skill
NTVQF 1 Certificate 1 Basic Skilled Worker
(NSC 1)
National Pre-
Vocation
Pre-Voc 2 Pre-Vocation Trainee
Certificate
NPVC 2
National Pre-
Vocation
Pre-Voc 1 Pre-Vocation Trainee
Certificate 1
NPVC 1
National Certificate in Graphic Design – Revised Version A2 3

Annex 1: NTVQF level Descriptors
NTVQF
Knowledge Skill Responsibility Job Class.
Level
6  Comprehensive actual  Specialised and  Mange a team or

and theoretical restricted range of teams in workplace Supervisor
knowledge within a cognitive and practical activities where there / Middle
specific study area with skills required to is unpredictable Level
an awareness of the provide leadership in change Manager
limits of that the development of  Identify and design /Sub
knowledge. creative solutions to learning programs to Assistant
defined problems develop performance Engr. etc.
of team members
5  Very broad knowledge  Very broad range of  Take overall
of the underlying, cognitive and practical responsibility for
concepts, principles, skills required to completion of tasks in Highly
and processes in a generate solutions to work or study Skilled
specific study area specific problems in  Apply past Worker /
one or more study experiences in Supervisor
areas. solving similar
problems
4  Broad knowledge of  Range of cognitive  Take responsibility,
the underlying, and practical skills within reason, for
concepts, principles, required to accomplish completion of tasks in
and processes in a tasks and solve work or study
Skilled
specific study area problems by selecting  Apply past Worker
and applying the full experiences in
range of methods, solving similar
tools, materials and problems
information
3  Moderately broad  Basic cognitive and  Work or study under
knowledge in a specific practical skills required supervision with
study area. to use relevant some autonomy
Semi-
information in order to
Skilled
carry out tasks and to
Worker
solve routine problems
using simple rules and
tools
2  Basic underpinning  Basic skills required to  Work or study under
Medium
knowledge in a specific carry out simple tasks indirect supervision in
Skilled
study area. a structured context
Worker
1  Elementary  Limited range of skills  Work or study under

understanding of the required to carry out direct supervision in a Basic
underpinning simple tasks structured context Skilled
knowledge in a specific Worker
study area.
Pre-Voc  Limited general  Very limited range of  Work or study under
2 knowledge skills and use of tools direct supervision in a Pre-
required to carry out well-defined, Vocation
simple tasks structured context. Trainee
Pre-Voc  Extremely limited  Minimal range of skills  Simple work or study

1 general knowledge required to carry out exercises, under Pre-
simple tasks direct supervision in a Vocation
clear, well defined Trainee
structured context

NATIONAL COMPETENCY STANDARDS
for
National Certificate in Graphic Design
(NTVQF Level 1,2,3,4 & 5)
Nominal
S. UoC
Unit Code and Title Duration
No. Level
(Hours)
Generic – Compulsory (5 UoCs required) 200
1 GN1001A1 Use basic mathematical concepts 1 40
2 GN1002A1 Apply OSH practices in the workplace 1 30
3 GN2003A1 Use English in the workplace 2 70
4 GN2004A1 Operate in a self- directed team 2 30
5 GN2005A1 Present and apply workplace information 2 30
Sector Specific – Compulsory (5 UoCs required) 180
6 ITSS1008A1 Type Text and Documents in English and Bangla 1 90
Access Information Using Internet and
7 ITSS1007A1 1 10
Electronic Mail
8 ITSS1006A1 Operate Office Application Software 1 20
9 ITSS20091A Apply compliance and Ethics in IT Workplace 2 20
10 ITSS5030A1 Apply Soft Skills 5 40
Occupation Specific – Compulsory (13 UoCs required) 1100
11 ITGD1010A1 Separate and compose Images 1 20
Create basic designs using illustration
12 ITGD1011A1 1 180
software
Develop awareness of the career
13 ITGD1012A1 1 10
opportunities in the Graphic sector
Manipulate image using image processing
14 ITGD2013A1 2 60
Software
Create professional designs using
15 ITGD2014A1 2 60
Illustration software.
Perform Creative design work using multiple
16 ITGD3015A1 3 160
Graphics Design Software
Perform Estimating and Costing in Graphic
17 ITGD3016A1 3 20
Design
18 ITGD3017A1 Use English essential as a graphic designer 3 90
Create Template using Graphic Design
19 ITGD4018A1 4 150
Software
20 ITGD4019A1 Develop materials for output 4 120
Find and use recent developments of tools 5 20
21 ITGD5020A1
and procedure in Graphic Design
Apply Supervision and management Skills in 5 120
22 ITGD5021A1
Graphic Design workplace
Transfer skills to others of the Graphic 5 90
23 ITGD5022A1
design team through Training
Total Nominal Learning Hours 1480

Course Structure for National Certificate in Graphic Design (NTVQF Level 1)
UoC Nominal
S.
Unit Code and Title Level Duration
No.
(Hours)
Generic (2 UoCs required) 70
1. GN1001A1 Use basic mathematical concepts 1 40
2. GN1002A1 Apply OSH practices in the workplace 1 30
Sector Specific (3 UoCs required) 120
Type Text and Documents in English and
3. ITSS1006A1 1 90
Bangla
Access Information Using Internet and
4. ITSS1007A1 1 20
Electronic Mail
5. ITSS1008A Operate Office Application Software 1 10
6. ITGD1010A1 Separate and compose Images 1 20
Create basic designs using illustration
7. ITGD1011A1 1 180
software
Develop awareness of the career
8. ITGD1012A1 1 10

Nominal
S. UoC
No. Level
(Hours)
Generic – Compulsory (3 UoCs required) 130
1 GN2003A1 Use English in the workplace 2 70
2 GN2004A1 Operate in a self- directed team 2 30
3 GN2005A1 Present and apply workplace information 2 30
Sector Specific – Compulsory (1 UoC required) 20
4 ITSS2009A1 Apply compliance and ethics in IT Workplace 2 20
Occupation Specific – Compulsory (2 UoCs required)
Manipulate image using image processing
5 ITGD2013A1 2 60
Software
Create professional designs using Illustration
6 ITGD2014A1 2 60
software.

Course Structure for National Certificate in Graphic Design (Level 3)
UoC Nominal
S.
No. Level (Hours)
Perform Creative design work using multiple
1 ITGD3015A1 3 220
Graphics Design Software
Perform Estimating and Costing in Graphic
2 ITGD3016A1 3 30
Design
3 ITGD3017A1 Use English essential as a graphic designer 3 20

Nominal
S. UoC
No. Level
(Hours)
Create Template using Graphic Design
1 ITGD4018A1 4 150
Software
2 ITGD4019A1 Develop materials for output 4 120

Nominal
S. UoC
No. Level
(Hours)
Sector Specific – Compulsory (1 UoC required) 40
1 ITSS5030A1 Apply Soft Skills 5 40
Find and use recent developments of tools 5 10
2 ITGD5020A1
and procedure in Graphic Design
Apply Supervision and management Skills in 5 120
3 ITGD5021A1
Graphic Design workplace
Transfer skills to others of the Graphic design 5 100
4 ITGD5022A1
team through Training

List of Abbreviations
General
BMET – Bureau of Manpower Employment and Training

BTEB – Bangladesh Technical Education Board
DTE – Directorate of Technical Education
ILO – International Labour Organization
ISC – Industry Skills Council
NPVC – National Pre-Vocation Certificate
NTVQF – National Technical and Vocational Qualification Framework
SSDC – Standards and Curriculum Development Committee
TVET – Technical Vocational Education and Training
UoC – Unit of Competency
Occupation Specific Abbreviations
CMYK – Cyan, Magenta, Yellow and Black

FTP – File Transfer Protocol
IT – Information Technology
MS – Microsoft
MSDS – Material Safety Data Sheet
OSH – Occupational Safety and Health
PDF – Portable Document Format
PPE – personal Protective Equipment
RGB – Red, Green and Blue
SOP – Standard Operating System
URL – Uniform Resource Locator

GENERIC UNITS

National Technical and Vocational Qualification Framework for Bangladesh
Unit of Competency
Unit Code and Title GN1001A1: Use Basic Mathematical Concepts
Nominal Hours 40 hours

Unit Descriptor This requires the knowledge, skill and attitude to apply
mathematical methods such as addition, subtraction,
multiplication, and division, among others, in the routine
tasks of an organisation.
Elements of Competency Performance Criteria
Italicized terms are elaborated in the Range of Variable
Training Components
1. Identify calculation 1.1 Calculation requirements are identified from
requirements in the workplace workplace information
2. Select appropriate 2.1. Appropriate Mathematical methods are selected
mathematical methods for the to carry out the calculation.
calculation 2.2. System and units of measurement to be
followed are determined.
3. Use basic mathematical 3.1. Calculations are completed using appropriate
concepts to calculate methods such as addition, subtraction,
workplace calculation. multiplication and division.
3.2. Systems and units of measurement for the task
are applied to workplace calculation.
Range of Variables
Variable Range (May include but not limited to:)
1.Equipment and tools 1.1 Calculator
1.2 Computer with office software
2. Mathematical methods 2.1. Addition

2.2. Subtraction
2.3. Division
2.4. Multiplication
2.5. Ratio on any types of real values (such as whole
numbers, fractional numbers, percentages,
numbers with exponents

3. System and units of 3.1. Measurement
measurement 3.2. Volume
3.3. Weight
3.4. Mass
3.5. Density
3.6. Percentage
3.7. Length / Breadth / Thickness
3.8. Capacity
3.9. Time
3.10. Temperature
3.11. Budget, Pay/ Wages, Leave entitlements
3.12. Material usage
3.13. Speed
3.14. Costing
4. Workplace information 4.1 Project documents
4.2 Graphs
4.3 Charts
4.4 Tables
4.5 Spread sheets
4.6 Item price quotations
4.7 Equipment manuals
5. Budget 5.1 Budget of consumables
5.2 Calculation for software components
5.3 Hardware equipment
5.4 Maintenance budget of a set-up
5.5 Cost estimation
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet the
requirements of the current version of the Unit of Competency.
1. Critical aspects of 1.1 Applied mathematical methods such as addition,
competency subtraction, division and multiplication to workplace
calculations.
2. Underpinning knowledge 2.1. Calculation requirements in the workplace
2.2. Select appropriate mathematical methods
2.3. Equipment and tools
2.4. Mathematical language, symbols and terminology
2.5. Application of units
2.6. Workplace information
2.7. Using arithmetic processes to find solutions to
simple mathematical problems

3. Underpinning skill 3.1. Ability to identify calculation requirements from
workplace information
3.2. Ability to select appropriate mathematical methods
3.3. Ability to use appropriate technology
3.4. Ability to use mathematical language, symbols and
terminology
3.5. Understanding of appropriate units of measurement
(such as kg, meter) and application may include
measurement, volume, weight, density, percentage
etc.
3.6. Ability to include workplace information (project
documents, graphs, charts, tables, spread sheets,
item price quotations, equipment manuals)
3.7. Ability to use arithmetic processes to find solutions
to simple mathematical problems
3.8. Ability to apply in the workplace.
4. Required attitude 4.1 Commitment to occupational health and safety
4.2 Promptness in carrying out activities
4.3 Sincere and honest to duties
4.4 Environmental concerns
4.5 Eagerness to learn
4.6 Tidiness and timeliness
4.7 Respect for rights of peers and seniors in workplace
4.8 Communication with peers, sub-ordinates and
seniors in workplace
5. Resource implication The following resources must be provided:
5.1 Tools, equipment and physical facilities
appropriate to perform activities.
5.2 Materials, consumables to perform activities.
6. Methods of assessment 6.1 Demonstration with oral questioning
6.2 Direct observation
6.3 Written test
6.4 Portfolio
6.5 Log book
7. Context of assessment 7.1 Competencies may be assessed in the work place
or a simulated work place
Accreditation Requirements
Training Providers must be accredited by Bangladesh Technical Education Board (BTEB), the
national quality assurance body, or a body with delegated authority for quality assurance to
conduct training and assessment against this unit of competency for credit towards the award
of any national qualification. Accredited providers assessing against this unit of competency
must meet the quality assurance requirements set by BTEB.

Unit of Competency
Unit Code and Title GN1002A1 : Apply OSH practices in the workplace

Unit Descriptor This unit covers the knowledge, skills and attitude
required to identify and apply OSH in the workplace.
This also covers identifying, controlling and reporting
OSH hazards, conducting of work in a safe manner,
following emergency response procedure and
maintaining and improving health and safety in the
workplace.
Italicized terms are elaborated in the Range of
Variable Training Components
1. Identify, control and report 1.1 Immediate work area is routinely checked for OSH
OSH hazards hazards prior to commencing and during work.
1.2 Hazards and unacceptable performance are
identified and corrective action is taken within
the level of responsibility.
1.3 OSH hazards and incidents are reported to
appropriate personnel according to workplace
procedures.
1.4 Safety Signs and symbols are identified and
followed
2. Conduct work safely 2.1. Apply OSH practices in the workplace.
2.2. Appropriate personal protective equipment
(PPE) is selected and worn.
3. Follow emergency 3.1. Emergency situations are identified and
response procedures reported according to workplace reporting
requirements.
3.2. Emergency procedures are followed as
appropriate to the nature of the emergency and
according to workplace procedures.
3.1. Workplace procedures for dealing with
accidents, fires and emergencies are followed
whenever necessary within scope of
responsibilities.

4. Maintain and improve 4.1 Risks are identified and appropriate control
health and safety in the work measures are implemented in the work area.
place 4.2 Recommendations arising from risk
assessments are implemented within level of
responsibility.
4.3 Opportunities for improving OSH performance
are identified and raised with relevant
personnel.
4.4 Maintain safety records according to company
policies.
Range of Variables
1. Company policies 1.1. Job-related Standard Operating Procedures
(SOPs) and OSH-specific procedures.
Examples of OSH procedures include
consultation and participation, emergency
response, response to specific hazards, incident
investigation, risk assessment, reporting
arrangements and issue resolution procedures
2. Workplace procedures 2.1. OSH system and related documentation
including policies and procedures
2.2. Standard Operating Procedures (SOPs)
2.3. information on hazards and the work process,
hazard alerts, safety signs and symbols
2.4. Labels
2.5. Material Safety Data Sheets (MSDSs) and
manufacturers' advice.
3. Hazards 3.1 OSH incidents include near misses, injuries,
illnesses and property damage, noise, handling
hazardous substances, other hazards
3.2 Working with and near moving equipment/load
shifting equipment
4.3 Broken or damaged equipment or materials
4. Personal Protective 4.1 Goggles
equipment (PPE) 4.2 Ear muffs
4.3 Ear plugs
4.4 Gloves
4.5 Clothing
4.6 Apron
4.7 Helmet
4.8 Boots

Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and
meet the requirements of the current version of the Unit of Competency.
1. Critical aspects of 1.1 Identified, controlled and reported OSH hazards
competency 1.2 Followed work safety.
1.3 Followed emergency response procedures.
1.4 Maintained and improved health and safety in
the workplace.
2. Underpinning 2.1. Personal protective equipment - Hand gloves,
knowledge safety shoes, safety goggles, masks, apron,
2.2. Identification of tools and equipment
2.3. Hazardous events
2.4. Tools, equipment, machinery and relevant
accessories.
2.5. Communication
2.6. Job roles, responsibilities and compliance
2.7. Workplace laws
3. Underpinning skill 3.1. Ability to use the appropriate PPE.

3.2. Ability to identify tools and equipment.
3.3. Ability to quick response and to take safety
precautions for different hazardous situations.
3.4. Ability to operate and use tools, equipment,
machinery and accessories properly as per SOP
(Company standards).
3.5. Ability to communicate with peers and
supervisors.
3.6. Ability to apply in the workplace.

4.7 Respect for rights of peers and seniors in
workplace

5.2 Materials, consumables to perform activities.
6. Methods of 6.1 Demonstration with oral questioning
assessment 6.2 Direct observation
6.3 Written test
6.4 Portfolio
6.5 Log book
7. Context of assessment 7.1 Competencies may be assessed in the work
place or a simulated work place
Training Providers must be accredited by Bangladesh Technical Education Board
(BTEB), the national quality assurance body, or a body with delegated authority for
quality assurance to conduct training and assessment against this unit of competency
for credit towards the award of any national qualification. Accredited providers
assessing against this unit of competency must meet the quality assurance
requirements set by BTEB.

Unit of Competency
Unit Code and Title GN2003A1: Use English in the workplace

Unit Descriptor This unit specifies the competency required to able to
read, write and understand basic English in the
workplace.
Training Components
1. Read and understand 1.1 Workplace documents are read and understood.
workplace documents in 1.2 Visual information is interpreted.
English
2. Write simple routine 2.1 Simple routine workplace documents are prepared
workplace documents in using key words, phrases, simple sentences and
English visual aids where appropriate.
2.2 Key information is written in the appropriate places
in standard forms.
3. Listen to conversation in 3.1 Active listening in English language is

English demonstrated to the required workplace standard.
4. Perform conversation in 4.1 Conversation is performed in English with peers,

English customers and management to the required
workplace standard.
Range of Variables
Variable Range may include but are not limited to
1. Workplace documents 1.1 Schedules and itineraries
1.2 Agenda
1.3 Simple reports such as progress and incident
reports
1.4 Job sheets
1.5 Operational manuals
1.6 Brochures and promotional material
1.7 Visual and graphic materials
1.8 Standards
1.9 OSH information

2. Visual information 2.1. Signs
2.2. Maps
2.3. Diagrams
2.4. Forms
2.5. Labels
2.6. Graphs
2.7. Charts
Evidence Guide
1. Critical aspects of 1.1 Used basic English in the workplace
competency
1.2 Read and understood workplace documents in
English
1.3 Constructed simple routine workplace documents in
English
1.4 Listened to conversation in English
1.5 Communicated with peers, customers and
management using English to the required
workplace standard
2. Underpinning 2.1. Read workplace documents in English
knowledge
2.2. Write simple routine workplace documents in
English
2.3. Listen to conversation in English
2.4. Perform conversation in English
2.5. Interaction skills (i.e., teamwork, interpersonal skills, etc.)
2.6. Job roles, responsibilities and compliances
3. Underpinning skill 3.1. Ability to read and understand workplace
documents in English, using appropriate vocabulary
and grammar, and standard spelling and
punctuation.
3.2. Ability to write simple routine workplace documents
in English, such as: Schedules and agendas, job
sheets, operational manuals and brochures, and
promotional material.
3.3. Ability in active listening in English language is
demonstrated to the required workplace standard.
3.4. Ability to perform conversation in English with
peers, customers and management, to the required
workplace standard.
3.5. Work effectively with others:
o listening and questioning skills
o ability to follow simple directions

5.2 Materials, consumables needed to perform
activities.
6.3 Written test
6.4 Portfolio
6.5 Log book
7. Context of assessment 7.1 Competencies may be assessed in the work place
or a simulated work place
Training Providers must be accredited by Bangladesh Technical Education Board (BTEB),
the national quality assurance body, or a body with delegated authority for quality assurance
to conduct training and assessment against this unit of competency for credit towards the
award of any national qualification. Accredited providers assessing against this unit of
competency must meet the quality assurance requirements set by BTEB.

Unit of Competency
Unit Code and Title GN2004A1: Operate in a self-directed team

Unit Descriptor This unit specifies the knowledge, skills and attitude to
communicate and work within a team in an interactive
work environment as per the workplace standard.
Training Components
1. Identify team goals and 1.1 Team goals and processes are identified.
processes 1.2 Roles and responsibilities of team members are
identified
1.3 Relationships within team and with other work
areas are identified
2. Communicate and 2.1. Effective interpersonal skills are used to interact
cooperate with team with team members and to contribute to activities
members and objectives.
2.2. Formal and informal forms of communication are
used effectively to support team achievement.
2.3. Diversity is respected and valued in team
functioning.
2.4. Views and opinions of other team members are
understood and reflected accurately.
2.5. Workplace staff regulation is used correctly to
assist communication.
3. Work as a team member 3.1. Duties, responsibilities, authorities, objectives
and task requirements are identified and clarified
with team.
3.2. Tasks are performed in accordance with
organizational and team requirements,
specifications and workplace procedures.
3.3. Team members support other members as
required to ensure team achieves goals and
requirements.
3.4. Agreed reporting lines are followed using
standard operating procedures

4. Solve problems as a team 4.1 Current and potential problems faced by team
member are identified.
4.2 Procedures for avoiding and managing problems
are identified.
4.3 Problems are solved effectively and in a manner
that supports the team.
Range of Variables
Variable Range ( May include but not limited to)
1. Team goals and processes 1.1 Identifying the problem
1.2 Consider solutions
1.3 Action
1.4 Follow-up.
2. Workplace staff regulation 2.1. Organization/company’s code of conduct,
complaint handling/grievance policies and
procedures
Evidence Guide
1. Critical aspects of 1.1 Communicated and worked within a team in an
competency interactive work environment as per workplace
standard.
1.2 Dealt with a range of communication/
information at one time.
1.3 Made constructive contributions in workplace
issues
1.4 Presented information clearly and effectively in
written form
1.5 Asked appropriate questions
1.6 Provided accurate information
2. Underpinning 2.1. Organization requirements for written and
knowledge electronic communication methods
2.2. Effective verbal communication methods
3. Underpinning skill 3.1. Organize information
3.2. Understand and convey intended meaning
3.3. Participate in a variety of workplace discussions
3.4. Comply with Organization’s requirements in
the use of written and electronic
communication methods
workplace
5. Resource implication The following resources MUST be provided:
5.1 Variety of Information
5.2 Communication tools
5.3 Simulated workplace
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title GN2005A1: Present and apply workplace

information

Unit Descriptor This unit covers the knowledge, skills and attitude to
communicate and deliver up-to-date information in an
interactive work environment as per workplace standard.
Training Components
1. Identify information 1.1 Sources of Information requirements in the
requirements workplace are identified
2. Process Data 2.1. Data is collected and correlated as per prescribed
method.
2.2. Relevant data is used as references in
accordance with the objectives of the program.
2.3. Information is applied according to workplace
requirements.
3. Analyse, interpret and 3.1. Collected information is analysed, interpret and
organize information organize as required for workplace.
4. Apply and present 4.1 Findings and recommendations are summarized
workplace information and presented in a user-friendly manner.
4.2 Draft report/forms are prepared based on
standard format.
4.3 Graphs and other visual presentations are
prepared to highlight analysis/interpretation of
information.
4.4 Reports/forms are submitted and distributed to
relevant departments/persons.
Range of Variables
1. Sources of information 1.1 Daily job instructions
1.2 Specifications
1.3 Standard operating procedures
1.4 Charts
1.5 Lists

1.6 Documents
1.7 Computer data
1.8 Drawings
1.9 Sketches
1.10 Tables
1.11 Technical manuals and/or charts
1.12 Surveys
1.13 Interviews
1.14 Front-end analysis
1.15 Functional analysis
2. Forms 2.1. Questionnaires
2.2. Profile
2.3. Accident/incident report form
2.4. Work order
2.5. Purchase order,
3. Methodologies 3.1. Qualitative
3.2. Quantitative
4. Statistical analysis 4.1 Average (mean, median, mode)
4.2 Percentage
4.3 Frequency distribution
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet
the requirements of the current version of the Unit of Competency.
1. Critical aspects of 1.1 Communicated and delivered current information
competency in an interactive work environment as per
workplace standard.
2. Underpinning 2.1. Identify information
knowledge 2.2. Identify data
2.3. Workplace standard
3. Underpinning skill 3.1. Collecting information
3.2. Collecting data
3.3. Demonstrating, interpreting and/or following
data sheet or instruction
3.4. Performing task as per data sheet or
instruction
3.5. Keeping records and reports.

workplace
5.2 Materials, consumables needed to perform
activities.
6.3 Written test
6.4 Portfolio
6.5 Log book
quality assurance to conduct training and assessment against this unit of competency for
credit towards the award of any national qualification. Accredited providers assessing
against this unit of competency must meet the quality assurance requirements set by
BTEB.

SECTOR SPECIFIC UNITS
29
Unit of Competency
Unit Code and Title ITSS1006A1: Type documents in English and Bangla.
Unit Descriptor This unit covers the knowledge, skills and attitudes required to
type text and documents systematically both in English and
Bangla
Italicizedterms are elaborated in the Range of Variable
Training Components
1. Follow OSH practices 1.1 Safe work practices are observed according to
workplace procedures.
1.2 OSH hazards and incidents are reported to appropriate
personnel according to workplace procedures.
2. Preparation 2.1. Check word processing software is installed.
2.2. Ensure required software is installed for Bangla typing
2.3. Ensure required fonts for typing of Bangla and
English are installed.
3.Create document 3.1 New document is Created
3.2 Margin and layout are confirmed as per instructions
3.3 Document is typed as per instructions
4. Format and save 4.1 All formatting used as per instructions.
document 4.2 Check spell (for English) as per requirement.
4.3 All the documents are saved
5. Review and finalized 5.1 Documents are Reviewed against job specification
5.2 Print preview is displayed
5.3 All the documents are Finalized and saved
Range of Variables
Variable Range ( May include but not limited to)
1. Software 2.1. Microsoft Office application
2.2. OpenOffice.org
2.3. Typing Tutor
2.4. Bangla Typing Software
2. Margin and layout Margin
2.1. Narrow
2.2. Moderate
2.3. wide
2.4. Mirrored
Layout
2.1. Page Setup
2.2. Page Background
2.3. Paragraph
2.4. Arrange

3. Required fonts May include but not limited to
For English (Arial, Calibri, Agency FB, Tohoma)
For Bangla (Sutunymj, TonnyBanglaMJ,Nikoshban)
Legislation relevant to this unit 5.1 Copyright Act 2005

standard 5.2 National Cyber Policy
5.3 Intellectual Property Rights law
5.4 and their subsequent amendments
Evidence Guide
1. Critical aspects of 1.Intermediate level typing speed (30 cps) in English and
competency ( 20 cps) in Bangla are achieved
2. Underpinning Computer, Home key, Function key.
knowledge
3. Underpinning skill 1. Identify PC components and devices
2. Start and enter PC to work,
4.8 Communication with peers, sub-ordinates and seniors
in workplace
5.1 Hardware and software tools and physical facilities
5.2 Learning Materials, consumables needed to perform
activities.
6.3 Written test
6.4 Portfolio
6.5 Log book
7. Context of assessment 7.1 Competencies may be assessed in the work place or a
simulated work place.

Unit of Competency
Unit Code and Title ITSS1007A1: Access Information using Internet

and electronic mail.

Unit Descriptor This unit covers the Knowledge, skills and attitude
required to access information using internet, Use
internet to search, find and manage resources as
well as use electronic mail for information transfer
effectively.
Variable.
1. Access resources from 1.1 Appropriate internet browsers are selected and
internet installed.
1.2 Internet browser is opened and web address /
URL is written/selected in /from address bar to
access information.
1.3 Search engines are used to access information
1.4 Video / Information are Shared /downloaded /
uploaded from / to web site/social media.
1.5 Web based resources are used.
1.6 Netiquette’ (or web etiquette) principles are
searched and followed.
2. Use and manage Electronic 2.1. Email services are identified and selected to
mail create a new email address
2.2. Email account is created.
2.3. Document is prepared, attached and sent to
different types of recipient.
2.4. Email is read, forwarded, replied and deleted as
per requirement.
2.5. Custom email folders are created and
manipulated.
2.6. Email message is printed.
Range of Variables
1.Browsers 1.1 Mozilla Firefox
1.2 Google chrome
1.3 Internet explorer
1.4 Opera
2. Information 2.1. Text information
2.2. Graphics
2.3. Video

3. Search engines 3.1. Google
3.2. Yahoo
3.3. AltaVista
3.4. Msn
3.5. Bing
4. Social media. 4.1 Face book
4.2 Twitter
4.3 LinkedIn
4.4 YouTube
5. Web based services 5.1 Drive
5.2 Calendar
5.3 Map
5.4 Translator
5.5 Docs
5.6 search
6. Email services 6.1 Free mail services –Gmail, Yahoo, Hotmail
6.2 Web mail services.
7. Manipulated 7.1 Delete
7.2 Copy
7.3 Move
7.4 Sort
7.5 Archive
Evidence Guide
1. Critical aspects of 1.1 Video / Information are downloaded / uploaded
competency from / to web site
1.2 Documents are prepared, attached and sent to
different types of recipient.
2. Underpinning 2.1. Internet

knowledge 2.2. www
2.3. web site
2.4. web address
2.5. URL
2.6. Web browsers
2.7. Search engines
2.8. Information
2.9. Social media
2.10. Web based services
2.11. Folder manipulation
3. Underpinning skill 3.1 Access and share resources from internet
3.2 Download /upload file, documents and video from
/to web sites
3.3 Send and receive mail through mail service.

workplace
5. Resource implication Following Resources must be provided-
5.1 Relevant tools, Equipment, software and facilities
needed to perform the activities.
5.2 Required learning materials.

6.3 Written test
6.4 Portfolio
6.5 Log book
7. Context of 7.1 Competencies may be assessed in the work
assessment place or a simulated work place

Unit of Competency
Unit Code and Title ITSS1008A1: Operate office application software

Unit Descriptor This unit covers the knowledge, skills and attitudes required to
operate a personal computer, Use word processor to create
documents, use common spread sheets, create presentation
using office applications, save works and print documents.
Training Components
1. Follow OSH practices 1.1 Safe work practices are observed according to IT
workplace guideline.
personnel according to workplace procedures.
1.3 Safe workplace environment are assured.
2. Operate computer 2.1. Peripherals are checked and connected with computer
properly.
2.2. Power cords / adapter are connected properly with
computer and power outlets socket safely.
2.3. Computer is switched on gently.
2.4. PC desktop / GUI settings are arranged and
customized as per requirement.
2.5. Files and folders are created, opened, copied, renamed,
deleted and sorted as per requirement.
2.6. Properties of files and folders are viewed and searched.
2.7. Disks are defragmented, formatted as per requirement.
3. Install application 3.1 Installation requirements of software are identified
software and listed.
3.2 Software sources and CD key/ password are assured.
3.3 Appropriate Software are collected and selected as
per requirement.
3.4 Software installation is started.
3.5 Customization is done as per requirement.
3.6 Steps of installation are followed as per installation
Instructions.
3.7 Installations are completed properly.
3.8 Correctness of Installation is checked.
4. Use application 4.1 Appropriate application software packages are
packages to selected and started.
prepare/create 4.2 Documents are created as per requirement in
documents Personal use and office environment.
4.3 Contents are entered.
4.4 Documents are formatted.

4.5 Paragraph and page settings are completed.
4.6 Document is previewed
5. Use spread sheet 5.1 Spread sheet packages are selected and started.
packages to create 5.2 Worksheets are created as per requirement in
/prepare worksheets personal use and office environment.
5.3 Data are entered
5.4 Functions are used for calculating and editing logical
operation
5.5 Sheets are formatted as per requirement.
5.6 Charts are created.
5.7 Charts/ Sheets are previewed.
6. Use presentation 6.1 Appropriate presentation software packages are
packages to create / selected and started
prepare presentation. 6.2 Presentation are created as per requirement in
personal use and office environment
6.3 Image, Illustrations, text, table ,symbols and
media are entered as per requirements.
6.4 Presentations are formatted and animated.
6.5 Presentations are previewed.
7. Print information and 6.1 Printer is connected with computer and power outlet
Shutdown computer. properly.
6.2 Power is switched on at both the power outlet and
printer.
6.3 Printer is installed and added.
6.4 Correct printer settings are selected and document is
printed.
6.5 Print from the printer spool is viewed or cancelled and
unsaved data is saved as per requirements.
6.6 Open software is closed and computer hardware
devices are shut downed.
6.7 Power at the respective power outlets is switched off.
Range of Variables
Variable Range ( May include but not limited to: )
1. Peripherals 1.1 Monitor
1.2 Keyboard
1.3 Mouse
1.4 Modem
1.5 Scanner
1.6 Printer
2. Desktop settings 2.1. Icons
2.2. Taskbar
2.3. View
2.4. Resolutions
3. Typing tutors 3.1. English typing tutor
3.2. Bangla typing tutor
4. Bangla Keyboard layout may include but is not limited to the:
4.1 Avro
4.2 Bijoy

5.Different Software MS office or Open office but limited to
5.1 Word processor software.
5.2 Spread sheet software.
5.3 Presentation software.
6. Application Packages 6.1 MS Word or open office word processor
6.2 MS Excel or open office spread sheet
6.3 MS Power Point or prezi
7. Software sources 7.1 CD/DVD/
7.2 Flash drive
7.3 Internet
7.3 Flash memory
8. Documents May include but not limited to:
8.1 Word documents
8.1 Standard CV / Bio-Data with different text & fonts, image and
table.
8.2 Application / Official letter with proper paragraph and indenting,
spacing, styles, Illustrations, Tables, Header & Footers and symbols.
8.3 Standard report / newspaper items with column, footnote and
endnote, drop cap, indexing and page numbering.
Contents 1. Illustrations and styles

2. Text
3. table
5.Symbols
6. Header & Footer
9.Sheets May include but not limited to:
9.1 Salary sheet with sorting, filtering and chart
9.2 Mark/Grade /Tabulation sheets for simple result processing
10.Charts 10.1 Column
10.2 Pie
10.3 line
10.4 bar
11. Functions May include but not limited to:
11.1 mathematics
11.2 Logical
11.3 simple Statistical
12. Formatted. 12.1 Bold
12.2 Italic
12.3 Underline
12.4 Font size, colour,
12.5 Change case
12.6 Alignment and intend
Evidence Guide
1. Critical aspects of 1.1 Files and folders are created, opened, copied, renamed,
competency deleted and sorted as per requirement.
1.2 Operating system Installations are completed properly.

1.3 Application software Installations are completed properly.
a.Functions are used for calculating and editing logical
operation in spread sheet.
b.Image, Illustrations, text, table ,symbols and media are
entered into presentation slide and animation is shown
as per requirements.
c.Appropriate printer settings are configured and
Document is printed.
2. Underpinning 2.1. Desktop items
knowledge 2.2. Type of Bangla keyboard layout
2.3. Different type of software and application packages
2.4. Use of word processor, spread sheet and presentation
software,
2.5. Type of printers
2.6. Type of charts, Impotence of chart
2.7. Different type of math and logical functions.
3. Underpinning skill 3.1. Start computer
3.2. Run application software
3.3. Manage desktop item
3.4. Manipulate files and folders
4.8 Communication with peers, sub-ordinates and seniors in
workplace
5.1 Relevant tools, Equipment, software and facilities
needed to perform the activities.
Methods of assessment 6.1 Demonstration with oral questioning
6.3 Written test
6.4 Portfolio
6.5 Log book
6 Context of assessment 7.1 Competencies may be assessed in the work place or a
simulated work place environment.
Training Providers must be accredited by Bangladesh Technical Education Board (BTEB), the national quality
assurance body, or a body with delegated authority for quality assurance to conduct training and assessment
against this unit of competency for credit towards the award of any national qualification. Accredited providers
assessing against this unit of competency must meet the quality assurance requirements set by BTEB.

Unit of Competency
Unit Code and Title ITSS2009A1: Apply Compliance and Ethics in IT Work
Place

Unit Descriptor This unit defines Knowledge, Skills and attitude the competency
required to maintain professional and ethical conduct when
dealing with colleagues, clients and employers.
Training Components
procedures.
2. Protect the interests of 2.1. Integrity and security of other information is
clients demonstrated, as required by organisational policies,
legislation and standards.
2.2. Potential conflicts of interest are identified and
relevant parties of potential conflicts are notified.
2.3. Confidentiality and proprietary rights of client interest
are maintained.
3. Produce quality products 3.1. Products and services are provided that match the
and services operational and financial needs of clients.
3.2. Work is completed to industry and international
standards.
3.3. Quality processes are implemented when developing
products and services.
4. Demonstrate correct 4.1 Skills, knowledge and qualifications are presented in
representation a professional manner.
4.2 Services and products developed by self and others
are correctly acknowledged.
4.3 Unbiased and objective information are provided to
clients.
4.4 Realistic estimates are demonstrated of time/money
for work completed.
5. Follow workplace code of 5.1 Workplace code of conduct is followed.
conduct.
Range of Variables
Variable Range (May include but not limited to: )
1. Legislation and standards 1.1 OSH
1.2 BSTI Legislation
1.3 Industry codes of practice, such as the Bangladesh
computer council Code of Ethics

1.4 International Guidelines for Consumer Protection in
E-commerce
1.5 Access and equity
1.6 Copyright laws
1.7 Defamation laws
1.8 Privacy legislation
1.9 Intellectual property, confidentiality requirements
1.10 Legal and regulatory policies affecting e-business.
2. Clients 2.1. Internal departments
2.2. External organisations
2.3. Individual people
2.4. Colleagues
2.5. Employer and internal employees.
3. Standards 3.1. ISO standards
3.2. IEC standards
3.3. AS standards
3.4. BSTI Standard
3.5. Organisational standards
3.6. Project standards (for further information refer to the
Standards Australia website at:
www.standards.com.au
4. Guidelines 4.1 Legal, ethical and security issues
4.2 Pre-requisites for membership
4.3 Conflict of interest guidelines
4.4 Customer service guidelines
5. Indicators of personal 5.1 Must not allow dishonesty, personal prejudice or
ethical behaviour bias to influence conduct of employment.
5.2 Should not accept gifts, benefits or hospitality if
their nature and value may be seen as
compromising objectivity and influencing in official
capacity.
5.3 Actions should be fair, honest, and truthful.
5.4 Should avoid actual or perceived conflicts of
interest.
5.5 Should not condone the use of any statement that
is misleading, false or deceptive.
5.6 Should conduct self with care and skill, and ensure
actions do not conflict with the requirements of
integrity and objectivity.
5.7 Should not use confidential or other information for
personal advantage or for the advantage of
another.
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet
the requirements of the current version of the Unit of Competency.
1. Critical aspects of 1.1 Confidentiality and proprietary rights of client interest
competency are maintained..

1.2 Quality processes are implemented when developing
products and services
1.3 Realistic estimates are demonstrated of time/money
for work completed.
2. Underpinning 2.1. Computer Society Code of Ethics
knowledge 2.2. Organisational requirements for customer service
2.3. OSH legislation
2.4. Copyright and intellectual property legislation and
principles
2.5. Relevant privacy legislation and principles
2.6. Access and equity legislation and principles
3. Underpinning skill 3.1. Application of standards and legislation to policy
and procedure development and monitoring
3.2. Professional development skills in relation to
identifying personal skills requiring
3.3. Upgrading and updating
3.4. Researching and identifying relevant courses,
seminars or industry information to maintain currency.
5.1 Relevant tools, software and facilities needed to
perform the activities.
6.3 Written test
6.4 Portfolio
6.5 Log book
7. Context of assessment 7.1 Competencies may be assessed in the work place or
a simulated work place
national quality assurance body, or a body with delegated authority for quality assurance to conduct
training and assessment against this unit of competency for credit towards the award of any national
qualification. Accredited providers assessing against this unit of competency must meet the quality
assurance requirements set by BTEB.

Unit of Competency
Unit Code and Title ITSS5030A1: Apply Soft Skills

Unit Descriptor This unit describes the performance outcomes of
knowledge, skills and attitude required for applying
soft skills in the working environment (including time
management, planning & organization, interpersonal
skills)
procedures.
2. Demonstrate good 2.1. Verbal and non-verbal communication to
communication respond to client/colleague requests and
enquiries effectively is demonstrated.
2.2. Appropriate questioning and active listening
techniques are demonstrated, to understand
colleagues and client needs and determine
support requirements.
2.3. Accommodation of cultural differences in the
workplace is demonstrated
3. Plan and organise work of 3.1. Ability to plan and organise work of self and
self and team members team is demonstrated.
3.2. Enquiries are answered promptly and
appropriately.
3.3. Information, messages and job requests are
recorded and referred to the appropriate person
in accordance with organisational procedures.
3.4. Investigation of organisational follow-up
procedure or policy, and recording of follow-up
action taken, in regard to the job request or
enquiry.
4. Create professional 4.1 Professional networks within the design industry
networks are identified and developed.
4.2 Professional development is incorporated in
work practice and career planning
5. Practice and implement 5.1 Company Code of Ethics is implemented and
the Code of Ethics practiced.
6. Demonstrate time 6.1 Time management skills are demonstrated
management skills according to workplace standards.

7. Document and 7.1 Report issues/OSH problems within the
disseminate OSH workplace to the appropriate person
requirements 7.2 Determine and document the OSH standards
which impact upon the workplace
8. Evaluate work of self and 8.1 Work of self and team is evaluated and a
team and apply continuous improvement strategy applied.
continuous improvement
strategy.
Range of Variables Range
1.OSH hazards and incidents ( May include but not limited to:)
1. Physical hazards and incidents
2. Environmental hazard
2. Verbal and non-verbal ( May include but not limited to:)
communication 1.Written communication
2.Electronic Communication
3. Body language
3. Questioning and active ( May include but not limited to:)
listening techniques
Evidence Guide
1. Critical aspects of 1.Appropriate questioning and active listening
competency techniques are demonstrated, to understand
colleagues and client needs and determine support
requirements.
2. Information, messages and job requests are
recorded and referred to the appropriate person in
accordance with organisational procedures.
3. Time management skills are demonstrated
according to workplace standards.
2. Underpinning List of OSH hazards and incidents

knowledge 2.1 Type of Verbal and non-verbal communication
2.2 Questioning and active listening techniques
2.3 Attributes of an efficient graphic designer
2.4 Type of interpersonal skills
3. Underpinning skill 3.1 Ability to take stress
3.2 Ability to think critically
workplace

5.1 Relevant tools, software and facilities needed
to perform the activities.
6.3 Written test
6.4 Portfolio
6.5 Log book

OCCUPATION SPECIFIC UNITS
45
Unit of Competency
Unit Code and Title ITGD1010A1: Separate and compose Images

Unit Descriptor This unit of competency specifies the knowledge ,skills and
attitude to develop technical and conceptual skills required to
separate and compose Images.
Elements of Competency Performance Criteria .Italicized terms are elaborated in the
Range of Variable.
workplace procedures
personnel.
2. Identify image source 2.1. Appropriate Image separation software is identified.
2.2. Image sources are identified
2.3. Image separation tools are identified.
2.4. Images are successfully Imported from appropriate
source
3. Identify image 3.1 Image properties are identified
standards 3.2 Image resolution are identified and demonstrated.
3.3 Image format are identified and selected.
4. Separate Images using 4.1 Magic wand tool is selected
magic wand tools 4.2 Image is selected
4.3 Image is separated
5.Separate Images using 5.1 Lasso tool is selected
lasso tools 5.2 Image is selected
6.Separate Images using 6.1 pen tool is selected
pen tools 6.2 Image is selected
7..Create layer and 7.1 New document is created
compose 7.2 Images are pasted for edit
7.3 Layers are created and selected.
7.4 Images are edited and arranged.

8.Evaluate own work 8.1 Constructive criticism from others is applied to
improve own work.
8.2 Own work is evaluated against planned
Strategy for own practice.
8.3 Work processes and practice are adjusted as
necessary to improve technical, conceptual and
Commercial outcomes.
Range of Variables
Variable
Range (May include but not limited to)
1. Image sources 1.1 Scanner
1.2 Digital Camera
1.3 internet
1.4 Flash disk/memory
1.5. CD, DVD, HD
2. Image File format May include but are not limited to
2.1 .tiff
2.2 .psd
2.3 .bmp
2.4 .jpeg
2.5 .png
2.6 .gif
3. Edit 3.1 Transform
3.2 Transparency
3.2 Gradients
3.3 Strokes
3.5 Adjustment
3.6 Crop
4.7 Filter
4.8 outline
4.9 Blending option
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent & recent and meet the
1. Critical aspects of Assessment required evidence that the candidate
competency 1.1 Identified image size and resolution
1.2 Selected appropriate image separation tools
1.3 Separated Image from background

2. Underpinning knowledge 2.1. Image sources
2.2. Type of image format
2.3. Type of image separation tools
2.4. Image quality and resolution
2.5. Image size
2.6. Image layer
2.7. Image composition
2.8. Image Editing
2.9. Photoshop work area
3. Underpinning skill 3.1. Connect image sources with PC/Laptop/ mobile phone.
3.2. Import graphics
3.3. Separate the images
in workplace
5. Resource implication The following resources must be provided
5.1 Materials relevant to the UoC
5.2 Measuring tools
5.3 Relevant manuals and standard
6 Methods of assessment 6.1 Demonstration with oral questioning
6.3 Written test
6.4 Portfolio
6.5 Log book
7 Context of assessment 7.1 Competencies may be assessed in the work place or a
simulated work place

Unit of Competency
Unit Code and Title ITGD1011A1: Create basic designs using

illustration software
Unit Descriptor This unit of competency covers the knowledge, skills
and attitude required to create basic designs using
illustration software
procedures.
2. Create basic designs 2.1. Required designs are specified.
2.2. Appropriate shape and size are identified
2.3. Content area is defined
2.4. Contents are inserted and composed
2.5. Shapes are modified as per requirements.
2.6. Typographical design is applied as per
requirements.
2.7. Font attributes are applied per requirements.
2.8. Design and colour are applied per requirements.
2.9. Design is saved in appropriate file format
3. Create Outline and 3.1. Design is reviewed and finalized
transfer. 3.2. Outline is created and grouped
3.3. Final design is saved in appropriate file format
3.4. Final design is transferred to the recipients
4. Develop conceptual skills 4.1 Working with others to develop basic design
and ideas ideas is demonstrated.
4.2 Ability to gain experience in a range of genres
and interpretation of basic design guidelines is
demonstrated.
4.3 Ability to gain experience in a range of genres
and interpretation of basic design guidelines is
demonstrated.
4.4 A range of opportunities to develop own practice
and keep informed about current design practice
are identified and used for basic design
guidelines.
5 Evaluate own work 5.1 Constructive criticism from others is applied to
improve own work.
5.2 Own work is evaluated against planned strategy for
own practice.

commercial outcomes.
Range of Variables
1. Required designs 1.1 Business card
1.2 ID card
1.3 Letterhead
1.4 Logo/ Monogram
1.5 Cash memo/ Invoice
1.6 Form
1.7 Money receipt
1.8 Banner
1.9 Flyer / leaflet
2. Contents 2.1. Text
2.2. Image
2.3. Vector
2.4. Logo
3. File format 3.1. .ai
3.2. .eps
3.3. .pdf
3.4. .jpeg
3.5. .png
3.6. .gif
Evidence Guide.
competency 1.1 Identified appropriate shape and size
1.2 Modified Shapes as per requirements
1.3 Saved design in appropriate file format
1.4 Created outline and grouped
2. Underpinning 2.1. Text, Image, vector
knowledge 2.2. Types of design
2.3. Types of Shape and size
2.4. Outline and group
2.5. Types of Contents
2.6. Content area
2.7. Typographical design
2.8. Font attributes
2.9. Design and colour
2.10. File format
2.11. File size
2.12. Filet Transfer methods
2.13. Relevant Software Version and Environment
3. Underpinning skill 3.1. Identify Different types of Design
3.2. Create Shapes in required size
3.3. Insert and modify contents
3.4.
Apply design and colour
3.5.
Save files in different formats
3.6.
Save files in different version
3.7.
Create outline and Group
3.8.
Transfer files
4. Required attitude 4.1
Commitment to occupational health and safety
4.2
Promptness in carrying out activities
4.3
Sincere and honest to duties
4.4
Environmental concerns
4.5
Eagerness to learn
4.6
Tidiness and timeliness
4.7
Respect for rights of peers and seniors in
workplace
5. Resource implication Following resources must be provided –
5.1 Relevant tools, physical facilities required to
perform the activities
5.2 Materials and consumables related to activities
5.3 Relevant drawings, manuals, charts and
diagrams
6.3 Written test
6.4 Portfolio
6.5 Log book
quality assurance to conduct training and assessment against this unit of competency for
credit towards the award of any national qualification. Accredited providers assessing
against this unit of competency must meet the quality assurance requirements set by
BTEB.

Unit of Competency
Unit Code and Title ITGD1012A1: Develop awareness of the career


Unit Descriptor This unit covers knowledge, skills and attitude the
competency required to develop an awareness of the career
opportunities in the Graphic sector, local and International
market.

1.Follow OSH practices 1.1 Safe work practices are observed according to
procedures.
2. Identify career opportunities 2.1. Local and international graphic design and DTP
in the graphic design sector houses are identified.
2.2. Positions/jobs in the graphic design sector are
identified.
2.3. Hands on graphics arts designer are identified
2.4. Graphic design and DTP houses are visited on site
and via the internet.
3.Work in Online Market 3.1 Source of carrier opportunities are identified and
places selected
3.2. Account is opened for performing graphic design online
Jobs
3.3 Profile is created
3.4 Bid for the jobs are done accordingly
3.5 Design is completed according to the clients requirement
3.6 Design is submitted to the client
3.7 Payment is collected in proper channel.
4. Discuss career path with 4.1 Positions available and career path of a graphic
people in the graphic design designer are discussed with appropriate people in the
industry graphic design industry.
4.2 Career path and opportunity in graphic design are
mentioned to the appropriate people.

Range of Variables
1. Position/Jobs 1.1 Creative director
1.2 Art director
1.3 Art production manager
2. Hands on Graphic 2.1. Brand identity developer
designer 2.2. Logo designer
2.3. Illustrator
2.4. Visual image developer
2.5. Multimedia developer
2.6. Content developer
2.7. Layout artist
2.8. Layout man
2.9. Interface designer
2.10. Package designer
2.11. Path designer
2.12. Animator
2.13. Visual image editor
2.14. Digital printer
3. Sources of career 3.1. Public sector
opportunities 3.2. Organizational source
3.3. Books
3.4. Workshop
3.5. Notice of vacancies
3.6. Internet site
3.7. Online market place
3.8. Local, national and international publication
3.9. Statistical workforce data
3.10. Labour market statistic
3.11. Career expos
3.12. Personal network
3.13. Job search/personnel placement agency
3.14. Newspaper
3.15. Radio television

Evidence Guide
1. Critical aspects of 1.1 Positions/jobs in the graphic design sector are
competency identified.
1.2 Positions available and career path of a graphic
designer discussed.
2. Underpinning 2.1. Desk top publication house and its activity

knowledge 2.2. Design and its function
2.3. Relation to design house and printing press
2.4. Job responsibility of graphic design house personnel.
2.5. Current job available in local and international market
2.6. Future job for graphic design people
2.7. Graphic design job agency local and international
2.8. Publication local and international
2.9. Internet
2.10. Labour market
2.11. Career management
2.12. Career path
2.13. Concept of career stage
2.14. Product of graphic design
2.15. Online market place and online job opportunities
3. Underpinning skill 3.1. Using effective consultation with stake holder
3.2. Undertaking counselling and negotiation
3.3. Identifying job/career goals
3.4. Maintain record of learning and competency
development
3.5. Identify DTP house in local market
3.6. Identify design house in local market
3.7. Maintain record of various position available in graphic
design sector
3.8. Maintain record of local and international graphic
design house
3.9. Visit graphic design house
3.10. Discuss about position and career path with graphic
design industry people
3.11. Job search

3.12. Graphic people search
3.13. Opportunities search in local and international market
3.14. Researching and questioning
in workplace
5.1 Physical facilities appropriate to perform activities.
5.2 Materials, consumables needed to perform activities.
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title ITGD2013A1: Manipulate image using image

processing Software

required to manipulating image.
Variable
procedures
2. Retouch Image 2.1. Appropriate retouch tools are identified
2.2. Tools are calibrated as required
2.3. Layers are created and preserved
2.4. Different retouch tools are used as per
requirement
2.5. Images are corrected and saved in appropriate
file format
3. Colour Correction 3.1. Different colour correction methods are
identified
3.2. Appropriate image mode is selected
3.3. Various colour correction methods are used
3.4. Compare image enhancement with the original
one
3.5. Save in appropriate file format
3.6. Transfer the image to recipient
4. Apply Effect 4.1 Identify appropriate effect options
4.2 Proper image mode is selected
4.3 Different Effects are applied to images as per
requirements
4.4 Compare and adjust effects
4.5 Save in appropriate file format
4.6 Transfer the image to recipient

10. Evaluate own work 10.1 Constructive criticism from others is applied to
improve own work
10.2 Own work is evaluated against planned strategy
for own practice
commercial outcomes.
Range of Variables
1. Retouch tools 1.1 Healing brush tool
1.2 Spot Healing
1.3 Patch Tool
1.4 Clone Stamp Tool
2. File format 2.1. .psd
2.2. .jpeg
2.3. .png
2.4. .tiff
2.5. .gif
3. Image mode 3.1. RGB
3.2. CMYK
3.3. Grey scale
3.4. LAB Colour
3.5. Index Colour
4. Colour correction methods 4.1 Brightness and Contrast
4.2 Hue and Saturation
4.3 Level
4.4 Curve
4.5 Selective colour
4.6 Variations
4.7 Photo Filter
5. 5. Effect options 5.1 Filter
5.2 Blending Options
5.3 Plugins

Evidence Guide
competency 1.1 Used different retouch tools
1.2 Calibrated Tools as required
1.3 Selected Appropriate image mode
1.4 Used various colour correction methods
1.5 Applied different effects to images as per
requirements
1.6 saved Images in appropriate file format
2. Underpinning 2.1. Retouch Tools
knowledge 2.2. Tools Calibration
2.3. Layers
2.4. File format
2.5. Colour correction methods
2.6. Image Mode
2.7. Image Enhancement
2.8. Image transfer methods
2.9. Effect options
2.10. File format
3. Underpinning skill 3.1. Tools calibration
3.2. Create and preserve Layer
3.3. Use different retouch tools
3.4. Images correction
3.5. Save Images in different file format
3.6. Use colour correction methods
3.7. select Appropriate image mode
3.8. Used various colour correction methods
3.9. Compare image enhancement with the original
one
3.10. Apply different effects option
3.11. Transfer the image to recipient

workplace
diagrams
assessment
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title ITGD2014A1: Create professional designs using

Illustration software.

and attitude to create professional designs using
Illustration software
Variable
procedures.
2. Prepare design 2.1. Required Professional Design work are
selected.
2.2. Appropriate Tools, Palette and arrange them as
needed are identified.
2.3. Ruler/unit/Grids/Guides/Smart Guides as per
requirement are set
2.4. Key Drawing / Design Layout are prepared
2.5. Various Marks.
2.6. Layer lock is applied
3. Create Design 3.1. Insert Contents are inserted.
3.2. Colour/Design/Pattern is applied.
3.3. Pathfinder to create complex Objects are used
3.4. Font Attributes as per requirement Applied
3.5. Zoom In-Out and Panning are used
3.6. Design for further use is Saved
4. Review and Finalize 4.1 Artwork and Preview is used
4.2 Layer Hide-Unhide option is used
4.3 Outline and Group Created
4.4 appropriate File Format Saved
4.5 The image to recipient Transfered

Range of Variables
1. Professional Design 1.1 Brochure
1.2 Invitation Card
1.3 Envelop
1.4 Folder
1.5 Poster
1.6 Complex Logo
2. Various Marks 2.1. Crop marks
2.2. Cutting
2.3. Creasing
3. Unit 3.1. Inch
3.2. Centimetre
3.3. Millimetre
3.4. Pixel
3.5. Picas
4. Contents 4.1 Text
4.2 Image
4.3 Vector
4.4 Logo
5. Font Attributes 5.1 Font Face
5.2 Font Style
5.3 Font Size
5.4 Alignment
5.5 Case
5.6 Indent
5.7 Leading
5.8 Tracking
5.9 Baseline Shift
5.10 Expand
5.11 Condensed
5.12 Tab Setting
6. File Format 6.1 .ai
6.2 .eps
6.3 .pdf
6.4 .jpeg
6.5 .gif

6.6 .png
7. Recipient 7.1 Client
7.2 Supervisor
7.3 Trainer
7.4 Assessor
Evidence Guide
competency 1.1 Prepared Key Drawing / Design Layout
1.2 Set Various Marks
1.3 Applied Layer lock
1.4 Saved the Design for further use
1.5 Created Outline and made Group
1.6 Save in appropriate File Format
2. Underpinning 2.1. Different Tools and Palette
knowledge 2.2. Ruler/Unit/Grids/Guides/Smart Guides
2.3. Key Drawing / Design Layout
2.4. Various Marks
2.5. Layer lock
2.6. Types of Contents
2.7. Colour/Design/Pattern
2.8. Pathfinder
2.9. Font Attributes
2.10. Zoom In-Out and Panning
2.11. Saving the Design for further use
2.12. Artwork and Preview
2.13. Layer Hide-Unhide option
2.14. Outline and Group
2.15. Different types of File Format
2.16. Image Transferring Option
3. Underpinning skill 3.1. Arranging Tools and Palette
3.2. Setting ruler/unit/Grids/Guides/Smart Guides
3.3. Preparing Key Drawing / Design Layout
3.4. Setting Various Marks
3.5. Applying Layer lock
3.6. Inserting Contents

3.7. Applying Colour/Design/Pattern
3.8. Using Pathfinder to create complex Objects
3.9. Applying Font Attributes
3.10. Using Zoom In-Out and Panning
3.11. Saving the Design for further use
3.12. Using Artwork and Preview
3.13. Using Layer Hide-Unhide option
3.14. Creating Outline and Group
3.15. Saving File in different Format
3.16. Transferring image to recipient
workplace
diagrams
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title ITGD3015A1: Perform creative design work using
multiple Graphics Design Software
Unit Descriptor This unit of competency specifies the knowledge, skills
and attitude required to demonstrate creative Design
work using multiple Graphics Design Software
Element of Competency Performance Criteria
Variable
procedures.
2. Preparations 1.1 Specify the required Creative Design work
1.2 Identify multiple Graphics Design Software as
per requirement
1.3 Collect required contents
1.4 Identify appropriate Tools and arrange them as
needed
3. Initiate Design work 3.1. Set ruler/unit/Grids/Guides as per requirement
3.2. Prepare Key Drawing / Design Layout as per
requirement
3.3. Set Various Marks for Illustration Software
3.4. Apply Layer lock
3.5. Transfer Design Layout to Photo Editing
Software
4. Create Design 4.1 Set resolution and colour mode as per
Background requirement
4.2 Set guides to Photo Editing Software for
designing background as required
4.3 Insert graphical contents for designing
background as required
4.4 Manipulate graphical contents
4.5 Apply effects as per requirement
4.6 Save the Design for further use in appropriate
File Format

5. Complete Design 5.1 Place and link the Design Background to
Illustration Software
5.2 Insert vector related contents
5.3 Apply font attributes and typographical design
5.4 Apply Design Principles as per requirements
5.5 Complete the Design work
6. Review and Finalize 6.1 Use Artwork and Preview
6.2 Use Layer Hide-Unhide option
6.3 Create Outline and Group
6.4 Save in appropriate File Format
Range of Variables
Variable Range (May include but not limited to):
1. Professional Design 1.1 Calendar

1.2 Book Cover
1.3 Annual Report
1.4 Diary
1.5 Inner Page
1.6 Bill Board
1.7 Package Design
2. Graphics Design 2.1. Adobe Photoshop
Software 2.2. Adobe Illustrator
3. Various Marks 3.1. Crop marks
3.2. Cutting
3.3. Creasing
3.4. Registration
3.5. Gripper
3.6. Flap
4. Contents 4.5 Text
4.6 Image
4.7 Vector
4.8 Logo
5. Effects 5.1 Filter
5.2 Blending Option
5.3 Plugins

6. Font Attributes 6.1 Font Face
6.2 Font Style
6.3 Font Size
6.4 Alignment
6.5 Case
6.6 Indent
6.7 Leading
6.8 Tracking
6.9 Baseline Shift
6.10 Expand
6.11 Condensed
6.12 Tab Setting
7. File Format 7.1 .psd
7.2 .ai
7.3 .eps
7.4 .pdf
7.5 .jpeg
7.6 .gif
7.7 .png
8. Recipient 8.1 Client
8.2 Supervisor
8.3 Trainer
8.4 Assessor
9. Unit 9.1 Inch
9.2 Centimetre
9.3 Millimetre
9.4 Pixel
9.5 Picas
Evidence Guide
competency 1.1 Identified multiple Graphics Design Software
as per requirement
1.2 Prepared Key Drawing / Design Layout as per
requirement
1.3 Set resolution and colour mode as per
requirement

1.4 Saved the Design for further use in appropriate
File Format
1.5 Apply font attributes and typographical design
1.6 Created Outline and Group
1.7 Saved in appropriate File Format
2. Underpinning 2.1. Image formats (SWF,-SVG, GIF, JPEG, PNG,
knowledge Bitmap and others)
2.2. Application selection
2.3. Manipulation of graphics
2.4. Colour models
2.5. Attributes of appearance
2.6. Effects
2.7. Filters
2.8. Text and formatting
2.9. Interpreting
3. Underpinning skill 3.1. Prepare machines and materials
3.2. Communicate ideas and information for
producing graphics
3.3. Collecting, analysing and organizing
information
3.4. Planning and organizing activities by preparing
the work environment before producing objects
3.5. Teamwork when maintaining the production
process in association with others
3.6. Mathematical ideas and techniques by setting
the view magnification to maximize ease of
viewing
3.7. Problem-solving skills by creating smooth
colour blends between objects
3.8. Use of technology by fixing export options to
suit the final media
workplace
5. Resource Following resources must be provided –
implication 5.1 Relevant tools, physical facilities required to
diagrams
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title ITGD3016A1: Perform Estimating and Costing in

Graphic Design
required to perform estimating and costing in Graphic
Design
procedures
8. Perform Job 2.1. Specification from the Client are Collected
Assessment 2.2. Specification and Requirements are assessed
2.3. Specification and requirements are reviewed
and Confirmed.
3. Calculate Design Cost 3.1. Required time (man Hour) to complete the design
Calculated
3.2. Tools and equipment required for the design
job are identified.
3.3. Design Cost are Calculated
4. Calculate Pre-Press 4.1 Required size and number of colours for the
Cost Design job Identified
4.2 Pre-Press Media as required is selected
4.3 Cost for Pre-Press activities calculated
5. Calculate Printing Cost 5.1 Media for printing is identified
5.2 Type of printing machine/device is selected
5.3 Size, number of colours and quantity
requirements is determined and Selected.
5.4 Lamination type as required are specified
5.5 post-printing process cost are Calculated
5.6 Calculate total Printing cost for the job

Range of Variables
1. Client 1.1 Employer job provider.
1.2 Internal departments and internal employees
1.3 External organisations
1.4 Individual people
1.5 Trainer
1.6 Assessor
2. Tools and equipment 2.1. Adobe Photoshop
2.2. Adobe illustrator
2.3. Computer/Laptop
2.4. Scanner
2.5. Digital Camera
2.6. Printer/Plotter
3. number of colours 3.1. Single Colour
3.2. Two Colour
3.3. Three Colour
3.4. Four Colour
4. Pre-Press Media 4.1 Positive
4.2 Film
5. media for printing 5.1 Art Paper
5.2 Offset Paper
5.3 Art Card
5.4 Embossed/Recycled Paper
5.5 Pana Flex
5.6 PVC
5.7 Sticker
5.8 Fabrics
6. Printing machine/device 6.1 Mini Offset
6.2 Demy Machine
6.3 Double Demy Machine
6.4 Digital Printing Machine
6.5 Flexographic Printing Machine
7. Lamination type 7.1 Matt Lamination
7.2 Spot Lamination
7.3 Glue Lamination
7.4 Foil Lamination

Evidence Guide
competency 1.1 Assessed the Specification and Requirements
1.2 Calculated the Design Cost
1.3 Calculated cost for Pre-Press activities
1.4 Calculated post-printing process cost
1.5 Calculated total Printing cost for the job
2. Underpinning 2.1. Design Specification
knowledge 2.2. Design Hour (Man Hour)
2.3. Tools and Equipments required for Graphic
Design
2.4. Design Cost
2.5. Pre-Press activities
2.6. Different Design Size
2.7. Different types of colour
2.8. Different types of Pre-Press Media
2.9. Different types of Printing Media
2.10. Different types of Printing Machine
2.11. Different types of Lamination
2.12. Different types of Cost Calculation
3. Underpinning skill To Operate
3.1. Computer/Laptop
3.2. Scanner
3.3. Digital Camera
3.4. Printer/Plotter
workplace

diagrams
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title ITGD3017A1: Use essential English as a graphic

designer
and attitude required to use business communicative
English essential to graphic designer as per workplace
requirements.
Variable
procedures.
2. Use Graphic design 2.1. Graphic design terminology is demonstrated.
terminology 2.2. Vocabulary using Graphic design terminology is
demonstrated.
3. Express written and 3.1. Written instruction in English is demonstrated
Verbal instructions in according to workplace standard.
English 3.2. Listening and responding to instructions/
queries in English is demonstrated according
to workplace standard.
4. Show written 4.1 Responding in English using Graphic design
correspondent in English terminology to a particular task/queries in
for graphic design written format is demonstrated.
business. 4.2 Writing a forwarding letter in English expressing
the interest to do a particular job is
demonstrated.
Range of Variables
1. Graphic design 1.1 Pixels and Units

terminology 1.2 Objects and Layers
1.3 Bitmap/Raster Image
1.4 Image size and Resolution
1.5 Vector Image

1.6 Colour Modes
1.7 Image Editing terms
1.8 Graphics Output and Media Options
2. instructions/queries 2.1. Job Instructions from local (visible) Clients
2.2. Instructions from Outsourcing Clients (Sites)
2.3. Graphic Design related enquiry
2.4. Instructions from Assessment Paper
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent
and meet the requirements of the current version of the Unit of Competency.
competency 1.1 Used Graphic design terminology
1.2 Expressed ability to understand written and
Verbal instructions in English
1.3 Responded in English using Graphic design
terminology to a particular task/queries in
written format
2. Underpinning 2.1. Graphic design terminology
knowledge 2.2. Content of written document
2.3. Fluent expression of information
2.4. business document
2.5. English words with different meanings in
different contexts
2.6. Conversation on real life situation
2.7. Formal and informal letter
2.8. Manual and instructions
2.9. Information about products, services and
facilities regarding Graphic Design
3. Underpinning skill 3.1. Listening and understanding instructions in
English
3.2. Reading and understanding instructions in
English
3.3. Communicating with the clients
3.4. Transferring information
3.5. Use of graphic design terminology

workplace
diagrams
assessment
6.3 Written test
6.4 Portfolio
6.5 Log book
quality assurance to conduct training and assessment against this unit of
competency for credit towards the award of any national qualification. Accredited
providers assessing against this unit of competency must meet the quality
assurance requirements set by BTEB.

Unit of Competency
Unit Code and Title ITGD4018A1: Create Template using Graphic

Design Software
Unit Descriptor This unit describes the performance outcomes,
knowledge, skills and attitude required to Create
Template using Graphic Design Software.
Variable
procedures
2. Analyse design brief 2.1. Client’s design brief is analysed and the
requirements are identified
2.2. Key devices are selected and collected as per
job requirements
3. Arrange elements on a 3.1. Page layout application software are selected
page 3.2. Client copy, images, basic elements are
created and assembled to conform to the
design brief
3.3. Text is prepared and required fonts and font size
are used
3.4. The help function is accessed if required and
solution to queries found
3.5. Document set up is completed to conform to the
design brief.
4. Finalise artwork 4.1 Additional text are manipulated and added
4.2 Pages and combined elements are composed
correctly to suit specified page size
4.3 Artworks are outlined.
4.4 Bleed allowance, margins and borders are
incorporated as per workplace standard
4.5 Character and paragraph attributes are
added and changed as per job requirements.
5. Check quality 5.1 Text is reviewed for possible errors and
omissions and errors are corrected
5.2 A hard copy proof is printed and rechecked for
errors, omissions and the overall balance of
the layout and correct tonal quality

5.3 Trim marks and margins are correctly placed
5.4 Necessary changes are made and reviewed on
screen and re-proofed as required
5.5 The job is saved according to enterprise
procedures
5.6 A proof or PDF is created
Range of Variables
1. Key devices 1.1 Personal computers
1.2 Communication equipment
1.3 Printers
1.4 Keyboard
1.5 Mouse
1.6 Scanner
2. Page layout application 2.1. Adobe Illustrator CS-3
2.2. Quark Xpress
2.3. Adobe In Design CS-3
2.4. Adobe Page maker
3. Adding text 3.1. Typing
3.2. Pasting
3.3. Dragging
3.4. Importing and exporting
4. Edit 4.1 Controlling
4.2 Navigating
4.3 Highlighting
4.4 Cutting, copying and pasting
4.5 Deleting and replacing
5. 5. Character attributes 5.1 Changing type font, family, style and
5.2 size
5.3 Horizontal and vertical
5.4 Base line shift
5.5 Skew
5.6 All caps small caps
5.7 Superscript and sub script
5.8 Underline and strikethrough
5.9 Kerning, tracking and leading

6. Paragraph attributes 6.1 Leading
6.2 Alignment and indents
6.3 Hyphenation
6.4 Justification
7. Set up 7.1 Page size
7.2 Margin
7.3 Layout
7.4 Orientation
7.5 Number
7.6 Arrangement style
8. Mark 8.1 Cutting mark
8.2 Trim mark
8.3 Folding mark
8.4 Registration mark
8.5 Gripper mark
9. Proof 9.1 Black and white proof
9.2 Colour proof
9.3 Thermal proof
9.4 Digital version/PDF file
10. Basic elements 10.1 Simple filled or unfilled box
10.2 Frames
10.3 Rules
10.4 Shapes
Evidence Guide
1. Critical aspects of 1.1 Producing a page layout that meets the client's
competency design brief and is print ready
1.2 Demonstrate an ability to find and use information
relevant to the task from a variety of information
sources
1.3 Prepare TWO different sets of page layouts
according to the listed Performance Criteria
1.4 For valid and reliable assessment of this unit,
evidence should be gathered over a period of time
through a range of methods for assessment to
indicate consistent performance
1.5 Evidence for assessment may be gathered from
assessment of the unit of competency alone or
through an integrated assessment activity

2. Underpinning 2.1. Determination of client’s needs and expectations
knowledge related to the product or services
2.2. Interact with clients
2.3. Why it is important to give consideration to the
printing process during the phase
2.4. What kinds of problems can occur if the printing
process is not considered during the design stage
2.5. Why does the substrate size need to be
considered during imposition
2.6. Why do you need to plan for multiple colour and
graphics during imposition
2.7. What consideration is given to ensuring your
health and safety when using a key board
2.8. Why it is important to save documents in particular
areas of a computer or network
2.9. How to find a document on a computer or network
2.10. How a template can be changed and saved
2.11. What is the value of style guides and style sheets
3. Underpinning skill 3.1. Saving and retrieving files to various location
3.2. Mouse management for deferent application
3.3. Communication and presentation skill
3.4. Ability to apply design integrity
3.5. Able to make up text and illustration to a digital
image
3.6. Input users access details for accessing a
personal computer in network environment
3.7. Collecting, analyzing, and organizing information
by arranging element on the page
3.8. Planning and organizing activities by identifying
basic elements to be used
3.9. Team work when minting the production process
in association with others
3.10. Mathematical ideas and techniques by organizing
the basic elements on the page
3.11. Problem solving skills by imposing pages and
combined elements to correctly suit specified
sheet size
3.12. Use of technology by using hardware and
software application
3.13. Character attribute, paragraph attribute, editing,
adding text and producing proof or output

workplace
diagrams
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title ITGD4019A1: Develop materials for output

knowledge, skills and attitude required to develop
graphics incorporating a range of features for cross-
media publishing based on a client brief using a high-
end application.
Variable
1. Follow OSH procedures 1.1 Safe work practices are observed according to
procedures.
2. Create balance image 2.1. Key devices are selected & collected as per job
quality and file size requirements.
2.2. Graphic software are selected as per
requirements
2.3. Graphics files are opened and design brief
requirements are confirmed.
2.4. Graphics are repeated efficiently using a symbol
or stamp to reduce file size
2.5. Slices are created from objects, layers or groups
and updated as required
2.6. Type anti-aliasing is demonstrated.
2.7. Tasks are automated and where necessary
scripts are used for automation.
3. Manipulate objects and 3.1. Objects and text are manipulated and edited
text. according to design brief.
3.2. Repetition tools are identified and used to create
duplicates and then are manipulated as a group
3.3. Complex shapes are created and edited.
3.4. Retouching elements are used
4. Import images 4.1 Bitmap images are embedded and / or linked in
the file
4.2 Placed Bitmaps are modified and / or duplicated

according to design requirements
4.3 Bitmaps are masked and / or an opacity mask is
added
4.4 Layered file is exported to image editing
program and edited
5. Develop variable templates 5.1 Based on the design brief, objects are identified
within the template as variables
5.2 An automated script or an image server is used
to ensure variations, using data stored in any
ODBC-compliant source
5.3 The template variables are tested to ensure
correct operation.
6. Separate Colour artwork 6.1 The correct format for the colour separation is
determined by the requirements of the pre-press
workflow system
6.2 Command preferences are set to correct
preferences for print quality and process
6.3 Based on printer feedback the colour separation
options are set according to print requirements
of the design brief
6.4 Process and spot colours are combined as
required
7. Prepare for final media 7.1 A screen frequency value appropriate for the
print quality is selected and colour separation
preferences are saved
7.2 Spreads and chokes traps are created to avoid
mis-registration
7.3 The overlapping and overprint of objects are
defined
7.4 A proof is created and the separations checked,
any required editing is completed and the file is
saved
7.5 Metadata tags are embedded to catalogue,
organise and retrieve artwork
7.6 For cross-media publishing purposes web-safe
colours are selected
7.7 File formats are chosen to best represent
artwork styles
7.8 Objects are linked to create an image map that
meets design requirements
7.9 Objects are layered to create animation frames
and exported for animation set up
7.10 Compression options are selected that keep the
image quality high and the file size low.
7.11 Export options are set to the best settings for the
final media and the file is saved and exported
Range of Variables
1. Key devices 1.1 System unit
1.2 Monitor
1.3 Mouse
1.4 Key boards.
1.5 Output device
2. Graphic applications 2.1. Adobe Photoshop CS-3
2.2. Adobe Illustrator CS-3
2.3. In Design –CS3
2.4. Quark Xpress
3. Manipulation 3.1. Bend
3.2. Stretch
3.3. Twist
3.4. Warping
3.5. Liquefy
4. formatting 4.1 Front
4.2 Leading
4.3 Paragraph
4.4 Alignment
4.5 Character size
4.6 Columns of type
4.7 Text flow
5. 5. Objects 5.1 Predefined shapes
5.2 Drawn objects
5.3 Curved segments
5.4 Lines.
6. colour separation 6.1 Light colour
6.2 Process colour
6.3 Spot colour
6.4 Custom colour
6.5 Colour registration
6.6 Halftone
6.7 Resolution
6.8 Bleed
6.9 Printer marks
6.10 Transparency
6.11 Gradients
7. Retouching Elements 7.1 Clone stamp
7.2 Healing brush
7.3 Patch tool
7.4 Red eye tool
7.5 Layers
7.6 Anti-aliases
7.7 Blending tools
7.8 Feather tool
7.9 Erase tools
7.10 Path and pen tools
7.11 Blur and sharpness tool
7.12 Clipping tools
7.13 Shadow mask tools
7.14 Level tools
7.15 Colour and curves tools
7.16 Brightness and contrast tools
7.17 Saturation slider
7.18 Colour channel
7.19 Shape tools
7.20 Text tools and palette
Evidence Guide
1. Critical aspects of 1.1 Developing graphics incorporating a range of
competency features for cross-media publishing based on a
client brief using a high-end application
1.2 Demonstrate an ability to find and use information
relevant to the task from a variety of information
sources
1.3 For valid and reliable assessment of this unit,
evidence should be gathered over a period of time
through a range of methods for assessment to
indicate consistent performance
1.4 Evidence for assessment may be gathered from
assessment of the unit of competency alone or
through an integrated assessment activity
2. Underpinning 2.1. Image formats (SWF, SVG, GIF, JPEG, PNG)
knowledge 2.2. Text and formatting
2.3. Drawing shapes
2.4. Manipulating images
2.5. Design principles
2.6. Profiles
2.7. Colour management
2.8. Repetition of symbol and object
2.9. Complex shapes creation
2.10. Masking and layer management
2.11. Template variables
2.12. Preference setting
2.13. Colour separation process
2.14. Colour combination method
2.15. Proofing and editing

2.16. High end application: Adobe illustrator, Corel
Draw , Free hand
2.17. Task: Batch processing and creating variations
of similar design
2.18. Manipulated Command : Bend, stretch, twist
,warping, liquefy,
2.19. Colour separation options : Process colour, spot
colour, halftone, resolution bleed, printer marks,
custom colour, gradients
2.20. Objects: Predefined shapes drawn objects,
curved segment lines
2.21. How can formatted and attributes
2.22. the qualities of an effective team member
2.23. occupational health and safety (OHS) relating to
workplace procedures:
2.24. OHS obligations of the training and/or
assessment organization, the
2.25. Trainer/facilitator and learner
2.26. Legislative requirements for information and
consultation relevant to safety
2.27. Elements of an OHS management system as it
applies to a training and/or
2.28. assessment organization
2.29. Nature of OHS risks that should be addressed
by a training and/or assessment
2.30. organization
3. Underpinning skill 3.1. A commitment to innovation
3.2. Selecting overlapping and multiple object
3.3. Moving, resizing, and deleting object
3.4. Adding strokes, fills and other effects
3.5. Objects and lines modification
3.6. Creating colours
3.7. Deleting copying and importing swatches
3.8. Deleting copying and importing layers
3.9. Object and text manipulation
3.10. Grouping and ungrouping
3.11. Transparency and masking
3.12. Layered file exporting
3.13. Colour separation format
3.14. Pre press work system
3.15. Colour calibration
3.16. Exporting to PDF and EPS file
3.17. Creating post script pre press file

3.18.
Cleaning is started Communication of ideas and
information by linking objects to create an image
map that meets design requirements
3.19. Planning and organizing activities by automating
tasks wherever possible and using scripts for
automation
3.20. Teamwork when maintaining the production
process in association with others appropriate
for the print quality
3.21. Problem – solving skills, demonstrated by
creating complex shapes and editing them
3.22. Use of technology by creating complex shapes
and editing them
3.23. Use of technology by creating graphics using a
graphics application
workplace
diagrams
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title ITGD5020A1: Find and use recent developments of
tools and procedure in graphic Design

knowledge, skills and attitude required to Find recent
developments in Graphic Design.

Variable
procedures.
2. Search for new 2.1. Use Internet and other sources to find new
Developments Software or Software Versions
2.2. Identify the new developments or the new
Versions
3. Determine the new 3.1. Compare the new tools with the old ones
developments in design 3.2. Find Tutorials/Learning Materials for the new
arena. tools
4. Adopt the new 4.1 Use the new tools on a trial basis to identify the
Developments developments
4.2 Identify the benefits that the new tools can
provide
4.3 Adopt the new tools for professional use
Range of Variables
Variable Range ( May include but not limited to
1. New developments 1.1 New Graphic Design Software
1.2 New Versions of existing Graphic Design
Software
1.3 New Tools/Menu/Add-ons for existing Graphic
Design Software
2. Tutorials/Learning 2.1. Help Files
Materials 2.2. Online Tutorials

2.3. Books
2.4. Professional Groups/Forums
2.5. Other available Tutorials
3. Benefits 3.1. Time saving
3.2. Ease of Use
3.3. New resource Library
3.4. Graphics Enhancement
Evidence Guide
competency 1.4 Identified the new developments or the new
Versions
1.5 Found Tutorials/Learning Materials for the new
tools
4.4 Identified the benefits that the new tools can
provide
2. Underpinning 2.1. Different types of Graphic Design Software
knowledge 2.2. Available versions of the popular Graphic
Design Software
2.3. Available features and tools of existing Graphic
Design Software
2.4. New version/release popular Graphic Design
Software
2.5. Developments of New version/release
3. Underpinning skill 3.1. Finding new developments
3.2. Comparing Different Software and Version
3.3. Finding tutorials/learning materials
3.4. Learning new developments
3.5. Using and adopting new development
workplace
diagrams
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title ITGD5021A1: Apply Supervision and management

Skills in Graphic Design workplace.
and attitudes to aapply supervision and management
Skills in graphic design workplace which include lead
small team and manage individual performance
standards
Variable
procedures.
2. Provide team leadership 2.1. Work requirements are identified and
presented to team members
2.2. Reasons for instructions and requirements are
communicated to team members
2.3. Team members’ queries and concerns are
recognized, discussed and dealt with
2.4. Mentoring and motivating team members is
demonstrated
3. Set performance 3.1. Performance expectations are established
expectations for team based on client needs and according to
members assignment requirements
3.2. Performance expectations are based on
individual team members’ duties and areas of
responsibility
3.3. Performance expectations are discussed and
disseminated to individual team members
4. Supervise team 4.1 Monitoring of performance takes place
performance against defined performance criteria and/or
assignment instructions and corrective action
taken if required
4.2 Team members are provided with feedback,
positive support and advice on strategies to
overcome any deficiencies

4.3 Performance issues which cannot be rectified
or addressed within the team are referenced to
appropriate personnel according to employer
policy
4.4 Team members are kept informed of any
changes in the priority allocated to assignments
or tasks which might impact on client/customer
needs and satisfaction
4.5 Team operations are monitored to ensure that
employer/client needs and requirements are met
4.6 Follow-up communication is provided on all
issues affecting the team
4.7 All relevant documentation is completed in
accordance with company procedures
Range of Variables
1. Work requirements 1.1 Client Profile
1.2 Assignment instructions
2. Monitor performance 2.1. Formal process
2.2. Informal process
3. Feedback 3.1. Formal process
3.2. Informal process
4. Performance issues 4.1 Work output
4.2 Work quality
4.3 Team participation
4.4 Compliance with workplace protocols
4.5 Safety
4.6 Customer service
5. Required resources 5.1 Access to relevant workplace or appropriately
simulated environment where assessment can
take place
5.2 Materials relevant to the proposed activity or task
Evidence Guide
1. Critical aspects of 1.1 Maintained or improved individuals and/or team
competency performance given a variety of possible
scenarios
1.2 Assessed and monitored team and individual
performance against set criteria
1.3 Represent concerns of a team and individual to
next level of management or appropriate
specialist and to negotiate on their behalf
1.4 Allocated duties and responsibilities, having
regard to individual’s knowledge, skills and
aptitude and the needs of the tasks to be
performed

1.5
Set and communicated performance
expectations for a range of tasks and duties
within the team and provided feedback to team
members
2. Underpinning 2.1. Company policies and procedures
knowledge 2.2. Relevant legal requirements
2.3. How performance expectations are set
2.4. Methods of Monitoring Performance
2.5. Client expectations
2.6. Team member’s duties and responsibilities
3. Underpinning skill 3.1. Communication skills required for leading teams
3.2. Informal performance counselling skills
3.3. Team building skills
3.4. Negotiating skills
workplace
diagrams
6.3 Written test
6.4 Portfolio
6.5 Log book

Unit of Competency
Unit Code and Title ITGD5022A1: Transfer skills to others of the graphic
design team through Training.

Unit Descriptor This unit of competency covers the knowledge, skills and
attitudes to transfer skills to others through Training including
training need analysis, preparation of training materials,
training method development.
procedures.
2. Identify organizational 2.1 Client objectives and expectations and organizational
requirements of clients are identified and verified through
requirements discussion.
2.2 Resources are identified and verified according to
organizational requirements.
3. Perform the analysis of a. Reliable and appropriate methods for collecting information
and data on current, emerging and future training needs of
the training requirements the industry are applied.
b. Work to determine skills and competencies required for
effective performance is analyzed.
c. Information and data to determine current skills/
competency profile of staff according to organizational
/ethical requirements is gathered.
d. Information is analyzed using reliable and valid data
analysis methods to determine skills
e. Competency match and relevant training needs.
f. Findings are supported on organizational training needs
with verifiable evidence, where appropriate.
4. Determine skills gap of the 4.3 Clients are provided with clear advice and recommendations
including options on meeting training and assessment needs.
member of graphic design 4.4 Feedback and comments are obtained on suitability and
team sufficiency of advice.
4.5 Recommendations are recorded and applied in future planning
if required.
4.6 Final report is completed and presented to the client for
approval
4.7 Skills gap analysis is completed to identify training needs
of team.

5. Develop training materials 5.1 Training requirements are identified and presented to
and programs management and team members
5.2 Training methods are determined
5.3 Training materials related to skills gaps are

developed within the organization or subcontracted.
5.4 Training program /schedule are prepared

5. Deliver training 5.1 Venue of the training is arranged according to the
plan.
5.2 Training is delivered to the graphic design team
6. Supervise employees 6.1 Monitoring of performance takes place against
performance defined performance criteria and/or assignment
instructions.
6.2 Employees are provided with feedback, positive
support and advice on strategies to overcome any
deficiencies
6.3 Follow-up communication is provided on all issues
6.4 All relevant documentation is completed in
accordance with company procedures
7. Evaluation methods are 7.1 Proper evaluation techniques and skill assessment
identified and applied techniques are identified and applied
7.2 Trainees queries and concerns are recognized,
discussed and dealt with
Range of Variables
Variable Range ( May include but not limited to:
1. Training materials 1.1 Hand-outs
1.2 Online forum
2. Training Method 2.1. Presentation
2.2. Hands on training
2.3. Practice
2.4. Group discussion
3.Training 3.1 Formal
3.2 Informal

Evidence Guide
1. Critical aspects of a. Skills gap analysis report is prepared and .
competency b. Training requirements are presented to management
and Team members
c. Training is delivered to the team
d. Monitoring of performance takes place against
defined performance criteria and/or assignment
instructions.
e. Proper evaluation techniques and skill assessment
techniques are identified and applied
2. Underpinning a. Training
knowledge b. Type of traininanalysis
c. Training need analysis
d. Steps of training need analysis
e. Skills gaps
f. Training materials
g. Training methods and delivery system
h. Supervising employees performance
i. Evaluation methods of training program
3. Underpinning skill a. Show smart oral communication
b. Supervise the works of the graphic design team
c. Lead a graphic design team
d. Organizing man , machine and materials
in workplace
5.1 Relevant tools, physical facilities required to perform
the activities
5.3 Relevant drawings, manuals, charts and diagrams

6.3 Written test
6.4 Portfolio
6.5 Log book

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National Technical and Vocational Qualification Framework

Bangladesh Technical Education Board

NATIONAL CERTIFICATE IN GRAPHIC DESIGN (NTVQF LEVEL 1,2,3,4 & 5) ...................... 5

LIST OF ABBREVIATIONS ......................................................................................................... 11

SECTOR SPECIFIC UNITS ......................................................................................................... 29

Industry Skills Council Bangladesh Technical Education Board

National Certificate in Graphic Design – Revised Version A2 3

6  Comprehensive actual  Specialised and  Mange a team or

1  Elementary  Limited range of skills  Work or study under

Pre-Voc  Extremely limited  Minimal range of skills  Simple work or study

National Certificate in Graphic Design – Revised Version A2 4

National Certificate in Graphic Design – Revised Version A2 5

National Certificate in Graphic Design – Revised Version A2 6

National Certificate in Graphic Design – Revised Version A2 7

National Certificate in Graphic Design – Revised Version A2 8

National Certificate in Graphic Design – Revised Version A2 9

National Certificate in Graphic Design – Revised Version A2 10

BMET – Bureau of Manpower Employment and Training

Occupation Specific Abbreviations

CMYK – Cyan, Magenta, Yellow and Black

National Certificate in Graphic Design – Revised Version A2 11

National Certificate in Graphic Design – Revised Version A2 12

Unit Code and Title GN1001A1: Use Basic Mathematical Concepts

Nominal Hours 40 hours

2. Mathematical methods 2.1. Addition

National Certificate in Graphic Design – Revised Version A2 13

National Certificate in Graphic Design – Revised Version A2 14

National Certificate in Graphic Design – Revised Version A2 15

Nominal Hours 30 hours

National Certificate in Graphic Design – Revised Version A2 16

National Certificate in Graphic Design – Revised Version A2 17

3. Underpinning skill 3.1. Ability to use the appropriate PPE.

4. Required attitude 4.1 Commitment to occupational health and safety

National Certificate in Graphic Design – Revised Version A2 18

National Certificate in Graphic Design – Revised Version A2 19

Unit Code and Title GN2003A1: Use English in the workplace

Nominal Hours 70 hours

3. Listen to conversation in 3.1 Active listening in English language is

4. Perform conversation in 4.1 Conversation is performed in English with peers,

National Certificate in Graphic Design – Revised Version A2 20

National Certificate in Graphic Design – Revised Version A2 21

National Certificate in Graphic Design – Revised Version A2 22

Unit Code and Title GN2004A1: Operate in a self-directed team

Nominal Hours 30 hours

National Certificate in Graphic Design – Revised Version A2 23

National Certificate in Graphic Design – Revised Version A2 25

Unit Code and Title GN2005A1: Present and apply workplace

Nominal Hours 30 hours

National Certificate in Graphic Design – Revised Version A2 26

National Certificate in Graphic Design – Revised Version A2 27

National Certificate in Graphic Design – Revised Version A2 28

National Certificate in Graphic Design – Revised Version A2 30

Legislation relevant to this unit 5.1 Copyright Act 2005

National Certificate in Graphic Design – Revised Version A2 31

Unit Code and Title ITSS1007A1: Access Information using Internet

Nominal Hours 10 hours

National Certificate in Graphic Design – Revised Version A2 32

2. Underpinning 2.1. Internet

National Certificate in Graphic Design – Revised Version A2 33

6. Methods of 6.1 Demonstration with oral questioning

National Certificate in Graphic Design – Revised Version A2 34

Unit Code and Title ITSS1008A1: Operate office application software

Nominal Hours 90 hours