Professional Documents
Culture Documents
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Presented By
Syed Salman Masood
Presented By Hasan Haider
Agenda for Super 5 S (Kaizen)
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Part 1-Kaizen Vs. Innovation
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Part 2-Understanding Super 5 S
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VISION
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Be the best electronics
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manufacturing solutions
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provider for our global partners
MISSION
al Grow our stakeholder value through
customer focusAnd world-class products and services
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QUALITY POLICY
ULTIMATE
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GOAL
WE DEDICATE OURSELVES TO A THOROUGH UNDERSTANDING OF OUR CUSTOMERS’ EXPECTATIONS,
AND TO PROVIDE ELECTRONICS MANUFACTURING SERVICES THAT EXCEED THOSE EXPECTATIONS.
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BUSINESS/ORGANIZATIONAL RESULTS
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Quality Organizational
-Promoting
-Establishing Roles
Structure And Infrastructure
-Review Performance
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Advisory
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-Coordinate Training
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-Provides Motivation
And Resources
Council Courses
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-Guide And Harness
-Implements Improvement Skills/Ideas
-Provides Guidance &
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Technical Assistance
TQM
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-Emphasize Team
Group Accountability
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Management Facilitators
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Committee
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Cross - Six
Quality
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Functional Sigma
Circles Teams Teams
-Participate and Get Involved
-Accomplish Assigned Tasked
-Promote Good Work Relationships
-Develop Right Attitude Towards Work
Quality and Productivity
Core Programs
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FOCUS :
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CONTINUOUS
5S Promotion al IMPROVEMENT
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5S Implementation
5S Evaluation Cross-
Cross-Functional
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Teams
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Six Sigma
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Teams
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Work Improvement
Suggestions From
Employees (W.I.S.E.)
Pyramid For Success
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Identifies
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how you build
A campaign dedicated to
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What is 5S ?
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5S stands for 5 initials of the
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following Japanese words:
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1. Sei-ri (Sort/Organization)
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2. Sei-ton (Systemize/Neatness)
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3. Sei-so (Sweep/Cleaning)
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4. Sei-ke-tsu (Standardization)
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5. Shi-tsu-ke (Self-discipline)
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International 5S
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KAIZEN
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Seiri
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Sei-ri
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Seiri = Sort
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Dictionary definition:
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To put things in order (or organize them)
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according to a specific rule or principle.
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Industrial definition:
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Why is my desk getting messy?
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Solution
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Red tag movement
Red tag movement
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At the beginning of each month,
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put a red tag on every item.
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1. Classification management
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(Necessary & unnecessary things)
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1. Eliminate defects and breakage
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2. Organize the warehouse
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Before After
Posters of Seiri
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Seiri Seiton 2
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Seiton = Simplify
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Dictionary definition:
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Establishing a neat layout so that you can
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always get just as much of what you need
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Industrial definition:
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It is a way of eliminating
search.
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Key Words:
1. Design an efficient layout.
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(Functional storage)
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2. Eliminate search
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(Less search)
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Consider:
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– Visual aids are encouraged in
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order to aid understanding and
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minimize complexity.
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items.
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1. Stripes on files
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2. First in, first out
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3. Easy to read notices
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Before After 1
Posters of Seiton
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Sei-ton
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Sei-so
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Definition:
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Eliminating trash, filth, and
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of inspection.
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Key Words:
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Keep things clean
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+ Inspection
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(Caring attitude)
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Cleanliness is a big business
today.
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Sanitation engineers
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Laundry
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Dry cleaner
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Janitor
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Garbage collector
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Clean-room designer
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1. Quick 5S drill
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2. Sparkling clean campaign
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3. Everybody is a janitor
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Broom
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Dust pan
Mop
Marugoto 5S Tenkai Daijiten, Nikkan-kogyo Shinbun, 1992
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Sei-ke-tsu
Sei-ri
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Sei-ton
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Sei-so
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Sei-ke-tsu
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Definition: SEIRI SEITON
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Keeping things organized, neat,
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environment aspects.
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SEISO
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1. Define an ideal state
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2. Standardize the solution
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(5S standardization)
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Aim of standardization
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International Standard
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(Regional Standard)
National economy and
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National Standard
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- Profit
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Company Standard
TQM
Typical Seiketsu Activities
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1. Make quality manual
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2. Directional markings
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3. Color-coded pipes
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Before After 1
T. Sugiyama “The 5S Approach to Improvement” PHP, 1995
Sei-ri
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Sei-ton
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Shi-tsu-ke
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Sei-so
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Sei-ke-tsu
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Seiri
Shi-tsu-ke
Seiton Seiso Seiketsu Shitsuke
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Shitsuke = Self-discipline
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Definition:
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of course.
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Morning exercise
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1. Habit formation
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(Make it a habit)
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Typical Shitsuke Activities
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1. Wear your safety shoes
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2. Exercise time
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3. No smoking at workplace
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5S in
Colombo
Posters of 5S
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Nepal Thailand
SEIRI SEISO
SORT SWEEP
SHITSUKE
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TAKE OUT UNNECESSARY CLEAN YOUR WORKPLACE
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ITEMS AND DISPOSE
SELF-DISCIPLINE
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SEITON
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SEIKETSU
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SYSTEMATIZE
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SANITIZE
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DO THINGS SPONTANEOUSLY
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• eliminate inefficiencies
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• prevent mistakes
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• smooth working
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Office 5 S Activities
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• reduce number of ledgers, forms, tools, etc.
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• apply 30 seconds policy
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• shift from individual based to group based work
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making plans
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• One-set of stationary tools
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• One-location files
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• One-copy filing
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• One-page memos
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• One-hour meetings
• One-minute telephone calls
• One-day processing
5S Levels of Excellence
SORTING SIMPLIFYING SWEEPING STANDARDIZING SELF-DISCIPLINE
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Employees are A dependable, Area employees Everyone is continually There is a general appearance
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continually seeking documented method has have devised a seeking the elimination of of a confident understanding
LEVEL improvement been developed to dependable, waste with changes of, and adherence to, the 5S
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opportunities. provide continual documented method documented and principles.
Focus on evaluation, and a of preventive cleaning information shared.
process is in place to and maintenance.
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Prevention implement improvements.
items. limits.
Unnecessary items Designated locations are Work/break areas Working environment 5S agreements and safety
have been marked to make and machinery are changes are being practices have been
LEVEL
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removed from the organization more cleaned on a daily documented. Visual control developed and are utilized.
3 workplace. visible. basis. Visual controls
agreements for labeling and
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Necessary and A designated location Work/breaks areas Methods are being A recognizable effort has been
unnecessary items has been established for are cleaned on a improved but changes made to improve the condition
LEVEL are separated. items. regular scheduled haven' been documented. of the workplace.
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Step 1: Preparations
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Step 2: The CEO’s Official Announcement
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• The CEO should understand the philosophy
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and benefits of Super 5S.
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• The CEO’s Visit to Super 5S model
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Companies
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implementation.
• Appoint Super 5S facilitators.
• Train Super 5S Facilitators and
practitioners.
Master Plan
Step: 2 Official Announcement
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by the CEO
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• The CEO officially announces the
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implementation of super 5S program for two
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years.
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Announcement by the CEO
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(Continued)
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• Work out various promotional tools
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newsletters.
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• It desirable that the Super 5S working committee
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establish a new Super 5S target Vision every year and
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make it known to all employees
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Example:
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• Super Seiton target: Make search times for items less than thirty
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Colleagues
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• Organize “A Big Cleaning Day” immediately
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after the 5S implementation announcement
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by the CEO
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Colleagues
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(continued)
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• Implement a company wide full day’s big
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cleaning by all colleagues.
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unnecessary.
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• Establish Disposal standards for
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unnecessary items.
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• Unnecessary items that cost a lot should be
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evaluated so as to avoid future purchase of
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unneeded items.
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• Each participant determines what is necessary for
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his/her own work area.
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• The group decides what is necessary for areas
owned by the group.
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Helpful Hints:
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Unnecessary Necessary
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The group reviews all items in the holding area,
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properly disposes of all unclaimed items.
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• Each item in the holding area is reviewed.
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• Anyone claiming an item in the auction
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For example:
– Paper recycling
– Office supplies
– Surplus
– Trash Graphics Support: J. D’Ettore
Use Common Sense
On any proposed change to the work place, always
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ask these questions:
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1. Will this help improve the quality of my work?
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2. Will this help reduce the cost of the products I work on?
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customer?
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• Change in sales production plan
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• The excessive ordering
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• The incorrect ordering
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• Duplicated ordering or delivering
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• Aged or obsolete machines and
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equipment
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of paper work
• Others.
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Master Plan
Step: 5 Daily Seiri Seiton and Seiso
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• Seiri: Throw away things that are not needed and
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not being used. Use space more economically
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(space is money).
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• Follow the first in first out (FIFO) method for
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storing items.
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• Assign each item a dedicated location.
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• All items and their locations should be
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search time.
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This step is to improve efficiency by eliminating lost time.
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• 45 Degree Rule:
Immediate work area layout that minimizes twisting
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especially applicable for benchwork. Remember that if
something weighs more than a few pounds, make sure it is
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Store things above the knees and below the chest. This not
only reduces back strain but cuts the risk because of
differences in height in half.
• Higher the Pounds --- Closer to Knuckles:
Locate heavy items to eliminate bending, stooping or
unnecessary arm movements during lifting.
Visual Control Examples
For Seiton / Simplifying
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Type Examples
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Identification Markers Signboards, name labels, photos, or shapes of items.
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Location Markers Tape strips, color coding, numbering.
Quantity Markers Signs indicating number (min/max), standard containers, number of spaces for items
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indicators of normal operating values.
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Standard Methods Charts of standard cycle time and work sequence, standard procedures, flowcharts,
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photos of operation.
Tags Excess (red tag), broken items, tooling needing sharpening or repair, defectives.
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Andon Visual (lights, flags) and hearing (bells, buzzers) signals to draw immediate attention
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or help.
Kanban Card, empty container, or space signaling that production or movement is authorized.
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Performance Display Production schedule and quantity produced, quality, productivity cost, safety, or
improvement activities.
Defect Display Tables or boards showing defective product, tooling, raw materials, or paperwork.
Personnel Board Availability (in/out), assignment and location of dept. personnel, cross-training
status vs. plan.
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Press Dies
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Storage of round objects
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Pallets, carts
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wagons forklifts
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at parking places
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Management by Sight
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Labeled Opaque
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Pipe
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Seiso = Sweep
Establish visual checks to maintain processes.
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Identifying potential problems with a regular
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physical and visual sweep.
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Look for:
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– Unsafe conditions.
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– Broken or malfunctioning
equipment or fixtures.
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The
Process Seiketsu = Standardize
Develop standards and stick to them.
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• Use the agreed to standards from visual controls activities.
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(Simplifying common colors and labeling).
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• Document your sweeping process.
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Ensure sweeping activity is consistent between shift to shift.
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implemented.
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Role and Responsibility
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Top Development
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Middle
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Improvement
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(policy)
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Supervisor
Keep
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standards
Worker
Shitsuke = Self-Discipline
Continuously follow through to ensure that
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backsliding does not occur.
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• Constantly look for ways to improve the process.
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– Quarterly or
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– Semi-annually
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Improvement
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5S Implementation
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5S Guidelines Per Area
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1. Production Area
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2. Offices
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3. Conference / Training Rooms
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4. Bulletin Boards
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6. Comfort Rooms
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8. Canteens
9. Air Handling Units / Mechanical
and Electrical Rooms
10. Perimeter Areas
11. Warehouse
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Master Plan
Step: 6 Periodic 5S Audits
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• Establish 5S evaluations and incentive plans.
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• Conduct 5S audits regularly by auditors.
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to sustain activities
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• Organize study tours to other companies
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practicing 5S so that the mutual exchange
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of ideas will help to bring about
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improvements.
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Objective of Visual Controls:
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Visitors, Employees, Managers, or anyone, can enter a
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plant and get information and status about:
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Work Flow
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Methods
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Locations
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Communications
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• Display standards and reliable methods
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• Prompt quick action and communication
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St op
4 :0 0 p m
Visual Controls Should
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Show how to do the job (standard operations)
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Show how things are used
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Show where things are stored
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• A process flow chart—the one really being used.
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• A 5S checklist—standard procedures,
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responsibilities, resource literature, etc.
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Characteristics of a Visually Controlled Workplace
Flow System
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Lines are Balanced
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No Waiting for Parts
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No Overproduction
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Small Inventory
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No Waste of Motion
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No Production of Defects
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No Wasted Transportation
No Lack of Capacity
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The Visual Factory
The Visual Factory
The Team’s Territory Visual Production Control
11.Computer terminal
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1. Identification of territory
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2. Identification of activities, 12.Production schedule
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13.Maintenance schedule
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resources, and products
3. Identification of the team 14.Identification of inventories and
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4. Markings on the floor
Visual Quality Control
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Process and Delivery Controls
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Quality Controls
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Work Control
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Object Control
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Daily Schedule Control Board
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Production Control Board
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Work Progress Control Chart
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Standard Work-In-Progress
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Kanban Cards
Process Map
Abnormalities
1. Process and Delivery Controls - examples
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1 2 3 4 5 6 7 TIME Planned Done Difference Problems
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Standard
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Out of
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Process 1
Process 2
Process 3
Process 4
1. Process and Delivery Controls - examples
Personnel Deployment Chart Kanban Cards
Card ID Production Unit Print Date:
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B of Lot 3/4/97
1 2 3 4
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Lot Size Number:
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5 Part Name: Revision No.: dr234
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9 8 7 6 Quantity: 50
Cover Top
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Container Type: Box
Supply Point:
Fin Press
No. A B C 1 2 3 4 5 6 7 8 9 Absent
Out Auto-Brazer
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Support
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Process Map
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ROUGH
Delivery Progress List WASH
GRIND
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PHOS FINISH
COAT GRIND
FINAL
ASSEMBLY
BALANCE LATHE
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QCPC
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Defects Outbreak Call Lamp
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Defects Graph
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Defective Parts Storage Area
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Defects Display Table
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Limit Samples
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Inspection Checklist
Quality Information Boards
Good Parts Display
SPC Control Chart
2. Quality Controls - examples
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Control Chart Defects Graph
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Upper Level Control Limit
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Number of
Instances
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1 2 3 4 5 6 7
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Problem!!!
Defects Shelf
Problem has occurred
at Process No. 3
1 23456789
10 111213 1415161718
2. Quality Controls - examples
Defects Display Table Defective Part Sheet
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Defect Sheet
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Drawing
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1 2 3 4 al
5 6 Causes
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Measures to Prevent Recurrence
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discovered
1.1
1.2
1.3
2. Measures and procedures when defect is
discovered
1.1
1.2
1.3
2. Quality Controls - examples
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Inspection Checklist and
Inspection Record Quality Information Boards
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Incoming Inspection record
1.Defects generation status
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3. Work Controls
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Machining
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Inspection
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Transporting
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Holding
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Standard Work-In-Process
3. Work Controls - examples
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Andon Standard Work Combination Sheet
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Part No. Standard Line:
Work
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Combination
Part No. Sheet
Cycle Time:
A 1 2 3 4 5 6
Order
7 8 9 10 1112 Work
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Work Time
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1 2 3 4 5 6
B 1
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7 8 9 10 1112
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Skill Matrix
Skill Map Line
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Work
Operator
123 456 7
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XXB
XXC
XXD
Skilled Unskilled
Not mark: Not capable of doing
Andon Communication System
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• Definition
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– Visual and/or Audible Device Used to
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Indicate the Current Operating Condition at a
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Work Site
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• Purpose
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Green Normal Operation
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Amber (Yellow) Operation “Down” Waiting:
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Tooling Set-Up
Supervisor Assistance
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Materials
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Material Handler
Orders
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Equipment Productivity
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Record of Short Stops
Rate Table
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Equipment Productivity Rate Record of Short Stops
Line:______Machine:_____Month:______
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Line:_____ Cycle Time:_____
Area where
Order: stop took place Record
Hours Hours Productivity
Day
Hour Hours
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of in Rate
Operated Down Workload production (OEE) Feed
Cutting
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Motor April 5
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(date of
XXX brief stop)
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XXX
XXX
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4. Object Control
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Supply Point Control
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Usage Point Control
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Storage and Holding
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Machining
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Inspection
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Transporting
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Inventory Level
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Standard WIP
Abnormalities
4. Object Control
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Goals:
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Objects Accessible
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Exact Quantity
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Good Quality
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– Abnormalities Identification
4. Object Control - Materials
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Some Waste Generated for Parts, WIP and Finished Goods
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Out of Control...
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Searching for Objects
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Late Deliveries
4. Object Controls - examples
Incoming Inspection part Display Unneeded Part Storage Location
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Unneeded Parts Shelf
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Inspection
Need Inspection Completed (passed)
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Rejected
al Part No.
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Monetary
Quantity Value
1.Manufacturing parts
Reason (1) Design Change
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Work In Process
Machinery
Tools/Tooling
Name_____________________________________________
Part No.___________________________________________
Quantity___________________________________________
Value_____________________________________________
Defects Hand Repair Done By:__________________________________________
Box Box Signature__________________________________________
4. Object Controls - examples
Material Storage Display Work in Process Storage Area Display
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Material Storage Area
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Work in Process Storage Area
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Machining Machining Machining
Waiting for
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Scheduled Scheduled Scheduled Needs
next process
April 10 April 12 unscheduled
Machining
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Min..
Bearing # 6005
Floor Marking Color Codes
Floors should have visual marking to indicate when specific areas are to be used
for a specific purpose. Colored tape is available in the maintenance department as
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needed.
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Color Designation
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Red Waste accumulation or storage area:
al Hazardous
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Flammable
Combustible
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Special
hi
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Out of Control Wastes:
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Machine Breakdown
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Short Stops
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Deterioration
hi
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Searching Around
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Measuring Instruments
5. Equipment, Fixture and Tool Controls - Goals
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Machine in Operation when Needed
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Maximum Performance
al
tri
Full Implementation of 5S
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5. Application of Equipment, Fixture and Tool Control
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Equipment and Machinery, Dies
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and Fixtures
Tools
al
tri
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Measuring Instruments
hi
ac
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5. Equipment, Fixture and Tool Controls - examples
Maintenance and Inspection
Critical Maintenance Equipment List Calendar
Wednesday 2
Saturday 5
Tuesday 1
Equipment
Location
Sunday 6
Monday 7
Equipment
Thursday 3
Friday 4
Supervisor
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No.
Equipment Control Date
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NO. Equipment Location Supervisor Purchased
Auto
Large 1 711 Joo
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Brazer
Boring Joo July
8 Scale Fin
machine 1993 2 722 Yung
No. 2 Press
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Large Herping
M/C March 3 Bender 455 Chang
9 Scale Yung
1995
No. 1 4 Cutter 567 Lee
10 al 5 Punch 987 Chung
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7 Expander 123 Yung
Critical Maintenance Equipment
Boring Machine No. 8
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Scheduled Day
Day completed
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Location Indication
Daily Inspection Checklist
Maintenance / Inspection Chart
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Date:________ Location:___________
No.
Change air Filter Location Standard Method Check
Cleaning
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Inspection
Operating Check indicated Visual
Oil level on gage Check
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Machine Operation Status Display Display of Die and Fixture Storage Area
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Location Tool Shells 3 Place
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Display
A B C
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3
Set Up
al 2
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Being Not Working
1
ne
Moved
Need instructions Set up Address Part name and number displayed here
Number
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Tools for
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Machining
Hammer
Screwdriver
Setting Improvement
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Target Control
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Measuring and Evaluating
al
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Improvement Results
ne
hi
Radar Chart
ac
OEE
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Kaizen Newspaper
PM Activity to Plan
6. Improvement Target Control - examples
Improvement Activity Plan Form Improvement Plan Form
Minutes
Machine:__________ Improvement Plan Form
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Date:_______________
35
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Topic: Goal: Supervisor:
30
rs
25
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Description:
20
15
10 Target al
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5
Schedule:
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Number of defects
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Monetary Value
Monetary Value
Monetary value
pd
Number of defects
Target
No. of
defects
April May June July Ago Sept Oct Nov.
6. Improvement Target Control - examples
Productivity Rate Graph Set Up Time Reduction Graph
Minutes
Line:__________ Machine:__________
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% 35
100 Goal
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30
rs
90 25
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80 20
70 15
60 al 10 Target
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50 5
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April May June July Ago Sept Oct Nov. April May June July Ago Sept Oct Nov.
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Manufacturing Industry
Section:_________ Date:________________
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6 Days late 6
pd
5 5 Plan Line
4 4
3 3
Results Line
2 Target
2
1
April May June July Ago Sept Oct Nov.
1 2 3 4 .....................................31
Creating a Well Controlled Workplace:
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Production Kanbans
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Flow balanced lines
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Standard Work
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Quality Standards
ac
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Quality Delivery
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Quality Delivery
al
tri
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Cost
Cost Speed
Speed
ac
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pd
Safety
Safety
Visual Control Examples
For Simplifying
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Type Examples
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rs
Identification Markers Signboards, name labels, photos, or shapes of items.
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Location Markers Tape strips, color coding, numbering.
Quantity Markers Signs indicating number (min/max), standard containers, number of spaces for items
al indicators of normal operating values.
tri
Standard Methods Charts of standard cycle time and work sequence, standard procedures, flowcharts,
photos of operation.
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Tags Excess (red tag), broken items, tooling needing sharpening or repair, defectives.
hi
ac
Andon Visual (lights, flags) and hearing (bells, buzzers) signals to draw immediate attention
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or help.
Kanban Card, empty container, or space signaling that production or movement is authorized.
pd
Performance Display Production schedule and quantity produced, quality, productivity cost, safety, or
improvement activities.
Defect Display Tables or boards showing defective product, tooling, raw materials, or paperwork.
Personnel Board Availability (in/out), assignment and location of dept. personnel, cross-training
status vs. plan.
Summary
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• Visual controls are a component of the 5S
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process.
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• Visual controls allow us to tell at a glance
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ne
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1. Do the CEO and mangers support Super 5S
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rs
program?
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2. Are people proud of their workplaces?
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3. Are workplace clean and organized?
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hi
maintained?
6. Are items easy to retrieve?
7. Are machines and tools conveniently
located?
Twelve Focal Points Super 5S Auditors
Should Examine (continued)
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8. Are inventories stored for FIFO retrieval?
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9. Are products free from dust?
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10. Do people clean daily without prompting?
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tidy?
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1. Objectives
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Proposed competitions are aimed at improving
al
the organization's total productivity through
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everyone’s participation in the Super 5S program.
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4. Auditing Team:
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al
An auditing team appointed by the Super 5S
tri
Steering committee will visit each competing
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Develop
Develop 5S
5S Guidelines
Guidelines Analyze
Analyze Root
Root Cause(s)
Cause(s)
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Formulate
Formulate Corrective
Corrective //
Implement
Implement Guidelines
Guidelines Preventive
Preventive Actions
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3 Types Of Audit Actions
•Internal Implement
Implement Corrective
Corrective //
•Cross-Audit
al Conduct
Conduct Audit
Audit
Preventive
Preventive Actions
Actions
tri
N N
•Management Non-Conformance?
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Effective ?
Y
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Y
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Place
Place 5S
5S Tag
Tag and
and Take
Take Take
Take 5S
5S Photos
Photos (After)
(After)
Photos (Before)
Photos (Before)
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Issue
Issue CAR
CAR // 5S
5S Improvement
Improvement Close
Close CAR
CAR
Evidence
Evidence Form
Form
Implement
Implement Interim
Interim
Corrective
Corrective Action
Action Standardize
Standardize Solutions
Solutions
Sustain
Sustain 5S
5S
5S CORRECTIVE ACTION REPORT (CAR)
5S CORRECTIVE ACTION REPORT
5S CAR No.:
MSP-02-023
AUDIT DATE:
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February 23, 2004
BUS. DIV./DEPT.:
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PED
AREA/SECTION:
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Bldg. D. Comfort room
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ISSUED TO:
Ben Cardozo
ISSUED BY:
Rolando M. Vicente
DATE ISSUED: al
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February 27, 2004
1. Description of Finding
No light bulb on flourescent holder &defective exhaust duct
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Completion Responsible
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30
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25
20
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15
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10
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0
PED/OM EMS SAFETY PLANNING ASD SECURITY/ER ASSET TOSHIBA HITACHI SYDEK PCP TOTAL
FINDINGS 26 2 1 2 17 2 1 16 2 1 7 77
CLOSED 25 1 1 2 4 0 1 16 2 1 7 60
OPEN 1 1 0 0 13 2 0 0 0 0 0 17
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5S
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RED TAG NOTICE
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Inspector Name: Management Team
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Description of Findings :
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REPLY
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Contents