IDIOMA III

NAME: Agostina Balmaceda

STUDY GUIDE:
Review on Modals - Role Play Check-in
1. Modals review: Use a modal verb to make the receptionist’s requests and
offers more polite.
a) I want your ID // Could you tell me your ID?
b) Do you want a car? // Sall I call a taxi/an Uber for you?
c) Spell your name. // Can you spell your name, please.
d) Write your initials here // Can you write your initials here, please?
e) Do you want room service for breakfast? // Shall i offer you breakfast in the
morning?
2. Using the expressions from the previous exercise, in pairs, prepare a Role Play
situation.

Include the following information.

 You are a receptionist at the San Juan Hotel

 Confirm that the guest’s reservation is a double room for three nights.
 Breakfast is included in the reservation. Breakfast time is from 7am to 10.30am
 in the ground floor restaurant.
 The guest’s room is on the fifth floor

R: Hello! Good morning! Welcome. Can you help you?

G: Good morning! Yes I have a book of double room.
R: Could your tell me your name? Please
G: Yes My name is Agostina Balmaceda
R: Perfect! Now..Can you tell me your ID?
G: Of course! My ID number is here.
R: Very good! You book a double room for three nights. It is correct?
G: Absolutely!
R: Perfect, your book include breakfast! The breakfast time is from 7am to 10am in the
ground floor restaurant.
G: Great! Could you tell me the location of the room, please?
R: Your room is on the fifth floor. Now, can you give me your credit card? Please
G: Yes, of course!
R: Great! You have a nice stay!!!
G: Thank’s you very much!
R: You are welcome.