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Evaluation Questionnaire for

Guidance Services Office

Adapted from: Villar, Imelda Virginia G., (2009), Implementing a Comprehensive Guidance and Counseling Program in the

Philippines, Revised Ed., Makati City: Aligned Transformations


Appendix A

Questionnaire on the Effectiveness of Individual Inventory Service

Direction: Please indicate your answer by writing the number corresponding to your rating of

the effectiveness you have observed in the following guidance service.

Effectiveness Rating Code

4 Very Effective Service almost always exceed the job requirements

3 Effective Service meets the job requirements

2 Fair Service needs some development

1 Poor Service fails to meet the job requirements

A. ______ Collects and organizes updated test and non-test data to provide a
comprehensive picture of the clientele (family background, health, academic
history and performance, interests, goals, strengths, cognitive abilities, etc.)

B. ______ Explains the results of administered tests and other collected data to clients and
their significant others, and to others who may need them for professional
purposes

C. ______ Helps students discover, assess and understand their personality, values
interests, abilities and aptitudes and relates this information to personal,
educational and occupational planning

D. ______ Uses data to help the clients make informed judgments

E. ________ Uses collected data as a basis for deciding on and planning programs and
activities.

THANK YOU!
Appendix B

Questionnaire on the Effectiveness of Information Service

Direction: Please indicate your answer by writing the number corresponding to your rating of

the effectiveness you have observed in the following guidance service.

Effectiveness Rating Code

4 Very Effective Service almost always exceed the job requirements

3 Effective Service meets the job requirements

2 Fair Service needs some development

1 Poor Service fails to meet the job requirements

A. _______ Disseminates current and correct information on curriculum offerings, financial


opportunities, and school regulations

B. _______ Disseminates updated and accurate occupational – vocational information

C. _______ Implements career orientation services

D. _______ Makes available relevant information to help improve selves and relationships

E. _______ Gives comprehensive information regarding agencies and to whom clients can be
referred

THANK YOU!
Appendix C

Questionnaire on the Effectiveness of Counseling Service

Direction: Please indicate your answer by writing the number corresponding to your rating of

the effectiveness you have observed in the following guidance service.

Effectiveness Rating Code

4 Very Effective Service almost always exceed the job requirements

3 Effective Service meets the job requirements

2 Fair Service needs some development

1 Poor Service fails to meet the job requirements

A. ______ Provides counseling services for all

B. ______ Calls potential clients identified as having needs

C. ______ Conducts the kind of counseling needed by clients – career/occupational,


educational/academic, personal-social

D. ______ Responds to self – initiated counseling sessions

E. ______ Plans group counseling sessions for individuals with similar needs

THANK YOU!
Appendix D

Questionnaire on the Effectiveness of Consultation Service

Direction: Please indicate your answer by writing the number corresponding to your rating of

the effectiveness you have observed in the following guidance service.

Effectiveness Rating Code

4 Very Effective Service almost always exceed the job requirements

3 Effective Service meets the job requirements

2 Fair Service needs some development

1 Poor Service fails to meet the job requirements

A. ______ Serves as a resource person to parents, faculty on the development of students

B. ______ Develops programs to help parents and faculty members improve themselves in
handling students effectively.

C. ______ Promotes counselor-parent-teacher cooperation in students’ holistic


development

D. ______ Assist faculty members in integrating guidance and classroom instruction

E. ______ Establish and maintains open lines of communication with teachers, students,
parents, and staff concerning academic and behavioral progress of all students

THANK YOU!
Appendix E

Questionnaire on the Effectiveness of Referral Service

Direction: Please indicate your answer by writing the number corresponding to your rating of

the effectiveness you have observed in the following guidance service.

Effectiveness Rating Code

4 Very Effective Service almost always exceed the job requirements

3 Effective Service meets the job requirements

2 Fair Service needs some development

1 Poor Service fails to meet the job requirements

A. ______ The counselor has a valid reason for referral

B. ______ The counselor knows the external consultant

C. ______ The counselor referred the client to the appropriate external consultant

D. ______ The counselor introduced the referred party to the external consultant and that
the client agreed about the info that can be revealed to the external consultant

E. ______ The counselor follows up to ensure that the referred party gets the assistance
needed

THANK YOU!
Appendix F

Questionnaire on the Effectiveness of Placement Service

Direction: Please indicate your answer by writing the number corresponding to your rating of

the effectiveness you have observed in the following guidance service.

Effectiveness Rating Code

4 Very Effective Service almost always exceed the job requirements

3 Effective Service meets the job requirements

2 Fair Service needs some development

1 Poor Service fails to meet the job requirements

A. ______ The counselor have an intensive and extensive knowledge of the different
possibilities for placement

B. ______ The counselor have a thorough knowledge of the client and his or her needs for
placement

C. ______ The counselor explain to the client the rationale for placement and what could
be expected

D. ______ The counselor are able to liaise between the client and the institution or agency
where he or she would be place

E. ______ The counselor ensures that the clients benefit from the placement

THANK YOU!
Appendix G

Questionnaire on the Effectiveness of Follow-up Service

Direction: Please indicate your answer by writing the number corresponding to your rating of

the effectiveness you have observed in the following guidance service.

Effectiveness Rating Code

4 Very Effective Service almost always exceed the job requirements

3 Effective Service meets the job requirements

2 Fair Service needs some development

1 Poor Service fails to meet the job requirements

A. ______ Conducts research and evaluation to determine effectiveness of services and


strategies utilized

B. ______ Determines and conduct research needed by the institution

C. ______ Conducts follow-up studies to determine the status of those who studied or
worked in the institution

D. ______ Determine the status of the person who receive assistance

E. ______ Assess if the service rendered has been adequate and sufficient

THANK YOU!
Appendix H

Questionnaire on the Effectiveness of Testing Service

Direction: Please indicate your answer by writing the number corresponding to your rating of

the effectiveness you have observed in the following guidance service.

Effectiveness Rating Code

4 Very Effective Service almost always exceed the job requirements

3 Effective Service meets the job requirements

2 Fair Service needs some development

1 Poor Service fails to meet the job requirements

A. ______ The test administration is clear

B. ______ The test given to us is reliable

C. ______ The result was shown to us individually and was explained thoroughly

D. ______ The result was kept with outmost confidentiality

E. ______ The result was used to serve its purpose (e.g. counseling sessions, workshops,
seminars, tutorials, etc.)

THANK YOU!

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