Professional Documents
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To cite this article: Amy B. Becker & Lauren Copeland (2016) Networked publics: How
connective social media use facilitates political consumerism among LGBT Americans, Journal
of Information Technology & Politics, 13:1, 22-36, DOI: 10.1080/19331681.2015.1131655
Download by: [Biblioteca Universidad Complutense de Madrid] Date: 25 April 2016, At: 06:26
JOURNAL OF INFORMATION TECHNOLOGY & POLITICS
2016, VOL. 13, NO. 1, 22–36
http://dx.doi.org/10.1080/19331681.2015.1131655
ABSTRACT KEYWORDS
We test whether connective use of social media mobilizes individuals to engage in political Civic engagement; Internet;
consumerism. Analyzing data from a 2013 survey of LGBT adults (N = 1,197), we find that those issue public; mobilization;
networked public; political
who use social media for connective activities, (e.g., to meet new LGBT friends, discuss LGBT consumerism; political parti-
issues), are significantly more likely to engage in boycotts or buycotts to promote equality. We
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In recent years, it has become increasingly common ple across the country to buycott—or deliberately
for people to make purchasing decisions that reflect eat at—their local Chick-fil-A restaurant to “affirm
their political or moral concerns. A prominent a business that operates on Christian principles and
example of the power of these decisions comes whose executives are willing to take a stand for the
from the summer of 2012, when Dan Cathy, the Godly values we espouse.”1 Former Republican pre-
CEO of fast-food chain Chick-fil-A, gave a radio sidential candidate Rick Santorum also rallied his
interview in which he stated that Chick-fil-A sup- 200,000 followers on Twitter by tweeting: “With
ported “the biblical definition of marriage” (Sverson, two of my boys, enjoying chick-in-strips and an
2012). The fact that the Cathy family had donated awesome peach shake at Chick-fil-A. See you here
millions of dollars to organizations dedicated to next Wednesday!” (Sverson, 2012).2 Collectively,
defeating same-sex marriage at the ballot box and the competing boycott and buycott of the fast-
to groups promoting “conversion therapy” as a way food chain offer evidence of the central role of
to change people’s sexual orientation made Cathy’s media in political consumerism. The boycott was
position highly salient and established a public con- a response to a broadcast message and was initiated
nection between his business and LGBT rights. In through social media; likewise, the counter-cam-
response to Cathy’s statements, an enraged New paign relied on both traditional and social media.
Yorker took to social media to urge gays and lesbians Although studies have shown that boycotts and
to boycott—or refuse to eat at—Chick-fil-A, as well buycotts, which collectively comprise political
as to stage same-sex kiss-ins as a form of protest at consumerism, are fairly common forms of politi-
the company’s 1,600 restaurants across the United cal behavior and have identified some of the key
States. characteristics of political consumers, research
Adding to the prominence of people’s objections has paid little attention to the dynamics of digital
to Chick-fil-A and Cathy, former Republican gov- media use for political consumerism. As a testa-
ernor of Arkansas, presidential candidate, and talk ment to political consumerism’s popularity, a
show host Mike Huckabee declared August 1, 2012, recent cross-national study suggested that 34%
as “Chick-fil-A Appreciation Day.” His call to of adults across 20 nations had participated in
action, which was posted on Facebook, urged peo- boycotts or buycotts in the preceding 12 months
CONTACT Amy B. Becker abbecker@loyola.edu Department of Communication, Loyola University Maryland, 4501 N. Charles Street, Baltimore, MD
21210, USA.
© 2016 Taylor & Francis
JOURNAL OF INFORMATION TECHNOLOGY & POLITICS 23
(Neilson & Paxton, 2010). Other studies put this To test this expectation, we examine whether con-
number at about 50% for Americans (Baek, 2010; nective social media use—or the use of social media
Copeland, 2014a, 2014b; Copeland & Smith, to meet new friends and discuss politics—acts as a
2014), and as high as 60% for Swedes (Stolle & conduit for political consumerism among the lesbian,
Micheletti, 2013). Researchers have simulta- gay, bisexual, and transgender (LGBT) population in
neously determined some of the key antecedents the United States.3 To do so, we analyze data from the
of political consumerism, such as education and Pew Research Center’s 2013 Survey of LGBT
political interest (Baek, 2010; Copeland, 2014a, Americans. These data were collected just prior to
2014b; Copeland & Smith, 2014; Forno & the landmark U.S. Supreme Court rulings in U.S. v.
Ceccarini, 2006; Neilson, 2010; Neilson & Windsor and Hollingsworth v. Perry, and asked
Paxton, 2010; Newman & Bartels, 2011; Shah respondents whether they engaged in boycotts and/
et al., 2007; Stolle, Hooghe, & Micheletti, 2005; or buycotts to promote LGBT equality.4
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Stolle & Micheletti, 2013; Strømsnes, 2009; Ward Using hierarchical regression analysis, we find
& de Vreese, 2011), and have shown that political that general social media use does not increase the
consumerism complements a larger participation likelihood of engaging in political consumerism.
repertoire (Baek, 2010; Forno & Ceccarini, 2006; However, people who use social media to meet
Newman & Bartels, 2011; Stolle et al., 2005; other LGBT individuals or to discuss LGBT issues
Strømsnes, 2009). However, few studies focus on are significantly more likely to engage in political
the communicative aspects of political consumerism. In addition, political interest mod-
consumerism. erates these relationships. While social media use
In this study, we aim to situate political con- for connective reasons mobilizes those who are
sumerism within the realm of political commu- low in political interest to participate, it amplifies
nication and the public sphere. We propose that the likelihood that those who are already high in
political consumerism may be a function of the political interest will participate. These findings
ability of social media use to create networked demonstrate that how people use social media
publics, or groups of individuals who come matters more than whether they use it at all.
together online to connect across areas of shared They also add to a growing body of literature
interest (Bennett & Segerberg, 2013; Boyd, 2014; that shows that the relationship between digital
Rainie & Wellman, 2012). Networked publics media use for political information and political
offer an online space for a community of people interest is more complex than previously assumed.
to gather, connect, and mobilize others to action.
We argue that this effect revolves around issue
Conceptual framework
publics, or groups of individuals who care deeply
about a particular cause or set of political con- Political consumerism refers to “the evaluation and
cerns (Converse, 1964; Ho et al., 2011; Kim, choice of producers and products with the aim of
2009). This sense of belonging within an issue changing ethically, environmentally or politically
public, we argue, encourages the proliferation of objectionable institutional or market practices”
imagined communities that provide new oppor- (Micheletti, Stolle, & Berlin, 2012, p. 145). Although
tunities for people to participate in public life political consumerism can take a number of forms
(Boyd, 2014). Specifically, meeting and engaging (Micheletti, 2010; Stolle & Micheletti, 2013), most
people with similar interests and identities research focuses on boycotts and buycotts. Whereas
through social media can mobilize individuals boycotts punish companies for undesirable behavior,
to engage in political participation offline. This buycotts (or reverse boycotts) reward companies for
participatory activity, and specifically the buy- desirable behavior or favorable policies. For example,
cotts and boycotts that comprise political con- people may boycott certain clothing companies if
sumerism, comes to reflect discrete acts of social they pay their workers in third-world countries sub-
expression of one’s political views and issue standard wages. Similarly, people may shop deliber-
priorities that were first ignited by engagement ately at retail outlets that do not test their skincare
with social media (Rogers, Fox, & Gerber, 2012). products on animals.
24 A. B. BECKER AND L. COPELAND
Although the use of purchasing power to 2010; Neilson & Paxton, 2010; Newman & Bartels,
express political preferences is not new (Breen, 2011; Shah et al., 2007; Stolle & Micheletti, 2013;
2004), it is only recently that researchers have Strømsnes, 2009). Researchers have also been
attended to consumerism as a form of political attentive to the implications of partisanship and
behavior. This research has pursued several lines ideology for political consumerism. In the United
of inquiry. One line of inquiry has examined States, studies tend to find that liberals are more
which people are more likely to engage in political likely to participate than conservatives (e.g.,
consumerism. This body of literature has found Copeland, 2014b).5 Ideological strength also
that political consumers tend to be better educated tends to be associated with political consumerism,
and wealthier than nonpolitical consumers (Baek, while partisan strength is not (e.g., Copeland,
2010; Copeland, 2014a, 2014b; Copeland & Smith, 2014a, 2014b; Gil de Zúñiga et al., 2014;
2014; Forno & Ceccarini, 2006; Marien, Hooghe, & Newman & Bartels, 2011). This dynamic is con-
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Quintelier, 2010; Neilson, 2010; Neilson & Paxton, sistent with the idea that people are motivated to
2010; Newman & Bartels, 2011; Shah et al., 2007; engage in political consumerism because they are
Strømsnes, 2009), though education tends to be a disaffected with the state.
more reliable indicator than income. In addition, Based on theories of subpolitics (Beck, 1999;
studies generally find that younger people are Inglehart, 1997), research has also examined the
more likely than older people to engage in political relationships between social trust, life satisfaction,
consumerism (Copeland, 2014a; Gil de Zúñiga, and political consumerism. In general, political
Copeland, & Bimber, 2014), though this relation- consumers tend to espouse a high level of social
ship may be curvilinear, meaning that people who trust, or the belief that other people can be trusted
are 30–40 years old are more likely to participate (Neilson & Paxton, 2010; Stolle & Micheletti,
than the very young or the very old (Copeland, 2013). At the same time, theories of lifestyle poli-
2014b; Newman & Bartels, 2011; Stolle & tics suggest that the impetus to engage in extra-
Micheletti, 2013). institutional or nonelectoral forms of political
With respect to race and ethnicity, findings action stems from frustration with the inability of
from previous research are mixed. Some studies government to address social and political grie-
find that people who self-identify as White are vances. Some empirical studies are consistent
more likely to engage in political consumerism with this theoretical proposition (Newman &
(Newman & Bartels, 2011), while others do not Bartels, 2011), while others are not (Gil de
(e.g., Gil de Zúñiga et al., 2014). The findings for Zúñiga et al., 2014).
gender are also mixed. Using the 2002/2003 Another line of inquiry has examined whether
European Social Survey, Stolle and Micheletti political consumerism is a complement to—or sub-
(2013) found that women were more likely than stitute for—other forms of civic and political engage-
men to engage in political consumerism in north- ment. Despite concerns that people engage in
ern Europe and the United States. However, U.S. political consumerism at the expense of other civic
studies are not consistent with this finding (e.g., and political activities, political consumers are
Baek, 2010), and tend to show that although among the most participatory citizens. To be sure,
women are more likely to engage in buycotting, people who engage in political consumerism exhibit
they are not more likely to engage in boycotting a preference for individualistic and nonelectoral
(Neilson, 2010). forms of political behavior, such as signing petitions
With the exception of educational attainment, and participating in demonstrations (Copeland &
sociopolitical variables tend to be better predictors Smith, 2014; Earl, Copeland, & Bimber, 2013;
of political consumerism than sociodemographic Forno & Ceccarini, 2006; Gotlieb & Wells, 2012;
variables. Political interest is the most stable pre- Stolle et al., 2005; Stolle & Micheletti, 2013;
dictor of political consumerism; political consu- Strømsnes, 2009). However, they are also active in
mers are more interested in politics than are electoral politics. As Willis and Schor (2012) note,
nonpolitical consumers (Baek, 2010; Copeland, political consumerism “‘crowds in,’ rather than
2014a, 2014b; Forno & Ceccarini, 2006; Neilson, ‘crowds out,’ political activism” (p. 179).
JOURNAL OF INFORMATION TECHNOLOGY & POLITICS 25
A third line of research examines the commu- commentary, and social influence through online
nicative features of political consumerism. Several social networks” (Gil de Zúñiga et al., 2014, p. 14).
studies show that political consumerism is asso- However, they are unable to determine what types
ciated with interpersonal discussion (Baek, 2010) of social media use matter for political consumer-
and political talk (Shah et al., 2007). Other studies ism. Our research builds on this study by differ-
show a relationship between associational involve- entiating between general social media use and
ment and political consumerism (Neilson & connective social media use. In the next section,
Paxton, 2010), which suggests that people are we discuss how certain types of social media use
more likely to engage in political consumerism if have the potential to mobilize issue publics to
they engage in connective behaviors either offline engage in political consumerism. We begin by
or online. introducing the issue public of interest: LGBT
To be sure, researchers have speculated that Americans.
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personally relevant political issues (Becker, 2014; smartphone application that would alert consu-
Becker, Dalrymple, Brossard, Scheufele, & Gunther, mers about brands and businesses’ levels of work-
2010; Converse, 1964; Kim, 2009). Like other social place equality (e.g., a green label for companies
movements, the push for LGBT civil rights has often receiving high workplace equality scores, a red
appeared decentralized and unstructured at times, label for those that have to do more work to
relying on members of the LGBT community to promote workplace equality) (Buyer’s Guide,
lead the charge by engaging in acts of participatory 2016). Finally, after the Supreme Court extended
democracy (Rimmerman, 2008). marriage equality to LGBT Americans in the spring
In effect, the passage of Proposition 8 by of 2015, Facebook also launched a photo-editing
California voters in November 2008 served as a tool that allowed people to “celebrate pride” by
galvanizing force for LGBT advocacy organiza- applying a rainbow filter to their profile picture.
tions (“Same-Sex Marriage Laws,” 2014). Groups In the hours that followed, more than one million
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such as the Human Rights Campaign (HRC) and people changed their profile picture (Matias, 2015),
Freedom to Marry narrowed their efforts to focus and in the days that followed, more than 26 million
almost exclusively on the case for marriage equal- people followed suit (Dewey, 2015), suggesting once
ity over other relevant LGBT civil rights issues again that social media have played a role in the
(Becker, 2014a). Collectively, these groups spear- rapid opinion change in favor of same-sex marriage
headed an increasingly calculated, strategic, and in the United States. It is this highly charged poli-
multipronged effort to advance the same-sex mar- tical context, in which digital media use appears to
riage debate through the courts of the U.S. judicial have played a prominent role, that serves as the
system and at the ballot box in a handful of key backdrop for our examination of how connective
states (Becker, 2014a). While these advocacy orga- social media use serves as a conduit for political
nizations pushed for institutional change and consumerism among members of the LGBT issue
greater political support for marriage equality public.
(including President Barack Obama’s own evolu-
tion on the issue), they simultaneously worked to
engage the broader public and spur citizen engage-
Drawing connections: Political consumerism
ment via digital media (Becker, 2014b). The height
among LGBT Americans
of this effort coincided with the drive to bring the
case of marriage equality, and in particular, the In examining the case of political consumerism
constitutionality of California’s Proposition 8 and among members of the LGBT U.S. adult popula-
the U.S. Defense of Marriage Act (DOMA), before tion, we suspect that many of the same key ante-
the U.S. Supreme Court in the spring of 2013. cedents driving more generalized boycotting and
On March 25, 2012, for instance, the HRC buycotting behaviors (e.g., education, political
encouraged people to change their Facebook pro- interest, and political participation) will also
file pictures to a pink-on-red equal sign to show emerge as factors shaping engagement. In terms
support for marriage equality. The following day, of social media activity, we expect that simply
approximately 2.7 million members updated their having a social media account will not influence
profile picture, an increase of 120% over any given the likelihood of engaging in political consumer-
day (Bakshy, 2013), and a subsequent study ism. Rather, we suggest that social media activities
revealed that social influence played a key role in that both break down spatial divisions and engage
motivating people to change their profile picture individuals in social practices that help reinforce a
to the equal-sign logo (State & Adamic, 2015). sense of a shared community may encourage even
LGBT advocacy organizations also encouraged those who are not that interested in political mat-
participation including the use of boycotts and ters to engage in political consumerism (Boyd,
buycotts to punish or reward companies, respec- 2014; Rainie & Wellman, 2012). Specifically, enga-
tively, for their policies on LGBT equality. In fact, ging in discrete connective acts, such as meeting a
to aid in the act of political consumerism at the new LGBT friend online or discussing LGBT
individual level, the HRC created a Buyer’s Guide issues in online forums, should help reinforce the
JOURNAL OF INFORMATION TECHNOLOGY & POLITICS 27
creation of networked publics or imagined com- LGBT household was randomly selected to parti-
munities that offer a safe, almost boundary-less cipate. A total of 1,924 panelists were invited to
space to come together as a community, connect, participate in the survey, while 1,422 completed
and simply hang out (Boyd, 2014). This sense of enough of the interview to determine eligibility for
community space may be particularly important the study. The final sample of 1,197 represents
for LGBT adults who have often been pushed to 73% of those invited who screened in, qualified,
the margins of society and who have historically and completed the interview. The cumulative
lacked physical, public spaces for congregation and response rate (CUMRR1) was 7.4% and is based
community-building (Rimmerman, 2008). on the household recruitment rate for the panel,
To be sure, networked publics are not inher- the household profile completion rate, and the
ently political in their construction; they are first a cooperation rate.
site for shared community and gathering (Boyd, The final data set was weighted in a series of
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2014). Further, online engagement among mem- steps to match population parameters (e.g., age,
bers of a networked public does not necessarily race/ethnicity, gender, etc.) from the 2013, 2012,
translate into political action. At the same time, and 2011 U.S. Census Bureau Current Population
however, we expect that given the unique political, Surveys (CPS), to account for the Hispanic com-
social, and cultural challenges facing the LGBT position of the LGBT population, and for any
community in the spring of 2013, social media potential bias among those LGBT panel members
activity that either encourages new social connec- who chose to complete the survey. The margin of
tions (e.g., meeting a new LGBT friend online) or sampling error for the weighted sample was ±
the discussion of relevant community concerns 4.1% for all LGBT respondents (N = 1,197).
(e.g., discussing LGBT issues in online forums) Margins of error for key subgroups within the
should positively influence political activity as a data set (e.g., lesbians, gay men, bisexual men,
form of social expression (Rogers et al., 2012). and bisexual women) were higher. Key variables
More specifically, engaging in these discrete social used in the analyses are detailed below.
media activities should amplify or reinforce the
likelihood that LGBT adults with higher levels of
political interest will engage in boycotting and
Dependent variable
buycotting behaviors, and at the same time mobi-
lize those with lower levels of political interest to Political consumerism
engage in political consumerism. The survey included two measures of political
consumerism. To measure buycotting, respon-
dents were asked if, in the past 12 months, they
Data and methods “bought a certain product or service because the
To test our theoretical expectations, we conducted company that provides it is supportive of LGBT
a series of analyses using data from the Pew rights” (emphasis added). To measure boycotting,
Research Center’s 2013 Survey of LGBT Adults respondents were asked if, in the past 12 months,
(N = 1,197). The data were collected between they “decided NOT to buy a certain product or
April 11–29, 2013, using KnowledgePanel, the service because the company that provides it is not
GfK Group’s nationally representative online supportive of LGBT rights” (emphasis added).
research panel. Members of the panel are recruited Following the standard practice in the literature
using probability sampling via random digit dial- (Newman & Bartels, 2011; Shah et al., 2007), we
ing (RDD) and address-based sampling (ABS) collapsed these measures into a single dependent
methodologies. KnowledgePanel members com- variable (two items, inter-item r = .57, p < .001).
plete a yearly profile survey that measures demo- Our measure of political consumerism, therefore,
graphics, attitudes, and behaviors. In all, 3,645 is a binary variable coded “1” if the respondent
panelists were classified as LGBT and were eligible engaged in at least one form of political consumer-
to participate in the survey (5.2% of the full ism and “0” if the respondent engaged in neither
KnowledgePanel), yet only one member of each form.
28 A. B. BECKER AND L. COPELAND
antecedents, such as education level, political digital media to obtain political information or
interest, and engaging in other forms of civic and engage in connective action are often the same
political engagement. This model also allowed us people who are already inclined to engage in poli-
to isolate the interaction terms between connective tical participation. In this study, we try to alleviate
social media use and political interest, which we this problem by controlling for a variety of vari-
discuss in more detail below. ables related to political participation, including
Demographic variables were entered initially, fol- education and political interest. In the third
lowed by predispositions in the second block. In block of variables, we also control for participation
line with extant work on political consumerism (Gil in activities other than boycotting and buycotting.
de Zúñiga et al., 2014), measures of political and Nevertheless, we recognize that these measures
civic engagement were included as the third block may do little to alleviate some scholars’ concerns;
of the models followed by social media activity as this is a limitation for all research that relies on
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large positive relationship between civic participa- consumerism less likely for bisexual males and
tion and political consumerism (final β = .61, females). These individuals were more interested in
p < .001). Finally, social media activity explained politics, ideologically liberal, engaged more broadly
an additional 1.8% of incremental variance in poli- in LGBT civic participation, and more likely to
tical consumerism even after controlling for demo- interact online, both to meet new LGBT friends
graphics, predispositions, and civic and political and to engage in online discussion related to
engagement. Significant predictors included meet- LGBT issues.
ing new LGBT friends online through a social net- With respect to the interaction terms, the
working site (β = .55, p < .01) and discussing LGBT results point toward significant interactions
issues on social media (β = 1.05, p < .001); simply between political interest and meeting new
having a social network account was not significant. LGBT friends online (β = −.21, p < .01) and
Taken together, the four direct effects blocks between political interest and discussing LGBT
explained 46.3% of the variance in political consu- issues online (β = −.41, p < .001). These signifi-
merism. As the direct effects models show, those cant interactions are displayed graphically in
who chose to engage in political consumerism Figures 1 and 2. As Figure 1 shows, meeting
tended to be younger, more educated individuals new LGBT friends online increased engagement
who would be most likely to benefit from marriage in political consumerism among those with lower
equality (gay men in particular, with political levels of political interest (e.g., those who selected
JOURNAL OF INFORMATION TECHNOLOGY & POLITICS 31
0.5 0.49
0.4
0.3 0.29
0.2
0.12
0.1
0
No Online Meeting Met Online
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Figure 1. Interaction between meeting online, political interest, and political consumerism. (Numbers in figure reflect coefficients.)
1
Likelihood of Engaging in Political Consumerism
0.85
0.8
0.63
0.6
0.39
0.4
0.23
0.2
0
No LGBT Issue Discussion Discuss LGBT Issues
Low Political Interest High Political Interest
Figure 2. Interaction between discussing LGBT issues online, political interest, and political consumerism. (Numbers in figure reflect
coefficients.)
a response of 1 or 2 for the political interest “most of the time”) will feel motivated to engage
question and follow what is going on in govern- in boycotting and buycotting.
ment and public affairs “hardly at all,” or “only Similarly, Figure 2 suggests that discussing LGBT
now and then”) and also increased the likelihood issues online increased the likelihood of engaging in
of engaging in boycotts or buycotts among those political consumerism among those with lower
who were already paying more attention to poli- levels of political interest, as well those who are
tical matters. This suggests that engaging in already paying greater attention to political matters.
online social interactions can act as a mobilizing Yet again, we see that engaging in social media
force, encouraging higher levels of political con- activity—in this case in online political discussion
sumerism among the less politically interested. In —mobilizes those with lower levels of political
addition, meeting new LGBT friends online interest to engage in boycotting and buycotting
amplifies the likelihood that those with higher and also reinforces the likelihood that those who
levels of political interest (e.g., those who selected are already interested in politics will engage in
a response of 3 or 4 for the political interest political consumerism. Overall, with the interaction
question and follow what is going on in govern- terms included, the final full model explained 48.5%
ment and public affairs “some of the time,” or of the variance in political consumerism.
32 A. B. BECKER AND L. COPELAND
Table 2. Predicted probabilities of the likelihood of engaging in short, for those who are low in political interest,
political consumerism by level of political interest and type of using social media for connective reasons increases
social media use.
the likelihood of engaging in political consumer-
Level of
political No social Meet Discuss Meet others + ism to promote LGBT equality by about 25 per-
interest media use others LGBT issues discuss issues centage points, and it increases the probability of
Low 53% 65% 70% 79% engaging in political consumerism among those
High 68% 77% 81% 88%
who are high in political interest by about 20
percentage points, and these differences are statis-
To tease out the relationship between political tically significant.
interest and social media further, we estimated
predicted probabilities in which we varied the
Discussion
effect of social media use for people with one
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standard deviation above, and one standard devia- Our research examined how social media use
tion below, the mean level of political interest, influences the likelihood of engaging in political
holding all else constant. The results are displayed consumerism among members of an LGBT issue
in Table 2 and show that for people who were low public with varying levels of political interest.
in political interest, the probability of engaging in Importantly, this study examined which types of
political consumerism was about 53%. However, if social media use matter for political consumerism,
people who were low in political interest used and in doing so, moved beyond baseline metrics of
social media to meet other members of the LGBT Internet or social media use, finding that connec-
community, this likelihood increased by about 12 tive social media use is a greater catalyst for poli-
percentage points to 65% (p < .05). Similarly, if tical engagement than simply having a social
people who were low in political interest used media account. In effect, our results suggest that
social media to discuss LGBT issues, the probabil- how people use social media matters, not whether
ity of participating in political consumerism they use it at all. Engaging in connective activities
increased by about 17 percentage points to about online (i.e., meeting new LGBT friends online and
70% (p < .05). Finally, if people who were low in discussing LGBT issues on a social networking
political interest used social media to both meet site) was positively related to boycotting and buy-
other members of the LGBT community and dis- cotting. Moreover, using social media in these
cuss LGBT issues, the probability of engaging in ways reinforced the likelihood that those with
political consumerism increased by a considerable higher levels of political interest engaged in poli-
26 percentage points to 79% (p < .05). tical consumerism, and mobilized those with lower
Next, we looked at the probability of participat- levels of general political interest to participate.
ing among those who were high in political inter- This pattern of findings aligns with concurrent
est but who do not use social media for connective scholarship on the relationship between digital
reasons. The results show that this group had media use and civic and political participation
roughly a 68% chance of engaging in political more broadly (Gil de Zúñiga, Jung, & Valenzuela,
consumerism. If they used social media to meet 2012; Shah, Kwak, & Holbert, 2001).
other members of the LGBT community, this More specifically, our findings speak to an
probability increased by about nine percentage ongoing debate in the political communication
points to roughly 77% (p < .05). Similarly, if they literature about the extent to which digital media
used social media to discuss LGBT issues, the use increases the likelihood of participating in
probability increased by roughly 13 percentage politics. Since the 1990s, two main theoretical
points to 81% (p < .05). Finally, if they used social approaches have guided the study of the relation-
media to both meet other members of the LGBT ship between digital media use and political parti-
community and discuss LGBT issues, the probabil- cipation: (a) the instrumental model, and (b) the
ity of participating in political consumerism to psychological model (Xenos & Moy, 2007).
promote LGBT equality increased to a hefty 88% According to the instrumental model, people
—a 20-percentage point increase (p < .05). In who use digital media should be more likely to
JOURNAL OF INFORMATION TECHNOLOGY & POLITICS 33
engage in politics because digital media increases demonstrate in support of LGBT rights, attend
the volume of information to which an individual an LGBT pride event, and donate money to poli-
is exposed, as well as the ease with which informa- ticians or political organizations that support equal
tion can be gathered and distributed. In this vein, rights, they are no more likely to vote in elections.
digital media use for political information should Collectively, these findings suggest that although
lower the threshold for participation. An alterna- LGBT political consumers are motivated to advo-
tive school of thought, the psychological model, cate for equal rights through extra-institutional or
holds that the relationship between digital media nonelectoral venues, they feel disaffected with the
use is contingent on user characteristics, such as state.
political interest. Therefore, whether people use Before concluding, it is important to point out
digital media is less meaningful than individual some limitations of the current study. First,
user characteristics and the content to which peo- although the Pew Research Center’s 2013 Survey of
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online connections could mobilize people to engage Hollingsworth v. Perry case centered on Proposition 8,
in politics in the offline world as a way to socially a measure supported by California voters in 2008 that
defined marriage as the union between one man and
express their political beliefs and priorities (Rogers
one woman.
et al., 2012). Although we cannot offer a causal or 5. This ideological divide may have less to do with a real
directional test of this assumption, our findings gap between liberals and conservatives and more to do
suggest that mediated interactions with like-minded with the tendency for researchers to focus on left-leaning
individuals encourage political participation among causes, as well as how survey measures of political con-
those who are both high and low in political interest. sumerism are worded (Stolle & Micheletti, 2013, chap. 8).
6. Although many other studies that have utilized pre-
This suggests that LGBT adults who use social
dicted probabilities have set the value of all variables to
media to meet other people and discuss issues their means (Hanmer & Kalkan, 2013), this approach
online have become part of what Rainie and allows us to estimate the likelihood that a typical indi-
Wellman (2012) call “the networked operating sys- vidual will engage in boycotts or buycotts. If we were to
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tem [which] gives people new ways to solve pro- set binary variables to their mean, for example, we
blems and meet social needs” (p. 9). The networked would be examining the probability that someone
who is 19% lesbian would engage in political consu-
operating system also creates bridging social capital,
merism. This makes little sense given that people either
or the inputs people need “to change the world or at do or do not identify as a lesbian. In addition, it is
least their neighborhood” (Rainie & Wellman, 2012, more useful to set ordered variables to their median
p. 19). As Putnam (2000) argues, social capital helps values because the median values represent the most
build trust and facilitate interactions with other typical scores in the population under study.
citizens, provides information, helps people resolve
collective problems more easily, and supports civic
and political engagement. It is this social capital that Notes on contributors
lowers the costs of engaging in political action, Amy B. Becker is an assistant professor in the Department of
particularly self-directed acts such as political con- Communication at Loyola University Maryland in Baltimore,
sumerism. In sum, our research shows that engaging MD. Her research examines public opinion toward contro-
in connective behaviors online can serve as a con- versial issues, the implications of new media technologies,
duit for offline political action among members of a and the political effects of exposure and attention to political
entertainment including late-night comedy.
dedicated issue public. We encourage future
research to further explore the relationship between Lauren Copeland is the associate director for the Community
political interest, social media use, and political Research Institute and an assistant professor of Political
consumerism. Science at Baldwin Wallace University in Ohio. Her research
interests lie at the intersection of political behavior and com-
munication, with an emphasis on digital media use and
Notes political participation.
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