Professional Documents
Culture Documents
Theory X
In Theory X, Douglas McGregor summarizes the traditional view
of management in a number of characteristic assumptions in
which autocratic leadership style, close supervision and the
hierarchical principle are the key elements. Theory X is somehow
related to concept of scientific management, which advocates that
people dislike the work and they have to be strictly controlled.
Assumptions of Theory X:
Human Nature
Man is lazy; he does not want to work.
People dislike responsibilities, they do not have ambition.
People consider self-interest as the priority, not the
organizational interests.
People oppose change.
People have no interest in solving organizational problems.
Managerial Action
People need to be motivated.
People need to be controlled and threatened.
Sometimes, punishment has to be used to get work done.
Theory Y
The Theory Y assumes that people are inherently happy to work, they want
to exert themselves and they are motivated to pursue objectives. There is
no need for the system that involves rewards and punishments. People are
prepared to take responsibility for everything they do. People want to use
their creativity and they like to take a creative problem-solving approach.