Cloud Computing

Dec 2020

1. Fish Lovers Club is a company that specializes in the sale of fish tanks, fish food and
different kinds of fishes. It is planning to migrate its data center to private cloud. It has
invited you as an IT expert to advise them on this move. Which factors will you recommend
them to consider for having the smooth migration? (10 Marks)

Introduction

Cloud computing can be defined as the use of remote servers on the internet to store, manage and
process data rather than local servers. In straightforward language, it is hard to maintain all the expenses
like maintenance, resources etc. related to cloud computing if you like to purchase. It means there are
servers who have already servers, who bear and maintain all the things and provides servers to you and
you can access the data over the internet. Cloud computing is not regularly Its Half solved only
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2. Chandrachood Travels has a fleet of 37 buses and 173 cars. It is an aggressive user of
information technology. It is now looking at adopting cloud computing. What kind of
technical challenges they would see in their adoption of cloud? (10 Marks)

Introduction
The enterprises have to choose from the different types of clouds computing-public, private and hybrid.
Often it finds challenging for an enterprise to decide the right computing platform and cloud service
models according to their precise business requirements and goals. Some of the most popular cloud
computing services in the market are- aws, Azure, Google cloud platform etc. there are different types of

3. “No, we don't want to move to cloud. It will be a blunder for us if we decide to move to
cloud". Nitin Salunkhe was very adamant when his team members proposed that they should
move their server infrastructure to cloud. Nitin has been Head of IT for last several years at
Shakun Enterprises so it would have been impossible that management would decide
anything in IT matter without his consent.

"What do you think Nitin Sir is so much against cloud when the entire world is moving to
cloud?" Sanjay asked Mitali as they went for a cup of tea in the company canteen. "I see two
possibilities. Nitin Sir is genuinely worried about challenges posed by cloud. Or he is worried
about his job!"

a. If Nitin is worried about the challenges posed by cloud then how Sanjay can alleviate his
fears? (5 Marks)

Introduction:
In recent time the entire world is moving to the cloud technology but Nitin Salunkhe, Head of IT
for last several years at Shakun Enterprises is entirely against to cloud. When one of his team
member that we should move our server infrastructure to cloud, he completely oppose it. His
colleagues Sanjay and

E-Business
Dec 2020

Read the below carefully and then answer all questions.

Electronic business is the online operation of activities to sell a product or a service. It can be a business
of any form, which includes the interaction of the buyer and the seller electronically without any
physical contact. Electronic communications technologies and applications are used in the e-business
model to create value for the end customers. Across online education platforms, basically content is
streamed over Internet to users who pay in return for the services provided. Byju, India’s leading online
education platform, uses a mix of video lessons and interactive tools to personalize learning for
students.

The sudden lockdown due to the Covid-19 pandemic has thrust schools and teachers of both
public and private institutions into an emergency remote teaching mode. It becomes
increasingly clear that the pandemic situation is likely to force the coming academic year to
continue online. The Coronavirus has delayed the academic calendar by months and replaced
school spaces by the virtual classrooms. Although the use of learning apps is not new to many
families, the lockdown has triggered the use of online education platforms.

At present, 70% parents confirmed their child’s reliance on online classes conducted by
schools or colleges in order to educate themselves during the lockdown. Among these, some
are dependent solely on these classes, while others are taking them along with home
schooling. The rest of the children are being home schooled without any online classes or not
engaging in any form of learning due to lack of resources.

Among the digital platforms used before or during Covid-19 for the purpose of education,
Byju’s stands as a prominent name, with most parents claiming to be using this app for their
child’s education. Unacademy, Vedantu, Udemy are some of the other apps being currently
used to support learning

Byju appointed you as a consultant to plan strategies for transformation from traditional to
the new normal e-learning model.
1. What are the major driving forces behind the transformation of traditional teaching
methods to customized online education? Explore how this change will have an impact on
overall student satisfaction on learning experience? (10 Marks)

Introduction

In recent times, digital learning is emerging as a powerful disruptive educational technology. The
digital learning system has the massive capability of fundamentally changing the way of delivering
higher education.
 Digital learning concept: The concepts and practices of digital learning are posing as the
delivery mode of choice for myriad educational programs. Earlier, this online education
gained popularity for higher education of different types, including professional education.
However, the latest development has to gain momentum among the kids, whose learning’s
start from 4 years, thanks to world-wide lockdowns due to the COVID-19 pandemic.
 Last decade: Online Its
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2. Select any two online learning platforms (out of Unacademy, Vedantu, Udemy) and carry
out cost-benefit analysis. Identify issues faced by them for delivering content online. Suggest
a roadmap for Byju to overcome such issues if it happens. (10 Marks)

Introduction

In the academic world, M-learning and E-learning are the buzz words these days. With our
movements towards the more technology-oriented world, we find all sectors are being rerouted and
transformed so that humanity would not have imagined before.

The present scenario: If we go back to 25 years, any student desirous of learning a topic had to
borrow or buy or get the related book issued from his/her institute's library. Furthermore, if the
book could not elucidate the concept, the student had to further consult his tutor(s) to comprehend
the

3. a. Suggest technology infrastructure required for online education platforms.

Infrastructure should be scalable to support huge number of students due to ever increasing
customer base and expansion into new markets. While designing framework for tech
infrastructure, also assess the security threats and ways to mitigate those risks. (5 Marks)

Introduction

An online course in artificial intelligence was offered free by a Stanford University professor. The
professor had no idea that the gesture would attract one lakh and sixty thousand students from
across 190 countries while also generating a massive publicity wave.

Technology reshaping education: In these days, technology is hugely reshaping education across
any part of the world

Emerging Technologies: IoT, Augmented Reality, Virtual Reality

Dec 2020

1. Virtual reality refers to interactive images or videos which enable the viewer to explore the
entire 360 degrees of a scene. Unlike a regular image of video, which is shot from a fixed view
point, VR production captures every part of a location. In the travel industry, virtual reality
can be used to capture tourism destinations in a unique and immersive way.
This is achieved using specialist cameras, rigs, and software. The finished content can then be
viewed on either a VR headset or a regular computer or mobile device. Many people assume
that VR content can only be viewed on a specialist VR headset but this is not the case. You
have been appointed as a consultant to a travel company Kesariya, who plans to implement
VR technology. What are the different ways in which Kesariya can use VR? What benefits
will the company have in using such technology? (10 Marks)

SOLUTION:

Introduction:

Virtual Reality is a technique where a three-dimensional environment is artificially simulated. The

simulation is a computer-generated program which helps the user to interact with the environment
artificially.

To enable Virtual Reality below are the electronic devices required,

1. Headset – A thick Its

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2. Schneider Electric announced the launch of ‘Easy Homes', bringing Internet of Things
(IoT) to power homes. Easy Homes empowers customers to manage power in their homes
through a single app, the company said in a statement. With four interfaces, it can be
operated through Alexa or Google Home, smart phone, remote and switches to control power
usage in the house, it said. It converts homes into a smart home, turning every switch and
appliance into a connected device, the company said. Easy Homes can be installed without
changing the existing electrical setup, upgrading homes in just about four hours, the
statement said. Mention the names of companies and their products that offer smart home
solutions. What are the security threats when using smart homes?

Source:https://economictimes.indiatimes.com/tech/internet/schneider-electric-launches-easy-
homes-bringing-iot-to-power-homes/articleshow/72841213.cms (10 Marks)

SOLUTION:

Introduction:

Comfortable homes are where all the switches and appliances are connected to a single device through an
available app. It makes the homes into a smart home, where the power is connected to a single device.
Most of the new development are accommodating these Easy homes. However, where there are already
existing homes, they need to be upgraded.

Concept:
Many companies are offering their products to consumers for Smart Home Solutions. Let us comprehend
the same
3. Augmented reality can be defined as that technology that allows adding virtual elements to a real
image that is visualized through an electronic device. For this, markers or codes are usually used so that,
when focused on an adapted device, it projects a virtual image onto a real image, thus creating a
transformed reality. Augmented reality in education is part of what are called emerging pedagogies.

These teaching techniques are defined as those pedagogical ideas that arise around
Information Technologies and that propose new educational approaches based on
collaboration, interaction, creativity and innovation. The objective of augmented reality in
education is to build environments with a high degree of participation and interactivity, in
which the student is able to build, design, modify, experiment and become much more
actively involved in the learning process. Augmented reality is a relatively young technology.
It has been used in the educational field for years, but there is no doubt that its
implementation is still scarce. There is still a long way to go to take advantage of this
technology in the classroom, but there are already numerous ways to integrate augmented
reality in education. (Source: https://analyticsindiamag.com/augmented-reality-and-the-
future-of-education/)

a. How can AR be used in providing management education? Explain the benefits of

using AR in management education? (5 Marks)

SOLUTION:

Introduction:

Augmented Reality (AR) reduces the gap between real and virtual. AR is a technology that allows the
computer-generated virtual imagery information to be overlaid into a live direct or indirect real-world
environment in real-time. (Azuma, 1997).

Concept:
Let us comprehend the uses of AR in providing management studies:
A roadmap for AR development in education is as under:
1. Define the target
Fundamentals of Big Data & Business Analytics
Dec 2020

1. Digital music is gaining firmer ground in India. 56 percent of digital music revenue in Asia
comes from music streaming. Players like Gaana, Hungama, Saavn, Wynk etc. offer users to
stream music online and save songs offline with a premium subscription. They have grabbed
a significant share of the audience who has given up the traditional methods of downloading
music to streaming it online. Advertisers and telecom providers have also joined the
bandwagon. The primary reasons for this growing popularity can be attributed to the rise in
the number of digital natives, improved internet connectivity, more localized curated song
lists, personalization of content, competitive pricing, huge library, availability across
different platforms, simple user interface and sharing digital music with others across social
platforms. How can the music industry use analytics to predict future hits, describe current
trends and recommend best offerings for customers? (10 Marks)

SOLUTION:
Introduction:

Data Analytics is the process under which business organizations can make better and informed
decisions. Data analytics is used with the help of specialized software. It helps the business to
increase business revenue, improve operating efficiency, and customer services. It gives user
insights and acquisition details, which allows the company to run any campaign or enhance its
business strategy. Data analytics allow businesses to make decisions for their better growth and
ensures that all the

2. Vivojio, a mobile handset maker, has had a meteoric rise as the „flagship smartphone‟
killer in the past few years, challenging the dominance of other brands. Assume you have
been hired as a data analytics consultant by one of its competitors. Identify social media
analytics tools that can be deployed to understand consumer behavior and trends. Identify
mobile analytics approaches and tools that can be deployed to understand and leverage
mobile usage behavior. (10 Marks)

SOLUTION:

Introduction:

Mobile Analytics Tools assists the company in analyzing both the mobile and web versions of a
website. It thus serves the dual purpose and is much more popular these days. It correlates data
across different browsers like Chrome, Mozilla Firefox, Safari, etc. and Operating Systems like
Android, IOS, Windows, Linux, etc. It gives insights into user behaviours and navigation on
different platforms like desktop, Smartphone, and tablet. It directly helps the company to improve
its user experience across all platforms with fewer efforts.
Mobile Analytics tools

3. Retailers use analytics in a variety of ways. Specialty retailers use video analytics to study
customer paths and behavior, helping them to design more effective store layouts. Big Box
retailers invest in Wi-Fi networking and new mobile way-finding apps to help customers
navigate through large stores or malls, getting them to desired products faster. Resorts and
hotels are investing in mobile analytics to gather shopper information from their retail
spaces. Mall operators are using the network to track social media and shopping patterns,
and delivering this value-add information to tenants. Grocery and fast-moving goods
retailers are utilizing video analytics for traffic and conversion analysis, and then using the
same information to integrate workforce management and re-align staffing based on traffic
trends. Specialty retailers are using social sentiment analytics to improve “voice of the
customer” feedback to assess overall brand status and the launch of new products, services,
or offers. Retailers can use analytics tools to measure traffic, wait times, and queue lengths,
proactively anticipating resource demands across the store. For example, front-end staffing
demand in grocery can be anticipated using a combination of real-time traffic counting, trip
time data, and data on staff on hand. Resources are thus dynamically allocated based on real-
time information, improving productivity of labor hours and improving customer
satisfaction. Through presence and location-based mobility analytics, retailers pinpoint the
location of opt-in shoppers when they are close to a store location. With personalized
reminders or discount offers sent directly to their smartphones, consumers are more
motivated to visit the store if they are nearby. Combining social and mobile analytics with
loyalty information, retailers can create personalized, more relevant engagements with
shoppers. For example, say that a customer enters the shoe department. Their store history
shows that 60% of past purchases included a coupon. The retailer can improve the chance of
another sale by sending, in real time, a special offer or communicating through Twitter about
a current promotion. Such communications change the customer/store relationship from
transaction-based to more value-based, creating more sustainable brand loyalty.

(Source: Beyond Big Data: How Next-Generation Shopper Analytics and the Internet of
Everything Transform the Retail Business.

https://www.insight.com/content/dam/insight-web/en_US/article-
images/whitepapers/partner-whitepapers/beyond-big-data-how-next-generation-shopper-
analytics-and-the-internet-of-everything-transform-the-retail-business.pdf)

a. Give an example of how an Indian retailer has used analytics to improve customer
experience within the store. (5 Marks)

SOLUTION:

Introduction:

The retail industry is taking a turnaround in India. Today, retailers are performing the task of
collecting data from various platforms. With this data's help, they devise a strategy to attract
customers who are now more interested in buying their needs and wants from the malls. This
analysis has helped retailers to give some tough competition to the malls or departmental stores.

Concept:

Analytics is the new way available with retailers and other business people. Due to the data
analysis, every decision taken is an informed decision. Big data analysis helps retailers take prompt
actions to make strategic
IT Infrastructure Management
Dec 2020

1. For example, explain the IT system management model that deals with malfunctions in the
communication network. (10 Marks)

Introduction

The management of information technology in a business data centre is known as the IT

management system. An efficient system management strategy promotes the transfer of IT as a
service and provides the company's workers with a response to various changing businesses ' needs
quickly. In a composed working environment, this consists of watching the data centre's designs
 and everyday work. There are many subsystems in IT management. All the operations of the IT
management Its Half solved only
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2. Service level management is considered a process of service design created for delivering
the levels of availability, capacity, etc. required by the customer. Elucidate the statement by
describing its purpose, objectives and scope. (10 Marks)

Introduction

Service level management is an essential factor in the area of delivery of services. It has a vital role
to play in any company's framework. Service level management provides a structure where all the
benefits are explained. SLM is developed to fulfil the requirements of an agreement. Allowing

3. You are the CIO at Envision Pvt. Ltd. You have to address your team at the Town Hall, as
suggested by your CEO. Considering the recent work from home and the virtual connectivity
requirements of your clients, you must plan to address your team.

A. What typical jobs does IT system management include? (5 Marks)

Introduction

IT management is a process of implementation, maintenance, selection, and usage of all the forms
of information technology in all business departments. Information management is both a
company's imperative and a business function. Technology is hazardous for many people to
operate a business. Technology needs to be utilized correctly; otherwise, a business can leads to a

IT Project Management
Dec 2020

1. You have been asked to develop a business case for the implementation of data visualization
software. What process will you follow for the same? (10 Marks)

Introduction:

Data visualization tools: data visualization tools are the tool that provides an easy way to visualize a large
data set. When we deal with data that includes thousands or millions of data points, then visualization
tools provide the automatic processing of the data, making the job of a designer easy. Some data
visualization tools are Xplenty, Its
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2. What is meant by critical path? What will be the critical path for the following AON diagram?
How much is the minimum time required for completing this project? Please provide detailed
justification for your answer.
(10 Marks)

Introduction:

A critical path is a path that has the sequence of the dependent task that forms the longest duration. The
critical path allows us to determine the most efficient possible timeline to complete our project. The
critical path method is used to identify a project's important task and ensure that a project doesn't go
behind its schedule. In other words, we can say that CPM( critical path method) is a resource utilization
algorithm to schedule the

3. "We must come up with a set of parameters that will help us manage our portfolio of projects.
Otherwise, it is becoming very difficult to know the issues unless they become too big to resolve." Ms
Sharanya Kamat started her first meeting with her team at DAS Infotech Pvt Ltd. Sharanya had
joined DAS Infotech as Project Portfolio Manager, after working with a leading mid-size IT services
company. She had the experience of managing project portfolio with the help of metrics and wanted
to build that culture at DAS Infotech.

"But what could be these parameters?" Shantanu seemed to be clueless. "OK, let me explain. We should
have parameters related to quality, time, scope, and cost." Sharanya smiled and started talking to her
colleagues about what could be those parameters at DAS Infotech.

a. What kind of parameters related to quality Sharanya would recommend for DAS Infotech? (5
Marks)

Introduction:
A portfolio is a collection of financial investments like bonds, stocks, cash, commodities, etc. It may contain
various assets, including art, real estate, and private investments. Ms. Sharanya Kamat, a Portfolio Manager
at DAS Infotech, recently