Cebu Institute of Technology

University
N. Bacalso Avenue, Cebu City

CASE STUDY REPORT:

KANSEI ENGINEERING
A Course Requirement for the Subject SSP031: Creative and
Thinking Tools

Submitted by:
Tano, John Arnel L.
BSARCH-3

Submitted to:
Engr. Cheradee Cabanlit

November 1, 2020
 Case Study Review: Kansei Engineering

The e-journal that I chose to make a review with is a study from Indonesia with

the title: Ergonomic Work System Design Using Kansei Engineering Approach,

authored by Hari Purnomo, Vitri Lestari, and Alex Kisanjani. In their study, they have

seen the problem about work fatigue and how the employees were complaining about

pain and aches in their upper muscles and waists. They address this problem by

designing a new work system design using Kansei Engineering. By addressing the

problem, they come up with a solution that is expected to increase productivity with their

workers. Using Kansei Engineering, they addressed the psychological and physical

effects of the ineffective system and ergonomics to the workers of PT ASA Yogyakarta.

In the end, they came up with a solution of having new work system designs including

“sewing chairs and tables which are adjusted to the size of the workers anthropometry

with approved backrests on chairs, lighting lamps replaced with LED lights, plug lamps

on sewing machines, and plug bulkheads as sound dampers”.

Work fatigue affects production. According to International Labor Organization,

which is sited in the article, there are approximately 2 million workers experience fatigue

in work. In PT ASA Yogyakarta, the equipment and furniture being used by the workers

are not aligned to human ergonomics which resulted to poor production. Ergonomics is

often neglected by the designers which resulted to work fatigue.

Research came up for the improvement and solution for the problem. With kansei

Engineering system, PT ASA Yogyakarta translated emotional needs of consumers into

a product which suites’ consumers desire and needs. They followed several steps in

order to aid them in their studies.

 In preliminary data collection, they facilitated interview which focus on

employees who has highest complained from body parts. After that they collected

kansei words from the answers in the interview then they evaluate the validity and

reliability of the collected kansei words. Using SSPS software, words were simplified to

make mapping of the product easier. It resulted to the characteristics and specifications

of the product. With all the characteristics and specifications, product is translated and

visualized into 3D then it should pass the Stuart-Maxwell Test of marginal homogeneity.

This test will check if the design is appropriate to user’s desire.

Data after analysis shows that 15.18% of the subjects experienced neck pain,

9.82% for left pain and 8.93 % each for right shoulder pain and waist pain. After they

evaluated the randomly distributed questionnaire, the result shows that 10 valid and

reliable kansei words for sewing chair and 9 valid and reliable for sewing table. These

are the answers of the respondents involving the sewing: it is not innovative, not soft,

not durable and it is slippery. While for the sewng table: its is not durable, not durable

and the design is no simple. With the given problem and solutions this data and design

was presented.

The design of the sewing chair and table is al based on the user’s

anthropometrics. It is usually the average measurement of the users based on the

standard sizes allocated for the specific parts of the equipment.

 Not all well-designed

table, chair or any furniture or

fixture is suited for all users

because each person is on

different sizes and even

activities which gives and

impact on the adjustment of

his specific measurements.

For future research, it is a big

impact to the user’s

satisfaction to include his or

her activities that may affect

the design of the product. This also may be useful in adding up the validity and reliability

of kansei engineering in terms of specific designs that will give satisfaction to the user

with out giving them discomfort or even worse, accident.

Reference article: https://doaj.org/article/2d3fab8828bc46e0bc40d7b24b381c87