Agenda Duration

Discuss lego overview 10

Time for team to choose 5

Discuss instructions per

5
role

Instruction: Operators
and Transporter 5

Instruction: QC 5

Operations manager: 5

Tabulator 10

Observer 5
Introduce the customer 5
requirement

Round 1 20

Debrief 15

Round 2 instructions 15

Teams prepare for final

15
round

Round 2 --- customer

requirements 5

Round 2 final round 5

Debrief 10
Details

Let's simulate a process through a lego exercise where a number of process

performers have inter depedencies.

The roles in this sumulation are the following:

Operations manager
Transport Manager
Operator 1
Operator 2
Operator 3
Operator 4
Operator 5
QC
Tabulator/Timer
Transport manager 2
Observer --- process observers from yesterday

I will explain the roles of each team member after selecting the individuals to play
these roles. I need each team to decide who will be doing what. I will give you 5
minutes.

I will give instructions per role, I will mention the role and if it's your role, please
come forward so I can explain your task
All the operators --- don't show your PPM to anyone, you will complete your task,
once done, call the attention of Transporter to hand off the output to the next
processor

Don’t show this to anyone.

If one unit is defective, please return the batch. Send the batch to the transporter
and restart the process.

You will tell the team to STOP once all outputs have been submitted to the
customer. The customer's table is in the middle

Go over the scoresheet

Find all the ugly, effciency and effectiveness opportunities of the process
Round 1:

Quality --- no defects, 100% accurate and complete

Deliver --- submit all units in 2 minutes, in batches of 6
Cost --- 6 units only, I'm willing to pay

What went wrong? What are the opportunities?

Apply affinity, map it to TIWMWOODS.

Introduce SECAR

Introduce PDCA

Team will brainstorm to fix the process

Round 2

Quality --- no defects, 100% accurate and complete

Deliver --- submit all units in 2 minutes, every 10 seconds
Cost --- 6 units only, I'm willing to pay

Key take-aways per team

140