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2 September 2018
ABSTRACT
The purpose of this study was to determine the effect of brand equity in SIMETRI Coffee Roasters Puri
Kembangan on consumer purchasing decisions. This research uses a quantitative approach. Primary data
were obtained through a survey using a questionnaire that used closed questions in the Likert scale answer
choices and from interviews with SIMETRI management. The sample in this study were 100 SIMETRI
consumers
Coffee Roasters, which is calculated based on the Slovin formula, and spread based on the method
convenience sampling in May 2018. Brand equity acts as an independent variable and purchasing decisions as
the dependent variable. Descriptive statistics are used to determine how brand equity and consumer
purchasing decisions are SIMETRI. Brand equity consists of four dimensions, namely brand awareness, brand
association, perceived quality and brand loyalty. Meanwhile, correlation and regression analysis are used to
measure the relationship and influence of brand equity with purchasing decisions. The results showed that
brand equity and purchase decisions have a strong and positive relationship, as well as a significant effect.
ABSTRACT
The objective of this research is to determine the influence of brand equity towards consumer purchasing
decision in SIMETRI Coffee Roasters Puri Kembangan. This research is using the quantitative method.
Primary data was colleted through interviewe and survey using questionaires with close-ended questions and
Likert scale. The sample of this research is 100 SIMETRI consumers; calculated with Slovin formulas and
collected with convenience sampling method. Statictic descriptive was used to determine the SIMTERI brand
equity and consumer purchase decision. Brand equity consist of brand awareness, brand association,
perceived quality, and brand loyalty. While, correlation and regression analysis were used to define the
correlation and influence of brand equity towards purse decision.
market, and its profitability (Kotler & Keller, 2018). and product design, product support services, brands,
Brand equity according to Aaker (1997) can be packaging, and labels (Kotler & Armstrong, 2011). (2)
grouped into four dimensions, namely brand Benefits, namely the personal values of consumers
awareness, brand association, perceived quality, and attached to the attributes of the product or service and
brand loyalty. categorized into three types, namely functional,
experiential,
and symbolic ( Keller, 2013). (3) Attitude,
H 1: Brand equity which includes awareness namely evaluation of preference for the use of
brand, brand association, perception products related to self-motivation (Aaker, 1997).
quality, and brand loyalty simultaneously
take effect significant
against purchasing decisions at SIMETRI H 3: Brand association has a significant effect
Coffee Roasters Castle to decision purchase in
Development SYMMETRY Coffee Roasters Castle
Development
(1) Brand Awareness ( Brand Awareness)
Brand awareness is the first stage to create brand (3) Perception of Quality ( Perceived Quality)
equity (Buil, Martinez & Chernatony, Perception of quality is the customer's perception of
2013). Awareness brand the quality or superiority of a product or service in
related to the ability of consumers to recognize or terms of its function relative to other products
recall that a brand is part of a particular product (Simamora, 2003). According to Pappu et al. (2005),
category Aaker (1997). According to Keller (2013) the perception of quality from consumers is related to
brand awareness consists of two dimensions; (1) Brand the quality of the product or service offered. The
recognition quality offered by the company is usually in good
condition and consistent.
is ability consumer to
recognize a brand that has been shown as a sign, (2)
Brand recall
is ability consumer to H 4: Perceptions of quality have a significant effect
triggers a brand in memory when notified of a against purchasing decisions at
product category, a satisfactory need, a purchase or SYMMETRY Coffee Roasters Castle
use situation as a cue. Development
to spend more to acquire a brand and there is an consumers always consider the price according to
intention to do so word of mouth who tend to talk the quality and benefits of the product. If a product
about the good things about the brand. has a good brand image, good quality and great
benefits, consumers will not hesitate to pay high
costs to get the product.
according to the time it is needed. (c) Reasons for statements about brand equity and 16 statements
purchase, where each product always has reasons to about purchase decisions. Interviews were
meet consumer needs when needed. conducted twice with Mr. Andrey Raharja as CEO
and Co-owner of SIMETRI Coffee Roasters on April
(7) Payment Method 8, 2018 and May 16, 2018 with the aim
Consumers must make decisions about the method
or method of payment for products purchased, to knowing history
whether in cash or installments. This decision will SIMETRI Coffee Roasters Puri Kembangan
influence decisions about the sale and the number of development, brand equity according to
purchases. Companies must know the buyers' management, and the problems that occurred. There
desires for payment methods (Dharmmesta and are 17 open questions asked.
Handoko, 2010)
Population, Sample and Pilot Study
The population in this study is
RESEARCH METHODS SIMETRI Coffee Roasters Puri customers
This research uses a quantitative approach, namely Kembangan, namely those who have consumed
to examine a specific sample, SIMETRI Coffee Roasters Puri Kembangan products
with collection data from January 2017 to January 2018, with a total of
using research instruments, and data analysis is 23,226 people. The number of samples was obtained
statistical, with the aim of testing the hypothesis through the calculation of the Slovin formula so that
(Sugiyono, 2016). This research is, cross-sectional whichthe results obtained were 99.57 which were then
is done at one particular moment (Rangkuti, 2016). rounded up to 100 respondents. The sampling
Figure 1 shows the design of this study which uses technique, namely nonpropability
two variables, namely brand equity as the
independent variable and purchasing decisions as sampling and convenience sampling, where is the researcher
the dependent variable. not give opportunity or
equal opportunity for each element or member of the
population to be selected as a sample (Sugiyono,
2016).
To find out whether each questionnaire indicator is
valid and reliable it is necessary to do it pilot study ( Vogel
& Draper-Rodi,
2017). Pilot study done to 30
respondents on 24-26 May 2018. The results of data
Picture 1 processing show that 46 items are statements
Research design the questionnaire has r count which is bigger than
Source: Author (2018) r table ( 0.312), so it can be stated that all the items in
the questionnaire statement
Data collection technique is valid. While the coefficient value
Primary data obtained through the results of the questionnaire reliability (r 11)> 0.6 for all statement items as well so
and Interview. Questionnaire that they can be stated
distributed directly to respondents on reliable (Siregar, 2015)
24-31 May 2018. Questionnaire Data analysis technique
using a scale likert ( 5 for strongly agree, 4 for Descriptive statistics are used to answer the first and
agreeing, 3 for moderately agreeing, 2 for second research questions by looking at values the
disagreeing, and 1 for strongly disagreeing) and are mean and standard deviation
divided into 3 parts. The first part is the respondent's (Sugiyono, 2016). Correlation analysis is used to
profile which consists of seven questions; gender, determine the strength and direction of the relationship
age, occupation, domicile, source of knowledge, between two variables (Gunawan,
source of information, frequency of visits in the past 2016) namely between brand equity and decisions
year. The second part is 30 purchase. Analysis regression
used to measure the influence between the independent
variables and the dependent variable (Siregar,
2015), namely between brand equity and purchase shows the SCR logo as well as the area indoor
decisions. The F test and t test were carried out as a in SCR Puri Kembangan.
way of testing the hypothesis (Ghozali, 2016). As a Respondent Profile
statistical tool, researchers used SPSS version 25. Based on Table 1, the majority of the respondents'
profiles in this study were male (58%), 23-30 years
old (52%), worked as employees (44%), and
DISCUSSION domiciled in Jakarta (84%). The factor that causes
SYMMETRY Coffee Roasters Castle the majority of consumers is male because of type
Development
SYMMETRY Coffee Roasters ( SCR) Puri the product that SCR sells is coffee with
Kembangan was established in January 2015 under manual brew which usually men prefer. In addition,
PT. Deux Essential. The name "SIMETRI" was this is supported by the availability of a smoking area
sparked because the main share holder of PT. Deux that is quite wide and comfortable for consumers,
Essential, namely Mr. Billy Kurniawan and Mrs. Yeni thus increasing the interest of male consumers to
F. Liu wanted to harmonize between coffee shop, come and hang out at SCR.
coffee roastery, and menus brunch provided. In 2018,
SIMETRI Coffee Roasters
Figure 2
Research Object Profile
Source: SCR Puri (2018)
Source: Results of Data Processing (2018)
Figure 6
Visit Frequency
Source: Results of Data Processing (2018)
Figure 4
Descriptive Analysis of Brand Equity
Source Knowing SCR
Table 2 shows the descriptive statistics of brand equity,
Source: Results of Data Processing (2018)
where the standard deviation value is around the lowest
value of 0.595, which means that the data points tend to be
Figure 5 explains that the majority of consumers get more
very close to the mean and the highest value is 1.012, which
information about SCR from social media (72%) and FB
means that the data is spread over a number of values.
Platform ( 24%). This is in line with the development of
Brand equity has value the mean amounting to
technological advances and the availability of internet access.
This data is also a guide for SCR management to ensure all
3,801
information listed on social media and all FB platform is the that the meaning consumer neutral
tend
latest information and also ensures that it always responds to to agree with the SIMETRI Coffee Roasters Puri
visitor requests Dimensions Kembangan brand equity.
Table 2
Descriptive Equity Statistics Me rec
Std.
Question Mean
Dev
consumer ever To do purchase (3,831) There is a label on each type 0867 3.66
SCR products at least 6 times in the past year (34%). coffee beans
Good quality product 0.493 4.17 tend to agree that the impression arises because of the
Perception of quality, consistent product quality
0.662 3.92 selection of the SCR brand itself. Neutral consumers
(4,130) Trustworthy products 0.581 4.16 tend to agree that impressions arise because of
Get satisfying results 0.649 4.27 packaging or packaging of the product. Neutral
when the product is according to taste
consumers agree that the impression appears due to the
Committed to buying 0.875 3.61 reason for the label on each type of coffee bean offered.
product returns consistently. Continue to
Consumers agree tend to strongly agree that the
purchase the product despite other 1,006 3.33
influences
impression arises because of the price information on the
Keep buying products despite 1,026 other 3.24 menu of each product offered. Consumers agree tend to
marketing efforts
strongly agree that the impression arises because of
Loyalty Intend to make a product re-brand
0.666 3.98
employees who work at SCR. Consumers are neutral
purchase
(3,626)
Willing to pay more for 1,012 3.19 towards agreeing that the impression arises because of
get the product reviews ( review) from other people. Neutral consumers
Interested in 0.659 4.10
agree that the impression arises because of the basic
recommend brand
to others benefits of the product, namely thirst or hunger. Neutral
Tend to talk about things 0.728 3.93 consumers tend to agree that impressions come from
good about the brand
getting
Mean Brand Equity (3,801)
agree to keep buying SCR products if there are other That advantage 0.763 3.73
obtained according to
marketing efforts such as discount promotions at needs
other coffee shops. Neutral consumers tend to agree Way Choice of methods 1,072 3.68
Table 3
The third dimension of purchasing decisions is that the
Descriptive Statistics of Pe Decisions buy an
brand acquires the mean 3.667, which means that neutral
Std.
Dimensions Question Mean consumers tend to agree that the brand is related to
Dev
purchasing decisions in SCR. This shows that consumers
Product Type Product advantages 0.737 3.89
(3,785) are neutral towards agreeing to buy because they are
Product benefits 0.803 3.68
interested
Product Shape Product Size 0.881 3.54
(3,850) on imagery brand. Thing this
Product quality 0.703 4.03
show that consumer neutral
Brand Interested in imagery 0.960 3.37
(3,667) an inherent brand tend to agree to buy because they are used to
on the product consuming. Neutral consumers tend to agree to buy
Got used to it 0.967 3.71
because the price offered by SCR is in accordance
using the brand
Price according to 0.787 3.92 with the quality and benefits of the product offered
quality and benefits
product
profitable consumer.
Seller Good service 0.644 4.36
(4,337) This third part of the indicator has value
Its comfort 0.709 4.32
given the mean higher than the first or second part of the
The location is easy to reach 0.682 4.33 indicator. This means that more consumers decide to
The number of products required is 0.745 4.03 buy because the price is in accordance with the
(3,723) available
quality and benefits received by consumers, not
Number of products that are 0827 3.77
can be determined accordingly because of the brand image or because they are used
needs to consuming it.
Requires a number of 0.991 3.37
products for supplies
in the future The fourth dimension of the purchase decision is the seller
Time Truly 0.920 3.11 obtains the mean 4.337 which means
Purchase need a product
consumers agree towards strongly agreeing that the seller other instant such as Flazz BCA, Mandiri e-Money,
related with decision Brizi BRI.
purchase at SCR. This dimension has value Correlation Test
the mean the highest when compared to other Table 4 shows the results of the correlation analysis
dimensions. This seller indicator has of brand equity and purchase decisions. The
the mean the largest, which means that consumers correlation coefficient value of 0.753 indicates that
agree tend to strongly agree to buy because of good brand equity has a strong relationship with
service. Consumers agree tend to strongly agree to purchasing decisions. This correlation coefficient is
buy because SCR provides convenience. strong because it has a value of 0.60 - 0.799
Consumers agree tend to strongly agree to buy (Siregar, 2015). This is in line with research
because the SCR location is easy to reach. conducted by Khoiriyah (2015) where these two
variables have a strong relationship.
also vice versa; if there is a decrease in the value of significance obtained a value of 0.000 <
brand equity, it will decrease the value of the purchase 0.05, so it can be stated that brand equity includes
decision. brand awareness, brand association, perceived
Table 6 shows that the coefficient of determination or quality, and brand loyalty simultaneously have a
what is commonly referred to as the R square significant effect on purchasing decisions. With
obtains a value of 0.567. This shows that brand
equity contributed 56.7% to the purchase decision. thus, Hypothesis H 1 accepted, namely brand equity
Or in other words, 56.7% of purchasing decisions which includes brand awareness,
can be explained by brand equity. However, 43.3% Brand association, perceived quality, and brand
of the purchasing decisions are determined by other loyalty simultaneously influence purchasing decisions
variables not examined in this study. at SIMETRI Coffee Roasters
Castle Development. Thing this
shows that brand equity in SCR can be a significant
factor in contributing to consumer purchasing
Table 6 decisions.
Model Summary
Table 8
Partial Test of Hypothesis H 2
T test
Table 5 can be seen that t count ( 11,326)
Source: Results of Data Processing (2018)
greater than t table ( 1,985), so it can be stated that
brand equity has
influence on purchasing decisions. Then, based on Table 8 shows the partial test results
the significance value of 0.000 <0.05, it can be stated Hypothesis H 2. In column t, note that
that brand equity has a significant effect on t count ( 4.707)> t table ( 1985), so it can be stated that brand
purchasing decisions. awareness has
influence on purchasing decisions. In the Sig.
Hypothesis test Column, the significance value is 0.000 <0.05, so it
Table 7 shows whether brand equity which includes can be stated
brand awareness, brand association, perceived that awareness brand
quality, and brand loyalty simultaneously has a significant effect on decisions
significant or not significant effect on purchasing purchase. Thus, Hypothesis H 2
decisions. accepted i.e. brand awareness has an effect
significant towards purchasing decisions at SIMETRI
Table 7 Coffee Roasters Puri Kembangan. This suggests that
Hypothesis F Test H 1 brand awareness on SCR can be a significant factor
in contributing to consumer purchasing decisions.
CLOSING
Table 10
SIMETRI Coffee Roasters Puri Kembangan brand equity
Partial Test of Hypothesis H 4
is stated to be neutral and tends to agree according to
consumers as measured by four dimensions, namely
brand awareness, brand association, perceived quality,
and loyalty.
brand. Decision Purchase
SIMETRI Coffee Roasters Puri Kembangan consumers
Source: Results of Data Processing (2018)
are stated to be neutral and tend to agree which is
measured based on seven dimensions, namely the
Table 10 shows the partial test results
number of products, product form, brand, seller, number
Hypothesis H 4. In column t, note that
of products, purchase time, and method of payment.
t count ( 6,857)> t table ( 1985), so it can be stated that the
SIMETRI Coffee Roasters Puri Kembangan brand
perceived quality has
equity, either partially or simultaneously has a significant
influence on purchasing decisions. In the Sig.
effect on consumer purchasing decisions,
Column, the significance value is 0.000 <0.05, so it
can be stated
Where both have
that perception quality
strong and unidirectional relationship.
significant effect on decisions
Practical Suggestions
purchase. Thus, Hypothesis H 4
Advice to the SCR; (1) Ensure that information related
accepted, namely the perceived quality has an effect
to products on social media and the F&B Platform
significant towards purchasing decisions at SIMETRI
(Zomato, Qraved, Trip Advisor) is up to date. The
Coffee Roasters Puri Kembangan. This suggests that
information in question can be in the form of availability guest
the perceived quality of the SCR can be a significant
beans, for example from the Coffee Smith or the
factor in contributing to consumer purchasing
Cupping Room which is sold within a certain time. (2)
decisions.
Creating a promotion program as one of the marketing
strategies, especially for employees and entrepreneurs
Table 11
who are the majority of consumers. The promotional
Partial Test of Hypothesis H 5
program is such as happy hour to coffee and
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Product and Brand Management. Vol. 14 (3), AUTHOR BIODATA
143-54 Rachel Dyah Wiastuti, SST.Par., MM.,
M.Par is a Faculty Member at Bina Nusantara
Qraved. (2018). Coffee & Tea Shop in Jakarta University in the Hotel Management Department and
West. Taken back from completed his DIV Hotel Administration education at
www.qraved.com. STP Bandung, a Masters in Tourism at STP Trisakti
and a Masters in Marketing at Sahid University.
Rangkuti, F. (2016). Marketing Research.
Jakarta: PT Gramedia Pustaka Utama.
Sarrah Kimberlee, SST is an alumni of DIV Hotel
Sari, IK (2017, November 11). Drinking Trends
Management University Bina
Coffee Among Millennials Still Exists 10
Nusantara and currently works as a Barista at Simetri
Year to Front. Taken
Coffee Roaster Puri KembanganJakarta.
back from https://kumparan.com