Professional Documents
Culture Documents
• Only in certain situations are decisions best made by the leaders; in other situations,
decision are best made with the participation of a leader’s subordinates, colleagues or
both
• Vroom-Yetton Model: concentrates on helping a leader choose how to make a
decision
– Provides a flowchart hat can tell a leader what process to go through to make a decision
in a particular situation
LEADERSHIP THROUGH CONTACT:
MANAGEMENT BY WALING AROUND
• Leaders and managers are most effective when they are out of their offices, walking
around and meeting with and talking to employees and customers about their needs
and progress
• Increases communication, builds relationships with employees and encourage
employee praticipation
LEADERSHIP THROUGH POWER
• EXERT POWER
– Power that individuals have because they have knowledge
– Requirements
• Knowledge must be something that others in an organization need
• Others must be aware that the leader knows something
• LEGITIMATE POWER
– Power that individuals have because of their elected or appointed position
– Best able to get employees to comply with their orders but have low follower satisfaction
LEADERSHIP THROUGH VISION:
TRANSFORMATIONAL LEADERSHIP
• Transactional leadership: Leader focuses on task-oriented behaviors
– Contingent reward: leaders who reward followers for engaging in desired activity
– Management by exception-active: leaders who actively monitor performance and take
corrective action when needed
– Management by exception-passive: leaders who do not actively monitor follower behavior and
who take corrective action only when problems are serious
• Transformational leadership:Visional leadership in which leader chnages the nature and
goals of an organization
– Lead by developing a vision, changing organizations to fit this vision and motivating employees
to reach the vision
– Charisma: leaders with high moral and ethical standards who have a strong vison of where they
want their followers to go and who use enthusiasm to motivate followers
– Intellectual stimulation: leaders who encourage change and open thinking, challenge the status
quo and appreciate diversity
– Individual consideration: leaders who encourage individual growth and take the time to mentor
and coach their followers
LEADERSHIP THROUGH VISION:
TRANSFORMATIONAL LEADERSHIP
• Vision
– Where they want the organization to go and provide direction toward the end
• Differentiation
– Leaders are somehow different from their followers
– Similar enough to relate and empathize with them
• Values
– Successful leaders have strong values
• Transmission of Vision and Values
– Able to communicate their vision and values to others
• Flaws
– Have a major flaw and they know it
– Makes them more human and provides a target that followers can focus on when they are upset
with the leader
LEADERSHIP THROUGH AUTHENTICITY
• Authentic leadership: leaders should be honest and open and lead out of
desire to serve others rather than a desire for self-gain
– Reflect on their own ethics, core beliefs and values
– Rather than leading by copying the leadership styles of others, lead by being
themselves and acting in accordance with their heartfelt ethics, beliefs and values
to create a positive environment
– Self-awareness: understand who they are, recognize and accept their weaknesses
and take steps to correct those weaknesses
– Have high self-esteem: confidence to be courageous and do the right thing as well
as the willingness to accept criticism and make personal changes when necessary
CULTURAL DIFFERENCES IN LEADERSHIP
• Project GLOBE (Global Leadership and Organizational Behavior Effectiveness)
– Goals:
• Discover differences and similarities in cultures
• Determine why these differences exist
– Culture differ on 9 dimensions:
• Uncertainty avoidance: extent to which a culture avoids uncertainty by using social norms and rituals
• Power distance: extent to which power is unequally shared
• Social collectivism: extent to which a culture encourages collective distribution of resources
• In-group collectivism: extent to which individuals express pride in their organizations and families
• Gender egalitarianism: extent to which a culture tries to minimize differences in gender roles and prevent
discrimination
• Assertiveness: extent to which individuals in a culture are assertive and challenging in social relationships
• Future orientation: extent to which a culture plans for and invests in the future
• Performance orientation: extent to which a culture encourages and rewards improvement in performance
• Humane orientation: extent to which a culture encourages and rewards people for being fair, caring and
giving
CULTURAL DIFFERENCES IN LEADERSHIP
• Project GLOBE (Global Leadership and Organizational Behavior Effectiveness)
– 6 leadership styles distinguish cultures
• Charismatic: involves vision, inspiration, integrity and performance orientation
• Self-protective: following procedures, emphasizing status difference, being self-centered and saving
face
• Humane: being modest and helping others
• Team oriented: being collaborative, building teams and being diplomatic
• Participative: getting the opinions and help of others
• Autonomous: being independent and individualistic and making one’s own decisions
LEADERSHIP: WHERE ARE WE TODAY?
• Assumptions
– First, because different situations require different leadership styles and skills, individuals who have a
wide variety of relevant skills will be best able to be effective leaders in a larger variety of situations
– Second, because individuals have different needs and personalities, leaders who are able to adapt
their interpersonal styles to fit the needs of followers will be better leaders than those who stick to
just one behavioral style
– Finally, because a leader must use different skills in different situations and act differently with
different followers, it is important that she be able to understand the needs of the situation, the
follower or both and then behave accordingly