FORTUNE

Q. WHEN WILL ECONOMIC Q. WHEN WILL AT LEAST 90% OF YOUR WORKFORCE HAVE Q. WHEN WILL BUSINESS TRAVEL AT YOUR
ACTIVITY RETURN TO THE LEVEL RETURNED TO THEIR USUAL WORKPLACE? COMPANY RETURN TO THE LEVELS IT WAS
IT WAS BEFORE THE PANDEMIC?
SURVEYED
BEFORE THE PANDEMIC?
June 2020 9.5% 51.1%
Q1 2021
THE CEOS 14.3%
Other
September 2020 17.9%

OF THE 8.3% January 2021 20.2% 25.0%

2020 June 2021 17.9% 14.3%

Q1 2023
25.0% 4.8% 4.8%
January 2022 8.3%
FORTUNE Q1 2022
52.4%
Never 26.2%
Q1
2021
Q1
2022
Q1
2023
Other Never

500
LIST ... Q. HAVE YOU LAID OFF OR FURLOUGHED Q. IN JANUARY 2021, HOW DO YOU YOU EXPECT YOUR Q. AT MY COMPANY, THIS CRISIS

AND HERE WORKERS IN RESPONSE TO THE CRISIS? COMPANY'S TOTAL EMPLOYMENT TO COMPARE TO
WHAT IT WAS IN JANUARY 2020?
WILL HAVE WHAT EFFECT ON THE
PACE OF TECHNOLOGICAL

ARE THE Laid off less

than 5% 13.1%
TRANSFORMATION?

RESULTS. Laid off

5%–10% 8.3%
Significantly NO SIGNIFICANT
Laid off more less Roughly EFFECT
than 10% 22.6% 19.0% the same ACCELERATE 19.0%
13.1% 75.0%
Slightly
No less
layoffs 48.9%
53.6%
Slightly Much
Have been more more
hiring 7.1% SLOW
10.7% 3.6%
6.0%

Q. HAVE YOU AGREED TO Q. WHEN DO YOU EXPECT CAPITAL SPENDING Q. LAST AUGUST, THE BUSINESS ROUNDTABLE ISSUED A
A CUT IN COMPENSATION AT YOUR COMPANY TO EXCEED 2019 LEVELS? STATEMENT EMPHASIZING COMPANIES’ RESPONSIBILITIES TO
AS A RESULT OF THE CRISIS? VARIOUS STAKEHOLDERS...WHICH STATEMENT BELOW COMES
2020 19.0% CLOSEST TO REFLECTING YOUR VIEW?

N0
48.8%
2021 35.7% 63.9% Ialways
agree with the statement, and believe most good companies
have operated that way. Nothing changed.

2022 27.4% 25.3% Ichange

agree with the statement, and believe it represents a significant
in corporate thinking from a decade or two ago.

YES NO
2023 13.1% 3.6% Ithedon'tstatement.
agree with

50.0%
7.2% Other
ANSWER
Never 4.8%
1.2%
FORTUNE
Q. PLEASE RATE THE 70%
PERFORMANCE OF EACH 60 

SURVEYED
OF THE FOLLOWING IN
ADDRESSING THE CRISIS. 50 

THE CEOS Very poor

40 

30 

OF THE Poor 20 

2020 So-so
Good
10 

FORTUNE
0 
President Jerome U.S. China’s U.S. World Health Corporate
Very good Trump Powell Congress Government Governors Organization Leaders

500
LIST ... Q. REGARDING MOVING TOWARD STAKEHOLDER
CAPITALISM, I BELIEVE THE PANDEMIC WILL
Q. THE SINGLE MOST IMPORTANT THING THE
CRISIS TAUGHT ME IS (OPEN-ENDED)
Q. WHICH COUNTRY OR REGIONS DO
YOU SEE AS PRESENTING THE BEST
AND HERE INVESTMENT OPPORTUNITY IN

ARE THE Accelerate the move 48.2% “A business

cannot wait for the
“Working
from home
THE NEXT YEAR?

transformation it works.”
Slow the move 18.1%
India 2.6%
RESULTS. knows it needs.”
Asia 11.5%
“The meaning other than

Have no effect 31.3% “Leadership and

values matter always, of the word
China
Europe 2.6%
but especially in essential.”
Other 2.4% a crisis.” China 9.0%
U.S. 74.3%

Q. AFTER THE PANDEMIC 80%

PASSES, HOW WILL THE 70 
WORLD HAVE CHANGED?  60 
50 
40 
30 
20 
Strongly agree
10 
Agree 0 
Neither agree or nor disagree Business travel Nationalism will China will be Government Trust in Trust in Concern about
will become rise, and global strengthened as a surveillance governments will capitalism will rise, the environment
less frequent, supply chains power in the world, techniques will rise, as a result as a result of the will fall, as a result
Disagree replaced by video will become less relative to the U.S. become more of their response business response of more immediate
conferencing. common. common to the crisis. to the crisis. focus on economic
Strongly disagree worldwide. problems.
FORTUNE
Q. POLITICALLY, I CONSIDER MYSELF Q. THE BEST BOOK I HAVE READ DURING Q. IF I WAS GOING TO
THE PANDEMIC LOCKDOWN IS (TOP 2) INVEST IN THE STOCK OF ONE
COMPANY OTHER THAN MY
SURVEYED OTHER OWN ON THE FORTUNE 500

5%
TODAY, IT WOULD BE (TOP 3)
THE CEOS FICTION:
The History
OF THE of Bees
REPUBLICAN DEMOCRAT INDEPENDENT
2020
32 4 59
NONFICTION:
FORTUNE % % % Sapiens

500
LIST ... Q. THE FORTUNE 500 CEO, OTHER THAN MYSELF, WHOM I MOST ADMIRE IS (TOP 3)

AND HERE
ARE THE Jamie
Dimon
Doug
McMillon
Satya
Nadella
16% 7%
RESULTS. 23%

Q. IF I WAS GOING TO SHORT

ONE COMPANY OTHER THAN
MY OWN ON THE FORTUNE 500
TODAY, IT WOULD BE (TOP 3)

*RISK QUESTION PROVIDED BY SURVEY SPONSOR, ZURICH NORTH AMERICA INSURANCE

Q. WHAT ARE YOUR TOP 80%
CONCERNS WITH RESPECT
TO BUSINESS RISK 60 
MANAGEMENT IN TODAY’S
CURRENT ENVIRONMENT?* 40 

20 
My number one
concern 0 
One of my top Keeping my Providing a safety Short term Dependencies Supply-chain Impact on my Economic
three concerns employees safe net for my liquidity. on federal, state, continuity. customers and forecasts and
and productively employees and local uncertainty with uncertainty with
A concern, but not employed. through additional governments. their business demand for my
among my top three
benefits, services, continuity or products and
Not a major or flexible work vulnerability. services.
concern arrangements.