Professional Documents
Culture Documents
Enterprise Environmental Factors: PMs have no control over EEFs and is something outside the
project. Like rules, laws, and policies. There are 2 types of EEFs. *restricted choices that you
must follow.
1. Internal EEFs – Created by the Organization but outside the project (Culture, Code of
Conduct, Location, Vision, Mission, People, Infrastructure & Facility of organization,
software, employee capability)
2. External EEFs – things out the organization (Laws, regulations, Marketplace, Cultural
influences, Commercial Database, government standards, academic research, physical
environmental factors, financials)
PMO – uniform approach
1. Directive PMOto–support PM.ofPMO
PM is part PMOprovides OPAs asthe
which manages templates,
project training, software t.
2. Controlling PMO – setup the framework/Governance
3. Supportive PMO – Act as Consultative role.
Definition of Project Manager - Manage project and lead people. Active listener, PM
communicates (written, oral) formal, informal, vertical (hierarchy), horizontal.
Project Manager Negotiate – PM solve problem,
Project Manager’s Sphere of Influence: Stakeholder Influences, Organizational influences,
Social, Economics and Environmental influences, International Influence, Cultural & Industry
Influences (Current trends, communities, education, application areas).
Project Management Competencies: Unconsciously incompetent (unaware of skills you don’t
have), consciously incompetent (aware of skills you don’t have), consciously competent (learn
and practice the skill), unconsciously competent (do the skill without thinking), Chosen
Incompetent (practices and maintain the skill).
Project Management Value: 1- Knowledge, 2-Performance, 3-Personal
Project Management Skills – 1- Apply Project Management, 2- Knowledge Areas are technical
Project Skills, 3 – Business Skill and Business Expertise
Strategic and Business Management Skills: 1- ability to see high level overview, 2- effectively
negotiate and implement decisions, 3- knowledge of other functions – financial, operations,
marketing.
Business Knowledge: Strategy, Team, Value
Leadership Skills: 1- guide 2- motivate 3- Negotiate 4- Resilience 5- communicate 6- Solve 7-
Think 8- Interpersonal
Leadership Styles:
o Transactional leadership: (management by exception): rewards and punishment
o Servant Leader: (focuses on the needs of the project)
o Lassiez-faire: hands off approach towards project
o Transformational leadership: inspiring and motivational
o Charismatic: you can do more than you think you can do
o Interactional leadership: fantastic and hybrid type of leadership
Positional Power – power of position of project manager
Informational power: project manager has the information
Referent power: respected because of the past performance
Situational power: because of certain situation someone gets the power
Charismatic: based on personality
Reward power: based on performance
Ingratiation power: gain power through flattery, false power wears off quickly
Pressure-based power: restricting the choices to get the result
Guilt-based power: make the stakeholder feel guilty to have the work done
Persuasive power: persuade people through a speech to have the work done
Avoiding power: refuse to act
Comparing leadership and management: leadership is about aligning and motivating people
and management is getting things done.
Only knowledge areas that has at least one process in all the process groups
Trends & Emerging Practices in Project Integration Management
o Alignment of benefits, management, project life cycle
o Creating the project management plan
o Creating and managing project knowledge
o Managing performance and changes of the activities
o Making integrated decisions.
o Managing the project’s progress
o Meet project objectives
o Collect, analyze and communicate project data
o Completing the work, formally closing phase, contract and project
o Managing phase transitions
o Automated tools PMIS
o Visual tools instead of plans (dashboard, Kanban board)
o Project knowledge management
o Project Manager’s increased responsibility
Business case development
Benefits management
o Hybrid methodologies (adaptive and predictive)
Tailoring Project Integration management
o Tailor the process as needed and also allowed by governance
o Enterprise environmental factors
o PMOs
Processes that can be tailors
o Project life cycle
o Development life cycle
o Management approaches
o Knowledge management
o Change
o Governance
o Lessons learned
o benefits
Consideration for adaptive environments
o Project teams are local experts
o Team member determines how plans and components integrate
o Project manager has a servant leader approach
o Project manager build collaborative decision-making environment
o Team members are usually generalist than specialists
Developing Project Charter (Initiation)
o Inputs
Business documents
Agreements
EEFs
OPAs
o Tools & techniques
Expert judgement
Data gathering (brainstorming, focus groups, interviews)
Interpersonal and team skills (conflict Management, facilitation, meeting
management)
meetings
o outputs
project charter
assumption log
Develop Project charter
o Authorize the project and project manager
o Authorized external to the project – (Project Sponsor signs the charter)
o Appropriate power
o Portfolio steering committee
o Usually once, can be multiple points in project
Business case for project charter
o Market demand
o Organizational need
o Customer request
o Technical advance
o Legal requirement
o Ecological impact
o Social need
EEFs
o Government standards
o Legal and regulatory requirements
o Marketplace condition
o Organizational culture and pollical climate
o Organization governance framework
o Stakeholder expectation and risk thresholds
OPAs
o Organizational standard policies, process and procedure
o Portfolio, program and project governance framework
o Monitoring and reporting methods
o Templates
o Historical information and lesson learned repository
Developing the project charter
o Expert judgement: organizational strategy, benefits management, technical knowledge,
estimating and risk identification
Consultants
Internal organizational resources
Stakeholders
Industry groups
PMOs
Data Gathering in creating project charter
o Data gathering
o Focus groups
o Interviews
Project Charter should include
o Project Purpose
o Measurable project objectives
o High-level requirements
o Overall project risk
o Summary milestone schedule
o Preapproved financial resource
o Key stakeholdes
o Approval requirements
o Exit criteria – close or cancel
o Assigned project manager
o Sponsor
Choosing a project
o Opportunities
o Problems
o Customer request
Benefits measurement
o Compare the benefits of the project
o Cost-benefits ratio
o Scoring models
o Murder boards
o Payback period
Future Value of Money
o FV = PV(1+i)^n I = interest, n = number of time periods
o PV = FV/(1=i)^n
o Net Present Value = sum (PVn)/ (1=i)^n * will not be in exam
o International rate of Return = IRR higher = good, IRR lower = not good, IRR greater than
zero means benefit * will not be in exam
Creating Assumption log:
o Documents contains assumptions and constraints
o Believed to be true but not proven
o Updated throughout the project
Developing Project Management Plan (Planning)
o Input
Project charter
Outputs from other process
EEFs
OPAs
o Tools and Techniques
Expert Judgement
Data gathering
Meetings
Interpersonal and team skills
o Output
Project Management Plan
Project management plan is fluid means it’s updated throughout the project
Project is executed, monitored and controlled, and closed
Project management plan is baselines – the first plan is called baseline. After baseline, for any
change in plan change control is required.
After baseline, change control is required to update the plan
Planning participants
Project Manager
Project Team members
Customers
Management
Kick-off meetings
Smaller projects – one team performs planning and execution. Kick off occurs after initiation in planning
Large projects – project management team manages the planning; kick-off meeting takes place with
executing process groups
Typical Project Management plan: Scope plan, cost, schedule, resource, procurement, stakeholder, risk,
communication, quality, and requirement management plan.
Actions in execution as PM
o Corrective action – realigns project performance
o Preventative action – ensures future performance
o Defect repair – modifies nonconformance to project requirements
o These actions require change request
Issue Log: a risk event that has occurred and log is documenting it.
Issue type
Who raised the issue and when
Issue description
Issue priority
Who is assigned of the issue
Target resolution date
Issue status
Outcome
Inputs
Expert judgment
Knowledge management
Information management
Interpersonal and team skills (active listening, facilitation, leadership, networking, political
awareness
output
2 types of knowledge:
1. Explicit Knowledge: knowledge that can be quickly and easily expressed through conversation
2. Tacit knowledge: more difficult to express that has been gained through years of experience.
Story telling
Knowledge fair cafes
Work shadowing – you follow an expert
Reverse shadowing – the expert follows you
Creativity and idea management techniques
Discussion forums
Networking with colleagues
Communities of practice
Meetings to discuss project
Training events to share knowledge
Inputs
Expert Judgement
Data Analysis (Alternative Analysis, Cost-Benefit analysis, earned value, root cause, trend
analysis, variance analysis)
Decision meeting
meetings
Outputs
Monitoring (collecting, measuring, assessing measurement, health of the project, identify areas that
require special attention)
Controlling (Determining corrective action, preventive action, replanning, follow up on action plan,
confirming actions that have improved)
Performing Integrated change Control (Most important process) (Monitoring and Controlling)
Inputs
Expert judgement
Change control tools
Data analysis (Alternative Analysis, cost benefit analysis)
Decision Making (voting, autocratic decision making, multicriteria analysis)
meetings
Outputs
Change request:
Configuration Change Control: whenever there’s change in scope, configurations change control is
required:
Configuration identification:
Configuration status accounting:
Configuration verification and auditing:
Administrative closure:
Project termination
Why was the project terminated?
Communicate with stakeholder
Complete project closure
defines how scope will be: defined, developed, monitored, controlled, and validated.
Focus group: moderated event, 6-12 people, neutral moderator, participant composition
Questionnaires or surveys:
Mind mapping: brainstorm ideas, consolidate ideas, helps to generate new ideas
Nominal group technique: 1) generate idea 2) each participant brainstorms the problem/opportunity
with their ideas 3) the facilitator add the ideas in white board 4) the ideas are discussed 5) privately vote
the ideas from 1 to 5.
1. Business requirements
2. Solution requirements
3. Project requirements
4. Stakeholder requirements
5. Transition requirements
6. Quality requirements
Detailed description of project and product scope, describes the product, service or result
Define Scope:
Decomposition of project scope, Subdivide the project work, Smallest item in work package
Finalizing the WBS:
Scope baseline:
Lean manufacturing: backlog of assignments given to team as available, similar sized tasks.
Theory of Constraints: identifying the most importing limiting factor often considered the bottleneck.
Scientific approach to improvement.
To decompose project activities we need three inputs: Scope baseline, EEFs, OPAs
Planning components:
Control accounts: management control points, scope cost and schedule, performance
measurement
Planning packages: decisions to be completed, issues
Activity list: separate document, lists all project activities, activity identifier, scope of work description
Activity attributes: activity name and description, Activity ID, WBS identifier, relationships, Lead
(overlap of activities to reduce the time) and Lag (adding more time and no overlap), resource
requirement, imposed dates, constraints, additional information.
Effort and project activities:
Dependency determination:
Visualize the project work, show the relationship of the working activities, workflow of the project,
activity on node.
Level of details leads to accuracy, activity lists activity resource requirements, activity attributes,
resource capabilities, OPAs
Law of diminishing returns: increase in resources will eventually yield diminishing returns
Number of resources: adding resources doesn’t necessarily reduce duration, risk, knowledge
transfer
Advance in technology: faster equipment/learning curve
Motivation of staff: student syndrome/parkinson’s law (padding the duration)
Included in Estimates:
Range of variance (range +/- days or weeks, percentage of acceptable target date)
Basis of estimates (assumptions make, known constraints, range of possible estimates,
confidence level of the final estimate, risking influencing this estimate)
Analogous Estimating:
Fastest and least expensive but least reliable estimating approach, uses historical and reliable
information and expert judgment.
Parametric Estimates:
Parameter for estimate, repetitive work, historical data (algothrim to calculate duration = time per unit,
square footage, historical data)
Duration and effort: duration shows how long an activity can take and effort is the billable time for the
labor.
Bottom-up estimating: require a fully decomposed WBS for each work package, it’s called bottom up
because you’re starting from bottom activities and working your way up to predict the project durations.
Most reliable that can be used for both cost and time
Contingency reserve: associated with money – risk in the project (unknown and knowns)
Constraints: weather, working hours, market window, government requirements, industry regulations
and guidelines, time frame for delivery of materials
Project constraints: must start on, must finish on, start no earlier than, start no later than, finish no
earlier than, start no later than.
Assumptions and scheduling: new work, risks, force majeure, labor, effort
Risk and the schedule: uncertain (+ or – affect), known and unknowns, risk analysis affects completion
(qualitative and quantitative), risks affects costs and time
Finding Float
Free Float: an activity can be delayed without delaying the early start of any successor
activities
Total float: an activity can be delayed without delaying project completion
Project Float: a project can be delayed without passing the customer expected completion
date. (ADD window)
Critical Path Method – longest duration that cannot delay the activities (Bottleneck). Not float in CPM
(float means finding opportunity to delay)
Z
A
Predecessor
successor (last start and late finish)
*critical path method, the duration of ES and LS should be equal, same for EF should be equal to LF.
Find Float = LF – EF or LS – ES
Monte Carlo Analysis: risk used to calculate possible schedule outcomes – calculate multiple work
package durations.
*applying duration compression: crashing adds people and cost, fast tracking adds risks and develops.
Resource Level Heuristics: limits labor in time period (max hours 40 example), often extends the
project schedule
Resource Smoothing: limits labor except for critical path, tries to adhere to deadline