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HANNAH FERGUSON

0613 Brumbaugh, East Halls


University Park, PA 16802
(610) 247-8401 | hef5109@psu.edu

Education

The Pennsylvania State University


School of Hospitality Management
Bachelor of Science, expected May 2024

Experience

Whitford Country Club Exton, PA


Hostess September 2019 - present
• Greet and escort customers to their tables in this fine dining establishment
• Prepare seating assignments and reservations before guests arrive
• Assist waitstaff with bussing tables

Concessionist May 2019 – August 2020


• Take orders and enter into food and beverage system
• Deliver food and beverage to customers on the pool deck
• Trained new employees

Auntie Anne’s Exton, PA


Cashier June 2018 – October 2018
• Processed cash and credit transactions
• Issued change, receipts and refunds
• Answered customer questions and escalate if needed
• Communicated with colleagues when food inventory was low

Leadership & Involvement

Penn State Hotel Meetings and Events Club September 2020-present

Penn State American Hotel and Lodging Association Club September 2020-present

Penn State Outing Club September 2020-present

School of Hospitality Management THON September 2020-present

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