VANESAH ROBERTS

11561 Center Street ♦ Irwin, PA 15642 ♦ 724-953-1036 ♦ vanesahroberts@gmail.com

Passionate, self-motivated professional, eager to apply mathematical skills acquired from studying in Actuarial
Science, Finance and Business Management to help the insurance industry achieve success on both the life
and casualty insurance sides, further helping the public with their insurance policy needs.
Education
Seton Hill University, Greensburg, PA May 2023
Bachelor of Arts, Actuarial Science, Minors Business Management & Business Finance

Two Data Analysist Internships (Seton Hill) 2023

Member of The National Society of Leadership and Success
Member of Seton Hill Math Club

Westmoreland County Community College, Youngwood, PA June 2021

General Studies

Work Experience

Server
Olive Garden, Greensburg, PA Nov 2019 to Present
Melting Pot, Pittsburgh, PA May 2018 to April 2019

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and focused on
anticipating customer needs to facilitate enjoyable dining experiences, fostering repeat business.

 Maintain detailed knowledge of dining and beverage specials to provide guests with informative menu
descriptions
 Explain menu items and suggest appropriate options for guest with food allergies
 Effectively upsold guests with wine and beer suggestions to increase daily beverage sales
 Reset tables during peak service hours to keep dining room clean and minimize table down time
 Resolve guest and employee complaints to maintain complete customer satisfaction and workforce
effectiveness
 Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and
teams ready to meet customer needs
 Arrange and prepare tables for customers to offer memorable experiences for guests, fostering repeat
business

Branch Sales & Services Representative

PNC Bank, Pittsburgh, PA April 2019 to Oct 2019

Driven representative with knowledge of financial advising and personal banking, focused on assisting
international college students studying at The University of Pittsburgh.

 Managed portfolio of accounts and monitored for issues in need of attention

 Monitored customer accounts for fraud and provided law enforcement with relevant details
 Assisted customers with account maintenance, completing loan applications and signing up for new
banking services
 Achieved sales goals by actively cross-selling products and services based on customers banking
needs

REFERENCES AVAILABLE UPON REQUEST