Professional Documents
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Manufacturing Execution
System Course
10.2.300
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Revision: October 15, 2018 10:22 p.m.
Total pages: 57
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Manufacturing Execution System Course Contents
Contents
Manufacturing Execution System Course.............................................................................6
Before You Begin....................................................................................................................7
Modules Licensing...........................................................................................................................................7
Audience.........................................................................................................................................................7
Prerequisites....................................................................................................................................................7
Environment Setup..........................................................................................................................................8
Workshop Constraints..............................................................................................................................9
MES Overview......................................................................................................................10
Application Setup.................................................................................................................13
Company Configuration................................................................................................................................13
Data Collection.......................................................................................................................................13
Data Collection Fields......................................................................................................................13
Employee Maintenance..................................................................................................................................14
Workshop - Modify Employee Record.....................................................................................................15
Handheld / MES Menu Security Maintenance.................................................................................................15
Daily MES Processing............................................................................................................17
MES Main Menu and Submenus....................................................................................................................17
MES Main Menu Programs.............................................................................................................................18
Clock In / Log In......................................................................................................................................19
Workshop - Clock In........................................................................................................................19
Issue Material.........................................................................................................................................20
Workshop - Issue Job Material.........................................................................................................21
Review Job Details....................................................................................................................21
Issue Job Material.....................................................................................................................21
Review Transaction Details.......................................................................................................22
Start Setup Activity.................................................................................................................................22
Start Production Activity.........................................................................................................................22
End Activity............................................................................................................................................22
Workshop - Start and End Activity..........................................................................................................23
Start Setup Activity..........................................................................................................................23
End Setup Activity...........................................................................................................................23
Start Production Activity..................................................................................................................24
End Production Activity....................................................................................................................24
Clock Out...............................................................................................................................................24
Workshop - Clock Out.....................................................................................................................24
MES Production Programs..............................................................................................................................25
Work Queue...........................................................................................................................................25
Workshop - Review the Work Queue...............................................................................................25
Material Queue Manager........................................................................................................................26
Move Inventory Request Transaction.......................................................................................................27
Inspection Processing..............................................................................................................................46
Lot Tracker.............................................................................................................................................47
PCID Build/Split/Merge............................................................................................................................48
PCID Generator......................................................................................................................................48
Project Tracker........................................................................................................................................49
Purchase Order Tracker...........................................................................................................................49
Receipt Tracker.......................................................................................................................................50
Sales Order Tracker.................................................................................................................................50
Shop Tracker..........................................................................................................................................50
MES Context Menu........................................................................................................................................51
Workshop - Work with Context Menu....................................................................................................51
Review User Settings.......................................................................................................................51
Change Company and Site..............................................................................................................52
Launch the Developer Mode............................................................................................................53
Conclusion.............................................................................................................................55
This course discusses the Manufacturing Execution System (MES), an easy-to-use, online application that allows
you to enter labor and inventory transactions while work is done on the shop floor.
The MES provides accurate labor reporting, which is a vital concern in job costing and job status. Online transaction
tracking gives management a current picture of what occurs on the shop floor by employee and by job. Because
the MES is integrated with Job Management and Scheduling, the latest shop floor scheduling issues are always
available.
This course reviews the clock in, work queue review, material issue, start and end activity, and clock out processes
that shop employees use MES to perform. Workshops guide you through these processes.
Upon successful completion of this course, you will be able to:
• Identify module configuration settings pertinent to the MES.
• Clock in and out for the day.
• Log in and out of a job.
• Navigate through the MES screen and the functions available.
• Perform shop employee tasks in the MES, such as viewing the work queue and issuing material.
• Start and end setup and production activity.
Read this topic for information you should know in order to successfully complete this course.
Modules Licensing
The following modules must be licensed to complete all the workshops in this course:
• Inventory Management
• Job Management
• MES Data Collection
• Multiple Warehouse
• Shipping Receiving
Audience
Prerequisites
To complete the workshops in this course, the necessary modules must be licensed and operating in your training
environment. For more information on the modules available, contact your Epicor Customer Account Manager.
It is also important you understand the prerequisite knowledge contained in other valuable courses.
• An Introduction to Epicor ERP Course - This course introduces navigational aspects of the Epicor application's
user interface. Designed for a hands-on environment, general navigation principles and techniques available
in two user interface modes - Classic Menu and Modern Shell Menu. Workshops focus on each of these
modes and guide you through each navigational principle introduced.
• System Flow Course - This course introduces a basic quote to cash scenario that includes the process from
the initial customer quote to final cash receipts and payment of supplier invoices. This course emphasizes the
series of processes that make up the quote to cash process by using a simple scenario to highlight various
transactions. Your organization may have more complex processing routines than those described in this
course.
Environment Setup
The environment setup steps and potential workshop constraints must be reviewed in order to successfully
complete the workshops in this course.
Your Epicor training environment, in which the Epicor demonstration database is found, enables you to experience
Epicor functionality in action but does not affect data in your live, production environment.
The following steps must be taken to successfully complete the workshops in this course.
1. Verify the following or ask your system administrator to verify for you:
• Your Epicor training icon (or web address if you are using Epicor Web Access) points to your
Epicor training environment with the Epicor demonstration database installed. Do not complete
the course workshops in your live, production environment.
Note It is recommended that multiple Epicor demonstration databases are installed. Contact
Support or Systems Consulting for billable assistance.
• The Epicor demonstration database is at the same version as the Epicor application. The
demonstration database is installed from the Epicor Administration Console using the "Add Demo
Database" command under Database Server. See Epicor ERP installation guides for details. If you are an
Epicor Cloud ERP customer (and have licensed embedded education), the demonstration database is
installed for you.
• Your system administrator restored (refreshed) the Epicor demonstration database prior to
starting this course. The Epicor demonstration database comes standard with parts, customers, sales
orders, and so on, already defined. If the Epicor demonstration database is shared with multiple users
(that is, the database is located on a server and users access the same data, much like your live, production
environment) and is not periodically refreshed, unexpected results can occur. For example, if a course
workshop requires you to ship a sales order that came standard in the Epicor demonstration database,
but a different user already completed this workshop and the Epicor demonstration database was not
restored (refreshed), then you will not be able to ship the sales order. If you are an Epicor Cloud ERP
customer see section below.
2. Log in to the training environment using the credentials epicor/epicor. If you are logged into your training
environment as a different user, from the Options menu, select Change User.
3. From the Main menu, select the company Epicor Education (EPIC06).
1. After the installation completes, navigate to the Start > All Programs > Epicor Software > Epicor ERP
Version 10 folder.
2. Right-click the Epicor 10 MES icon and select Send to > Desktop (create shortcut).
<site ID>-. For example, if your site ID is 98315, then wherever you are instructed to use the login manager,
instead use 98315-manager. The password is the same as the login name.
Note To refresh your Epicor training data, enter a support ticket in EpicCare and include your site ID.
Workshop Constraints
The workshops in this course can be performed only once in each instance of a restored (refreshed) shared
database. If a user has already completed these workshops in the database, the database must be restored
(refreshed) before another user can complete this course.
MES Overview
The Manufacturing Execution System (MES) is an online application that allows you to enter labor and inventory
transactions while work is performed on the shop floor. This provides management with a current view of what
is occurring on the shop floor by employee and by job.
The MES interface is designed for smaller workstations (usually stationary) that are positioned at remote locations
on the site floor, such as on your forklifts. The interface is based on use of a 640x480 pixel display, rather than
the higher resolution display normally used for the standard Epicor application. It is designed for bar code scanners
and portable, roaming personal computers, though it can be run from an ordinary workstation. The MES interface
also automatically loads to your workstation memory and runs in the background, enabling it to work faster on
your screen.
Note Refer to the Handheld course for more details on the Handheld functionality.
Application Setup
This section reviews configuration factors and maintenance file setup that affects Manufacturing Execution System
processing.
Company Configuration
Use Company Configuration to define the module options for companies in the Epicor application. Use these
options to define how this company will interact with the module licensed for it.
When you install the Epicor application, one company record is created by default. You first use Company
Maintenance to define overall options like email setup, document attachments, and external BAQ sources. You
then use Company Configuration to define how the company interacts with the various modules you have
licensed.
Menu Path
Navigate to this program from the Main Menu:
• System Setup > Company/Site Maintenance > Company Configuration
Data Collection
Use the Data Collection sheet to define options and parameters for the Data Collection module (which includes
Handheld and MES functions). The Data Collection module configuration settings also define many job defaults.
The setting of following fields impact Handheld and MES functionality. Some of the fields in the Company
Configuration > Modules > Production > Data Collection sheet are not discussed in this course; to learn
more about these fields, refer to the Application Help.
Example: You define the early clock-in allowance time as 10, and the late clock-in allowance time as 2. Your
first shift starts at 7:00 a.m. if John clocks in at 6:50, his clock-in time will be adjusted to 7:00, since it is within
the 10-minute early allowance. If Jane clocks in at 7:03, her clock-in time will remain at 7:03, since it is not within
the two-minute late allowance.
Employee Maintenance
Use Employee Maintenance to create an employee record. Employees perform work on jobs and enter labor
in Time and Expense Entry. If an employee is connected to a User ID, the associated password is required for the
employee to log into the Handheld functions or the Manufacturing Execution System (MES).
Employee Maintenance is most valuable if you do not have the Payroll module. The Job Management module
uses an employee file separate from the Payroll module.
• If the Payroll module is installed, enter employees. They automatically display in the Employee file, where you
can activate other fields. If necessary, update the employee details. When you update employee details in the
Payroll module, the employee record updates automatically.
• An employee added to Payroll Employee Maintenance cannot be added again in Employee Maintenance. If
you select the Active Employee check box in Payroll Employee Maintenance, the employee is automatically
part of Employee Maintenance. You can always return to Payroll Employee Maintenance to select this check
box.
An employee can start a shift when the payroll administrator is unavailable. In this scenario, the employee is
entered in Employee Maintenance to allow them to record time. The payroll administrator can pull the entry into
the Payroll module at a later time. Temporary employees who report time must also be entered in Employee
Maintenance.
Menu Path
Navigate to this program from the Main Menu:
• Financial Management > External Payroll Integration > Setup > Employee Information
• Material Management > Data Collection > Setup > Employee
In this workshop, modify Jack Sawyer's shop employee record so the Manufacturing Execution System functions
are available for the remaining workshops.
Navigate to Employee Maintenance.
Menu Path: Material Management > Data Collection > Setup > Employee
2. On the Detail sheet, verify or select the following information for the employee:
Material Handler Shop Supervisor Shipping and Production Worker Payroll Employee
Receiving
Select Select Select Select Select
Use Handheld / MES Menu Security Maintenance to customize the Menu interface for MES and Handheld
Menus within your Epicor application. You can select programs and make them available to employee roles within
your company. You can also select to hide handheld menus and menu items for all employees in your company.
You can select employee roles and package control permissions for employees in Employee Maintenance. In
Handheld / MES Menu Security Maintenance, you can define which employee roles have access to menu
items and which employee roles and package control permission have access to handheld package control menu
items. If a menu item has an employee role and/or package control check box selected, all employees that have
the employee role and / or package control check box selected in Employee Maintenance have access to the
menu item. All employees that do not have the checkbox selected in Employee Maintenance do not have
access to the menu item.
Note The check boxes in the Advanced Package Control pane are only available for handheld Package
Control programs. They are not available for MES package control programs or non package control
handheld programs.
The fields in this pane are only enabled when the Package Control license is installed. You do not have
access to these fields if you only have the AMM license.
To determine which employees have access to an MES package control menu item or a non package control
Handheld menu item, the following rules apply:
• If there are employee roles selected for a menu item, employees must have at least one of the selected
employee roles have access to the menu item.
• If there are no employee roles selected for a program, no employees have access to the menu item.
To determine which employees have access to a handheld package control menu item, the following rules apply:
• If there are both employee roles AND package control roles selected for a menu item, employees must have
at least one of the selected employee roles AND at least one of the selected package control roles to access
the menu item.
• If there are no employee roles selected for a menu item, employee roles are ignored when determining access
to that menu item. Employees that have at least one of the selected package control roles have access to the
menu item.
• If there are no package control roles selected for a menu item, package control roles are ignored when
determining access to that menu item. Employees that have at least one of the selected employee roles have
access to the menu item.
• If there are no employee roles AND no package control roles selected for a menu item, no employees have
access to the menu item.
Example Jim Simpson is selected as a material handler in Employee Maintenance and has an Outbound
package control role. Mark Daniels is selected as Shipping / Receiving in Employee Maintenance and
does not have an Outbound package control role. In Handheld / MES Menu Security Maintenance,
the Material Handler and Shipping / Receiving employee roles are selected for the Parent PCID Master
handheld program and so is the Outbound package control check box.
Jim Simpson has access to the Parent PCID Master program because Jim Simpson has both a selected
employee role AND a selected package control role. Mark Daniels does not have access to the Parent PCID
Master program because, although he has one of the selected employee roles, he DOES NOT have the
selected Outbound package control role.
Both a selected employee role and a selected package control role are required to have access to this
program.
You define MES employee roles and package control access for an employee in Employee Maintenance:
• Define MES employee roles in the Status pane of the Detail sheet.
• Define package control permission in the Package Control sheet.
You can also select to hide menus and menu items on the handheld menus for all employees or reset all Handheld
/ MES Menu security settings to the default values.
Important To access this program, an employee must have Security Manager rights.
Menu Path
Navigate to this program from the Main Menu:
• System Setup > Security Maintenance > Handheld / MES Menu Security Maintenance
This section covers the main actions a shop employee performs using the MES module.
Use the Manufacturing Execution System (MES) interface to enter MES data. This interface is valuable for anyone
who wants to perform inventory, quality, or data collection functions, as well as material movement.
This interface is designed for smaller workstations that are positioned at remote locations on the site floor, such
as on your forklifts. The interface uses a 640x480 pixel display, rather than the higher resolution display used for
your Epicor application. It is designed for bar code scanners and portable, roaming personal computers, though
it can be run from an ordinary workstation. This interface also automatically loads to your workstation memory.
When you launch the MES, its interface loads in the background and the MES interface works faster on your
screen.
For more information on the Autoload functionality, refer to the Favorites Bar - Autoload topic in the Application
Help.
You can set up a portable workstation network to take advantage of the MES menu. For more information,
contact your Epicor sales representative.
MES Submenus
The middle area of the main MES Menu contains five submenus:
• Production
• Material
• Shipping/Receiving
• Service
• Supervisor
These submenus correspond with the role an employee is assigned in the Status section of Shop Employee (Payroll
Employee, Service Technician, Material Handler, Shop Supervisor, Shipping/Receiving, or Production Worker). A
shop employee has access to specific MES functions depending on their assigned roles, as assigned in the Shop
Employee file using Employee Maintenance.
Note These sheets, and the programs contained in each, are covered in detail later in the MES course.
The top area of the main MES menu contains buttons for functions and programs that are common to shop
employees who use MES. These buttons are:
• Log In/Log Out: Log into or out of MES.
• Clock Out: Clock out for the day.
• Part Tracker and Job Tracker: View job or part information.
• Start Production/Indirect/Setup/Rework Activity: Start activity.
• End Activity: Report on and end production, indirect, setup, or rework activity.
• Close: Close the MES session.
• Help: Display the MES Application Help.
Most of these programs will be covered in detail as you move through the workshops in the MES course. Some
programs selections that appear on the main MES Menu are not covered in this course.
Note The order in which the MES program topics appear in this section corresponds to the approximate
order in which you will be operating these functions, not the order in which they appear on the MES Menu.
Clock In / Log In
When a shop employee arrives for the day, he or she must log in (or clock in) to report indirect or direct time
within the Manufacturing Execution System (MES).
Workshop - Clock In
At the beginning of each day, an employee must clock in to report indirect or direct time.
1. Click Yes.
A Change Password window displays.
3. In the New password field, enter a new password. An example would be manager2.
5. Click OK. The Change Password window closes and you are logged on with the manager user
ID.
6. Record the new password. This is important as this will be the password everyone uses when
they log on with the manager ID until the database is refreshed.
4. Click OK.
The MES Menu displays.
5. In the Employee ID field, enter 101 (Jack A. Sawyer) and press Tab.
The Select Shift window displays.
Issue Material
Use Issue Material to issue material from inventory to a job. This program issues material to a job one part at
a time. To issue the required parts to a job at once, use Mass Issues to Manufacturing.
When you issue material to a job, several events occur:
• The IssuedQty and TotalCost values on the job material or assembly record update with the quantity issued
and the extended cost. Extended Cost is calculated as the issue quantity multiplied by the current inventory
Average, Standard, or Last unit cost (depending on the inventory costing method).
• The On Hand quantity and the Allocated quantity for the part in the part master file are reduced by the
quantity issued.
• A transaction history record is created for the part. The transaction type is STK-MTL (job material issue).
Important To use the Manufacturing Execution System (MES) to issue job material, the Advanced Material
Management (AMM) license must be installed in the Epicor application. Once you install this license, you
can define shop employees as Material Handlers in Shop Employee Maintenance; these users can then
issue or move material on the manufacturing center.
An AMM license must also be installed for proper access to the To Warehouse and To Bin fields in Issue
Material. If it is not, warehouse and warehouse bin numbers display in each respective field, but the fields
themselves are disabled and cannot be accessed. When this occurs, an Issue Material error displays when
you attempt to save the transaction. To save the transaction and get rid of the error message, you can use
the following workaround procedure:
1. Navigate to Resource Group Maintenance located in the Production Management > Job
Management > Setup folder.
4. Click into each warehouse field once; even if the field is empty and displays as disabled.
5. Change another control or field in the group (for example, by populating a field or selecting a check
box).
6. Click Save.
7. Navigate to the Resources sheet and repeat steps 2 - 5 for each resource that displays in the sheet.
Remember to click Save after changing a resource, and moving on to the next one. Do this for each
listed resource, and resource group.
Note If you complete this workaround properly, the error message should no longer display
in Issue Material and the To Warehouse field still displays as disabled, but also as empty (no
value).
8. Click Save to complete the transaction and Exit Resource Group Maintenance.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Inventory Management > General Operations > Issue Material
• Service Management > Maintenance Management > General Operations > Issue Material
This workshop demonstrates how to research job materials and issue materials to the job before you start the
activity.
Field Data
Job 2037
Assembly 0
Mtl 10
Warehouse Main
Bin 01-02-02
Quantity 4
Note This is the quantity that displays in the Required Quantity
field. If a different quantity displays in this field use this quantity value
instead.
Note Press the Tab key after you enter the required quantity.
6. Click OK.
4. Exit the Transaction Log window and remain in the MES Menu.
Two different employees can start work on the same setup activity, but the same employee cannot start the same
setup activity twice for the same Job, Assembly, Operation, or Scheduled Resource.
Important The Start Setup Activity button is inactive if the Job Management module is not licensed.
Use Start Production Activity to start a direct labor activity or production on a job. This is labor that is
manufacturing part quantities on a job.
Important A red Attention icon displays at the top of the window when you are entering information
for labor on an item for which you are currently clocked in. You can start a direct labor activity, such as an
operation, whether or not you are already clocked in to an indirect activity.
Two different employees can start work on the same production activity, but the same employee cannot start
the same production activity twice for the same Job, Assembly, Operation, or Scheduled Resource.
Important The Start Production Activity button is inactive if the Job Management module is not licensed.
End Activity
Example To end an indirect activity, highlight an Indirect type line and click End Activity. The Epicor
application automatically enables the fields applicable for indirect labor.
To apply time to a job, a production worker must start activity, and when they finish, they must end activity to
report the quantity complete.
1. In the MES Menu window, click the Start Setup Activity button.
The Start Setup Activity window displays.
Field Data
Job 2037
Assembly 0
Operation 10
3. Click OK.
1. In the MES Menu window, click the Start Production Activity button.
The Start Production Activity window displays.
Field Data
Job 2037
Assembly 0
Operation 10
3. Click OK.
Clock Out
Employees can always clock in and out of the Manufacturing Execution System, for example, if employees are
away for a period of time during their shift or at the end of their shift.
The following production programs are available on the Production sheet in the MES Menu.
Note The most commonly used MES production programs appear first in this section of the course; the
remaining production programs appear in alphabetical order. Some programs selections on the Production
sheet are not covered in this course; the programs covered earlier in the course do not appear in this
section.
Work Queue
Production > Work Queue
Use Work Queue to list job operations scheduled in each resource group. This queue informs the shop employees
of the operations to perform and the order of operations according to the schedule. To start direct labor entry,
the employee selects a job from the list.
Work Queue also provides quick access to other information useful to both the employee and supervisory
personnel, such as a picture of the part, extended operation, and job description. The work queue is an extended
Priority Dispatch report online that creates a paperless shop floor.
A shop employee needs to review the work queue to determine the job operations that are available for selection.
1. In the Employee ID field, enter 101 (Jack A. Sawyer) and press Tab.
The Select Shift window displays.
8. In the Search Results grid, select ASM Bench and click OK.
10. Navigate to the Expected Work sheet and review the information.
Use the Material Queue Manager to manage and manipulate queued material transactions, including pick
transactions generated when order items are allocated using selections on the Fulfillment Workbench Actions
menu.
You can perform the following tasks for single queued transactions, or groups of selected transactions:
• Change priorities on transactions, moving them up or down in order of importance.
• Place transactions on hold to prevent workers equipped with handheld devices from processing them.
Conversely, on hold transactions can also be released for handheld device processing.
• Clear or change user and warehouse team assignments for selected transactions.
Once you have selected transactions and have made the required changes, the Epicor application requires you
confirm the changes before saving them. The Material Queue Manager locks transactions you are working with
to prevent them from being changed by other users, and conversely, locks transaction records that are currently
being modified by other users, or are being displayed on handheld devices. This prevents you from selecting them
for processing until they are released by the current user.
Example In Epicor FSA, you can request additional quantity for an item that is not in a vehicle, or you can
increase the existing vehicle quantities. If you request additional items in Epicor FSA, Epicor ERP automatically
creates a move inventory request that displays in the Material Request Queue and Material Queue Manager.
In addition to the move inventory request, Epicor ERP creates a demand that is considered by Process MRP.
Depending on the material part type (Manufactured or Purchased), Process MRP creates un-firm job(s) or
purchase suggestion(s) that need to be satisfied through a job and purchase order. Once the items are
received to a specific bin and are therefore available, the respective vehicle in Epicor FSA updates.
Note For material requests that originate in Epicor FSA. the To Warehouse, To Bin, and Part fields are
greyed out and cannot be edited.
Note To process material move requests, you must install the Advance Material Management license.
Note Using Material Request Queue, when you process a particular request a notification is automatically
sent to Epicor FSA informing a service technician of the current status. The status is also sent once you
assign a specific material request, delete it, or create a purchase order. The status displays in the Epicor
FSA activity log associated with a particular service order or service order resource.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Advanced Material Management > General Operations > Material Queue Manager
Use the Move Inventory Request Transaction window to enter a movement request for inventory. This window
is valuable when you want to request movement for a part to another job or warehouse.
These requests can then be processed by a user within the Material Queue. When the request is processed, it
then creates a material transaction that can change the cost, quantity, and/or location of this material.
Use the Move Material Request Transaction window to request a movement transaction for materials. It lets
you indicate that you want to move materials from one warehouse/bin to another warehouse/bin.
These requests can then be processed by a user within the Material Queue. When the request is processed, it
then creates a material transaction that can change the cost, quantity, and/or location of this material.
Important PartWIP records will not be added for job operations that are complete. Negative WIP lines
will not be created as a result of material movement.
Use the Move WIP Request Transaction window to request a movement transaction for Work in Process (WIP)
jobs. This program is valuable when you want to request that a WIP job be moved from one warehouse/bin to
another warehouse/bin.
These requests can then be processed by a user within the Material Queue. When the request is processed, it
then creates a material transaction that can change the cost, quantity, and/or location of this material.
Nonconformance
Use Nonconformance to add or update non-conformant materials during job production. Generally,
non-conformance records are entered because the material is bad, defective, suspect, or warrants inspection.
The material can be an assembly, raw job material, scrap, items from a subcontractor, or parts from another
source. The information you enter is sent to an inspector, who then inspects the material and uses Inspection
Processing to disposition it.
When non-conformant materials are reported through Time and Expense Entry as part of the employee’s work
record, and that record is saved, a non-conformance record is created that is then accessible in this program.
For these types of records, you can only modify the quantity and the reason fields in Nonconformance. The
other fields are unavailable.
For more information on the discrepant material flow through the Quality Assurance module, review the Quality
Assurance Module Flow topic in the Application Help. Additionally, you can find information on how the
movement of discrepant materials from a job are costed in the Job Costing Technical Reference Guide in the
Application Help.
Tip If your Epicor application is integrated with the IQS Advanced Quality Module (AQM), the AQM
application performs the inspection processes for jobs, inventory receipts, and purchase receipts.
To track these AQM records within Non-Conformance, Service Connect uses an identifier to link the AQM
record to the non-conformance record. This field, AQMNCMNum, is located on the List sheet. This label
is an abbreviation for Advanced Quality Module Non-Conformance Material Number and displays the
identifier originally generated by the AQM application.
Menu Path
Navigate to this program from the Main Menu:
• Production Management > Quality Assurance > General Operations > Nonconformance
Report Quantity
This program lets you report that a production quantity is complete against a specific operation. It also lets
you request that the skid or pallet be moved on to the next operation.
Report Quantity has the following sheets:
• Detail - Report production quantities, print tags and generate PCIDS
• Co-Parts - Display co-parts for the reported quantity and print tags.
• Labor Equipments - Displays labor equipment associated with the report quantity.
If you have the Override Job Number check box selected on your user record within Shop Employee
Maintenance, you can do this without being clocked into the operation. If you do not have these rights, however,
you can still do this without having to end the activity.
Important In MES, the Report Quantity button is inactive if the Job Management module is not licensed.
Important You cannot report labor quantities for job operations with Labor Type = Time – Backflush Qty.
For such operations, this button is inactive. For more information about the Time – Backflush Qty labor
entry, refer to the Labor Backflushing topic in the Application Help.
Use the Return Assembly Material Request Transaction window to request that an assembly or a material
from a WIP job be returned to stock.
These requests can then be processed by a user within the Material Queue. When the request is processed, it
then creates a material transaction that can change the cost, quantity, and/or location of this material.
Use the Return Miscellaneous Request Transaction program to request that a part quantity be returned from
one warehouse and bin to another warehouse and bin. This window is valuable when you want to request that
part quantities be returned that are not linked to a job.
These requests can then be processed by a user within the Material Queue. When the request is processed, it
then creates a material transaction that can change the cost, quantity, and/or location of this material.
Use the Return Salvage Request Transaction program to request that salvaged parts be moved from a job to
stock.
These requests can then be processed by a user within the Material Queue. When the request is processed, it
then creates a material transaction that can change the cost, quantity, and/or location of this material.
The following material processing programs are available on the Material sheet in the MES Menu.
Note The most commonly used MES material processing programs appear first in this section of the course;
the remaining production programs appear in alphabetical order. Some programs selections on the Material
sheet are not covered in this course; the programs covered earlier in the course do not appear in this
section.
Adjust Inventory
Use Quantity Adjustments to adjust the part master quantity on-hand. You can adjust the quantity either up
or down.
You need to add an inventory quantity to a part from the shop floor because of a cost manufacturing variance.
Adjust Inventory
8. Click Adjust.
Use Count Tag Entry to to add or update the physical count information for count tags or sheets in a selected
cycle sequence . Open tags can be updated, and blank tags can be added only until the cycle sequence has been
posted using the Post Counts selection in the Count Cycle Maintenance Actions menu.
If the tag for which a count quantity is being entered was not originally generated as a blank tag, you cannot
change the displayed part number, bin, lot, UOM (unit of measure) code and serial number information. If you
are entering a count quantity for a blank tag, you can only change the UOM code if the Track Multiple UOMs
check box has been selected for the part in Part Maintenance in the Part > Detail sheet. Before entering count
quantities for a tag or sheet, you must:
• Create a cycle count schedule in Cycle Count Schedule Maintenance.
• Generate tags for the cycle sequence using the Generate Tags selection in the Count Cycle Maintenance
Actions menu.
• Start the cycle sequence using the Start Count Sequence selection in the Count Cycle Maintenance Actions
menu.
Note Count or blank tags cannot be deleted or voided in Count Tag Entry. They can only be voided using
the Void Tags by Part, Void Tags by PCID or Void Blank Tags selections in the Count Cycle Maintenance
Actions menu.
Note Part quantities associated with a PCID are automatically included in inventory counts, if the following
is true:
• Your company has an AMM license.
• The Enable Package Control check box is selected in Site Configuration.
• The PCID status is Stock.
• The PCID is not a child.
Note The PCID functionality is not available in Epicor Web Access (EWA).
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Inventory Management > General Operations > Count Tag Entry
Issue Assembly
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Inventory Management > General Operations > Issue Assembly
Use Issue Miscellaneous Material to enter a dispensation of miscellaneous parts from inventory. To begin,
enter the part number of the item you are issuing and then select the bin from which you are taking the part
from the list in the Warehouse Bins grid.
A transaction history record is created for the part. The transaction type is STK-UKN, which indicates the transaction
is a miscellaneous issue of stock. For more information on inventory transaction types, refer to the Inventory
Transaction Types List within the Inventory Transactions Technical Reference Guide.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Inventory Management > General Operations > Issue Miscellaneous Material
Kanban Receipts
Use Kanban Receipts to enter production, scrap and non-conformance quantities for an assembly part number.
This program allows you to quickly create a job based on a production Kanban generated by the Epicor application.
Note For more information on the Kanban functionality, review the Kanban Implementation topic in the
Application Help.
Based on entered information, the Epicor application generates a job, pulls methods, and backflushes the materials
and labor to complete a job. This program also includes subassemblies that use bills of material (BOMs). It then
adds the good quantity to Finished Goods inventory, scraps the scrap pieces, and moves discrepant pieces into
Quality Assurance (QA) inspection. If no pieces are discrepant, the application closes the job.
Kanban Receipts also handles processing of lower level lot tracked component and phantom BOM parts. The top
level assembly parts themselves can be non-tracked, lot tracked or serial number tracked.
• If the top level assembly contains a bill of materials with one of more lot tracked components, a Lower Level
Job Materials window displays after you click Update in Kanban Receipts.
• Lower Level Job Materials prompts for entry of lot numbers for each of the lot tracked components. If the
specified lot does not have enough quantity to fulfill the required Kanban quantity, you must enter multiple
lot numbers to cover the requirement.
Note If the method of manufacturing defined for the specified assembly part contains lower level
components (materials or subassemblies) that are flagged as serial tracked, Kanban Receipts does not
create a job or material transactions for that assembly. If one of the components is a serial tracked, a
message displays stating that the top level assembly part itself cannot be used in Kanban receipt processing.
Note An error message appears if you attempt to enter an assembly part number designated as a Pull as
Assembly item in the Engineering Workbench > Method of Manufacturing > Materials sheet. This
processing restriction applies regardless of the type of components (normal, lot tracked or serial tracked)
associated with it.
Parts
The Kanban Receipts program will automatically generate, complete, and close a job for manufactured parts in
Part Maintenance, under the following conditions:
• It must own a valid revision.
• It must include a valid method of manufacture with at least operation and material.
Note Parts used in Kanban Receipts can be Serial Number and Lot tracked.
Planning Contracts
You cannot assign a Planning Contract to a kanban job using the Kanban Receipts. Materials marked as Link To
Contract either in Part Maintenance or part's Bill of Materials (BOM) in Job Entry will not be tied to a contract,
as the Epicor application will ignore the Link To Contract logic.
Note Normally, once you link a job to a planning contract, all the job materials marked as Link To Contract
is automatically linked to that contract.
Use Mass Issues to Manufacturing to quickly issue the planned materials to a job, rather than enter each
transaction individually.
The main advantage of Mass Issue to Manufacturing is that it issues material to the subassemblies at the same
time. Part transactions generated through this program reduce inventory quantities and post material costs to
jobs. This program is useful if your material estimates are accurate.
After you select the parts listed in the Pick List for Jobs report, they can be issued from inventory to the job or
assembly that requires the material. You can do this line by line or with the mass issue function.
When jobs have several raw material requirements, you can use the mass issue function to expedite the issuing
process. The mass issue function works well with job materials not controlled by serial numbers. If the job calls
for lot-tracked or dimension-tracked material, select the appropriate lot number or dimension code when you
process the mass issue. You will receive prompt messages when you save the transaction.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Inventory Management > General Operations > Mass Issue to Mfg
• Service Management > Field Service > General Operations > Mass Issue to Mfg.
Use Material Request Queue to view a listing of queue material movement requests. The requests are created
whenever parts have to be moved from one location to another. Programs such as Receipt Entry, Fulfillment
Workbench and the Replenishment Workbench can generate these requests.
The Material Request Queue is valuable when you want to both view and take action on material quantity
requests.
• You select, process, and clear material requests in the Unselected sheet.
• When you select queued material transactions in the Unselected sheet, they also appear in the My Selections
sheet, allowing for a more granular view of the selected material requests.
• You can also print inventory tags for the requested material requests.
Note If a Submit for Picking request is sent from Fulfillment Workbench, there are separate material queue
records when the allocation includes both inventory and PCID inventory, one for the inventory and one for
PCID inventory.
Note The Auto Refresh selection on the Material Request Queue Actions menu can be used to designate
if the Material Request Queue should automatically be refreshed after each individual transaction is
processed. You can elect to auto refresh the Material Request Queue after each individual transaction is
processed, or to disable the Auto Refresh function; this has a substantial effect on transaction processing
times.
Business Scenario
As a fulfillment supervisor, I want to see a list of material move requests coming from Epicor FSA so I can process
a particular material move request.
Example In Epicor FSA, you can request additional quantity for an item that is not in a vehicle, or you can
increase the existing vehicle quantities. If you request additional items in Epicor FSA, Epicor ERP automatically
creates a move inventory request that displays in the Material Request Queue and Material Queue Manager.
In addition to the move inventory request, Epicor ERP creates a demand that is considered by Process MRP.
Depending on the material part type (Manufactured or Purchased), Process MRP creates un-firm job(s) or
purchase suggestion(s) that need to be satisfied through a job and purchase order. Once the items are
received to a specific bin and are therefore available, the respective vehicle in Epicor FSA updates.
Note For material requests that originate in Epicor FSA. the To Warehouse, To Bin, and Part fields are
greyed out and cannot be edited.
Note To process material move requests, you must install the Advance Material Management license.
Note Using Material Request Queue, when you process a particular request a notification is automatically
sent to Epicor FSA informing a service technician of the current status. The status is also sent once you
assign a specific material request, delete it, or create a purchase order. The status displays in the Epicor
FSA activity log associated with a particular service order or service order resource.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Advanced Material Management > General Operations > Material Request Queue
Use the Serial Number Tracker to display information about serial-tracked part records including the serial
number status, location, and serial-tracked transactions.
This tracker displays information in a dashboard format. A dashboard provides you with current information and
processes so you can more efficiently perform your tasks. You cannot add or edit records in a tracker.
Menu Path
Navigate to this program from the Main Menu:
• Executive Analysis > Trackers > Serial Number Tracker
• Material Management > Inventory Management > General Operations > Serial Number Tracker
• Material Management > Purchase Contracts Management > General Operations > Serial Number Tracker
• Material Management > Purchase Management > General Operations > Serial Number Tracker
• Material Management > Shipping / Receiving > General Operations > Serial Number Tracker
• Production Management > Job Management > General Operations > Serial Number Tracker
• Production Management > Quality Assurance > General Operations > Serial Number Tracker
• Sales Management > Customer Relationship Management > General Operations > Serial Number Tracker
• Service Management > Field Service > General Operations > Serial Number Tracker
UOM Split/Merge
Use Split Merge UOM to split an inventory quantity expressed in a specific unit of measure (UOM) into one or
more alternate units. You can also use this program to merge inventory quantities expressed in several alternate
UOMs into a single UOM quantity. It can only be used for parts for which the Track Multiple UOMs check box
is selected in Part Maintenance.
• For example, for a Split UOM transaction, 100 units on a pallet be broken into one bag (two base units), one
box (four base units), or nine cases (10 base units each or 90 total).
• Conversely, if your inventory is stored in bags and boxes, you can use the Merge option to merge them into
a single pallet of 100 base units.
When you save the transaction, the Epicor application uses the conversion factors defined in UOM Class
Maintenance to determine if the quantities selected for merging or splitting add up to the resulting UOM merge
or split quantity. Entering split or merge transactions has the net effect of zero on the total physical on-hand
inventory quantity for the part. The program updates two or more on-hand tracking part records and creates
STK-ADJ PartTran records to reflect the changes.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Inventory Management > General Operations > UOM Split / Merge
The following programs are available on the Package Control sheet in the MES Menu.
Use Package Control ID Parent Child Tracker to view high level information about selected Package Control
IDs (PCIDs); this includes information about parent and child relationships as well as current location and quantity.
Inventory planners can use it to easily monitor the current status of a specified PCID.
The Package Control ID Parent Child Tracker consists of three panels:
• Parent PCID - Displays read-only information about the PCID (if any) that is a parent to the PCID you select
in the PCID panel. It automatically populates based on the information that is available in the PCID panel; if
the selected PCID is a child to a parent, information displays for the parent PCID in this panel; conversely, if
the selected PCID is not a child to a parent, no information displays (all fields are blank).
• PCID - You use the PCID field in this panel to enter, scan or select the PCID for which you wish to view
associated status information. If a parent PCID is associated with it, its information displays in the Parent
PCID panel. An indicator displays after you select the PCID that determines if it is an inventory PCID, a staged
PCID, or a history PCID.
• PCID Items Detail - Displays detailed information about each part and the child PCIDs (if any) that are
associated with the PCID you select.
Example
PCID 1 (Parent) contains PCID 2 (Child)
• PCID 2 contains Part A, Part B and PCID 3 (Child)
• In the PCID panel, you enter, scan or select PCID 2 to view associated status information.
• The Parent PCID panel displays information associated with PCID 1 (Parent).
• The PCID Items Detail panel displays PCID 3 (Child), and detail information associated with Part A and
Part B.
Note You can view the nested structure in the Tree View; it displays the parent PCID (if any), the
selected PCID and any child PCIDs.
Note The PCID functionality is not available in Epicor Web Access (EWA).
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Advanced Material Management > General Operations > Package Control ID Parent
Child Tracker
Use Void PCID and Label to void a dynamic or a static PCID and associated label information.
As a member of the inventory personnel at a site that utilizes the Package Control functionality, you need the
ability to void a PCID and its label and remove the PCID's associated items. After you void a PCID, you can remove
all the inventory associated with the PCID. A possible reason you need to void a PCID is if some of the inventory
associated with the PCID needs to be scrapped because of a defect that you cannot fix. You can return stock
that is not defected beyond repair back into your inventory and remove the defected stock. However, if you are
a part of the automotive industry, the highly regulated labeling rules means you might have to void the entire
PCID to return the inventory to stock. You use Void PCID and Label Maintenance to void dynamic and static
PCIDs and dynamic PCIDs that you marked as label print controlled.
• You can void a PCID and its label only if you select the Allow Voids check box in Package Control ID
Configuration for a static or dynamic PCID. Additionally, you cannot void a PCID with a status of SHIPPED,
PACKED, or INVOICED.
• When you a void a dynamic PCID and its associated label, this updates the PCID and the label status to VOID.
If you void a dynamic PCID that is label print controlled, with a label type that is Individual or Internal and
a label status of STOCK, you can also select a reason code that specifies the reasoning behind the void.
• Additionally, if there are any child PCIDs associated with a parent PCID that you void, these child PCID and
label statuses update to STOCK. If the selected PCID is marked to archive the PCID history, then the header
and item records copy to the history tables and removed from the active PCID tables.
• When you void a static PCID, the PCID status updates from BUSY or EMPTY to VOID.
You can void PCIDs from both the PCID Inventory tables and the PCID Staging tables. As there is no inventory
associated with the staged PCIDs, you do not need to void with an inventory adjustment.
Note The PCID functionality is not available in Epicor Web Access (EWA).
Important The features and programs described in this topic are not available in this release.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Advanced Material Management > General Operations > Void PCID / Label
The following programs are available on the Shipping / Receiving sheet in the MES Menu.
Note The most commonly used MES shipping/receiving programs appear first in this section of the course;
the remaining shipping/receiving programs appear in alphabetical order. Some programs selections on the
Shipping/Receiving sheet are not covered in this course; the programs covered earlier in the course do
not appear in this section.
Use Bill of Lading Entry to enter and update bills of lading. A bill of lading is a shipping document that carriers
use to identify cargo. These documents can be created automatically from existing pack IDs or they can be created
manually.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Shipping / Receiving > General Operations > Bill of Lading Entry
Use Customer Shipment Entry to process customer shipments. You can either relieve inventory or ship directly
from a job.
Important If a part ships via Customer Shipment Entry, it is standard costed. Shipment from the
work-in-process (WIP) transaction (MFG-CUS) captures the standard unit cost for the part rather than actual
costs from the job. If there are variances between the standard cost of the part and the actual costs of the
job, a MFG-VAR transaction is also created for the remaining WIP balances.
• If you select the Save Shipment for Invoice check box in the Company Configuration > Modules > Sales
> Order sheet, you can use the Get Shipments function in AR Invoice Entry to quickly create invoice entries
for the customer shipments entered into Customer Shipment Entry.
• If you try to enter shipments for customers on credit hold, you receive warning messages. For more information
on customer credit checking, refer to the Customer Credit Checking topic in the Application Help.
• If you use the Advanced Production module, you can ship multiple part quantities from the same job and/or
batch job. The quantities available to ship are defined on the quantity available on the final operation. For
more information, refer to the Advanced Production Module topic in the Application Help.
• If you use the Document Management module, you can attach Certificate of Compliance documents to the
customer shipment.
If the ERS Orders check box is selected for the order in the Demand Entry > Header > Detail, Sales Order
Entry > Header > Detail and Sales Order Entry > Summary sheets, Customer Shipment Entry automatically
generates ERS (Evaluated Receipt Settlement and Self Billing) invoices for billings for the customer. ERS invoicing
allows your customer to pay invoices based on packing slip information they receive from your company.
• The ERS invoice is created for the amount of goods shipped in the pack, at the prices set in the sales order.
• If designated for the company, the invoice also generates a legal number for the resulting invoice. This
information prints on resulting AR invoices and packing slips.
• When the pack is marked as Shipped, the invoice automatically posts. After a pack has been invoiced it cannot
be unshipped.
Note ERS and non-ERS orders are not allowed in the same pack. If the first order release is added to a
pack that belongs to an ERS order, non-ERS order releases are not allowed in that pack.
Note When searching records in this application by legal number, results return only records with legal
numbers that start with the value entered in the search window's Starting At field. The results are listed
in descending order by legal number. If no value is entered, all records are returned in descending order
by legal number, including those with blank legal number values.
Tip If you install the Advanced Material Management license, and enable the Package Control
functionality for the current site, you can use a PCID (Package Control ID) to add items to a pack for sales
order for items with the same customer and ship to locations you previously picked through the handheld
SO Pick transactions.
Note A warning message appears if you attempt to mark a pack as Shipped if it contains lines for an order
that has been marked as Ship Complete (in Order Entry), but the actual shipment is only partially complete.
This message simply attempts to warn the user of this situation. but can be dismissed, allowing shipment
of the pack.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Shipping / Receiving > General Operations > Customer Shipment Entry
• Service Management > Field Service Automation > General Operations > Customer Shipment Entry
Use the Customer Shipment Tracker to locate shipments and analyze shipped items.
The Customer Shipment Tracker is a very useful tool to view shipment information and provides one place to
view shipment-related information.
Note The Subcontractor Shipment Tracker and the Transfer Order Shipment Tracker provide the same
functionality for transfer order shipments and subcontract shipments.
Note When searching records in this application by legal number, results return only records with legal
numbers that start with the value entered in the search window's Starting At field. The results are listed
in descending order by legal number. If no value is entered, all records are returned in descending order
by legal number, including those with blank legal number values.
Menu Path
Navigate to this program from the Main Menu:
• Executive Analysis > Trackers > Customer Shipment Tracker
• Material Management > Shipping / Receiving > General Operations > Customer Shipment Tracker
• Sales Management > Customer Relationship Management > General Operations > Customer Shipment Tracker
• Service Management > Field Service Automation > General Operations > Customer Shipment Tracker
Use Master Pack Shipment Entry to combine separate pack IDs (master packs) into one master pack group to
ship as a single shipment.
You can select the shipment type for the master pack, but then pack is then restricted to only shipments of that
type. Additionally, all pack IDs must have the same ship-to address as the first pack ID added to the group.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Shipping / Receiving > General Operations > Master Pack Shipment Entry
Use Miscellaneous Shipment Entry to enter packs for miscellaneous (non-billable) material. Use this program
to enter and print packs for the return of discrepant parts to a supplier from a Discrepant Material Report (DMR)
record.
Packs entered in this program are not invoiced, but they are tracked in the Miscellaneous Shipments Tracker.
You can also insert references to orders, jobs, or projects.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Shipping / Receiving > General Operations > Miscellaneous Shipment Entry
• Service Management > Field Service > General Operations > Miscellaneous Shipment Entry
Use the Miscellaneous Shipment Tracker to review packs for miscellaneous (non-billable) material. Use this
tracker to view and print packs for the return of discrepant parts to a supplier from a Discrepant Material Report
(DMR) record.
This is the read-only version of Miscellaneous Shipment Entry.
Menu Path
Navigate to this program from the Main Menu:
• Executive Analysis > Trackers > Miscellaneous Shipment Tracker
• Material Management > Shipping / Receiving > General Operations > Miscellaneous Shipment Tracker
Use Subcontractor Shipment Entry to enter shipments to subcontractor suppliers for Work in Process (WIP)
parts that require outside processing. By entering the shipment, you can process the part movement when they
are outside your site and track the material shipped to subcontractors.
You can use the Attachments selection, located on the Actions menu, to associate documents (and files created
by other applications) to specific shipment transactions.
Example You can attach a picture graphic file (.jpg, .bmp) of the actual load shipment as a proof of
shipment. This could function as a legal document, which affects payment of supplier invoices, billing for
customer invoices, liability of product and transfer of title.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Shipping / Receiving > General Operations > Subcontractor Shipment Entry
Use Stage Ship Confirm to confirm shipments of staged Pack IDs or Master Packs.
The Stage process allows you to group Pack IDs which are intended to be shipped together into stages. Once
Pack IDs are moved into position for shipment, have a stage assigned, and their status is set to Staged, they are
available in Stage Ship Confirm. In Stage Ship Confirm, you can select a group of Pack IDs and mark them as
shipped all at once.
Note A warning message appears if you attempt to mark a pack as Shipped if it contains lines for an order
that has been marked as Ship Complete (in Order Entry), but the actual shipment is only partially complete.
This message simply attempts to warn the user of this situation. but can be dismissed, allowing shipment
of the pack.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Shipping / Receiving > General Operations > Stage Ship Confirm Entry
Receipt Entry
Use Receipt Entry to record the physical receipt of purchased materials to stock inventory, directly to a job, to
a job subcontract operation, or to manually enter the receipt of non-inventory parts such as office supplies.
Receipt line items are either Purchase Order receipts (material received that are recorded against a purchase
order), or Miscellaneous receipts (material received that is not associated with a purchase order). Receipt
information updates the purchase order and creates transactions to update inventory or job quantities and costs.
If you have the Document Management module installed, you can add Certificate of Compliance documents to
the receipt line.
Receipt entries can be saved to generate accounts payable invoice entries. Use the Modules > Finance > Accounts
Payable sheet within Company Configuration to indicate whether you want to save receipt entries for accounts
payable. If the Quality Assurance module is enabled in your environment, you can also receive parts to inspection
using Receipt Entry. To complete this process, use Inspection Processing in the Quality Assurance module after
inspecting the parts you received.
Note You cannot use Receipt Entry to receive purchased items tied to a sales order release and designated
for drop shipment to the customer. An error message displays if you attempt to receive a drop ship release
in the Stock Detail sheet. You must use Drop Shipment Entry to mark a drop shipped release as "received".
This marks the sales order release as shipped and also marks the PO release as received.
Use Return Material Authorization to control and track customer returns. Enter information about the return
and communicate that information to the different groups that need to take action, such as inspection, billing,
and order processing.
The Epicor application does not automatically create credit or shipping transactions, or rework jobs based on
these returns. RMA Processing provides the communication tools to ensure the necessary actions are taken for
customer returns. Based on the reason for the return and customer needs, you can enter or change jobs, create
credit transactions in the Accounts Receivable module, or re-ship parts as necessary.
Menu Path
Navigate to this program from the Main Menu:
• Financial Management > Accounts Receivable > General Operations > RMA Processing
• Material Management > Shipping / Receiving > General Operations > RMA Processing
• Sales Management > Customer Relationship Management > General Operations > RMA Processing
• Sales Management > Order Management > General Operations > RMA Processing
• Service Management > Field Service > General Operations > RMA Processing
Use RMA Disposition Entry to dispose and complete Return Material Authorization (RMA) receipts from
inspection.
The inspector determines whether the RMA receipts are placed in stock, sent to a job, or rejected altogether.
Tip You can also access this program through Inspection Processing in the Quality Assurance module.
Note If the parent assembly returned is a serialized part number and the RMA is being dispositioned for
rework using a job, the RMA Dispositions program verifies if the Reassign Serial Number to Assembly
check box has been selected for the returned item in the Engineering Workbench > Method of
Manufacturing > Materials sheet. If it has been selected, the serial numbers from the job
material/subassembly can be reassigned as the serial number of the parent assembly (top assembly or n
deep subassembly).
If the Reassign Serial Number to Assembly check box has been cleared for the returned item, the Epicor
application discards the original serial number assigned to the top level part number and creates a new
one, regardless of the specific serialized materials or subassemblies that were originally issued to the job.
Menu Path
Navigate to this program from the Main Menu:
• Sales Management > Order Management > General Operations > RMA Dispositions
Use Receive Transfer Order to enter the receipt of inter-site transfer order packs.
The processing sequence for transfer order receipts is as follows:
1. You first enter the transfer order into Transfer Order Entry in the Inventory Management module.
2. You then use Transfer Order Shipment to ship one or more lines from the transfer order to its destination
site.
Note If a site definition allows it, shipments can be made to another site without first entering a
transfer order. Refer to the Transfer Order Shipment - Direct Shipment topic for more information.
3. Personnel located at the destination site use Receive Transfer Order to record the receipt of the transferred
items when they arrive.
When you receive the transfer order into the receiving warehouse, the Epicor application uses the following logic
to create the resulting inventory transactions:
• It generates a PLT-STK type transaction, which contains the "to" bin specified for the primary warehouse
designated for the part in the Part Maintenance > Part > Site > Warehouse > Primary Bin sheet.
• If no primary bin has been specified in the part record for the receiving warehouse, it sets the "to" bin (in the
PLT-STK transaction) to the first bin in the receiving warehouse in which the part is currently stored. If the
part is not currently stored in a bin in the receiving warehouse, it sets the "to" bin to the first alphabetic bin
number in the warehouse.
• If the transfer order is received into the primary warehouse or warehouse bin, and you do not change or
override the default receiving location, it generates a putaway transaction that can be processed in the
Material Request Queue or Material Queue Manager, located on the Advanced Material Management
General Operations menu.
Note The Epicor application does not create a putaway transaction if you do override the designated
primary receiving location in the part record for the transferred item (you are receiving it into a warehouse
other than the default receiving warehouse designated on the part record).
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Shipping / Receiving > General Operations > Receive Transfer Order
Use Transfer Order Shipment to enter the shipment of an inter-site transfer. This program is valuable when
you want to satisfy inter-site demand.
This program allows you to ship an existing transfer order entered in Transfer Order Entry in the Inventory
Management module; or, if your site definition allows it, you can use the Direct Shipment functionality on the
Actions menu to ship parts to another site without the benefit of an existing transfer order.
Use Receive Transfer Order to enter the receipt for the site that receives the parts on the transfer order.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Shipping / Receiving > General Operations > Transfer Order Shipment Entry
Void Pack
Use Void Pack to void a Pack ID prior to you shipping the Pack ID. In Void Pack you have the ability to void a
Pack ID and leave an audit trail, before you ship the selected Pack ID. You can then reassign a PCID if it is requested
by the customer. If a Pack ID is marked as shipped or invoiced you cannot void the Pack ID.
• When you void a Pack ID you delete the line items from the Pack ID and clear the pack number and pack line
numbers from a corresponding PCID.
• When you void a Pack ID you also create updates to the ShipHead status and the label status of PCID that is
Label Print Controlled that is in the selected pack.
• After you select a Pack ID to void and click the Void Pack button, you mark the ShipHead for the selected
pack as Voided. You also update the label statuses of the PCIDs contained within a pack.
• If there is a PCID associated with an Individual label type, when you void a Pack ID you update the label
status to Stock.
• If there is a PCID you associated with a Master or MixedMaster label type, you update the label status to
Confirmed when you void a Pack ID. You can view the status for the current pack in the Status field.
• You can also select to cancel the void of a pack.
When you click the Void Pack button, Shipper Comments displays. You must enter a reason why the pack is
being voided. If you do not enter a reason for the void pack, you receive an error message you that notifies you
that you have yet to enter a comment. The pack does not void until you enter a comment.
Note When searching records in this application by legal number, results return only records with legal
numbers that start with the value entered in the search window's Starting At field. The results are listed
in descending order by legal number. If no value is entered, all records are returned in descending order
by legal number, including those with blank legal number values.
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Advanced Material Management > General Operations > Void Pack
The following Maintenance Management module programs are available on the Service sheet in the MES Menu.
Note MES service programs appear in alphabetical order. Some programs selections on the Service sheet
are not covered in this course; the programs covered earlier in the course do not appear in this section.
Equipment Tracker
Use Equipment Maintenance Tracker to review master records in the EquipID table for equipment installed
and used in a manufacturing or distribution facility. This includes internal capital equipment, tools, gauges and
fixtures such as air conditioning units, forklifts, shelving, and shop floor tools.
Each equipment master record contains crucial data required to track and manage preventative maintenance
tasks in the Maintenance Management module. Detailed maintenance plans can be defined for the equipment
item that are triggered based on specified time or meter intervals. Free-form quality assurance specification and
comment text can also be added for the equipment record.
Note This only includes internal equipment you use and maintain in your own operations. You must use
the Field Service module instead of the Maintenance Management module to manage preventative
maintenance performed on equipment sold to customers.
Menu Path
Navigate to this program from the Main Menu:
• Service Management > Maintenance Management > General Operations > Equipment Tracker
Use Maintenance Job Entry for direct entry of maintenance jobs used to initiate and track the progress of
preventative maintenance performed on a piece of equipment.
Maintenance jobs can be directly entered into Maintenance Job Entry by a trades person or management. It can
also be used to update or modify maintenance jobs that have been generated:
• When a maintenance request is approved in the Maintenance Request Queue
• By the Maintenance Plan Processor for equipment maintenance plan, or
• By the Create Maintenance Jobs selection on the Case Entry Actions menu
Maintenance Job Entry is a tailored version of the standard Job Entry, designed for use with maintenance jobs
only. For more details, refer to the Job Management module Application Help.
The Maintenance Job Tracker is a display-only version of the primary entry program. Use the tracker to review
current information about a selected record. You cannot add or edit records in the Maintenance Job Tracker.
Menu Path
Navigate to this program from the Main Menu:
• Service Management > Maintenance Management > General Operations > Maintenance Job Tracker
Use Maintenance Request Entry to request that maintenance be performed on a piece of capital equipment.
Maintenance Request Entry can be accessed directly from the Maintenance Management menu, or by using the
Create Maintenance Request selection on the Actions menu in Case Entry. You can search for an equipment
record based on many of the fields (Brand, Model Number, Serial Number) defined in Equipment Maintenance.
When you enter the maintenance request, you assign topic codes that identify the nature of problem and
maintenance work required. When you first enter a maintenance request, it contains a status of Pending; it can
be cancelled as necessary while still in this status. Pending maintenance requests display in the Maintenance
Request Queue for disposition by a manager or a trades person.
• The person who is disposing the maintenance request can reject it, or approve it and automatically generate
a maintenance job. Once a maintenance job is created, it displays in the Maintenance Job Queue or can be
updated in Job Entry. The Epicor application generates a maintenance job, and it automatically links it to the
maintenance request record. It sets the status of the linked maintenance request to Complete when you
complete the work on the maintenance job.
• The maintenance request can also be rejected in the Maintenance Request Queue. When rejected, the
manager or trades person enters a topic code that denotes the reason for the rejection. You can review request
rejections in Maintenance Job Tracker or Maintenance Request Entry, and resubmit them for re-approval
if necessary.
Maintenance requests can also be viewed on the Maintenance Request Report, which can be accessed from
the Actions menu.
Use Maintenance Request Queue to disposition maintenance job requests previously entered into Maintenance
Request Entry. Once a maintenance job request has been entered, a manager or trades person can use
Maintenance Request Queue to:
• Approve the maintenance request and automatically create a maintenance job. Once a maintenance job has
been created, it displays in the Maintenance Job Queue or can be updated in Maintenance Job Entry.
• Approve the maintenance request and automatically create a maintenance job, but place it on hold.
• Reject the job request. If rejected, a code must be entered that denotes the reason for the rejection. The
person who initially entered the request is then able to view this in the Maintenance Job Request Tracker or
Maintenance Request Entry.
Use Meter Reading Entry to record meter data for a specific piece of equipment. The Preventative Maintenance
Processor uses the meter data to determine when to create a preventative maintenance job.
The following programs of interest to shop floor supervisors are available on the Supervisor sheet in the MES
Menu.
Note These programs appear in alphabetical order in this section of the course. Some programs selections
on the Supervisor sheet are not covered in this course; the programs covered earlier in the course do not
appear in this section.
Inspection Processing
Use Inspection Processing Entry to inspect the non-conformance entries. You can also inspect purchase order
receipts and customer returns.
Important Once inspection information is entered for a non-conformance record, that record is considered
Closed; it cannot be updated or deleted.
For more information on the flow of discrepant/non-conformant material through the Quality Assurance module,
review the Quality Assurance module in the Application Help.
• When a PO Receipt fails an inspection and goes to the DMR Processing, the Non-Recoverable Tax is included
in the Material Unit Cost for the following transaction types:
• INS-DMR
• When a part is rejected during the DMR Processing, the Non-Recoverable Tax is included in the Material Unit
Cost for the following transaction types:
• DMR-REJ
• When a part is accepted during the DMR Processing, the Non-Recoverable Tax is included in the Material Unit
Cost for the following transaction types:
• DMR-STK
• DMR-MTL
• DMR-SUB
Example You receive a purchase order for Part-A that includes the following setup:
Quantity (Each) Unit Price (USD) Tax% Tax (USD) Order Total (USD)
10 100 10 100 1000
During the Inspection Process you pass 8 units and reject 2. As a result, the Part Transaction History
Tracker displays the following values:
Note While the Non-Recoverable Cost is added to the Material Unit Cost for each transaction type,
the overall Non-Recoverable value displays only for the PUR-INS transaction.
Next, during the DMR Process you pass 1 unit and reject 1. As a result, the Part Transaction History
Tracker displays the following values:
Menu Path
Navigate to this program from the Main Menu:
• Production Management > Quality Assurance > General Operations > Inspection Processing
Lot Tracker
Menu Path
Navigate to this program from the Main Menu:
• Executive Analysis > Trackers > Lot Tracker
• Material Management > Inventory Management > General Operations > Lot Tracker
• Production Management > Job Management > General Operations > Lot Tracker
PCID Build/Split/Merge
Use PCID Build/Split/Merge to build, split or merge PCIDs. You can build PCIDs that contain parts, or parent
PCIDs that contain child PCIDs, merge two or more PCIDs into a single PCID, nest PCIDs into another PCID or
split parts from a PCID and add them to another PCID. You can also return parts in a PCID to inventory.
Example PCID0045 contains two pallets. Each pallet contains 50 parts. If you want to split the PCID, you
can move the entire PCID to another PCID or to stock. You can also move parts of the PCID contents, such
as a pallet or a group of parts, to another PCID or to stock.
In PCID Build/Split/Merge, you can build, split or merge the contents of PCIDs to and from other PCIDs to and
from inventory.
• On the PCID Build/Split/Merge sheet, you can build, split or merge contents to and from PCIDs. You can
build PCIDs and add parts and child PCIDs to it. You can move parts and child PCIDs from one PCID to another
PCID. You can also remove parts or child PCIDs from another PCID.
• On the To/From Inventory sheet, you can add or remove PCID contents to and from inventory. You can
remove parts from stock and add them to a PCID. You can remove parts from a PCID to inventory as individual
parts. You can also remove a child PCID from a parent PCID and return it to inventory.
Important The parts you want to move do not need to have the same part number. You can also move
serial or lot tracked parts into a PCID.
Note The PCID functionality is not available in Epicor Web Access (EWA).
Menu Path: Material Management > Advanced Material Management > General Operations > PCID Build /
Split / Merge
PCID Generator
Use the PCID Generator to generate PCIDs and print PCID barcode labels.
When you generate a group of PCIDs and print labels, you can later use them in other areas to load inventory.
When you generate PCIDs, you can determine the number of PCIDs, the package control type, the package
control ID code, package code and part. You can also enter the number of PCID labels to print, and the printer
from which you want to print a label.
When you generate a PCID, the format is based on the format defined on the selected package control ID
configuration.
You can run the PCID generation manually, or schedule this process to run automatically. You can also attach
the process to a schedule.
Note The PCID functionality is not available in Epicor Web Access (EWA).
Menu Path
Navigate to this program from the Main Menu:
• Material Management > Advanced Material Management > General Operations > PCID Generator
Project Tracker
This tracker is a display-only version of the primary entry program. Use the tracker to review current information
about a selected record. You cannot add or edit records in a tracker.
For example, use the Job Tracker to review information about a job, such as demand links, operations, and
materials.
Each tracker can contain sheets from the primary entry program and supplemental sheets unique to the tracker.
Information on primary sheets and fields is included in the Application Help for the entry program. Supplemental
sheet information is included in the Application Help for the specific tracker.
Menu Path
Navigate to this program from the Main Menu:
• Executive Analysis > Trackers > Project Tracker
• Production Management > Job Management > General Operations > Project Tracker
• Sales Management > Customer Relationship Management > General Operations > Project Tracker
• Sales Management > Order Management > General Operations > Project Tracker
• Sales Management > Quote Management > General Operations > Project Tracker
• Service Management > Project Management > General Operations > Project Tracker
Use the Purchase Order Tracker to research details regarding a purchase order.
This tracker is a display-only version of the primary entry program. Use it to review current information about a
selected record. You cannot add or edit records in a tracker.
Each tracker can contain sheets from the primary entry program and supplemental sheets unique to the tracker.
Information on primary sheets and fields is included in the Application Help for the entry program. Supplemental
sheet information is included in the Application Help for the specific tracker.
Menu Path
Navigate to this program from the Main Menu:
• Executive Analysis > Trackers > Purchase Order Tracker
• Financial Management > Accounts Payable > General Operations > Purchase Order Tracker
• Material Management > Inventory Management > General Operations > Purchase Order Tracker
• Material Management > Purchase Contracts Management > General Operations > Purchase Order Tracker
• Material Management > Purchase Management > General Operations > Purchase Order Tracker
• Material Management > Shipping / Receiving > General Operations > Purchase Order Tracker
• Material Management > Supplier Relationship Management > General Operations > Purchase Order Tracker
• Production Management > Job Management > General Operations > Purchase Order Tracker
• Production Management > Quality Assurance > General Operations > Purchase Order Tracker
• Production Management > Scheduling > General Operations > Purchase Order Tracker
• Sales Management > Quote Management > General Operations > Purchase Order Tracker
Receipt Tracker
Use the Receipt Tracker to view receipts of purchased materials to stock inventory, directly to a job, to a job
subcontract operation, or to view receipts of non-inventory parts such as office supplies.
The Receipt Tracker is the read-only version of Receipt Entry.
Menu Path
Navigate to this program from the Main Menu:
• Executive Analysis > Trackers > Receipt Tracker
• Financial Management > Accounts Payable > General Operations > Receipt Tracker
• Material Management > Purchase Contracts Management > General Operations > Receipt Tracker
• Material Management > Purchase Management > General Operations > Receipt Tracker
• Material Management > Shipping / Receiving > General Operations > Receipt Tracker
The Sales Order Tracker displays read-only information about open and closed sales orders, including shipment
activity, invoice activity, header and line item information, as well as sales order advances and deposit balances.
Each tracker can contain sheets from the primary entry program and supplemental sheets unique to the tracker.
Information on primary sheets and fields is included in the Application Help for the entry program. Supplemental
sheet information is included in the Application Help for the specific tracker.
Menu Path
Navigate to this program from the Main Menu:
• Executive Analysis > Trackers > Order Tracker
• Financial Management > Accounts Receivable > General Operations > Order Tracker
• Material Management > Shipping / Receiving > General Operations > Order Tracker
• Production Management > Scheduling > General Operations > Order Tracker
• Sales Management > Customer Relationship Management > General Operations > Order Tracker
• Sales Management > Order Management > General Operations > Order Tracker
• Sales Management > Quote Management > General Operations > Order Tracker
• Service Management > Field Service > General Operations > Order Tracker
Shop Tracker
Use the Shop Tracker to review current information about shop activity. This includes information on resources,
labor activity, and shop warnings.
For more information on trackers, review the Tracker Overview topic in the Application Help to gain an
understanding of the elements of a Tracker and to learn how to navigate within the Tracker to obtain the needed
information. If you encounter a concept or term in this topic with which you are unfamiliar, please check the
Tracker Overview topic for its definition.
Menu Path
Navigate to this program from the Main Menu:
• Executive Analysis > Trackers > Shop Tracker
• Production Management > Job Management > General Operations > Shop Tracker
The Manufacturing Execution System (MES) Context Menu displays the following options:
• Change Company - Select this option to switch a company that the user logged into the MES is authorized
to work with.
Note To set up company privileges, navigate to the User Account Security Maintenance > Company
> Detail sheet and define the required company(s).
• Change Site - Select this option to switch a site that the user logged into the MES is authorized to work with.
Note To set up site privileges, navigate to the User Account Security Maintenance > Company >
Detail sheet and define the required site(s).
• Developer Mode - Select this option to launch the Selected Customization window. Use this window to
select or import an existing customization.
If you select this option and don't select an existing customization, right-click in the MES Menu and select
the Customization command. This launches the default Customization Tools Dialog window used to
create and save a new customization.
Important For the MES Context Menu to display the Customization command, you must activate the
Developer Mode.
Important Only users with activated customization rights can access the Developer Mode.
To activate the customization rights, select the Customize Privileges check box located on the User
Account Maintenance > Options sheet.
Note For more information about Customization, refer to the Select Customization, Begin
Customization, and Advanced Customization topics in the Application Help.
In this workshop, review and execute some of the Context Menu options.
1. Click Yes.
A Change Password window displays.
3. In the New password field, enter a new password. An example would be manager2.
5. Click OK. The Change Password window closes and you are logged on with the manager user
ID.
6. Record the new password. This is important as this will be the password everyone uses when
they log on with the manager ID until the database is refreshed.
4. Click OK.
The MES Menu displays.
5. Right-click in the MES Menu and select the Change Company option.
The list of authorized companies displays.
7. Right-click in the MES Menu and select the Change Company option.
The list of authorized companies displays.
9. Right-click in the MES Menu and select the Change Site option.
10. In the grid, select the EVN (Evanston) site and click OK.
You are now in the Evanston site.
11. Right-click in the MES Menu and select the Change Site option.
The Change Current Site window displays.
12. In the grid, select the MfgSys (Main) site and click OK.
You are now back in the Main site.
1. Right-click in the MES Menu to display the list of Context Menu options.
Notice the Customization option is not listed.
4. Click Cancel.
Note For the purpose of the course, you will not create a new customization. For more information
about Customization, refer to the Select Customization, Begin Customization, and Advanced
Customization topics in the Application Help.
If the Row has been modified by another user message displays, click OK, refresh, clear the check box
again, and save.
14. In the Log On window, in the User name field, enter manager.
1. Click Yes.
A Change Password window displays.
3. In the New password field, enter a new password. An example would be manager2.
5. Click OK. The Change Password window closes and you are logged on with the manager user
ID.
6. Record the new password. This is important as this will be the password everyone uses when
they log on with the manager ID until the database is refreshed.
17. Right-click in the MES Menu and review the list of Context Menu options.
The Developer Mode option is not listed.
Conclusion
Index
I issue material 20
issue miscellaneous material 31
issue assembly 31