TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII

Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task
BASIC COMPETENCIES
Participate in Company
workplace Orientation
communication  Microphone
Work in team  Speaker
Training
environment Professional  LCD Projector October
Supervisor – Direct
Practice career Development Dual  Laptop or BEST 05, 2020
Charmaine Observation
professionalism Seminar Training Desktop Freeport
Pulido
System Computer Colleges 8:00 am –
Practice Interview
 Internet 5:00 pm
occupational Trainer – Rina
Occupational Connection
health and Constantino
Health and
safety
Safety (OSH)
procedures
Training
COMMON COMPETENCIES
 Microphone October
 Speaker 08, 2020
Training  LCD Projector
Updating Direct 8:00 am –
Develop and Dual Supervisor –  Laptop or BEST
Industry Observation 12:00 pm
update industry Training Mark Carpio Desktop Freeport
Knowledge
knowledge System Computer Colleges
Seminar Interview
Trainer – Rina  Internet
Constantino Connection

Observe Occupational Dual Training  Microphone BEST Direct October

workplace Health and Training Supervisor –  Speaker Freeport Observation 05, 2020
hygiene Safety (OSH) System Charmaine  LCD Projector Colleges
procedures Training Pulido  Laptop or Interview 8:00 am –
Desktop 5:00 pm
 TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII

Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task
Computer
Trainer – Rina  Internet
Constantino Connection

 Microphone
Training  Speaker
Supervisor –  LCD Projector October
Technical Direct
Perform Dual Charmaine  Laptop or BEST 05, 2020
Training on Observation
computer Training Pulido Desktop Freeport
Computer
operations System Computer Colleges 8:00 am –
Operations Interview
Trainer – Rina  Internet 5:00 pm
Constantino Connection

 Microphone
Training
 Speaker
Supervisor –
 LCD Projector October
Occupational Charmaine Direct
Perform Dual  Laptop or BEST 05, 2020
Health and Pulido Observation
workplace and Training Desktop Freeport
Safety (OSH)
safety practices System Computer Colleges 8:00 am –
Training Interview
 Internet 5:00 pm
Trainer – Rina
Constantino Connection

Provide effective Customer Dual Training  Microphone BEST Direct October

customer service Service Training Supervisor –  Speaker Freeport Observation 05, 2020
Relation System Charmaine  LCD Projector Colleges
Training Pulido  Laptop or Interview 8:00 am –
Desktop 5:00 pm
Computer
Trainer – Rina  Internet
Constantino Connection
 TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII

Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task

CORE COMPETENCIES
Trainees Training
Training Mode of Tools and Assessment Date and
Requirements Staff Facilities
Activity/Task Training Equipment Method Time

Take table  Napkins

reservations  Menu folders
 Order slips
Prepare  Condiments
service Training
 Tablecloth/
stations and Supervisor –
Placemats October 1,
Charmaine
Prepare the equipment  Salt and 2020 to
Dual Pulido A&A Bar
dining Pepper October
Training and Observation/
room/restaurant shakers 30, 2020
System Restaurant Demonstration
area for service Set the tables 8:00 AM
Trainer –
 Dinnerware/ to 5:0 PM
in the Rina
Constantino Chinaware
dining
 Glassware
area  Silverware/
Flatware
 Holloware
Training
Guest
Supervisor –
Relation  CBLM November
Charmaine
Welcome guests Procedure 2, 2020 to
Dual Pulido BEST
and take food Demonstration November
Training Training Freeport  Blank order
and beverage Role Playing 5, 2020
System Colleges slips
orders 8:00 AM
Order Taking Trainer –
to 5:0 PM
Rina
Procedure
Constantino
Promote food and Updating Dual Mila Otom A&A Bar  Menu November
 TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII

Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task
Knowledge on 6, 2020 to
Demonstration/
November
beverage Food and Training Oral
14, 2020
products Beverage System  CBLM questioning/
8:00 AM
Offered Simulation
to 5:0 PM
Training
Supervisor – November
Food and Written
Charmaine 15, 2020
Beverage Examination/
Provide food and Dual Pulido  Menu to
Demonstration/
beverage services Services Training A&A Bar November
Oral
to guests Procedure System  CBLM 22, 2020
questioning/
Training Trainer – 8:00 AM
Simulation
Rina to 5:0 PM
Constantino
Provide room Take and Dual Training A&A Bar  Trays and Demonstration/ November
service Process Room Training Supervisor – trolleys Oral 23, 2020
Service System Charmaine  Tableware and questioning/ to
Pulido appointments Written November
Orders
 Linen Examination 28, 2020
 Printed 8:00 AM
Present and Trainer – to 5:0 PM
materials
Serve Food Rina
and Beverage Constantino  CBLM
Orders to
Guest

Present Room
Service
Account
 TRAINING PLAN FOR FOOD AND BEVERAGE SERVICES NCII

Trainee’s Training
Mode of Facilities/Tools Date and
Training Activity/ Staff Venue Assessment
Training and Equipment Time
requirements Task
Clear Away
Room Service
Equipment

Customer
Training
Relation
Supervisor – November
Training- Charmaine Written 29, 2020
Receive and Seminar Dual Pulido Examination/ to
handle guest Training A&A Bar Oral December
 CBLM
concerns Dealing with System questioning/ 5, 2020
Guest’ Trainer – Role-play 8:00 AM
Rina to 5:0 PM
Concerns and
Constantino
Complaints

CHUM FLOREZ RINA C. CONSTANTINO

Institution Representative School Representative