SEMESTER MAY 2013 : UTP STUDENT INDUSTRIAL TRAINING (SIT)

STUDENT INDUSTRIAL TRAINING

REPORT

SEMESTER MAY 2013

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1.0 INTRODUCTION

The “Student Industrial Training” or SIT is one of the two phase in the 7
months industrial internship program constructed by Universiti Teknologi
PETRONAS (UTP) management which is compulsory for all graduating students as
part of academic background.

In this first part of 14 weeks training from a total of 28 weeks, they have to
utilize what they had learned before though it may seem unimportant or even
neglected during their learning period in UTP. There will be a lot of opportunity for
the students to develop their skills in work ethics, communication, safety practices,
management, etc. Furthermore, this program also promote a close relationship
between industries and the university itself which can be a great benefit not only to
the university but also to the student in the future.

The Industrial Training program will also provide opportunity to the students
to build the understanding of the fundamentals of business and organization
performances such as economic models of business, competitive positioning and
strategy execution. With this real life exposure, students should be able to develop
the ability to explore consequences of change and make a better decisions.

At the end of the training, it is expected for the students to be able to:

1. Demonstrate skills in communication, management and teamwork;

2. Adopt ethic, professionalism and HSE practices in work culture;
3. Demonstrate continuous learning and development of skills in work ethics,
communication, management, and teamwork and;
4. To apply theoretical knowledge in industrial application;
5. Appreciate sustainability issues in industries.

During the industrial training period, the author will be supervised by assigned
personnel from both the Host Company and also from the UTP supervisor. The two
supervisor will assess the author’s performances throughout the internship period
with predefined assessment percentages.

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2.0 GENERAL OVERVIEW OF THE COMPANY

The host company for the author, Muhammad Zulfadhli Bin Ruslan (Student
ID : 13755) is DR. NIK & ASSOCIATES SDN. BHD. (DNASB), being located at
the headquarter office in Kuala Lumpur.

2.1 Company’s Background

DR. NIK & ASSOCIATEDS SDN. BHD. (DNASB) is a full service multi-
discipline local consultant engineering firm that is fast emerging as a leading firm in
Malaysia. Incorporated in 1994, it was formed to expand its business activities and
enhance corporate culture.

DNASB employs approximately 130 employees comprises of high skilled

and qualified engineers and professionals who posses practical knowledge gained
from more than 15 years experiences in the engineering consultancy. DNASB posses
the capability, diversity and expertise to meet customer’s specific needs for almost
20 years. DNASB, over this long period, successfully transform ideas into reality and
solutions together with consulting services that deliver trusted insight and real
impact.

Figure 2.1 : Company’s logo and pictures of headquarter office surroundings in Kuala
Lumpur.

DNASB headquarter is located in Kuala Lumpur, Malaysia. However, to

ensure DNASB can efficiently deal with clients best interest throughout Malaysia,

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the firm had set up branch offices in a number of states which include Pahang,
Terengganu, Pulau Pinang, Johor and Negeri Sembilan.

DNASB has a broad client based ranging from Federal, State, and
governmental organizations to various private sector organizations in Malaysia, as
well as in the Southeast Asian region and Asian Region.

Some of the clients of DNASB are :

Figure 2.2 : Some of the clients of DNASB.

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2.1.1 Company’s Vision(s)

i. To provide excellent and quality services to the full satisfaction to

the client by providing world class profesional engineering practice
ultimate goal of Zero-Defect delivery.

ii. To offer a comprehensive range of technical, engineering and

project management services from pre-feasibility study stage to
implementation of project. These includes feasibility studies, site
investigations and survey, project planning and optimization,
architectural to structural concepts, engineering design,
documentation of tendering, pre-qualification of bidders and calling
bids, contract administration, construction supervision, project
commissioning an d management.

2.1.2 Company’s Objective(s)

To become a key player in the field of engineering technology and

management consultancy on the by focusing on the application of the latest
technology and management thinking and practices.

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2.2 Core Business

i. DNASB takes a flexible approach to develop solutions for clients

and embracing new technology to further these solutions.

ii. DNASB offers a comprehensive range of technical, engineering

and project management services from pre-feasibility, design and
built of civil engineering works with core expertise in coastal and
river engineering, infrastructure and project management through
to full asset management and planning. DNASB offers cost
effective solutions to improve client’s project performance
objective.

iii. DNASB’s expertise is backed by local and internationals standards

and practices, knowledge of local factors and in-depth
understanding of regulatory requirements and supported by latest
software tools and profesional and competent human capital.

iv. DNASB tailors each project to client’s exact specifications –

ranging from key personnel from an extensive engineering team to
the selection of the optimum solution to ensure the effective
delivery.

v. DNASB offers a one-stop service for all the client’s engineering

requirements.

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2.3 Organizational Chart of The Company

MANAGING DIRECTOR

DIRECTOR DIRECTOR

HYDROLOGY & WATER CIVIL, INFRASTRUCTURE & COASTAL ENGINEERING,

PROJECT MANAGEMENT
RESOURCES ENGINEERING STRUCTURAL ENGINEERING HYDRAULIC STUDY &
DIVISION
DIVISION DIVISION ENVIROMENT DIVISION

HUMAN RESOURCE,
GEOGRAPHICAL SYSTEM (GIS) ADMINISTRATION, ACCOUNTS
DIVISION & BUSINESS DEVELOPMENT
DIVISION

PROFESSIONALS & SUB-PROFESSIONALS

Figure 2.3 : Organizational hierarchy of DNASB.

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2.4 Hydrology and Water Resources Engineering Division

In the main office of DNASB, there were 4 main engineering division which are:

 Civil, Infrastructure & Structural Engineering Division;

 Geographical Engineering (GIS) Division;
 Hydrology & Water Resources Engineering Division; and
 Coastal Engineering, Hydraulic Study & Environmental Division.

The author was offered a placement in Hydrology and Water Resources Engineering
Division together with a few other colleagues.

2.4.1 Introduction

At DNASB, providing superior, value-added customer service is our

paramount concern. Our professionals take the time to listen to what our clients have
to say, and then apply their knowledge and experience to select the right plan of
action.

It is our belief that great ideas come from listening to our clients and
considering all viewpoints … and great projects come from understanding
those viewpoints and applying modern technology in an environmentally
responsible manner.

Through this simple formula of collaboration and teamwork, DNASB finds

innovative solutions to complex problems that are agreeable to everyone involved.
Our cost effective approach has been applied to hundreds of challenging energy and
water resource projects nationwide.

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2.4.2 Services Offered by Division

i. Feasibility studies on water resources project

ii. Flood mitigation

iii. Irrigation project

iv. Urban drainage design

v. Hydrological design

vi. Dam & Hydropower project

vii. Water supply and distribution system

viii. Pipeline design

ix. Integrated river basin management

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3.0 WORK CULTURE

3.1 Occupational Health and Safety

Occupational safety and health is an area concerned with protecting the

safety, health and welfare of people engaged in work or employment. The goals of
occupational safety and health programs include minimizing risk of unwanted
incident by implementing a safe and healthy work environment. Since DNASB is a
engineering consultation firm in civil engineering, therefore Health, Safety and
Environment (HSE) is an important issues.

3.1.1 Safety Regulations

Safety and health is important for moral, legal, and financial reasons. All
organizations including DNASB have a duty in taking care of their employees and
any other individuals that may be affected by the companies undertaking remain safe
at all times. Moral responsibility would involve the safety of employee's lives and
health. Legal cause for OSH practices relate to the preventative, penalizing and
compensatory effects of laws that protect worker's safety and health. OSH can also
decrease employee injury and sickness related costs, as well as medical care, sick
leave and disability benefit costs.

3.1.2 Training

Working in civil engineering field, the author will have to deal with
construction site and etc. Though, UTP had prepared the author well by initiate a
CIDB seminar that make the author eligible to be a CIDB Green Card holder.

Figure 3.1 : The author’s CIDB Green Card.

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During the author industrial training with DNASB, the author did not
received any seminar in HSE or any formal training related to it. The company
emphasis in hand-on working experience and believes it is more effective and
relevant to the company. Mainly, host company supervisor Mr. Loke Kok Wai and
also other engineers will guide and assist the author in what need to be done and
what is prohibited.

3.1.3 Company Standard Operating Procedure (SOP)

Standard Operating Procedures provide employees with a reference to

common business practices. DNASB Quality Management System is prepared in
compliances to ISO 9001:2008 Quality System Requirements. The manual provides
DNASB’s policies and directives as regard to each clause of the ISO 9001:2008
Quality System Standard.

Below is a list of Quality Procedures (QP) complied by the company :

No. Title Objective

To ensure that all enquiry

handling is properly handled and
Enquiry & Proposal Handling
QP-1 to materialize the enquiries into
Procedure
proposals/reports that satisfies the
client’s requirements

To ensure that all purchases or

engagement of external
professional services/personnel
QP-2 Procurement Procedure
are properly documented and
authorized and capital items are
leased when necessary

To ensure that the Terms of

Reference (TOR) in the award
QP-3 Award & Agreement Procedure
letter/ agreement document tallies
with the TOR in the letter of

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intend to avoid conflicts of

information

To ensure the project resources

Project Resource Planning
QP-4 requirements are identified before
Procedure
commencement.

To ensure that the correct project

planning is carried out for all
projects and ensuring that the

QP-5 Project Planning Procedure client is made aware of and, if

possible, approves the project plan
and any changes from the original
proposals.

To ensure that the design is

carried out with a proper planning
QP-6 Design Procedure
in fulfilling client’s requirement
and professional obligations.

The purpose of this procedure is

to ensure design change(s) is
QP-9 Design Change Procedure
made accordingly and to assess
impact (if any) of the change(s).

To ensure that tender exercise for

QP-10 Tendering Procedure
a project is properly carried out.

To ensure all studies are

QP-11 Study Procedure conducted in a proper manner and

meeting the client’s requirement.

To ensure all supervision works

QP-12 Site Project Supervision Procedure are carried out to fill client’s
requirements and specifications.

To ensure all site project

QP-13 Site Project Management Procedure
management works are carried out

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accordingly to ensure smooth

operation of site at a particular
project.

To review the effectiveness of

QP-14 Management Review Project DNA Quality Management

System.

To ensure that the information in

the form of documents and data
Control of QMS Documentation
QP-15 are kept up-to-date and distributed
Procedure
to all those needed it for
operations.

To ensure that all drawings are

prepared accordingly and
QP-16 Control of Drawing Procedure
distributed to all those requires for
discussion and construction.

To ensure non-conformances are

QP-17 Corrective Action Procedure
investigated

To ensure potential problems are

identified through analysis of

QP-18 Preventive Action Procedure sources of information and that

actions are taken to eliminate
potential non-conformity.

To specified requirements and

Control of Quality Records
QP-19 effective operations of DNA
Procedure
Quality Manual.

Describes how the continued

QP-20 Internal Quality Audit Procedure effectiveness of DNA Quality

Manual is maintained.

Recruitment, Training & HR To ensure all procedures related to

QP-21
Procedures HR are properly documented.

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To identify and control the issue

of statistical technique in the
Application of Statistical Technique
QP-23 company with aim of improving
Procedure
product quality.

To ensure all monitoring &

measurement equipments shall be
calibrated and/or verified at

Control of Monitoring & Measuring specified internal or prior to use

QP-24
Equipment hence monitoring and measuring
shall be carried out in a manner
that is consistent with specified
requirement.

To ensure all customer properties

Control of Customer Property
QP-25 are handled and manage properly.
Procedure

To provide the guideline for the

maintenance of the infrastructure
Infrastructure Maintenance
QP-26 in ensuring that proper
Procedures
maintenance is achieved to
product requirements.

To provide a data bank on

performance or achievement of

QP-27 Project Close-up Procedures proposal or projection the

company’s capability and
experience.

To ensure that all GIS data in

QP-28 Control of GIS Data Procedure softcopy is recorded and stored

properly.

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To ensure all Project Management

Project Management Consultancy Consultant consultancy services

QP-29
Services Procedure are carried to the fulfillment of
client’s requirements.

Table 4.1 : Quality Procedures (QP) complied by DNASB.

3.2 Work Environment

3.2.1 Leadership and Team Work

A good working environment must have a good leader ship and team work.
Leadership is important in team work. A good leadership is crucial in order to make
sure a project is successful or not. A leader must be able to successfully monitor,
supervise and control his/her subordinate. A good leader must also has a good
management skills. Both leadership and management skills are very close related in
real working life.

Throughout the training, the author had interacted with colleagues of various
levels and parties. Beside working with permanent engineer and staffs, the author
also sometimes, assist engineer in coordinating the works that been given by them to
fellow trainees in the department. The author, keep update with the work progress
with the project beside completing his own task. The author also kept the team
members updated with every single update from the engineers.

As a trainee, the author was subjected to a team consists of highly

experienced workers and frequently play as a part of a team. In any working places,
the author believes that teamwork is a must in order to complete any tasks efficiently.
As a subordinate, the author obeyed the managing style of the leader in charge.
Nevertheless. The author may allow to voice out his opinion in case of different
opinion with the team.

3.2.2 Work Ethics, Business Value and Management Skills

Industrial attachment with a business entities such as DNASB provides

opportunities for the author to cultivate business values and ethics that hardly

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acquired in the university. The author observed that the employees are driven by their
loyalty to the company to ensure profitable projects can be achieved.

Professionalism element is also greatly emphasized. Professionalism make

the project going smoothly because of the focuses given by every employees. They
are always working efficiently by reduce futile conversation during working hours.
Every phase of the project they were working for run smoothly as they kept in mind
that no matter how busy they were, they have a dateline to catch. The employees also
profesional in keping private matters from bothering them although some of them are
closely related.

Management skills are very important in order to ensure that the project runs
smoothly and deliver within the dateline. The management skills are not only
practiced by Project Manager but all of the project team members. The author also
learned how to present and proposed work to management and other parties for
approval as well as how to deal with people from higher positions.

The author also learn hands-on about the work ethics throughout the training
at DNASB. Good ethic is not only good for the company but also the employee
him/her selves. An employees with a good morals and ethics can be an example to
another employees and even the society thus should be promoted to a better position.
Being accurate, reliable and resourceful are among the ethics that being applied in
the company.

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4.0 WORK EXPERIENCES

4.1 Skills Gained

In DNASB, Mr. Loke Kok Wai was assigned to be the host company
supervisor for the author. He is one of the engineer involve in designing and
determining projects that involve hydrology. However, the author also get my
experiences by helping other engineer.

4.1.1 Study of Area of Study (Desktop Study)

Before any project can started, a feasibility study needed to be done by

further study on the study area. Further study of the proposed project area including a
desktop study of the area on the existing developments and what are the parameters
involved. Taking the example of one of the projects the author had done, the client
want to reroute existing river so that the proposed development project can be carried
out. Therefore, the author is given a task to study the surrounding area and
crosscheck with the AutoCAD drawings, which is provided by the draftsman, for the
checking of left out details of the drawings. If there are missing details, the missing
details will be take note and added to the drawings. The author also learned to use
Google Earth and Global Mapper software besides enhanced the author skills in
AutoCAD.

Figure 4.1 : Software used for desktop study.

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Google Earth software is a multiple satellite images of the Earth. Using this real
images, the author can easily reconfirm the existing development as shown by Google
Earth comparing with the drawings made by the draftsman. Global Mapper software
were also use for the same function. Global Mapper is the software that commonly use
by engineers to create, edit or cross references a map. In Global Mapper, the author can
import drawing files such as from AutoCAD, topographic map, and also pictures from
Google Earth. Using the same coordinate projection format, for example RSO West
Malaysia, the items imported into the Global Mapper can be aligned perfectly.

Figure 4.2 : Comparing and import files from Google Earth to Global Mapper.

Figure 4.3 : Cross checking the topography map and Google Earth for detail.

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Figure 4.4 : Example of Global Mapper software projection interface.

4.1.2 Catchment Area

The author was involved in a project namely River of Life (ROL). The
project was proposed to clean a river from pollutants cause by human activities by
intercepting all incoming flow from outlets along the river stretch and to be treated in
a treatment plant. This project involved the determination of the incoming drain
catchment area and the author was assigned to assist in demarcating the said
catchment.

Through this project, the author learned on surveying the details by going to
the site. The author identified all the incoming outlets together with their details. The
data was then transferred into AutoCAD drawing of the river. Then, the author
obtained the map of catchment from Geographical Engineering (GIS) Division. The
author also obtained data about the catchment form previous Local Authorities
studies.

The author, using Global Mapper, import the AutoCAD drawing of the river
stretch and overlay it with the maps the author get from GIS division. Base on the
maps, the outer can estimate roughly the area of the catchment along the river stretch

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which was divided into 11 different precinct. Throughout the process, the author
frequently go out to the site either for outlet identification or to manually identified
the catchment area by observation of the flow in the drains. Though, it was difficult
to determine the catchment area by observation as drains in an urban areas were
always underground.

Figure 4.5 : AutoCAD drawing overlay with catchment area map(red line) in Global Mapper.

Figure 4.6 : Detail drawing with outlets location visible in yellow in AutoCAD.

Figure 4.7 : The author during a site visit.

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Figure 4.8 : One of the outlet identified during the site visit.

Figure 4.9 : The author also identified the location, type, dimension, elevation, flow and
water quality samples from the outlets.

During the site visits, author observed many things about the condition of the
river. One of the main issue is the bad water quality of the river itself; E.g., full of
rubbish and a bad odour. In order to clean the river besides carrying out regular
maintenance works, authorities is required to change the mind set of people about
using river as a disposal system.

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4.1.3 Environmental Sampling

Among other assignment the author being given was that to carry out water
quality sampling at the project site. This water quality sampling is usually done by
Environmental Division which also involved in the ROL study.

Water quality sampling is important for this project as the water quality
parameters obtained are need for the design of the treatment plant to treat the river
water (low flow from the outlets). To treat the polluted incoming water, firstly, the
pollutant must be identified.

To identify the pollutant, an water quality sampling must be done. The

samples will be taken from all of the outlets along the study river stretch. Two
readings will be taken for each outlet which one in the morning time and the other in
the afternoon time. The author will then do an in-situ test using an equipment called
YSI. Among the items being test were temperature, pH, conductivity, salinity, total
dissolve oxygen and also percentage of dissolve oxygen. The sample will then being
send to outside laboratory for further lab work for oil and grease, COD, BOD, TSS,
AN and also sCOD. The locations of the outlets were also noted with their respective
coordinate by using Global Positioning System (GPS) equipment.

Objective of these two samples taken at different time is to observed the

different of concentration of pollutants at different timing due to activities as cooking
and usage of toilets. The samples were taken during the dry weather flow in order to
avoid any dilution effect during a rain storm event.

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During the sampling, the author wore safety equipment such as boots, gloves
and mask. This is to avoid unexpected incident such as slip into the river as most of
the river side were very slippery.

Figure 4.10 : The author during sampling process.

Figure 4.11 : The author helping a colleague with GPS equipment.

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4.1.4 Calculating Using Excel Spread Sheet

During the industrial training period of 14 weeks, the author involve in works
that involving a common software which called Microsoft Excel. The author already
learned about the software in class but, somehow with limited knowledge. Microsoft
Excel is a software commonly used for calculations, tables and charts.

Throughout the internship period, the author expand the knowledge related
Microsoft Excel by the help of Hydrology and Water Resources Engineering
Division’s staff. The author used the software to design on-site detention (OSD) tank
and also design water flow. Besides that, Microsoft Excel was also commonly used
to compile the billing quantity (BQ).

Figure 4.12 : Microsoft Excel work file used to design OSD.

4.1.5 Tender Documentation and Billing Quantity (BQ)

The author also assist in completion of tender documentation for a river

related project in Perak. The author responsible in assisting to complete a billing
quantity of the project. Through the activities, the author learned how to calculate
items for a structure such as formworks, concrete blinding, concrete volume and the
configuration of the reinforcement bar.

The author also make himself familiarize with the style of drawing of the
AutoCAD. The AutoCAD plan drawings were in two dimensional while to be able to

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calculate the details of the billing quantity, the author need to visualize himself the 3-
dimensional projection of the structure.

The author then learned the nature of the billing quantities and the significant
of the component. With the billing quantity (BQ), the client can estimate the total
cost of the projects and adjust their financial budget. It will also be a benchmark to
potential contractor that will bid for the projects.

Figure 4.13 : Some of the drawings used by the author.

Figure 4.14 : Example of billing quantity (BQ) in Microsoft Excel work file.

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4.1.6 Tender Briefing and Meeting with Local Authorities

The author also had a opportunity to participated in a tender briefing for a

project by Jabatan Pengairan dan Saliran (JPS) Wilayah Persekutuan. The project
tender briefing was conducted in Bagan Serai, Perak. In the briefing, the author
learned how a project flow from consultation phase to construction phase.

In the tender briefing, the potential contractors will be brief by the JPS
official and also representative from consultant which was in this project DNASB. In
the briefing, all information and project details can be ask by the contractors. After
the briefing, the potential contractors was brought to site visit. Further question and
briefing will be conduct at the site. The attendance of the contractors from both
sessions will be taken and only those who had attend can buy the tender document.

Other than attending a tender briefing, the author also accompanied the
engineer to a meeting with a local authorities in Parit Buntar. The meeting was about
the construction of flood bund along the river in their administration boundaries. In
the meeting, the author also involve with the discussion on how to find the suitable
solution to protect the riverside garden that was already exist there.

Figure 4.15 : Representative from DNASB presenting project details to the attending
contractors(left) and discussions among the contractors with JPS official and DNASB
representative (right).

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4.1.7 MIKE by DHI

MIKE is a simulation software for simulating the river flow, water level,
velocity, salinity, etc. this software basically works by using an operation rules in
order to execute the specific conditions of the structure. The author encounter and
learn a few things about the software through a fellow trainee colleagues that get a
task involving MIKE software from his host company supervisor.

Figure 4.16 : MIKE by DHI software logo.

Figure 4.16 : Comma Separated Values file (.csv) that had been converted to Time Series file (.dfso)
which is MIKE software format.

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4.2 Communication Skills

As an engineer, a proper communication skills is important as engineers are

not only dealing with computer software or books but also with peoples. A high
professional skills will make the client to trust the engineers to carried their projects.
While a miscommunication between engineers can lead to a lag of project
completion, higher project cost and even fail of finished structures that may cause
loss of valuable life.

Throughout the industrial training program, the author has nurtured his
profesional communication skills in routine and non-routine tasks assigned by
engineers within DNASB. In the author daily routines in the company, the mode
communication mode is interpreted into various medium including project meetings,
team meetings, informal training and project/task discussion. These daily medium of
communication has enable the author to sharpened his profesional communication
skills.

4.3 Time Management

Time management is one of the important element to be developed in oneself

as a part of profesional attitude. An engineer with a good time management, which
also include one punctuality will be trusted more by the client and boss.

During the industrial training, the author manage to coop with the company
working hours without any problem. Although the author had many tasks, been
assigned to e few different projects and busy with site work, the author still have
time to complete this report and log book in the given time.

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4.4 Initiative Action

4.4.1 Individual Study and Research

Although DNASB is a civil engineering consultation base company and the

author himself is studying civil engineering in Universiti Teknologi PETRONAS, the
real working situation and terms were new to him. However, the author has
determined and willing to learn attitude that encourage him to always conducts
extensive research on particular jargons and civil industrial concepts. Source such as
various civil engineering related website, Google Scholars, operating manuals as
well as related engineering books, brochures and booklets were being utilized by the
author to add his knowledge on the industry.

One of the most common operating manuals used by the author was the
second edition of Manual Saliran Mesra Alam (MSMA). The books was produced by
Jabatan Pengairan dan Saliran (JPS). It comprise a lot of information on
environmental process and storm water management, hydrology and hydraulics,
runoff quantity control and conveyance, structural and non-structural water quality
control, and etc. The author also used MSMA on some of his works such as to find a
design rainfall and also to design on-site detention tank.

Figure 4.17 : Manual Saliran Mesra Alam (MSMA) cover page (left) and some part from on-
site detention (OSD) chapter (right).

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4.4.2 Staff Guidance

As a trainee, the author receive numerous help from his host company supervisor,
Mr. Loke Kok Wai. Besides host company supervisor, the author also seen guidance and
help in work matters from other staffs and engineers such as Ir. Razali Ab. Rahim, Mr. Abd.
Fatah Mohamed and Mr. Cheok Hou Seng. Matters that being ask by the author ranges from
jargons to a specific procedure that being encountered by the author throughout the period of
the industrial training. Fortunately, although the engineers and staffs were very busy but they
were keen to help the author.

4.4.3 Helping Colleagues

During the author industrial training period, the author was place in the
Hydrology and Water Resources Engineering Division with a few other trainees.
There were time when the author finished his task/assignment given by the
engineers. While having free time, the author always ask for the fellow trainees
whether they needed help from the author. This initiative was continued by the
author throughout the entire period of his industrial training.

This attitude, sharing task with fellow colleagues gained the author extra
knowledge outside from his job scope. For example, the author learned a few things
about MIKE software by helping his colleagues finishing tasks given by his host
company supervisor. The author also shared some of his work load with his
colleagues and trying to explain the tasks were a difficult thing to be done at first
before the author getting used to it.

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4.5 Knowledge

One of the objectives of student industrial training were to give the opportunity to
the students to apply the knowledge gained in the university through formal in-class learning
into the real working situation. Although all what being learned was not applicable while
doing industrial training at DNASB, the author can conclude that 3 years experiences in the
university do prepare the author with very basic knowledge for the industry. Therefore, the
author kept in mind to gain learned and gain as much knowledge the author could to catch up
with the ever growing industry and working environment.

4.5.1 Understanding the Tasks

Working at DNASB shows to be very different than what the author had been
expected while learning in university. It requires more than basic knowledge together with
higher understanding and effort to complete the tasks given by the engineers. Therefore, the
author sometimes take more time than usual as he had to done a lot of researches and
readings to complete a particular tasks.

4.5.2 Complying with the Deadline

Although the author was just started to learned on completing a task, work
professionalisms are still there so the deadline of the tasks. Complying with the
deadline joined well with the time management and how the author prioritize his
workloads. Different task had a different urgencies and the author plays well with
this factor. With a proper time management and tasks prioritizing, the author manage
to finish the tasks in the time given.

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5.0 DISCUSSION ON SUSTAINABILITY

2013 marks the 20-th anniversary of DNASB in the industry. Since its
establishment, DNASB had change dynamically to cope with the change of the
industry. The company had increase in the number of clients and projects although
the industry became more challenging now and then. An organization must not be
static but to move forward and look for the future. They must also have a courage to
change with out of their safe-zone, challenge themselves to the limit thus making
new discoveries and achievements. DNASB had done all of it and that 20-th
anniversary marks the company achievements.

Throughout 14 weeks the author in DNASB, the author observe that the
loyalty of the workers, all the workers including technical and non-technical,
profesional and semi-profesional to be very high to the company. This had been
among the main factors that had contribute to the success. With a loyal employees,
all the tasks and projects get by DNASB will run smoothly and with high quality too
as the employees trust the company to be with them and not taking advantages.
DNASB also shows a high level of professionalism among its employees.

The company also practice a gathering time for the employees. As the works
can be stressful for the employees when projects kept coming, DNASB could and
had done a happy hour so that the employees can release their stress and can continue
focus on the projects they working on. The happy hour like family day, weekend
sport, company anniversary celebration, and dinners were among what had been
done by DNASB to maintained the productivity of its employee at the maximum but
in the mean time keeping its employees happy.

DNASB also target to be complying with ISO 9001:2008 Quality Systems

Standard. This initiative had shows that DNASB is committed in improve their
quality in managing the company for the betterment of the company future. These
steps also showed that DNASB does not taking their quality of work lightly but to
make sure their customer satisfy with their master piece.

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6.0 CONCLUSION AND RECOMMENDATIONS

14-weeks in DNASB do teach the author a lot about working experiences and
its challenges. It had been a good training platform to the author for the interns to
practice both technical and non-technical knowledge and skills in real life
application. Furthermore, this experiences open the eyes of the author on how the
industry works and get the opportunity to explore new field and knowledge.

In summary, the student industrial training report has highlighted on an

overview of business operations conducted by the host company, their work culture
and environment within the industry, sustainability issues and also describing the
authors job scope and experiences in the company during the 14-weeks period of the
training.

Universiti Teknologi PETRONAS (UTP) should maintain this long period of

industrial training as these periods were suitable and sufficient to the students to
adapt and familiarize with the real working environment. This long training period
also a major winning factor whether for the students or even ot the university itself
compared to the other institutions in Malaysia.

In conclusion, the author is very pleased with the opportunity given by Dr.
Nik & Associates Sdn. Bhd. (DNASB) and Centre of Student Internship, Mobility
and Adjunct Lectureship (CSIMAL) to undergo this industrial training. The author
had gained invaluable new knowledge and experiences during this training. The
author hope that this program structure will be maintain thus produce a well-rounded
graduates.

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7.0 REFERENCES

1. AutoCAD (2007). Retrieved on 20 July 2013 from

http://en.wikipedia.org/wiki/AutoCAD
2. DR. NIK & ASSOCIATES SDN. BHD. (2012). Retrieved July 12, 2013
from http://www.drnik.com.my
3. DR. NIK & ASSOCIATES SDN. BHD personnel.
4. Microsoft Excel (2007). Retrieved on 20 July 2013 from
http://en.wikipedia.org/wiki/Microsoft_Excel
5. Mr. Loke Kok Wai, Senior Engineer (Host Company Supervisor)
6. Urban Storm Water Management Manual for Malaysia. (2012). Retrieved
July 12, 2013 from
http://www.water.gov.my/component/content/article/1201-msma-
manual?lang=en.

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