Basic Account Works

LEVEL II
Learning guide

UNIT OF COMPETENCE: Work in a Team Environment

MODULE TITLE: Working in a Team Environment

LG CODE: EIS BAW2 120812

TTLM CODE: EIS BAW2 120812

Learning outcomes:

LO1: Describe team role and scope

LO2: Identify own role and responsibility within team

LO3: Work as a team member

1
 SESSION PLAN

SESSION PLAN No.:______

Unit of Competence: Work in Team Environment

Module Title: Working in Team Environment

LO __1_: Describing Team Role and Scope

At the end of this session the learners shall be able to:

 Identify the roleandobjectiveoftheteam

Session Objectives
 Identify team parameters, reporting relationships and
responsibilities

NOMINAL
LEARNING
ACTIVITIES DURATIO CONTENTS
METHODS
N

INTRODUCTION

Identify the role and objective of the

Lecture, group
team from available sources of
discussion
information

Identify team parameters, reporting

BODY relationships and responsibilities from Lecture, group
team discussions and appropriate discussion
external sources

Lecture, group
discussion

Cases, written assessments,

EVALUATION
assignments

SUMMARY

RESOURCES

Checked
Prepared by:
by:

2
 SESSION PLAN
SESSION PLAN No.:______

Unit of Competence: Work in Team Environment

Module Title: Working in Team Environment

LO __2_: Identifying Personal Basic Clerical Support skills

At the end of this session the learners shall be able to:

 Identify Individual role and responsibilities within the team

Session Objectives environment

 Identify reporting relationships within team and external to

team

NOMINAL
LEARNING
ACTIVITIES DURATIO CONTENTS
METHODS
N

INTRODUCTION

Identify Individual role and

Lecture, group
responsibilities within the team
discussion
environment

Identify and recognize roles and Lecture, group

BODY responsibility of other team members discussion

Identify reporting relationships within Lecture, group

team and external to team discussion

Cases, written assessments,

EVALUATION
assignments

SUMMARY

RESOURCES

Checked
Prepared by:
by:

3
 SESSION PLAN
SESSION PLAN No.:______

Unit of Competence: Work in Team Environment

Module Title: Working in Team Environment

Planning for Establishment of Basic Clerical Support

LO __3_:
Operation

At the end of this session the learners shall be able to:

 Use effective and appropriate forms of communications

Session Objectives and undertake interactions

 Make effective and appropriate contributions to

complement team activities and objectives

NOMINAL LEARNING
ACTIVITIES CONTENTS
DURATION METHODS

INTRODUCTION

Use effective and appropriate forms

of communications and undertake
Lecture, group
interactions with team members
discussion
who contribute to known team
activities and objectives

Make effective and appropriate

contributions to complement team
Lecture, group
activities and objectives, based on
discussion
individual skills and competencies
BODY and workplace context

Observe protocols in reporting Lecture, group

using standard operating procedures discussion

Contribute to the development of

team work plans based on an
Lecture, group
understanding of team’s role and
discussion
objectives and individual
competencies of the members.

Cases, written assessments,

EVALUATION
assignments

4
SUMMARY

RESOURCES

Checked
Prepared by:
by:

5
 Work in Team Environment
Unit of Competency:
INFORMATION
SHEET Working in Team Environment
Module Title:

LO___:

__________________________________________________________________________

INTRODUCTION:

This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a
team.

CONTENT:

LO1: DescribingTeam Role and Scope

1.1 Identify the role and objective of the team from available sources of information

Role and objective of the team include:

 Work activities in a team environment with enterprise or specific sector

 Limited discretion, initiative and judgment maybe demonstrated on the job, either individually or
in a team environment

Sources of information include but not limited to:

 Standard operating and/or other workplace procedures

 Job procedures

 Machine/equipment manufacturer’s specifications and instructions

 Organizational or external personnel

 Client/supplier instructions

 Quality standards

 OHS and environmental standards

1.2 Identify team parameters, reporting relationships and responsibilities from team discussions and
appropriate external sources

LO2: Identifying Own Role and Responsibility within Team

6
 2.1 Identify Individual role and responsibilities within the team environment

2.2 Identify and recognize roles and responsibility of other team members

2.3 Identify reporting relationships within team and external to team

LO3: Working as a Team Member

3.1 Use effective and appropriate forms of communications and undertake interactions with team
members who contribute to known team activities and objectives

3.2 Make effective and appropriate contributions to complement team activities and objectives,
based on individual skills and competencies and workplace context

Work place context may include but not limited:

 Work procedures and practices

 Conditions of work environments

 Legislation and industrial agreements

 Standard work practice including the storage, safe handling and disposal of chemicals

 Safety, environmental, housekeeping and quality guidelines

3.3 Observe protocols in reporting using standard operating procedures

3.4 Contribute to the development of team work plans based on an understanding of team’s role and
objectives and individual competencies of the members.

7
 Work in Team Environment
Unit of Competency:
SELF-CHECK
Working in Team Environment
Module Title:

Answer the following Questions.

1. Write the steps you would follow to work in a team environment.

Answers:

1. Steps to work in a team environment are:

 Describing team role and scope

 Identifying own role and responsibility within team

 Working as a team member