9

Computer System Servicing

First Quarter – Week 1
Perform Computer Operations
LO1. Plan and prepare for task to be undertaken
Computer Systems Servicing NCII Curriculum Guide – Based Exemplar Quarter 1 –
Week 1: Performing Computer Operations First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any
work of the Government of the Philippines. However, prior approval of the
government agency or office wherein the work is created shall be necessary
for exploitation of such work for profit. Such agency or office may, among
other things, impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand

names, trademarks, etc.) included in this exemplar are owned by their
respective copyright holders. Every effort has been exerted to locate and
seek permission to use these materials from their respective copyright owners.
The publisher and authors do not represent nor claim ownership over them.

Development and Quality Assurance Teams

Writer: Michelle Z. Diamola

Illustrator: _________________________
Layout Artist: _________________________
Language Editor: _______________________
Content Evaluator: _______________________
Layout Evaluator: ______________________
Management Team: PSDS/DIC

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Rationale

Project PPE (Portfolio Predicate on Exemplar) is a backup contingency

response of the Schools Division of Surigao del Sur for learning delivery and
learning resource which parallel to the on-going endeavors of the higher
offices in the Department. It is the utilization of a lesson exemplar that is
streamlined in a teacher-and-learner-friendly format to cater to the new
classroom setup in light of the COVID-19 health crisis. These exemplars will be
paired with a self-contained and self-instructional portfolio.

The portfolio is a deliberate collection of works that highlight a learner’s effort

that would enable him/her to see his/her growth and achievement, ability to
reflect on his/her own work and ability to establish goals for future learning.

Introductory Message

For the teacher:

Welcome to the Computer Systems Servicing 9 -Quarter 1 Exemplar on

Performing Computer Operations!

This exemplar was collaboratively designed, developed and reviewed by

educators from different schools in the Division to assist you in helping the
learners meet the standards anchored on Most Essential Learning
Competencies (MELC) set by the Department while overcoming the
constraints in schooling brought by the COVID-19 pandemic.

This learning resource hopes to engage the learners into guided and
independent learning activities at their own pace and time. Furthermore, this
also aims to help learners acquire the needed 21st century skills while taking
into consideration their needs and circumstances.

As a teacher, you are expected to orient the learners on how to use this
exemplar in the most fit modality. You also need to keep track of the learners'
progress while allowing them to manage their own learning through portfolio
assessments.

For the learner:

Welcome to the Computer Systems Servicing 9 -Quarter 1 Exemplar on

Performing Computer Operations! This exemplar was designed to provide you
with fun and meaningful opportunities for guided and independent learning
at your own pace and time. You will be enabled to process the contents of
the learning resource while being an active learner, either at home or in
school. To help you with this, this exemplar comes with a Weekly Portfolio
Assessment.
You teacher will provide you with a template and you will be given a
privilege to organize the portfolio in your own creative way.

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This exemplar has the following parts and corresponding icons:

What I Need to This will give you an idea of the

Know competencies you are expected to learn in
the module and the objectives you are
expected to realize.

This part includes an activity that aims to

What I Know
check what you already know about the
lesson to take.

This section provides a brief discussion of the

What is It
lesson. This aims to help you discover and
understand new concepts and skills.

This section provides an activities which will

What I Can Do (1,2
help you transfer your new knowledge or skill
& 3)
into real life situations or concerns.

This task aims to evaluate your level of

mastery in achieving the learning objectives.
What I Have Learned
Answer
Key This contains answers to all activities in the
module.

This contain instructions about recording

your positive, realistic goals before going
Portfolio Goal Setting through this exemplar.
PortfolioCompletion
– This contain instructions about completing
Your Growth Clue! the components of the portfolio. This also
includes a rubric to guide you of how your
portfolio will be assessed.
At the end of this module you will also find:

References This is a list of all sources used in

developing this exemplar.

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 What I Need to Know
In this exemplar, you will be acquainted with setting-up network
configuration. The scope of this exemplar enables you to use it in many
different learning situations. The activities are arranged to follow the standard
sequence of the course.

Most Essential Learning Competency:

Plan and prepare for task to be undertaken (TLE_IACSS9-12PCO-Ic-d-4)

Sub-Competency
1.1 Determine requirements of task in accordance with required output
1.2 Select appropriate hardware and software according to task
1.3. Plan a task to ensure that OHS guidelines and procedures are followed
1.4 Follow client-specific guidelines and procedures

Objectives
After going through this exemplar, you are expected to:

• Knowledge: Understand the OHS guidelines and procedures;

• Skills: Apply operational health and safety standards;

• Attitude: Create a particular scenario that apply OHS.

Duration: One (1) Week

Portfolio Goal Setting

Using the Portfolio Assessment Template provided by your teacher along with
this exemplar, accomplish now your weekly goal setting. Refer to the
objectives above. Think of positive and realistic goals that you can
considerably achieve with this exemplar. List them as your plans. Remember:
Do not proceed with this exemplar unless you have accomplished your goal
setting.
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 What I Know

Multiple Choice.
Direction:
Choose the letter of the best answer. Write the chosen letter on a
separate sheet of paper.

1. A successful task can be achieved through _____ planning and

preparation.
A. Careful and proper
B. Constant
C. Courageous
D. Seldom

2. One of the factors to consider when planning and preparing for the task in
order to avoid accident is _____.
A. Materials
B. Place
C. Safety
D. Waste disposal

3. When the task calls for the removal of parts, use _____.
A. Cleaning tools
B. Loosening and tightening tools
C. Marking tools
D. Measuring tools

4. What is a computer?

A. A programmable electronic device that processes data via

instructions to output information for future use.
B. Raw facts and figures that has no meaning processed via a set of
instructions.
C. Meaning attached to data letters, pictures, symbols or sounds.
D. All of the above

5. Why do people use computers?

A. For their data processing speeds, accuracy, storage capacity and
ability to work for long periods.
B. Computers are very fast and not very accurate.
C. Computers work for long periods without the need for maintenance.
D. Computers stores large amounts of data
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6. The primary goal of Occupational Health is about:

A. Protecting the safety, health and welfare of people engaged in

work
B. Protecting co-workers, family members employers, suppliers, nearby
communities and other members of the public who are influenced
by the workplace environment
C. Protecting the natural environment
D. None of the above.

7. In order to maintain good health standards at the workplace the following

rules must be adhered to:

A. Cleanliness, adequate sanitary facilities, Protection against dangerous

substances
B. Wellness of workers
C. Promoting a positive social climate
D. None of the above

8. One of the main reasons why hazardous materials need to be handled and
stored correctly are:

A. To prevent production at the work place

B. To promote the well-being of people in the work place
C. To prevent people being exposed to the material and to protect the
natural environment
D. None of the above.

9. What is the best way to avoid tripping at the workplace?

A. Make sure the floor is uneven.

B. Have the floor cleaned extra often.
C. Make sure the workplace is tidy.
D. None of the above.

10. Who should you notify right away about an accident?

A. The immediate supervisor.

B. The government’s Health and Safety Inspection Service.
C. The medical department.
D. None of the above

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 What is It

Plan and Prepare for Task to be Undertaken

Planning plays the most important role of achieving a successful task. Your
ability to plan properly will enable you to attain your target or purpose goal.
Many successful entrepreneurs have realized their success through proper
and careful planning. Likewise, aside from planning, you should also give
importance to preparation. Good preparation will boost your confidence
because it means that you are ready to do the task because you have
sufficient knowledge about it.

As a computer system servicing student, you also need to familiarize with the
materials and tools involve in order to really attain the good result of the task
given in avoidance of lagging when performing the task, you are about to
be undertaken.

The following are some factors to be considered when you plan and prepare
for the tasks:

1. PLACE. See to it that the place for doing the task is conducive to work,
well ventilated, clean, and has good lighting. A space provided for freedom
to move is important. A place chosen will give your idea on what task is to be
done.

2. WASTE DISPOSAL. Used wire or wire strips or other things that can’t be
used anymore must be disposed in proper storage bin or container.

3. TOOLS/EQUIPMENT. Tools and equipment must match with the task to

be done. You should be careful enough to choose tools and equipment that
are worthy of use. They must be in good condition so that it can be easily
utilized without damaging the parts.

Tool is a handheld device that aids in accomplishing a task

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Tools range from a traditional metal cutting part of a machine to an element
of a computer program that activates and controls a particular function.
Preparing for the task to be undertaken includes proper tool selection.

1. How do you select the best tool for the job? First, know and understand
in detail the scope of work to be accomplished, second, plan for the scope
considering the sequence of tasks.

2. Selecting the best tool for each task requires training in the proper use
of the tools, field experience in their safe use, and following the
manufacturer’s guidance and instructions for that specific tool.

3. When obtaining the tool all the associated tooling and consumable
parts, as recommended by the manufacturer, must be included.

In addition, related consumable parts must also be selected and used

according to their manufacturer’s instructions.

4. SAFETY. Always prioritize safety. Remember that accident is not an

excusable incident. It can be avoided. Always remember the motto “Safety
first”.

5. PROCEDURE/TASK. Identify what task to perform before identifying

materials and tools to use. The service procedure/task to employ will tell you
the corresponding tools and materials needed. Appropriate tools to use with
the task will enhance your ability to provide a competitive and efficient
service.

Assembling Disassembling

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 Crimping Cabling

Occupational/ Operational Health and Safety (OHS) is a cross-disciplinary

area concerned with protecting the safety, health and welfare of people
engaged in work or employment.
Knowing OHS is essential to minimize the hazards and risks not only to students,
trainers and other people within the training institution but others who will be
affected.
Reasons for occupational safety and standards are:

• Moral – an employee should not have to risk injury at work, nor should others
have associated with the work environment.

• Economic – many governments realize that poor occupational safety and

health performance results in cost to state

• Legal – OHS requirements maybe reinforced in civil law and/or criminal law

SAFETY PROCEDURES(OHS)

1. To prevent electrical shock hazard, disconnect the power cable from the
electrical outlet before relocating the system

2. When adding and removing devices to or from the system, ensure that
the power cables for the devices are unplugged before the signal cables
are connected. If possible, disconnect all power cables from the existing
system before you add a device

3. Make sure that your power supply is set to the correct voltage in your area

4. Before installing the Motherboard and adding a device on it, carefully

read the entire manual that came with the package

5. To avoid short circuits, keep paper clips, screws, and staples away from
connectors, slots, sockets and circuitry

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6. 6. Avoid dust, humidity, and temperature extremes. Do not place the
product in any area where it may become wet

7. Always ground or discharge yourself before touching any part of the

computer

8. Do not work alone so that there’s someone who can take care of you in
case of accident or emergency.

9. Be careful with the tools that may cause short circuit

10. Always full the cable connector on the handle and not on the cable itself

11. Use only rubber shoes when standing on the ground or in a concrete floor

12. Make sure that the pins are properly aligned when connecting a cable
connector.

13. Always power off and unplug the computer before working on it.
14. Take away any liquid such as mineral water or soft drinks near your
working area or near computers.
15. Contingency measures during workplace accidents, fire and other
emergencies are recognized.

SAFETY PRECAUTIONS

1. Do not place any combustible materials near the power outlet.

2. Avoid using power cord with defects such as loose contacts and exposed
conductors.

3. Avoid using connecting wires with exposed conductors.

4. Do all the wiring connection inside the computer system with the power off.

5. Check the proper connections before turning the circuit power on.

6. Remove any jewelry, which is conductive.

7. Check your measuring instruments for proper voltage, current, resistance

setting before making any measurement.

8. Refer to the mother manuals for its proper jumper setting and connection.

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 What I Can Do 1

TRUE OR FALSE
Direction: Read carefully each statement below. Place T on the line if the
statement is TRUE. Place F if the statement is FALSE.

_____ 1. Health and safety procedure are the responsibility of all persons in the
computer and technology industries.
______2. Spotting the hazards means working out how likely it is that a hazard
will harm someone and how serious the harm could be.
______3. If you need to temporarily run a cable across the floor, place a
Danger sign similar to those "wet floor" signs used by cleaning
services.
______ 4. Selecting the best tool for each task makes the work faster.
______5. Inkjet printer cartridges, or laser printer toner cartridges are
hazardous to users.

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 What I Can Do 2

Activity: Brief Discussion

Before doing the tasks to be undertaken, you must consider first in learning
about operational health and safety standards.
In your workplace or in the laboratory, do you apply any operational health
and safety standards? In what way?

___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
_____________________________________.

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 What I Can Do 3

Activity. Brief Discussion

Think of a particular scenario wherein you apply OHS. Write your answer on
the space provided below.
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
_____________________________________.

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 What I Have Learned

Multiple Choice.
Direction: Choose the letter of the best answer. Write the chosen letter on a
separate sheet of paper.

1. A successful task can be achieved through _____ planning and

preparation.
A. Careful and proper
B. Constant
C. Courageous
D. Seldom

2. One of the factors to consider when planning and preparing for the task in
order to avoid accident is _____.
A. Materials
B. Place
C. Safety
D. Waste disposal

3. When the task calls for the removal of parts, use _____.

A. Cleaning tools
B. Loosening and tightening tools
C. Marking tools
D. Measuring tools

4. What is a computer?
A. A programmable electronic device that processes data via
instructions to output information for future use.
B. Raw facts and figures that has no meaning processed via a set of
instructions.
C. Meaning attached to data letters, pictures, symbols or sounds.
D. All of the above

5. Why do people use computers?

A. For their data processing speeds, accuracy, storage capacity and

ability to work for long periods.
B. Computers are very fast and not very accurate.
C. Computers work for long periods without the need for maintenance.
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 D. Computers stores large amounts of data
6. The primary goal of Occupational Health is about:

A. Protecting the safety, health and welfare of people engaged in work

B. Protecting co-workers, family members employers, suppliers, nearby
communities and other members of the public who are influenced by
the workplace environment
C. Protecting the natural environment
D. None of the above.

7. In order to maintain good health standards at the workplace the following

rules must be adhered to:

A. Cleanliness, adequate sanitary facilities, Protection against dangerous

substances
B. Wellness of workers
C. Promoting a positive social climate
D. None of the above

8. One of the main reasons why hazardous materials need to be handled and
stored correctly are:

A. To prevent production at the work place

B. To promote the well-being of people in the work place
C. To prevent people being exposed to the material and to protect the
natural environment
D. None of the above.

9. What is the best way to avoid tripping at the workplace?

A. Make sure the floor is uneven.

B. Have the floor cleaned extra often.
C. Make sure the workplace is tidy.
D. None of the above.

10. Who should you notify right away about an accident?

A. The immediate supervisor.

B. The government’s Health and Safety Inspection Service.
C. The medical department.
D. None of the above

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Answer Key

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 Portfolio Completion – Your Growth Clue!

You now go back to your portfolio and work on the

other components that follow your Goal Setting. Remember that your
portfolio is a deliberate collection of your works with the help of the exemplar.
Highlighting your efforts here enables you to see and reflect on your growth
and achievement and your ability to establish goals just to learn. Upon
completion of your portfolio, please be guided of the rubric below.

Rubric for Portfolio Assessment

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References
K -12 Department of Education- PC Hardware Servicing Learning Module
http://www.depedbataan.com/resources/9/k_to_12_pc_hardware_servicing
_learning_module.pdf

CBC CHS NC11 Common Perform Computer Operations

https://docs.google.com/a/deped.gov.ph/viewer?a=v&pid=sites&srcid=ZGV
mYXVsdGRvbF bnxmaXh1cnBjMTk3NHxneDo3MzJmZGI1MTJlOGU0Mzlm

K-12 Department of Education - TLE ICT learning module

file:///C:/Users/Teacher/Downloads/TLE_ICT_CHS_GRADE_10_LM.pdf
For inquiries or feedback, please write or call:

DepEd Surigao del Sur Division – Schools District of _______

Address: ______________________________________________
___________________________________________________________
___________________________________________________________

Contact Number:
Email Address: