Professional Documents
Culture Documents
2019
People matter, results count.
3 Statement —
Preparing
the
Statement
3
future As a leader in digital transformation,
our mission has become all the more
important today, as we aim to help our
clients seize all the opportunities offered
by technology in order to keep their employees safe in these
Group profile
4-5
times of crisis, all while ensuring their business continuity,
as well as boosting their agility and competitiveness to
prepare for the future.
Conversation
6-7
In addition, the social and environmental challenges facing
the world call for swift and strong action by companies and
A Group designed to create institutions. Our Group has long advocated for digital
long-term value inclusion and the fight against climate change, notably by
8-21 reducing our carbon emissions and developing service
offerings to reduce our clients' emissions.
Teams mobilized to shape
Paul Hermelin, Backed by the continuously growing expertise and skills of
a positive future Chairman
22-31 our talented people, our entrepreneurial culture and the
values that guide us on a daily basis, we are working to
ensure that digital, technology and innovation serve as
A renewed governance Aiman Ezzat,
32-37
CEO drivers of sustainable development.
CAPGEMINI WHAT
WE DO
Innovative and
high-added-value services:
WHO
WE ARE 219,300
employees drawn from
A GLOBAL LEADER IN Strategy & Transformation
Applications & Technology
over 120 nationalities
in more than 40 countries
€14.1bn
ADMnext WHAT WE
ACHIEVED
revenue
IN 2019 +7% since 2018
HOW WE Seven core values:
OPERATE Honesty 12.3%
operating margin
Boldness
Trust €1.3bn
free cash flow
Freedom
EUROPE, MIDDLE EAST
AMERICAS AND AFRICA ASIA-PACIFIC Team Spirit 27,300+ beneficiaries
Modesty supported by our digital
26,120 people 75,740 people 117,440 people literacy programs
Fun
Recognized once again in
2019 as one of the World’s
Most Ethical
With Altran, Companies
we have created a global leader in Intelligent Industry.
To learn more, visit:
reports.capgemini.com/2019/files/altran/Capgemini_Altran_2019_VA.pdf Named on CDP’s* ‘A List’
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
— Group leadership Conversation 6 7 Conversation Group leadership —
After the Shareholders’ Meeting in May 2020, has demonstrated its remarkable agility and responsiveness. technologies. We had the intuition that, after digital
Paul Hermelin, you will remain Chairman of the In geographies such as India, we switched to over 90% remote marketing, Intelligent Industry would be the next wave of
Board and Aiman Ezzat will succeed you as working in just a few days. The credit for this achievement innovation, driven by connected objects and 5G. Altran brings
Chief Executive Officer. How are you approaching goes first and foremost to our colleagues. They have shown us technological skills and valuable R&D expertise in many
PAUL HERMELIN — this new phase?
an unfailing commitment at all times, as well as an enormous sectors. The integration will be facilitated through the
CHAIRMAN* Paul Hermelin — In 2017, I proposed to adopt a generosity that has led to numerous initiatives, particularly in proximity of our cultures and business models. With Altran,
governance structure separating the functions of Chairman the field of public health. I would like to express my sincere we are embarking on a new chapter in the history of our
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
9
We strive to address all the challenges of our ecosystem in order to transform shifts in our markets and technological innovations into
levers for creating long-term value for our clients. Our growth strategy is based on our solid performance, our cutting-edge expertise
and our agile portfolio of services. Following the acquisition of Altran, we benefit from a unique ability to support the digital
transformation of industrial and technology companies.
—
PART I
A Group
designed to
value
create
22x16cm
long-term
S’ÉVADER
Oil on canvas,
REVENUE BY REGION REVENUE BY SECTOR REVENUE BY BUSINESS TOTAL HEADCOUNT PERCENTAGE OF WOMEN IN PERCENTAGE OF NEW
in percentage in percentage in percentage in thousands THE HEADCOUNT VICE-PRESIDENTS WHO ARE
WOMEN
33%
219 32% 29%
211 31% 24%
200 18%
32% NORTH AMERICA 26% FINANCIAL SERVICES 71% APPLICATIONS & TECHNOLOGY
27% REST OF EUROPE 20% MANUFACTURING 22% OPERATIONS & ENGINEERING
21% FRANCE 14% PUBLIC SECTOR 7% STRATEGY & TRANSFORMATION
WORKFORCE DIGITAL INCLUSION
12% UNITED KINGDOM AND IRELAND 14% CONSUMER GOODS & RETAIL
8% ASIA-PACIFIC AND LATIN 12% ENERGY & UTILITIES
BY GEOGRAPHY
AMERICA 8% TELECOMMUNICATIONS, MEDIA & in percentage
TECHNOLOGY
6% SERVICES
39 hours 74%
of training on average of our social projects focus
per employee on digital inclusion
2.75 million 13
in millions of euros in millions of euros
+9%
7 countries with more than
year-on-year at constant
employee shareholding plan carried
f
exchange rates +7%
in
f
13,197 1,597
12,525 1,493 57% ASIA-PACIFIC AND LATIN AMERICA
18% REST OF EUROPE
13% FRANCE AND MOROCCO * Global network of learning institutions
8% NORTH AMERICA helping disadvantaged groups and those
4% UNITED KINGDOM AND IRELAND excluded from the job market to acquire
digital skills
2017 2018 2019 2017 2018 2019
*In view of the global coronavirus pandemic, the Board of Directors on April 27,
2020, decided, in a show of solidarity between the various stakeholders, to
reduce by 29% the dividend proposed for approval at the Shareholders’ Meeting
C APGEMINI — INTEGR ATED REPORT 2019 on May 20, from €1.90 initially planned to €1.35 per share. C APGEMINI — INTEGR ATED REPORT 2019
— Creating long-term value Trends 12 13 Trends Creating long-term value —
THE ENVIRONMENT
TECHNOLOGY WORK ECONOMY AND SOCIETY
Data and artificial intelligence, cloud and The race for talent Rise of regional economic hubs Climate change and natural
digital, edge computing, automation, resource depletion
Internet of Things 756,000 2nd
job openings in information and communication biggest economy worldwide in 2050: India 43.1 Gt
50+% technologies in Europe in 2020 (Source: PwC) of CO2 released into the atmosphere in 2019
of European manufacturing corporations (Source: World Economic Forum) (an increase), compared with a target of zero net
utilize AI emissions in 2050
(Source: Capgemini)
Disrupting business models and the rise (Source: Global Carbon Budget)
Importance of sharing the company’s of new players
175 values and personalization of employee
pathways Less than 20 years Demographic shifts and urbanization
zettabytes of data – or a stack of DVDs extending
the average age of S&P 500 companies,
23 times the distance between the Earth and the
Moon – will be generated worldwide in 2025, 83% compared with 60 years in the 1950s 60%
compared with 33 zettabytes in 2018 of thriving employees are more likely (Source: Crédit Suisse) of people will live in cities by 2030, among a total
to work for a company they trust to train population estimated at 8.5 bn
(Source: IDC)
them in the skills tomorrow. 8 out of 10 (Source: United Nations)
(Source: Mercer) companies with the largest market capitalization
Cybersecurity are digital and tech giants, compared with two
out of 10 in 2010 Digital divide
2,244 Multiple ways of working (Source: FXSSI - January 2020)
Nearly 60%
cyberattacks a day worldwide,
or one every 39 seconds 69% of humanity is connected to the web –
(Source: University of Maryland)
of American organizations authorize but the internet is 50 times faster in Singapore
their employees to work remotely some than Algiers
of the time and… (Source: WeAreSocial)
Large-scale development
of 5G 27% The rise of ESG criteria
of these organizations have implemented
2 bn full-time remote-work terms
US$32,000 bn
people will be covered by 5G by 2030 (Source: Society for Human Resources Management)
(Source: McKinsey)
in managed assets including ethics and ESG
(environmental, social and governance) criteria
(Source: Financial Times)
We are strengthening our expertise Capgemini employs more than 219,000 Present in more than 40 countries Together with its clients and
in data platform technologies and people sharing a common goal: to around the world, including India, partners, Capgemini develops
developing new offers, particularly in guarantee our clients receive innovative our Group endeavors to develop solutions to meet the targets
AI. Capgemini makes every effort to and optimal services. its activities in a balanced outlined by the Paris Climate
attract and train numerous The Group strives to attract and retain the way throughout each of its Agreement, while conducting its
cybersecurity experts to provide our best talent by taking into account their geographic areas. CSR program – Architects of
clients with comprehensive expectations (search for meaning, Positive Futures.
consulting, monitoring and real-time feedback, etc.) and new ways of
protection services. working together (remote work, flexibility,
personalized career paths, etc.).
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
— Creating long-term value Strategy 14 15 Strategy Creating long-term value —
3 4
built on five strategic pillars, which have now become
more relevant than ever before.
A CONFIRMED STRATEGIC
INTENTION ROLL OUT A BALANCED PORTFOLIO
INNOVATE BY MOBILIZING
AN ECOSYSTEM OF STRATEGIC
OF INNOVATIVE OFFERINGS PARTNERS
I T
n order to offer our clients innovative and high value- he synergies offered Exchanges (AIEs) enables
added services, we have set up an agile management by our ecosystem of us to consolidate and
1 2
of our portfolio of offers. For example, using targeted preferred partners* strengthen our positioning
acquisitions, we are developing our offerings in digital are essential to in applied innovation, by
and cloud environments, which drive our clients' technological meeting our clients' most bringing together our clients,
and business evolution. All the while, we continue to invest in complex challenges, innovation players and our
cybersecurity. Building on our new Perform AI solutions and our whether that means internal technology and
community of AI and automation experts, we work to maintain creating new business engineering resources. Not
BE THE PREFERRED PARTNER our competitive edge by deploying AI solutions that deliver models, implementing new only does this approach help
FOR OUR CLIENTS’ INVEST IN OUR EMPLOYEES, significant and measurable performance gains for our clients. technological solutions or to create disruptive models,
TRANSFORMATION AND WHO ARE OUR MOST Finally, through the acquisition of Altran, we have expanded our expanding internationally. it also enables our clients to
GROWTH CHALLENGES VALUABLE ASSET presence in the field of Intelligent Industry, dedicated to the We continue to broaden our set themselves apart in their
digital transformation of industrial capacities. J ecosystem of new partners markets. J
focused on innovation in a
flexible and future-oriented
W A
e support our while offering comprehensive s specialists recognized in their field of expertise, our manner. Our network
clients with solutions. As a strategic global employees are essential to our success. They work on of Applied Innovation
their digital and partner to industry-leading the frontlines of business transformation, embodying
technological companies, we continue our entrepreneurial culture and delivering leading-edge
transformation plans to to earn our clients’ trust services. With their help, we offer a high level of support
5
enable them to achieve their by investing to strengthen to our clients. To achieve our ambitious growth objectives, STRENGTHEN OUR IMPACT AS
growth, innovation and our expertise in our clients’ we invest in our teams, attract and retain the top talents in A RESPONSIBLE COMPANY
efficiency targets. We place sectors or industries. J our industry and offer our people motivating development
our clients at the center of opportunities, including international career paths. We also
all our efforts and provide ensure that we offer them a dynamic environment that
A
them with our expertise, fosters performance, where dialogue and a spirit of conquest rchitects of Positive Futures, our corporate social responsibility program, is one of the
are encouraged and rewarded. J essential components of our strategy to become a leading responsible company whose
expertise contributes positively to society. Our commitment is to provide a diverse
and inclusive work environment for our employees, to help make the digital revolution
an opportunity for all by building bridges between technology and society, and to ensure
the ethical use of technology. We are also committed to developing solutions to reduce our
environmental impacts and those of our customers by helping them build more responsible
and sustainable models. J
— Human
219,300 talented employees, seasoned specialists and
— Passionate and committed talents
Seven core values
— Clients
4.1/5: client satisfaction level through regular
young graduates, in 40+ countries A continuous entrepreneurial spirit assessment of our clients’ expectations defined by
An average age of 33 within the Group contractual deliverables
Ethical conduct at all times Client solutions tailored
A broad diversity of profiles and expertise A target of 10 million tons of CO2 saved by 2030 by our
CSR stakes at the heart of our decisions to the challenges of each sector
clients thanks to our solutions
Consumer Goods & Retail / Energy & Utilities / Financial
— Industrial
451 offices
— Motivating development paths
The recruitment of the best talents
Services / Manufacturing / Public Sector / Telecoms,
Media & Technology / Services
— Talents
€8,833m paid in gross wages and salaries, payroll
25 data centers Recognized know-how in particular in the design taxes and benefits
and management of complex technological programs A portfolio of
10 Security Operations Centers offers integrating the best of 29% – percentage of new Vice-Presidents who are
addressing business challenges
ntellectual
— Iand (partnerships
co-innovation)
The development of tomorrow's skills
Regular training courses adapted to each employee
technologies
Customer Experience / Cloud / Cybersecurity /
AI & Analytics / Digital Engineering & Manufacturing /
women (internal promotions and external hires)
39 hours of training per employee
Digital Core / ADMnext 7.1/10: employee engagement score, as measured
Strategic partnerships with technology and business
leaders global
— Aand ecosystem of research
in monthly internal surveys
— An agile organization
Global delivery model
191 social impact projects
74% of our social development projects are
related to digital inclusion
Proven expertise in the allocation of talents and skillsets
Global Quality Management System
A hub of more than 110,000 employees in India
€14.1bn revenue
— Shareholders and investors
An earnings per share of €5.15 (up 18% on 2018)
€432m returned to shareholders
(€282m dividend, €150m share buyback)
12.3% operating margin
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
Business lines Business lines
— Creating long-term value and expertise 18 19 and expertise Creating long-term value —
fo
n
io
r
WE LEVERAGE
m
at
at
er
io
TECHNOLOGY TO SERVE OUR
Op
n
CLIENTS AND SOCIETY
Areas of expertise
STRATEGY &
TRANSFORMATION
Business strategy
Cloud Engineering & Transformation
infrastructure With the creation of Capgemini Invent in 2018, Capgemini
management builds on its expertise in the fields of strategy, technology,
data science, and creative design to support clients within
the digital economy.
Software Creative
Architecture
engineering design
APPLICATIONS &
Applications
TECHNOLOGY
Cybersecurity development, Data
integration & management Capgemini helps clients to evolve, modernize, expand,
maintenance and secure their digital and IT environments thanks to
the latest technologies. Our teams design and develop
technological solutions and help our clients optimize and
Digital assurance maintain their applications to gain operational agility.
Business
& Quality e nts &
Services
engineering C li
OPERATIONS &
ADAPTED TO DIGITAL
ENGINEERING
Our Digital Engineering and Manufacturing (DEMS)
services are grouped in this category, which benefits from
Society the acceleration of our Digital Manufacturing activity. It
also includes our infrastructure services – the installation
App
o gy
and maintenance of client IT infrastructures in data centers
l i ca t i o n
s & Te chn ol or in the cloud – and our Business Services, which provide
Operational Management Services.
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
— Creating long-term value Priority offers 20 21 Acquisitions Creating long-term value —
GENERATING
I
approach to Application n April 2020, Capgemini's acquisition us to offer a unique set of services to the expands and consolidates the scope
Development and of Altran created a global player in the market. As pioneers of Intelligent Industry, of our expertise, making Capgemini
OFFERS
Maintenance (ADM). Our digital transformation of industrial we use digital technologies to connect the the global leader in consulting, digital
services are powerful growth and technology companies, with entire industrial value chain, from design, transformation, technology and
accelerators, bringing 270,000 employees in nearly 50 countries engineering, production and support engineering services. J
together the best of and combined revenues of more than functions to operations.
technology, processes and
17 billion euros in 2019.
knowledge to enhance
This major transaction aligns with the
business agility in the face of
The groundbreaking combination of acquisition strategy we have pursued
automation, big data and
other technological Capgemini and Altran's expertise enables since Sogeti's creation in 1967. It further
developments.
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
23
As a leader in digital transformation, our goal is to help all our stakeholders harness the opportunities offered by technology. The crisis we
are going through has highlighted the interdependence of all our geographic regions, while the challenges facing the world provide a daily
reminder of the need to integrate social, societal and environmental factors into each of our decisions. All over the world, our teams are
mobilized to work together to create a positive future.
—
PART II
Teams
shape a
mobilized to
future
positive
21.8x14cm
Private collection
ÉPOUVANTAILS
Our committed and passionate people ensure a sustainable “We are working with our “Digital Inclusion is our way of
clients to help them reduce contributing, through technology,
transformation for our clients. It is only through the daily their carbon footprint by to generate opportunities of
commitment of all our employees that we can have a positive 10 million tonnes by 2030. Our
ability to demonstrate
inclusion for those people that do
not have access to them. This
impact on our ecosystem. excellent working from home digital inclusion promotes diversity
capability while delivering well in our teams and generates better
for clients in the recent crisis and more innovative solutions for
may also help us with this.’’ our clients.”
W
problems collaboratively. The e believe technology is one of intelligence, economic performance and
team spirit is real.” Pascal Espinouse, the key levers to address the ethics.
Lead Architect, France challenges posed by climate Similarly, our solutions enable
Mary Ensabella, c h a n g e . We b r i n g a l l o u r governments and administrations to
Lead Consultant – People & Organisation,
Capgemini Invent, Australia expertise in innovation and technology offer efficient and reliable digital public
to the service of our customers, in order services, tailored to users' needs. J
VALUES to develop solutions that meet these
challenges.
OUR CORPORATE CULTURE DRIVING We are also innovating together with
PERFORMANCE
O
ur seven values empower our Our values have shaped who we are
“I am working with my client healthcare system, identify
people to grow in their careers, today: a responsible leader committed to to make his websites accessible, better cures and treatments, and
build constructive and trusted making a positive impact on society. Our understandable, and usable for innovate with startups and
relationships with co-workers people-centric business approach is the people with disabilities. I see a technology to provide better
and clients, and become architects of a driving force behind our commitment to lot of purpose in my work, health outcomes for patients, and
positive future. performance. J especially in such topics as to relieve health professionals.”
accessibility.”
Yolande Chavane,
Faye Rutowicz Senior Consultant, Citizen Services,
Associate Architect, Germany Capgemini Invent, France
“Capgemini is a company that
values self-starters and people
with an entrepreneurial spirit
“Culture – that’s what I love about
and it is my personal ‘’We are helping companies stay secure.
the way of working at Capgemini. It’s
experience that you are always With IOT and cloud becoming ever more prevalent in
a culture of personal development
given a lot of freedom and business, digital security skills will only become more
and growth; a culture of
responsibility early on, while necessary in the future and to be at the forefront
responsibility and empowerment,
working as a team.’’ of that is really exciting.’’
trust and fun; a culture of distributed
locations and One Team.’’ Marc-Olivier Hilgers, Nick Shimmen,
Director Travel & Transport, Consultant, Capgemini Invent, United Kingdom
Dhwanit Shah, Capgemini Invent, United Kingdom
Delivery Executive, FS Insurance SBU, India
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
— Shaping a positive future Ethics 26 27 Ethics Shaping a positive future —
OCCASIONAL INTERACTIONS
People Financial
Employees, local
and international works
community
councils
ETHICS AT THE CENTER
Shareholders
Talent pool, families,
Banks, financial analysts, ratings
OF OUR RELATIONSHIPS WITH alumni
agency, ESG indexes
STAKEHOLDERS FOCUS
Clients
this data, we carry out
D
riven by our seven historical values, policies for better decision-making, in line CAPGEMINI targeted actions to promote solutions, we are helping our
which have taken on an even greater with our values. RECOGNIZED AS employee engagement. We clients to develop an artificial
significance in the current context, ONE OF THE MOST have supplemented this intelligence that is intrinsically
our goal is always to adopt an ethical In 2019, we published our Code of ETHICAL COMPANIES system with our annual survey Existing clients ethical. In 2019, we also published
mindset and behavior in our activities and Business Ethics* to explain our values, IN THE WORLD on the ethical culture within the study Why addressing ethical
within our ecosystem. our principles of action and our rules of the Group. Potential clients, questions in AI will benefit
I
conduct and behavior, particularly with
n 2020, for the eighth
our clients’ ecosystems organizations.
Although we now operate in nearly regard to competition. consecutive year, Capgemini
50 countries, we still share a common was recognized by the
culture based on honesty, trust and In 2018, we also launched SpeakUp, the Ethisphere® Institute as one
Business
mutual respect. Our strong values have Group's ethics helpline, which is available of the most ethical companies
guided our behavior through all the to employees and external stakeholders,
in the world. This distinction
changes we have experienced, giving us
the freedom to adapt to transformations
either online or by phone, on a voluntary
and confidential basis. J
is awarded to companies that partners Civil society
in our markets and the boldness to
become a leader.
adopt responsible long-term
strategies and play a leading role Alliances, suppliers, and public
For more than 10 years, we have worked
in the positive transformation
of practices in the business
other partners
authorities
to strengthen our ethical culture through
Market leaders, FOCUS
world and civil society on an professional or industry Through the application of
Local communities,
a dedicated Ethics and Compliance
international level. organizations, standardization our Supplier Code of
academics, thought leaders,
program, which is essential to the success
bodies Conduct, we are committed think tanks, local authorities,
of a diverse and decentralized group
to working only with regulators, legislators,
like ours. This program aims to educate
professionals who meet our EU
our teams on our ethical principles and
requirements in terms of
human rights, ethics, social Citizens, NGOs, media,
responsibility, regulatory international organizations
compliance and corruption (OECD, etc.)
* Discover our Code of Business Ethics at: prevention.
www.capgemini.com/our-company/values-ethics/our-code-of-business-ethics
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
— Shaping a positive future Architects of Positive Futures 28 29 Architects of Positive Futures Shaping a positive future —
OUR SOCIAL
D
iversity is an essential component of our We have notably set specific targets in favor of parity
O
ur commitment to our employees, clients and and society; reduce our environmental impact; and
partners is based on the three main pillars of offer solutions that enable our customers to reduce
our social responsibility program, Architects of their impact.
Positive Futures: diversity, digital inclusion and TARGETS
KEY PERFORMANCE INDICATORS 2018 2019 2020
environmental responsibility. Our social and environmental responsibility is reflec-
ted in our commitments taken at the national, regio- PERCENTAGE OF WOMEN HOLDING
Our actions are built on the principle of a diverse nal or global level, such as the signing of the United IMPROVING PARITY IN EXECUTIVE ROLES 14% 17% 20%
and inclusive work environment where our people Nations Global Compact. As such, the pillars of our MANAGEMENT TEAMS
can thrive and bring their best to our customers; CSR program enable us to contribute to five Sustai- PERCENTAGE OF NEW VICE-PRESIDENTS
WHO ARE WOMEN (INTERNAL PROMOTIONS
help make the digital revolution an opportunity nable Development Goals (SDGs). J AND EXTERNAL HIRES) 24% 29% 29%
for all while creating bridges between technology
IMPROVING PARITY PERCENTAGE OF STAFF WHO
THROUGHOUT THE GROUP ARE WOMEN 31.9% 33.0% 33.5%
CONTR
I BU
TI
O
N
5 GENDER
TO
THE
EQUALITY
HIGHLIGHT
SDGs
Capgemini America is proud to
be named a “Best Place to Work
for LGBTQ Equality” and received
an excellent score on the 2019
Corporate Equality Index (CEI)
Inclusion in the Achieved "Prime" status Global EDGE certification developed by the Human Rights
prestigious CDP* "A-list" of in the ISS ESG Corporate distinguishing our Campaign Foundation (HRC). The
the world's most active Performance Index, placing us commitment to professional annual, national benchmarking
survey and report rates companies
companies in the fight against in the top 2% of companies in equality between women and
on corporate policies and practices
climate change our sector. men – the countries where we related to lesbian, gay, bisexual,
have obtained this certification transgender and queer (LGBTQ)
cover 80% of our workforce workplace equality.
* Carbon Disclosure Project, a not-for-profit charity that runs the global disclosure system for investors,
companies, and other organizations to manage their environmental impacts.
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
— Shaping a positive future Architects of Positive Futures 30 31 Architects of Positive Futures Shaping a positive future —
W C
e believe that we can be a bridge between that help disadvantaged groups and those excluded ommitted for many years to the fight against emissions sources: energy costs and business travel.
technology, business and society, while from the job market to acquire digital skills. climate change, we have strengthened our Every year, we collect and analyze approximately
working hand in hand with our clients, Through our Technology for Positive Futures strategy, expertise and developed a range of services 10 million data points covering 99.5% of our
NGO partners and public and academic we also encourage our employees to get involved in enabling our clients to reduce their carbon business. This vast pool of data gives us a clear
organizations. developing technological solutions to address major footprint. By integrating environmental solutions view of our greenhouse gas emissions and allows
Our digital inclusion strategy is adapted on a daily social issues such as health, poverty alleviation and into our portfolio of offers, we actively contribute us to identify the proper resources for reducing
basis through our strong internal network of local environmental protection. J to the development of responsible and sustainable these emissions. The enthusiasm, commitment and
leaders. As part of our efforts to close the digital business models. expertise of our teams play a key role in meeting this
divide, we are implementing multiple digital literacy At Capgemini, we have pledged to reduce our total challenge together. J
initiatives and expanding our Digital Academies carbon footprint per employee by 30% by 2030
program, a global network of learning institutions (compared to 2015), primarily by targeting our main
TARGETS TARGETS
KEY PERFORMANCE INDICATORS 2018 2019 2020 KEY PERFORMANCE INDICATORS 2018 2019 2020
DIGITAL INCLUSION PERCENTAGE OF SOCIAL IMPACT 64% 74% 80% CLIMATE CHANGE RATE OF GREENHOUSE GAS EMISSIONS 20% 29% 20%
PROJECTS DEDICATED TO DIGITAL REDUCTION PER EMPLOYEE SINCE 2015 and 30%
INCLUSION EFFORTS by 2030
DIGITAL ACADEMIES NUMBER OF DIGITAL ACADEMY 150 1,562 3,000 SHARE OF ACTIVITIES, IN TERMS 87% 92% 100%*
GRADUATES OF STAFF, COVERED BY ISO 14001
CERTIFICATION
ENVIRONMENTAL
DIGITAL LITERACY NUMBER OF DIGITAL LITERACY — 27,300 100,000 MANAGEMENT
PROGRAM BENEFICIARIES EMISSIONS TIED TO PROFESSIONAL 1.56 1.37 —
TRAVEL (IN TCO₂eq/PERSON)
CONTR CONTR
IBU I BU
TI TI
4 QUALITY
O
O
N
N
EDUCATION
12 RCONSUMPTION
TO
TO
ESPONSIBLE
THE
THE
SDGs
SDGs
HIGHLIGHT
We reduced our travel emissions
Capgemini India launched by 20% since 2015 by engaging our
two Digital Academies in June people to make more sustainable
2019, in Mumbai and Pune, to travel choices. In the Netherlands, our
train people who who were mobility program brings together a
excluded from the job market, number of incentives to encourage
offering them skills in the latest employees to make sustainable travel
technologies and innovations.
8 DECONOMIC 13 CCHANGE
choices. In the UK, nine branded
We have already trained 100
ECENT WORK AND LIMATE
GROWTH physical “hub” spaces have been
graduates at these Digital created, which enable geographically
Academies and are now working dispersed teams to collaborate on
to integrate them into Capgemini documents and digital whiteboards
and partner companies. across multiple locations in real time
while on video calls.
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
33
In keeping with its history and corporate values, Capgemini recently completed a well-managed internal process of managerial transition,
thereby continuing the dynamic of sustainable and responsible growth that has characterized the Group for over 50 years. The Board of
Directors, which reflects strict gender parity, is composed of members from diverse backgrounds with complementary skills. Therefore,
while respecting best practices, our Groups governance is able to address Capgemini’s specific requirements, as well as the changes our
company is undergoing in all areas where we operate.
—
PART III
A renewed
20x20cm
Private collection
Oil on canvas,
LE SAUVEUR I
governance
“
is listed on the Euronext Paris market (compartment A). The Individual
shareholders
shares are included in the CAC 40 and the Euronext 100 indexes, 87.9%
and the EURO STOXX, STOXX Europe 600, STOXX Europe 600 Institutional
The Capgemini
Technology and EURO STOXX ESG Leaders 50 indexes. 5.4% investors Board of Directors
Board members
The Board wishes to make the share capital accessible to a large and Group possesses a wide range
number of employees: at the end of 2019, employees held 5.2% employees of expertise, adapted
69.3%
of our share capital.
18.6%
International to the current and future
French Paul Hermelin challenges facing Pierre Pringuet
Chairman & Chief Executive Officer the Group. Lead Independent Director & Chairman
”
of the Ethics & Governance Committee
NB: Information at December 31, 2019. 1. The directors representing employees and employee shareholders are not taken into account in calculating the independence rate, in
accordance with the provisions of the AFEP-MEDEF Code. 2. The Strategy & Investment Committee was renamed the Strategy & CSR Committee in March 2019. A GOOD MATCH BETWEEN DIRECTORS AND
THE GROUP’S STRATEGIC FOCUS
MANAGEMENT OF THE GROUP
In accordance with its diversity policy, the Board of Directors ensures the balance and plurality of expertise on the Board
Since January 1, 2020 , Capgemini SE Group Management is led by Mr. Paul Hermelin, Chairman and Chief Executive Officer,
1
with regard to the challenges facing the Group. It maintains a range of experience and nationalities and respects gender balance,
assisted by Mr. Aiman Ezzat, Chief Operating Officer since January 1, 2018. Aiman Ezzat will succeed Paul Hermelin as Chief Executive while ensuring the commitment of all directors to the Group’s fundamental values.
Officer, following the May 20, 2020 Shareholders’ Meeting. Group Management is assisted by two bodies, comprising the Group’s key
operating and functional managers:
Seniority jE
xecutive and
Technology & Digital f operational positions in
GROUP EXECUTIVE BOARD EXECUTIVE COMMITTEE leading groups
Finance & Strategy f
It prepares the broad strategies submitted to the Executive Committee It assists Group management to define broad strategies and make Industry expertise f
Diverse
for approval and facilitates the carrying out of the Group’s operations. decisions regarding the Group’s operating structure, the choice Governance f
expertise
It also takes the necessary measures with regards to the appointment, of priority offerings, production rules and organization, and the Executive compensation f
Variety of j Private sector
setting of quantitative objectives and performance appraisal of execu- methods of implementing human resources management. CSR f
backgrounds j Public sector
tives with a wide range of responsibilities. Ethics f
j Capgemini employees
f The Group Review f The Mergers & Acquisitions f The Investment f The Risk The Board of Directors therefore decided to adopt the following objectives for its composition for the period 2018-2022:
Board Committee Committee Committee 01. International diversification to reflect changes in Capgemini’s geographical spread and businesses. 02. Diversification of profiles
and expertise. 03. Staggered renewal of terms of office. 04. Maintenance of a measured number of directors, enabling
1. As part of the internal managerial transition process initiated in 2017 and in line with the new planned governance structure following the upcoming Shareholders’ coherence and collective decision-making.
Meeting in May 2020, the Board of Directors’ meeting of December 4, 2019 decided to terminate Mr. Thierry Delaporte’s term of office as Chief Operating Officer with
effect from December 31, 2019.
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
— Governance Board of Directors 36 37 Compensation and diversity Governance —
C APGEMINI — INTEGR ATED REPORT 2019 C APGEMINI — INTEGR ATED REPORT 2019
— Portrait The artist 38
Miryam Haddad
T
he artist Miryam Haddad has lived and act to its limits, ambiguities appear. Extremes
worked in Paris since 2012 and is a graduate come together and the experience of the viewer is
of Paris’ School of Fine Arts (L’école des amplified: the colorful forms of this theater demand
Beaux-Arts de Paris). In 2019, she was the attention; they seem to testify to a positive energy...
laureate of the Jean Francois Prat Prize, had
a solo show at the Collection Lambert in Avignon, and “The gaze is nevertheless troubled: these paintings
was selected to create the poster for the 73 Festival
rd
ultimately show mixed feelings. They do not calm the
d’Avignon. Her work has recently featured in group mind; violence is felt... Tears are as much a product
exhibitions such as Métamorphoses, Fondation of joy as they are of sadness. It is important, then,
Cartier, Paris; Globe as a Palette, Hokkaido Obihiro to play on formats, large on one hand, very small
Museum of Art, Japan. on the other. To offer the same journey, there’s the
same attentive pause. I also rely on the thickness
“A canvas must assert itself in a strong way,” she of the material or in other places I choose to use
says. “In this sense, color is obviously one of the a very transparent medium. Then, the choices of
essential elements; the painting cannot be seen titles confirm my reading, my orientation, leaving A canvas must assert
without it. Ever since my first painting experiences,
I wanted many intense colors. I love to exaggerate
the spectator free to begin making their own
interpretation.” J
itself in a strong way, in
colors. I do not appreciate the in-between. Taking this sense, color is obviously
this inspiration to extremes allows the invention
of scenes that may seem joyful or illustrate the
one of the essential
Extract from an interview with the artist for the 73rd edition of
atmosphere of a party. However, by pushing this the Avignon Festival. By Marc Blanchet elements; the painting
TRÊVE D’AMITIÉ cannot be seen without it.”
(CEASE FRIENDSHIP), 2019
MIRYAM HADDAD
Oil on canvas,
20x20x2cm
www.miryamhaddad.com
Photo: Fabrice Gousset
Courtesy of the artist and Art: Concept, Paris
Private collection
On the cover: Épouvantails, (Scarecrows), 2018 • Miryam HADDAD • Oil on canvas, quadriptych • 21.8x14cm • Photo: Fabrice Gousset. • Courtesy of the artist and Art: Concept, Paris • Private collection
Group Corporate Social Responsibility and Group Marketing
and Communications departments
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