Identify the purpose of software used in communications

The purpose of communications software is to connect users via their computers

or other mobile devices. By offering a variety of communication options, we can
harness the power of computing to talk to other people in almost any part of the
world. Communication software can be either asynchronous or synchronous.
Communication is essential to both relationships and to business success.
Communication platforms and software can be indispensable in facilitating better
collaboration and connection in-house as well as with clients and partners. Your
portal, intranet, learning management and website can also benefit from these
solutions.

Here are a list of collaboration and communication platforms and software.

1. Dropbox

Dropbox is one of the most efficient and user-friendly cloud sharing solutions.
Teams can use Dropbox to better manage shared files, reducing the need for
email and improving the collaboration between employees. Integrate with your
intranet solution so team members can easily insert their content into a team
workspace with just one click. Content can then be uploaded into Dropbox and
visually displayed. A content search function is also included.

2. Google Drive
Google Drive is another popular web based sharing platform. With a Google Drive
connector, users can readily access folders and files to boost productivity and
facilitate collaboration with your intranet solution.

3. SharePoint

SharePoint is a web-based collaborative platform or an on-premise software for

your employees. Connect this with your intranet to map SharePoint content to
folders to allow for manual or automatic synchronization. You can also centrally
publish documents and SharePoint pages as well as images to your intranet.

4. Skype for Business

Skype offers messaging, voice and video calls between people or groups of
people. This is a cost effective communication platform to communicate with
individuals located in a different country.

5. Box

Easily share documents, folders and files from your Box account through an
intranet. This allows for collaborating on your documents from just one
viewpoint.

6. Microsoft Office
Microsoft Office is a productivity software for organizations and individuals.
Connect it with your content management platform to easily browse, edit and
save stored documents directly from Microsoft Office.

7. Slack

Slack is a group messaging communication software with real-time messaging,

archiving and search for teams. You can also create private spaces with fewer
team members for more confidential information.

8. Hub spot

Hub spot is an inbound marketing and sales platform that helps companies attract
visitors and convert them into customers. It offers email marketing and lead
nurturing, as well as social media management functionality. Hub spot forms can
be used on your website, to automatically pull contact details directly into your
Hub spot platform.

9. Campaign Monitor

Campaign Monitor allows you to manage email subscribers and track results using
different lists. Connect with your website so that information for people who opt
in is automatically pushed to this your Box platform for seamless inclusion.

10. YouTube
Video is a must to succeed with marketing and promotion in today’s marketplace.
A YouTube connector will allow you to easily pull YouTube videos into your
website, including metadata and information such as title, video duration and
keywords. You can use and manage external content as well without having to
host it yourself.

11. Salesforce

Salesforce web-to-lead forms can be easily created right from your website with
this handy platform. You can push leads from the website to your sales team for
fast follow up.

13. One Drive

Get to your files and photos from anywhere, on any device. Share and work
together with anyone in your work and life. The One Drive Connector allows you
to easily access files and documents stored in One Drive within your intranet or
portal solution. Open, comment on, adjust and save documents within the
browser using Office 365 integration. This platform facilitates much more
effective collaboration.

14. Asana

Asana is a project management platform. Organize your tasks into shared lists or
boards for your initiatives, meetings and programs.
15. Hip Chat

Team chat that's actually built for business Persistent, searchable, and loaded
with goodies: group chat, video chat, screen sharing, and the security your IT
team craves.