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Preventing the impacts caused by the developing tourism activity in a specific site.
The environment is one of the greatest concerns of humankind. Nowadays, the activities
which improve or destroy it must be assessed and controlled by efficient means which should
permit the control of environmental impact caused by the development of these activities.
This document presents an information system implementation, as a Decision Support
system, allowing the Decision Maker to evaluate, foresee and control the future
environmental impact of Tourism through consultation, the management and the
presentation of decision schemes based on defined measures of a regional tourism planning.
KEYWORDS: Database Management Systems, Decision Support Systems, Geographical Information Systems, Tourism
Planning, Information Systems Implementation, Environmental Impacts of Tourism.
To represent a real system in an IS the main problem is in The definition of a Data Dictionary is a slow and boring
the identifying information categories, to solve this task but allows the Programmer to build an efficient and
problem we will use the theories of data modelling. precise DBMS.
Data modelling should be defined as a conceptual The Data Dictionary and the Entity-Relationship Diagram
collection of tools used to describe the data, the only define the data and relationships characteristics of
relationships between the data, the semantic and the design to be developed. To show the way in which
limitations between the same. The chosen model was the the design will access/modify the data it necessary to
Relation Model, due to its characteristics: simple and present it’s behaviour by the State Transition Diagram.
flexible structure, because this model considered that in a
real system the data and their relationships are State Transition Diagram. The State Transition Diagram
represented by a double entry table collection. Each presents the behaviour of the design. The dynamic of the
column represents one kind of information and each row DBMS is described by the STD which uses a rectangle to
represents an element, the relationship between the identify a behaviour state (form) and an arrow for
different tables are defined by common fields in the possible behaviour changes [11]. The different behaviours
relative tables. associated to the system by a collection of forms are
designated by the Human-Machine Interface (HMI).
One DBMS is the technology used to conceptualise the
design associated to an IS, the conception of the In the conceptual model definition associated to an IS, it is
computational model is realised after the definition of the important that the technology used to manage large
conceptual model associated to the IS. The conceptual quantities of information – DBMS, but also appropriate
model is defined by elements which characterise the technology to find and update data. In the near future,
systems in terms of data, relationships and the design one of the technological tools which could guarantee
behaviour proposed, that is, by Entity-Relationship success to an IS is the Internet because it is a powerful tool
Diagram (ERD), Data Dictionary (DD) and the State to rapidly access the different categories of information.
Transition Diagram (STD).
Usually, the terms “IS” and “DBMS” are used to refer to
Entity-Relationship Diagram. The definition of an Entity- general information, but if a specification of information
Relationship Diagram associated to a real system is based category exists, the above terms will change to identify
on a real world perception, in which exists a collection of the kind of information, for example, if the information
elementary objects, designated by “entities” and associated to the system is geographical then designation
“relationships” between them. This diagram is defined will be “Geographical Information Systems (GIS)” and
by specific symbols: the object collection “entities” is “Spatial Database Management System (SDBMS)”.
represented by a rectangle, a “relationship” by a losange,
A GIS is characterised by storing, management and
the object characteristics “attributes” by an ellipse and
spatial information manipulation (geographical and
affection between the objects by lines [11].
alphanumerical); including operations which support
spatial analysis. The relevance of this system [3] is
The information associated to each object collection
indicated by three factors: integration of spatial
should be stored with the minimum redundancy,
information with other information categories,
independence and persistence, and should be submitted
administrative information by geographical locations, and
to the application of the normalisation rules, for example:
relating activities by their geographical position.
Normal Forms, which guarantee a non dependent, non
persistent and non duplicated information. The success of GIS was related to the associated
technology, update and consistent data. The Internet is
After the definition of the entities and the relationships, one of the technological tools, which could guarantee
which characterise the real system, it is possible to define success because it permits access to that kind of data.
all the elements, which characterise the system by the
Data Dictionary. The GIS permits analysing of the geographical problems
mainly those related to the environment and permits
Data Dictionary. A Data Dictionary is a report of all data increasing of the environmental manipulation needed for
which are essential to the system, defined with rigor and Tourism Planning.
precision so the User/Programmer can understand all the
Tourism Planning and to readjustment, making possible the realisation of a
The development of an activity in a specific place should decision support system which should protect the natural,
be directed and controlled to work within with the historical and cultural resources.
ecological, social, cultural and economical constraints.
The Planning implementation means essential structural
Tourism is an activity, which consumes geographical and quality changes as well a new spatial organisation,
space where it is currently developing: infrastructures which creates a decision support environment and
building for tourist uses, using local resources, integration facilitates the development and building of simulation
of the native population or environmental degradation. models to control, evaluate and readjust the development
of the activity conjugated with an adequate computational
The touristic development of a place is represented in tool to evaluate the real capacity and the factors which
time by phases with proper characteristics, designated by lead to saturation.
Tourism Life Cycle [5]. The Tourism Life Cycle is stated
by a strong growth during the initial phase – new site To evaluate the real necessities and the factors which lead
exploration, followed by high demand, which causes to saturation it is necessary to evaluate the environmental
saturation and the decreasing tourism demand. impacts that tourism development activity causes in a
specific region. This evaluation is defined by quality and
If a tourist resort reaches maturity its demand is at its quantity indicators. Nowadays, some studies about
highest value after this point degradation in the quality of environmental impacts are appearing but as the tourism
the different resources that characterise the environment activity is recent there was neither standard indicators nor
of the tourism place start to appear. Then, the necessity of standard scales to classify the indicators. Meanwhile, the
tourism planning is a major concern, to control saturation point can be measured by the carrying
development in a way to guarantee growth and revenues capacity. Each site is characterised by a different carrying
by increasing demand without decreasing the quality capacity, which means knowing the total carrying
offered. Planning is considerated to be a way to provide capacity of a region it is necessary to sum all the carrying
environmental protection, to control the level of the capacities from each tourist site [7].
natural resources, to keep and if it is possible to improve
the quality of life in the region and should protect the ΣK≥P
tourism resources, decrease the current environmental
impacts and those which could appear in the near future. Where Σ k is the total carrying capacity from the different
tourist sites and P is the tourist flux.
The objective of Planning is to direct the growth of an
activity to guarantee specific goals. The Planning should If the tourist flux overflow the total carrying capacity it is
be developed after the information changes and the co- possible to predict that in the near future that will appear
ordination of interdependent activities to collect and tourist resorts with high environment degradation as well
secure treatment of the information about the future. as tourism resource degradation.
An interdependent activity is considerated as a system The absence of computational means could be a main
which represents something in the real world, has proper factor to limit the region in competition with another’s in
characteristics and it is ruled by specific norms. If we terms of their development. The institutional norms
consider the tourism activity as a system ruled by the (PRTs, PROTs,...) together with a design that enables the
norms defined in the Regional Tourism Plan (Plano decision process, and allows quick and efficient
Regional do Turismo - PRT), Territorial Planning Regional manipulation of the great quantity of information, should
Plan (Plano Regional do Ordenamento do Território - be one of the best ways to arrive at a decision for a
PROT), and World Tourism Organisation; those should localised problem and to find a solution to eliminate the
interact in the tourism management related to the space, region asymmetries.
time and decision domains; then it is possible to build
simulation models to control development activity using Conceptual System of Tourism Planning
the IS. In the last decades, developing tourism caused negatives
environmental impacts, the necessity to control and
Tourism development activity in the last decades has predict in the future is essential for the development of a
brought with it uncontrolled occupation in some sites country, region and a site. This development should
(tourism infrastructures and tourism equipment) and consider the institutional norms and politics defined by
without respect to the limits of the development areas; the development which has the objective to protect the
this caused environmental impacts at a social, cultural, environment, to decrease the degradation and to control
economical and ecological level. the quality of the environmental resources, but also
should consider computational tools as a way which
Uncontrolled space occupation implicates the necessity to enables the decision support environment, the interaction
find decision support which should include strategic between the different economic sectors, and the
actions as a way for each region to reacquire their balance manipulation of a large quantity of information. If the
– Tourism Planning. touristic activity is an interdependent real system and
situated in a geographical space then it is possible
Tourism Planning is based on specific objectives, is structure it in an information system.
executed by a collection of strategic actions which permit
structural and quality changes as a new spatial The geographical space considered will be the Algarve,
organisation to the activity allowing control, evaluation the offer of Sun, beach, Golf courses, etc. make the
southern region one of the major tourist attractions of • Physical characteristics of the place, tourist resources;
Portugal. • World Tourism Organisation norms;
Meanwhile, the Algarve is characterised by different • PRTA objectives and
places with specific environments, which makes the study • Decision support data.
of environmental impacts in the Algarve region more Conceptual System Design. The Information System is
difficult. The necessity to reduce the study space is a defined mainly by the elements:
major concern that implicates a selection of a place
between the same region. Loulé was selected from • Entity-Relationship Diagram, which describe the
amongst places which make up the region, because it is system according to a collection of basic elements
one of the major tourist attractions in the Algarve region, designated by “entities” and “relationships” between
is situated within Ria Formosa Natural Park, and it is them (vid. Figure 1),
made up of three territorial units which characterise the
• Data Dictionary, report of all data, which is essential
region: Barrocal, Mountain and Coast.
to the system: defined with precision and rigor to
The development of the tourism system is conditioned by explain all the stored data, all inputs and outputs to
the World Tourism Organisation norms [8], PRT to the system, arithmetic operations to do with the data
Algarve (PRTA) [6], PROT to Algarve (PROTAL) [1], (vid. Figure 2) and
among others. • State Transition Diagram, define the behaviour of the
design associated to the Database Management
Once the real system has been introduced steps will be System and presents all the actions which
indicated to start the entity identification and ends with characterise the computation design (vid. Figure 3).
the design model (methodology): Finally, we should select the ideal way to find information. An
Information System should be characterised by update
Identifying the information categories. The Information
information, and should use a quick and efficient way to
System associated to the conceptual design is composed
get the information – Internet.
of different information categories associated with the real
system.
1 n
S_Pop_Apoio Spa_al n Tipo_Aloj. Ág_p_al 1 Agua
1
Al_p_t 1
1 T_p_al Transporte
Ad_SCent Asc_al
n n
El_al 1 Esp_liv
n Alojamento
S_comer 1 S_c_al n
Dg_A 1 D_Global
1
C_Marinas M_p_C
1 Tipos_S_Rec
Sr_tipo
n
Tipos_Act_Aqua Al_p_f
1 Marinas n
S_Recreativos
C_Praias
AA_p_t 1
M_F Sr_F
n
P_p_c
Activ_Aquat
n
1 1 n
1
1 n
AA_F Freguesia 1 P_F Praias
1 n 1
C_pIscinas
Tipos_parques
1
1
Reg_pa Reg_pi
n Freg_C n
n n
Parques P_p_F 1 Pis_F Piscinas
1 1 1 n
Out_Sectores OS_C Concelho - Loulé ET_C Est_Turis
1
SAD_C
Sist_apoio_dec
SAD_I Interaccao
n
1 n
Objectivos m n
A_O Accoes Med_ac Medidas
After the presentation of information conceptual design, Information System implementation of Tourism
associated information systems will be implemented Planning
(computational design). The conception of the computational design include the
construction of the components that defines the
conceptual model associated to the IS which structures
the information associated to the real system.
The computational components should developed in a The DBMS selected was the Oracle Power Objects
work environment adequate to the objective design, (developed by Oracle Corporation). Because it has a work
accordingly with the large quantity of information to environment characterised by a object oriented
manipulate considering the place where the system will development, can access local or remote databases, works
be applied and data that should be calculated/presented. with a known programming language (Structured Query
Language (SQL) and Oracle Basic), Client-Server Design,
manipulates large quantity of information and for a quick
Tipo_Aloj = {tipo_aloj}
development of programs in a graphical environment.
tipo_aloj = *Apresenta a informação normativa, The characteristics described above defines the Oracle
imposta pela OMT para cada tipo de Power Objects as an ideal work environment to develop a
alojamento turístico* design where the querying, storing and management of
@Id_ta + Desc_ta + ( Media_q) + large quantities of information will be done in a simple,
Dens_ta + 1{ agua} + efficient and quick way as the definition of a Human-
1{serv_pop_apoio} Machine Interface (HMI), intuitive and easy use.
MENU PRINCIPAL
Alojamento
Normas da Características Dados Reais
Objectivos Recursos
OMT geográficas do PRTA Turísticos Parques
Dados Dados
Tipo_Aloj Piscinas
Freguesia Objectivos Alojamento Virtuais 1 Virtuais 2
S_pop_apoio Praias
Concelho Acções Parques Nova
Simulação
Agua Marinas
Est_Turis Medidas Piscinas
Transporte Act_Aquat Dados
Out_sector Med p Ac Praias Virtuais
C_Marinas Serv_rec
Marinas
C_Praias
Act_Aquat
C_Piscinas
Serv_rec
Esp_liv
D_Global
Ad_SCent
S_comer Tipo_Parques
Tipos_s_rec Tipo_Act_Aqua
‘Se número de interacção for diferente de zero para a decisão então Geographical Information Systems (GIS) to have access to
cácula cenário the spatial information where the sector is in
IF vnum <> 0 THEN
'Incia cálculo de variáveis que representam cada um dos
development. More and more, the Decision-Makers and
indicadores the Researchers use this technological way to search,
'Calcula o número de camas consult and analyse schemes of thematic models to the
'Seleccionar todos os registos que têm interacção igual a 0 ou a
decisao actual place, region or sector development
EXEC SQL SELECT SUM(camas) INTO :vcamas FROM
alojamento & Internet, to have access in real-time update information of
WHERE (dec_al = :vi OR dec_al = 0)
'Calcula o valor de .... the governmental rules, geographical space changes,
........ statistical data, etc. Permit a bi-directional and interactive
as a way to create a new kind of relationship between the
'Insere dados na tabela de cenários de decisão “Local Decision-Maker” and the “Regional Decision-
EXEC SQL INSERT INTO sist_apoio_dec &
(ID_D,...,_CAMAS,...) VALUES (:vi,...,:vcamas,...) Maker”, and between the “Regional Decision-Maker” and
END IF the “National Decision-Maker”.
‘Incrementa o número de decisão
NEXT vi
‘Confirma a alteração de dados efectuados à tabela de cenários de
decisão
EXEC SQL COMMIT
The interchange between different scientific areas is 6. Martins, P. Assoreira, D. and Cavaco, H. PRTA - Plano
essential to the development and execution of a Regional de Turismo do Algarve, CCRA, Faro, 1994.
computational tool that has the goal of reaching the
objective of the proposed design. Is relevant the dialogue 7. Mendes, J.L.M.F. Critérios e Indicadores das Zonas
between the specialist of other scientific areas. Turísticas Saturadas, DGT (Direcção Geral do Turismo) -
FCT/UNL, Lisboa, 1994.
The Planning Tourism Support System (SAPOT) is just a
starting point in the region developing support systems, 8. OMT-WTO-BTO Risks of Saturation or Tourism
but shows that design with the specified characteristics Carrying capacity overload in .holiday destinations,
gives decision support information to the Decision-Maker Madrid, Organisation Mondiale du Tourism - World
which permits control and readjustment of environmental Tourism Organization - Organizacion Mundial del
impacts caused by the touristic development activity by Turismo.
the analysing and prediction of the consequences
9. Silva, J.A. Impacte do Turismo no Ambiente, DGT e
provoked by the application of a specific governmental or
FCT/UNL, Lisboa,. 1994.
political sector in spite of another.
10. Vitorino, J. Estudo Económico do Concelho de Loulé,
REFERENCES
Loulé, Confederação dos Empresários do Algarve
(CEAL), Loulé, 1993.
1. Assoreira, D. Plano Regional de Ordenamento do
Território do Algarve - PROTAL, Relatório, CCRAlg, 11. Yourdon, E. Modern Structured Analysis, Prentice-Hall
Faro, 1990. International Editions, London, 1989.
2. Carapuça, R. Introdução aos Sistemas de Informação e
Base de Dados - Texto de Apoio, IST/UTL, Lisboa, 1993.
Among her interests are database design, decision support Mario Rui Gomes as been working and managing the portuguese
systems, geographical information systems, tourism planning and participation on international projects financed by the European
information systems implementation. Community including CTS-2, Delta, Esprit, Accts, Telematics. He
is member of Eurographics, AM-FM International, IEEE, ACM,
Born in 1970, Celia Ramos is graduated in Computers ACM-SIGGRAPH, IFIP and several Portuguese associations. He
engineering from University of Coimbra, and got a MSc degree in is the Portuguese representative of Information Engineering
Electrotechnical engineering and Computers by the Instituto Telematics sector and IFIP TC13.
Superior Técnico of theTechnical University of Lisbon.
Born in 1957, Mario Rui Gomes graduated at IST in Electrical
ESGHT – UNIVERSIDADE DO ALGARVE Engineering in 1981 and got a PhD on Electronic and Informatics
Campus da Penha Engineering in 1991 from the same University.
Estrada da Penha
8000 FARO IST/INESC
Portugal Rua Alves Redol 9
Tel: +351.89 80 0100 Room 634
Fax: +351.89 80 6532 1000 Lisboa
URL: Portugal
Tel: +351 1 3100289
Mario R. GOMES Fax: +351 1 3100009
mrg@camoes.rnl.ist.utl.pt