Professional Documents
Culture Documents
Australia 2015:
Benchmarks, Budgets, and Trends
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TABLE OF CONTENTS
Welcome................................................................................................................................................. 3
Demographics...................................................................................................................................... 31
About..................................................................................................................................................... 32
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WELCOME
Clearly, there is work to be done. We’re looking forward to providing you with
resources as you move onward.
Jodie Sangster
Yours in content, Chief Executive Officer
The Association for
Joe & Jodie Data-driven Marketing
and Advertising
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USAGE & OVERALL EFFECTIVENESS
Does your organization
use content marketing?
89% say yes
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USAGE & OVERALL EFFECTIVENESS
Overall, how effective is
your organization at
content marketing?
How Australian Marketers Rate the
Effectiveness of Their Organization’s 29% say they are effective
Use of Content Marketing
Note: For purposes of our annual survey,
we define effectiveness as “accomplishing
your overall objectives.” Those who rate their
5 Very Effective 5%
organizations a 4 or 5 (on a scale of 1 to 5, with
5 being “Very Effective” and 1 being “Not at all
4 24%
Effective”) become our “most effective” or “best-
in-class.” The 1s and 2s are considered “least
3 50%
effective,” while the 3s are neutral.
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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STRATEGY & ORGANIZATION
Does your organization
have a content marketing
strategy?
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STRATEGY & ORGANIZATION
How closely does your
content marketing strategy
guide your organization’s
content marketing efforts?
Percentage of Australian Marketers 40% say very closely
Who Say Strategy Guides Efforts
Having a strategy is one thing—following it
is another. The more effective the Australian
Very closely 40% marketer, the more likely it is that his or her
organization follows the strategy very closely
Somewhat 56% (65% of the most effective follow their strategy
very closely).
We rarely use it 3%
Unsure 1%
0 10 20 30 40 50 60
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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STRATEGY & ORGANIZATION
Does your organization
have a dedicated content
marketing group?
39% say yes
Percentage of Australian Marketers Who This is a new question on our annual survey.
Have a Dedicated Content Marketing Group The most effective marketers are more likely to
have a dedicated group (54%) when compared
with the total sample (39%). The same is true
Yes, and it functions independently as its own unit 12% for those who have a documented content
marketing strategy (60%).
Yes, and it works horizontally across the organization silos 27%
0 10 20 30 40 50 60
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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STRATEGY & ORGANIZATION
Which area in your
organization is accountable
for content marketing?
25% say product marketing
Areas Accountable for Smaller companies are more likely than larger
Australian Content Marketing ones to report directly to the owner/C-level.
6%
Product Marketing
11%
25% Owner/C-level
Demand Gen Marketing
7%
PR/Corporate Communications
12% 23% Social Team/Social CRM
Other
17% No one, Unsure, or No Answer
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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GOALS & METRICS
How important is each
of the following content
marketing goals to your
Organizational Goals for organization?
Australian Content Marketing
87% say engagement
Engagement 87% is important
Brand Awareness 85% Note: Percentages shown represent marketers who
Lead Generation 79% rated each goal a 4 or 5 on a 5-point scale where
5 = “Very Important” and 1 = “Not at all Important.”
Customer Retention/Loyalty 78%
As they did last year, Australian marketers most
Sales 74% often cited engagement, brand awareness, and
lead generation as goals for content marketing.
Lead Nurturing 73%
Upsell/Cross-sell 62% The most effective Australian marketers place
higher importance on all the goals shown here
Customer Evangelism 59% when compared with the total sample.
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GOALS & METRICS
Which metrics does your
organization use to assess
content marketing success?
Metrics for Australian
Content Marketing Success 60% say website traffic
Website Traffic 60% Note: Fewer than 30% cited the following
metrics: Sales Lead Quantity (29%), Benchmark
Higher Conversion Rates 46% Lift of Company Awareness (29%), Inbound
Sales 46% Links (28%), Benchmark Lift of Product/Service
Awareness (21%), Customer Renewal Rates (19%),
SEO Ranking 39% and Cost Savings (8%).
Time Spent on Website 38%
Regardless of how effective they are at content
Sales Lead Quality 37% marketing, Australian marketers cite website
traffic as the metric they use most often to
Qualitative Feedback from Customers 37% gauge content marketing success. Website
Subscriber Growth 32% traffic topped this list last year as well.
0 10 20 30 40 50 60 70
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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GOALS & METRICS
How successful is your
organization at tracking
How Australian Marketers Rate the ROI of its content
marketing program?
Their Organization’s Success
at Tracking ROI 20% say they
are successful
5 Very Successful 5%
As these percentages show, many Australian
4 15% marketers have a difficult time tracking ROI.
Having a documented content marketing strategy
3 32%
helps, though, as 33% of those who possess one
are successful in this area, compared with the
2 24%
20% average for the total sample.
1 Not At All Successful 9%
We Do Not Track 13%
0 10 20 30 40 50
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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CONTENT CREATION & DISTRIBUTION
Compared with one year
ago, how much content is
your organization creating?
74% are creating more
Change in Australian Content Creation
(Over Last 12 Months) This percentage decreased from last year, when
2% 81% said they were creating more content.
4% Significantly More
42%
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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CONTENT CREATION & DISTRIBUTION
How many different
audiences does your
organization target
Number of Audiences with separate content
that Australian Marketers Target marketing strategies?
The average number is 4
10+ 7%
7-10 5% In general, the larger the Australian
organization, the more audiences it targets.
4-6 29% Enterprise firms (1,000+ employees) target
an average of 5.
2-3 45%
1 5%
Unsure 10%
0 10 20 30 40 50
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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CONTENT CREATION & DISTRIBUTION
Which content marketing
tactics does your
Australian Content Marketing Tactic Usage
organization use?
Use of in-person events has
Social Media Content – other than blogs 86% increased, while blog usage
Articles on Your Website 85% has decreased
eNewsletters 83%
Average Number Used: 12
In-person Events 74%
Note: Fewer than 45% said they use the following tactics: Print
Case Studies 72% Magazines (43%), Branded Content Tools (40%), White Papers (40%),
Webinars (39%), Mobile Apps (38%), Digital Magazines (32%), Print
Videos 72% Newsletters (29%), eBooks (28%), Books (24%), Podcasts (22%),
Blogs 68% Virtual Conferences (20%), and Games/Gamification (15%).
Illustrations/Photos 66% Australian marketers are using fewer content marketing tactics,
on average, than they did last year (12 this year vs. 13 last year).
Infographics 61% The same three tactics top the list of most widely used: social
media content (other than blogs), articles on your website, and
Microsites 54% eNewsletters.
Online Presentations 47% The biggest decrease in usage has been with blogs (80% last year vs.
68% this year). Yet at the same time, the effectiveness rating for blogs
Research Reports 45% increased (from 58% last year to 62% this year).
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CONTENT CREATION & DISTRIBUTION
How effective are the
following tactics that
Effectiveness Ratings you use?
for Australian Tactics
65% say in-person events
In-person Events 65% are effective
eNewsletters 62%
These are the 10 tactics that Australian
Blogs 62% marketers find most effective.
White Papers 61%
Enewsletters, which came in first last year at
Microsites 57% 73%, decreased to 62% this year. In-person
Case Studies 57% events stayed about the same (66% last year).
Social Media Content – other than blogs 53%
Research reports decreased from 63% last
Videos 53% year to 50% this year. Videos decreased from
62% to 53%.
Articles on Your Website 52%
Research Reports 50% White papers and microsites are both new to
0 10 20 30 40 50 60 70 80
the top 10 effective list this year.
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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CONTENT CREATION & DISTRIBUTION
Which social media
platforms does your
organization use to
Australian Content Marketing distribute content?
Social Media Platform Usage
83% use LinkedIn
LinkedIn 83%
Average Number Used: 6
Facebook 81%
Twitter 79% Note: Fewer than 25% said they use the following
platforms: Vimeo (24%), SlideShare (23%), Flickr
YouTube 70%
(13%), Tumblr (10%), StumbleUpon (8%),
Google+ 59% Foursquare (8%), SnapChat (7%), and Vine (6%).
Instagram 33%
Last year, Australian marketers used an average
Pinterest 31%
of 5 social media platforms, compared with
Vimeo 24% 6 this year.
SlideShare 23%
The percentages shown here are similar to last
0 10 20 30 40 50 60 70 80 90 100 year’s with one notable exception: usage of
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA Google+ has increased by 12 percentage points
(47% last year vs. 59% this year).
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CONTENT CREATION & DISTRIBUTION
How effective are the
social media platforms
that you use?
Effectiveness Ratings for 57% say LinkedIn is effective
Australian Social Media Platforms
These are the 7 social media platforms that
LinkedIn 57% Australian marketers find most effective.
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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CONTENT CREATION & DISTRIBUTION
How often does your
organization publish new
content that supports
its content marketing
How Often Australian Marketers program?
Publish New Content 49% say daily or multiple
4% times per week
7% Daily
18% Multiple Times per Week 72% of the most effective Australian marketers
8% publish new content daily or multiple times per
Weekly
week, compared with 49% of the total sample.
Multiple Times per Month
15% 31% Monthly
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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CONTENT CREATION & DISTRIBUTION
Which paid advertising
methods do you use to
promote/distribute
content?
Australian Paid Advertising Usage
68% say they use search
Search Engine Marketing (SEM) 68% engine marketing (SEM)
Social Ads (e.g., LinkedIn ads) 63% Average Number Used: 4
Print or Other Offline Promotion 62% This was a new question on the survey.
The most effective content marketers were
Traditional Online Banner Ads 58% more likely than the total sample to say
they use online banner ads (65% vs. 58%),
Promoted Posts (e.g., promoted Tweets) 50% native advertising (54% vs. 42%) and content
Native Advertising 42% discovery tools (23% vs. 16%); their usage of the
other methods was fairly similar.
Content Discovery Tools 16%
In addition, there is a correlation between
company size and the number of paid methods
0 10 20 30 40 50 60 70
used. For example, small organizations (1-10
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
employees) use an average of 3 paid methods,
whereas enterprise companies (1,000+
employees) use an average of 5.
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CONTENT CREATION & DISTRIBUTION
How effective are the
paid advertising methods
that you use to distribute
Effectiveness Ratings for content?
Australian Paid Advertising Methods
Australian marketers have
Search Engine Marketing (SEM) 61% the most confidence in
Print or Other Offline Promotion 42% search engine marketing
Social Ads (e.g., LinkedIn ads) 42% Note: Percentages shown represent marketers who
rated each method a 4 or 5 on a 5-point scale where
Promoted Posts (e.g., promoted Tweets) 40% 5 = “Very Effective” and 1 = “Not at all Effective.”
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BUDGETS & SPENDING
Approximately what
percentage of your
Percentage of Total Marketing Budget organization’s total
Spent on Australian Content Marketing marketing budget (not
including staff) is spent on
content marketing?
100% 2%
75-99% 3% The average is 27%
50-74% 11% This figure remains the same as last year.
However, there are differences based on:
25-49% 13%
• Effectiveness—the most effective marketers
10-24% 21% spend 36% and the least effective spend 14%
1-9% 29% •
Strategy—those who have a documented
content marketing strategy spend 31%, those
0% 1% who have a verbal strategy spend 25%, and
those without a strategy spend 13%
Unsure 18% • Company size—enterprise companies (1,000+
employees) spend 19% and small companies
0 10 20 30 40 50 (10-99 employees) spend 28%
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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BUDGETS & SPENDING
How do you expect your
organization’s content
marketing budget to
change in the next 12
Australian Content Marketing Spending months?
(Over Next 12 Months)
63% say they will increase
Significantly Increase 14% spending
Increase 49% Last year, 69% said they would increase
spending, compared with 63% this year.
Remain the Same 30%
73% of those who have a documented content
Decrease 1% marketing strategy plan to increase spending,
as do 70% of marketers who work for enterprise
Unsure 4%
companies (1,000+ employees).
0 10 20 30 40 50
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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CHALLENGES & INITIATIVES
With regard to content
marketing, how challenged
Challenges that Australian Marketers Face
are you with each of the
following?
Producing Engaging Content 50% 50% say producing engaging
Lack of Budget 48% content is a challenge
Producing Content Consistently 46% Note: Percentages shown represent marketers who
Technology-related Challenges 26% The biggest increases are with finding trained content
marketing professionals (9% last year vs. 31% this
0 10 20 30 40 50 60 70 year) and lack of buy-in/vision from higher-ups (15%
last year vs. 32% this year).
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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CHALLENGES & INITIATIVES
New this year, we presented marketers with a list of 28 initiatives. We asked them to select one of three options for each:
working on now, plan to begin working on within 12 months, and not a priority.
Australian marketers are working on an average of 14 initiatives, and plan to begin working on 9 more, on average, over the
next 12 months.
As for which they plan to begin working on within 12 months, the highest percentages selected:
Measuring content marketing ROI: 41%
Content curation strategies: 40%
Creating a channel plan for social media: 38%
Understanding/using content marketing technology: 38%
Content personalization: 35%
The initiatives appearing on the following pages are the 10 that received the highest combined percentages of
“working on now” and “plan to begin working on within 12 months.”
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CHALLENGES & INITIATIVES
5% 5% 5%
4% 5% 6%
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CHALLENGES & INITIATIVES
4% 6% 5%
8% 8%
7%
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CHALLENGES & INITIATIVES
4% 4% 4%
9% 10% 11%
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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COMPARISON CHART
Has a content marketing strategy, but it’s not documented.....................................................................37%................... 46%................... 46%
Publishes new content daily or multiple times per week..........................................................................72%................... 49%................... 19%
Chart term definitions: A “best-in-class” content marketer (aka “most effective”) is one who rates his or her organization a 4 or 5 in terms of effectiveness on a scale of 1 to 5,
with 5 being “Very Effective” and 1 being “Not at all Effective.” Those who rate themselves 1 or 2 are the “least effective.”
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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COMPARISON CHART
Publishes new content daily or multiple times per week.................................................................................................... 62%................... 49%
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends: Content Marketing Institute/ADMA
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DEMOGRAPHICS
Content Marketing in Australia 2015: Benchmarks, Budgets, and Trends is produced by Content Marketing Institute in partnership with the Association
for Data-driven Marketing and Advertising (ADMA) and sponsored by Brightcove.
The fifth annual content marketing survey, from which the results of this third annual Australia report were generated, was mailed electronically to a
sample of marketers using lists from Content Marketing Institute, ADMA, MarketingProfs, Brightcove, Blackbaud, the Business Marketing Association
(BMA), EnVeritas Group (EVG), the Direct Marketing Association UK (DMA), Industry Week, New Equipment Digest, WTWH Media, and Corporate Financial
Group.
A total of 5,167 recipients from around the globe—representing a full range of industries, functional areas, and company sizes—responded to the annual
survey throughout July and August 2014. This report presents the findings from the 251 respondents who said they were for-profit marketers in Australia
(136 B2B, 40 B2C, and 75 both B2B+B2C). Additional reports based on the annual survey are available at www.contentmarketinginstitute.com/research.
Special thanks to MarketingProfs for their assistance with the annual survey and the B2B North America and B2C North America reports.
11%
19% 4%
32% 22%
8%
37% 51%
11%
13%
10% 21% 25%
6% 13%
8% 9%
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ABOUT
ADMA is the ultimate authority and go-to resource for creative and effective data-driven marketing across all channels and platforms,
providing knowledge, advocacy, insight, and innovation to advance responsive and enlightened marketing.
About Brightcove
Brightcove Inc. (NASDAQ:BCOV) is a leading global provider of powerful cloud solutions for delivering and monetizing video across
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company’s cloud solutions to successfully publish high-quality video experiences to audiences everywhere.
To learn more, visit www.brightcove.com.
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