EXAMINATION PAPER: ACADEMIC SESSION 2009/2010Campus Maritime

GreenwichSchool Computing and Mathematical SciencesDepartment Information

System and MultimediaLevel ThreeTITLE OF PAPER Information Systems
EngineeringCOURSE CODE COMP1304Date and Time Saturday 5
th
Dec 2009 (2 hours)BAHRAIN 15:00 BOTSWANA 15:00GREECE 15:00 HONG KONG
18:30KENYA 16:00 LONDON 13:00MALAYSIA 18:30 MALTA 14:00MALAWI
14:00 MAURITIUS 18:00MYANMAR 15:30 RWANDA 14:00SAUDI ARABIA 16:00
SINGAPORE 17:30SRI LANKA 18:30 SOUTH AFRICA 15:00SYRIA 14:00
TANZANIA 16:00TRINIDAD 09:30 UAE 17:00ZAMBIA 15:00 BANGLADESH
18:30VIETNAM 17:30
 
You
MUST
answer question 1 which is worth 40 marksAnswer TWO questions from the remaining
THREE questions, questions 2 to 4 which areworth 30 marks each. If you answer all
THREE questions from questions 2 to 4, markswill
ONLY
be awarded for your TWO best answers.CALCULATORS AND ELECTRONIC
DEVICES ARE
NOT
PERMITTED
 
FINAL
Information Systems EngineeringCOMP1304
 Page 2 of 3
SECTION A
– 
COMPULSORY
1.
 
The Multiview 2 Framework (see Figure 1) provides the system developer with astructure
to help understand the activities that are required during the informationsystem
development process.(a)
 
Using a case study with which you are familiar, describe the key activities thatshould
take place in the
information modelling
and
socio-technical analysis and design
parts of the framework .[10 marks]
(b) The technical design and construction part of the framework might include
rapidapplications development RAD approaches to systems development. Explain
two RAD techniques that could be used in the development process.[10 marks]
(c) It is claimed that Multiview2 “...brings together the analyst, the situation, and the
methodology”when solving information system development problems. In relationto this
statement, discuss why it is important for the analyst to understand theculture of an
organisation when developing information systems rather than justfollowing a
methodology in a formulaic manner.[20 marks]
Figure 1: Mulitview 2 Framework 
SECTION B
– 
Answer any TWO questions.
2. Good system development will include stakeholders
in the development process.
(a) Discuss why stakeholder analysis and stakeholder involvement 
are essential steps in the development of information systems.[20 marks]
(b) Identify two techniques that are available to the analyst to carry out
stakeholder involvement .[10 marks]3.
 
It is generally viewed that using a methodology when developing an information system
will provide a set of tools to help improve the quality and productivity targets during the
development process.
(a) Explain what is meant by quality and productivity
targets.[10 marks]
(b) Discuss why modelling is an essential part of the development process. Using
amodelling technique with which you are familiar, provide examples how modellinghelps
the development process.[20 marks]
4.When developing an information system, it might be considered that the developer uses
hard and soft development techniques.
(a) Explain what is meant by the terms hard and soft in this context.[10 marks]
(b) Discuss why it is in the system developer’s interest to consider both soft and hard 
 approaches and what value is added to the information system development indoing so.