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GROUP

Leadership
Lessons
Kazuo
Inamori Inspiration and Creation
Problems at JAL
JAL was one of the world's top performing airline in 1980s and was the flagship carrier for Japan. But
then things started going downhill for the company in 2000s...
PRIVATISED GLOBAL EVENTS

Was privatized in 1987 9/11 attacks - travel slump; borrowed huge sums from
Wasn't competitive and was bailed Government
out during times of crisis by the Iraq war - cut travel; borrowed to cope with losses
government SARS crisis - emergency loans of 90 billion yen
Global Financial crisis - Borrowed 200 billion yen
Problems at JAL
UNRELATED MERGER WITH JAS HEAVY FINANCIAL
DIVERSIFICATION LOSSES
Merged with Japan Air
Made investments and System in 2001 in hopes Did staff cuts and route
diversified into businesses to beat competition cutbacks
that were beyond its core This led to greater 2000 billion Yen in gross
competency and were not inefficiencies and costs debt
profitable. Lack of synergy Filed for bankruptcy
Further increased costs to
the company
Lessons to
Organizations (1/2)
LEADERS CAN MOULD THE A VISION THAT WORKS ON SHARED OWNERSHIP
ORGANIZATIONAL A HIGHER PURPOSE
CULTURE The Amoeba management system
Having a clear vision for the lays emphasis on the importance of
When Kazuo Inamori took up the task organization that highlights a higher sharing ownership at various levels of
of rebuilding Japan Airlines, he did so purpose that they are striving to solve the organization.
without accepting any remuneration. This can motivate employees to This makes everyone a stakeholder in
This clearly communicated his intent stretch themselves and work towards the organization and improves their
was purely torevive the company and achieving that higher goal performance.
bring it back to profitability for the It also helps in ensuring that the
nation. organization makes quick decisions
Despite some difficult decisions and is nimble
related to job cuts, this made the
company’s employees have full faith
in their leader and work whole
heartedly.
Lessons to
Organizations (2/2)
JUDICIOUS USE OF LASER SHARP FOCUS ON REALISING THE
RESOURCES CORE BUSINESS ORGANIZATION'S PLACE IN
THE BIG PICTURE
The problem that faces many An organization has to understand its
successful organisation is the feeling core capabilities and remain focused One of the first things that Inamori
of unlimited resource availability at on deriving maximum business value did after taking up the task of reviving
their disposal out of it JAL was to make both its employees
This can push organisations into a It should not get distracted by and the government understand the
downward spiral as it did with Japan opportunities that are outside of its importance of the company for the
Airlines area of expertise for short term gains nation and why it cannot fail
Organizations must always work on Such an understanding can serve as a
achieving the most from minimal constant motivation for everyone to
resource availability work harder

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