BSBINN601 Lead and manage organisational change

Change particulars

Stakeholders involved Resources Required Risk Management

• Managing Director • Process follow up Change Risk Assessment report

• Sales & Marketing Manager strategies and check Budget allocating risk repot
lists
• Business Development
Specialist • Budget allocation plan

• HR Manager • Training session and

Education Sessions
• Henry Thomas- Governance
Manager • Stakeholder Feedback

• Chief Finance Officer\ • Continuous Improvement

Plan
• IT Manager
• Communication plan
• Accountant
• Data gathering and
• Training Manager analysis software’s
• Business Compliance
• Specialist
• Project team
• Training team supervisors

Implementation strategies

1. Clarify the change goals and align resource to change management-

• Conduct PEST Analysis for relocate for new location
• Provide consultation program to management to clarify the requirements in the
change process
• Recruit new skilled and experienced employees
• Conduct meeting with top management to get clarify positions need to be
created for New change requirements
• Conduct meeting with finance manager for budget allocation
• Advertise on social media
• Induction training program for new employees on change expectations,
timelines, reporting and feedback progress
2. Identify key change stakeholders to build coalition and asse impact areas
1. Conduct a workshop for each department to provide information about workflow to
achieve the change goals
2. Conduct a survey to identify key stakeholder leaders to conduct change process
3. Seminar on Set metrics to achieve strategic goals
o Measure Average process time for complete per task
o Measure Number of Customer complaints within a week
o Percentage of overdue task
3. Communication strategy
• Monthly meeting with stakeholders to review the process
• Feedback forums bring up employee’s desires and suggestions on the new workflows
4. Training plan
• Training program to help the employees to clear about the benefits of the change
brings to them
• Training on existing employees upskill employee’s new technology handling skills