 CONTACT

SAMI ULLAH NISAR

 samiullah.nisar05@gmail.com
 +971551656276
 Al Shuwehean, Sharjah, UAE

 SKILLS
 PROFILE SUMMARY
• Experienced professional with a successful career in banking as Microsoft Office Suits
Business Operations & support, Product development & acquisition. • CRM & DBMS
Proactive approach has resulted in making best strategies at higher
level. • Adequate Knowledge of e-Dirham (G3) project i.e. merchant on- ORACLE Financial
boarding, merchant service, merchant acquiring, operation management. SAPS software.
• Excel at interfacing with others at all levels to ensure organizational
goals are attained. • Excel within highly competitive environments where Team Leader
leadership skills are the keys to success. • Analytical, Target Achiever
Product Development
and can acquire new skills quickly. • Ability to take responsibility and can
work under pressure and an active team player. • An effective manager Microsoft word, Power point, Excel
with the skills necessary to direct, train, and motivate to its fullest
Business Development
potential.
Customer Service
 EXPERIENCE
Problem Solving
ADVANCE TECHNOLOGY BURUEA
Communication skills
Jan 2020 - Present
Presentation Skills
Assistant Project Manager
Commercial Bank of Dubai (Client)
 ACHIEVEMENTS & AWARDS
Main Roles: Project Execution, e-Dirham (E11) Operation Toper in Digital Banking pan UAE 2018
management 
Customer journey Excellence
Collaborating with all stakeholders of MIMA Best Team Leader
Model Merchant on-boarding.
Best Product Developer
POS roll out activities i.e. making and managing overall plan,
tracker update.
 LANGUAGE
Merchant services & acquiring.
English
Overall Plan revision and keeping track to meet given deadlines.
Arabic
Preparing report and updating daily tracker.
Urdu
Take ownership of ATB resources and productivity & outcome.
Punjabi

MASHREQ BANK
 REFERENCE
Mar 2017 - Oct 2019
Will be furnished on request - ""
Digital Banker
Main Roles: Account Manager, Business Development, Sales
and Service & Teller
Manage cash transactions through TCRs at the new
express branch model.
Strive towards managing customer expectation for each
interaction.
Minimize customer attrition and reduce liability & service
application rejections..
Preparing report and updating digital MIS board of team.
Take ownership of customer complaints and take them to
resolution.
Introduce & educate customers on the use of Bank alternative
Channels & new digital technologies.
EMIRATES ISLAMIC BANK
Sep 2015 - Jan 2017
Customer Service Manager
Main Roles: Sales and Service, Branch In charge, Business
Development, Account Manager
Managing, documenting, and organizing customers files.
Dealing with customer complaints that can't be solved by the front
line staff.
Implementing the new products, services and processes devised
by head office.
Representing the bank within the wider community and building
relevant contacts.
Opening and closing the branch daily and ensuring that the
premises are fit for business.
Meeting sales targets and managing budgets
Dealing with customers queries face to face, over the telephone or
in writing. 
Sales report and monthly MIS of team preparation.
Understanding customer needs, recommending suitable products
and making sales. 
Processing paperwork from sales, change of customer details,
and closure of accounts and so on. 

NATIONAL BANK OF ABU DHABI

Mar 2012 - Aug 2015
Senior Product Manager

Assistant Product & WPS officer.

Maintain and manage a complete sales MIS database.
Take complaints and forward it to concern department
Preparation, development and analysis of management
accounting information and provide feedback to
business/management.
Monitor performance indicators, highlighting trends and analyzing
causes of unexpected variance.
Assist in preparing monthly management packs and segment &
customer profitability.
Daily tracking reports for various products, segments, non-
performing loans etc.
Business commentary - Detailed analysis report highlighting the
performance of the business group with highlights
Forecasts - Rolling quarterly forecasts at business group/product
level and elaborate the variances with the budgets.
Assist In preparation of annual budget of a group / product level
with presentation to the senior management.
Assisting the team in preparing various Ad hoc reports.
Assist in analysis of financial statements of Peers & competitors &
other entitles In the same line of business through computation of
various ratios & other calculations providing support in taking
important decisions, along with determining the most important
sector of the economy to concentrate upon.
Assist in analysis of past macroeconomic variables to determine
the state of the market in which bank is operating.
 EDUCATION
Mohi Ud Din Islamic University
2011
MBA
A
Mohi Ud Din Islamic University
2009
BBA
A

 PROJECTS
E-Dirham
E11 project (G3)
Digital Banking
In Pioneer team of Digital Model execution in GCC region
Product Development
Develop Ratibi Payroll Card in NBAD
Remote Salary Distribution
Payroll structure executive in Al Das

 ADDITIONAL INFORMATION
Father Name:           Nisar Ahmed
Visa Status:                   Visit(27 Nov 20)
Date of Birth:                   05-Nov-1988
Place of Birth:                 Abu Dhabi
Religion:                                 Islam
Marital Status:           Single

 OTHERS
Driving Licence (UAE)