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Given in the question that replacement guarantee is offered if at most 1 of 10 screws is defective.So the
probability of this to occur is :
P(x = 0) + P(x = 1)
= 0.9957
= 99.57 %
(Had the probability been asked for replacement guarantee if at least 2 are defective it would have been
0.43 % but here we are given at most one which is coming out to be 99.57%