BASSIG, EARL STEPHEN C DECEMBER 7, 2020

CELESTIAL, JAYVEE
ESPINO, JERICHO
MAGARANG, NAIF

DEVELOPING CURRENT ARCHITECTURE VIEWS

1. Identify current strategic goals, initiatives, and outcome measures chosen line
of business.

Philippine Long-Distance Telephone (PLDT)

Philippine Long-Distance Telephone (PLDT) is the leading telecommunications

and digital services provider in the Philippines. Through its principal business groups,
PLDT offers a wide range of telecommunications and digital services across the
Philippines most extensive fiber optic backbone, and fixed line and cellular networks.
One of the special features of their marketing mix product range is Bundled product i.e.
they offer bundle buy like Best Buy Bundle including the Internet, HD Cable as well as
Mobile data. Apart from this, they have volume-based plans like Home Based Internet
plans. The company also offers smart home plans that include mobile connectivity,
entertainment channels, connectivity devices like D-Link router, WIFI repeaters to cater
to the increasing demands of their customer segments. They offer packages with no
data capping. PLDT operate in wireless cellular service through its subsidiary
organizations like Smart.

PLDT believes in providing premium packages to their customers. Hence they

have always adopted a premium pricing strategy and it has worked for them well over
the years. With a diverse range of products now being offered, pricing strategy has
remained the same. However, the strategy also keeps in mind the various offerings from
competitors be it in telephony services or data services. PLDT are present all across the
country covering almost the entire nation. They try to be the leader in establishing the
presence in every region of the country. Through PLDT Global, they are trying to
exercise global presence. Their offices are present across geographies giving good
access to its customers and clients.
 2. Identify associated activity/flow diagrams of the chosen line of business.

Laptop Phone Line

ROUTER MODEM DSLAM

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LAN

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CUSTOMER PREMISES TELCO CENTRAL OFFICE

3. Identify current information flows and data documentation of the chosen line of
business.
4. Identify the current IT systems and applications that support information flows
of the chosen line of business.

The Whole Home Wi-Fi system replaces a collection of routers and range
extenders with an intelligent Wi-Fi system made up of multiple units working together
seamlessly. Whole Home Wi-Fi maintains a single network throughout your home so
you only see one network name and need only one network password. It ensures the
best connection to all your devices, even when moving from room to room, whether
you’re gaming, streaming or browsing. The PLDT Home Geek Squad will guide you
through an easy setup process that gets each unit up and running and all your devices
connected and online, giving you the best possible home Wi-Fi experience. Perfect for
homes seeking maximum Wi-Fi coverage with speed and simplicity for every user.

5. Identify the current IT infrastructure and networks that host IT systems and
applications of the chosen line of business.

Combining Industry Standard and Best Practices (ITSM & ITIL) with a Team of
experienced IT Professionals and the latest machine Monitoring and Management
Platform – ePLDT can offer Monitoring and also Management of your Enterprise IT
Infrastructure. We provide detailed reports and meaningful summaries of about their
performance, which guides Customers to make the right decisions to avert IT Downtime
and enables them to focus on their Core Business’ Growth and Transformation.

Equipped with state of the art service management tools and supported by a
team of experienced IT professionals, ePLDT offers both monitoring and management
for your IT infrastructure—providing prescriptive actions to re mediate issues and
allowing you to focus on your business’ growth and transformation Cover day-to-day
management and operations of customer’s IT infrastructure and activities associated
with the scheduling and installation of hardware and software, changes to configuration,
and de -installation and relocation of equipment. This also includes end-to-end Service
Level Management.