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BUSINESS MODEL CANVAS

KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENTS
Who are your key partners/suppliers? What key activities does your value What core value do you deliver to your What relationship does the target audience Which groups of customers are you
Which key resources are we acquiring from proposition require? audience? expect you to establish and maintain with creating value for?
partners? What activities are the most important for What bundles of product/services are we them? What are our most important customers?
Which key activities do partners perform? your distribution channels, customer offering to each customer segment? Which ones have we established? Why?
relationships, revenue streams etc? What jobs are our customers trying to How costly are they? What differentiates our customer
What key activities do you need to deliver complete? How are they integrated with the rest of segments?
your customer experience? What pains do they experience when trying our business model? What opportunities are there to reach new
to achieve their goals? customers segments?
How does our product/service help them
achieve their goals/relief pains?

KEY RESOURCES CHANNELS


What key resources does your value Through which channel does your audience
proposition require? want to be reached?
What key resources do you need for How are we reaching them now?
distribution? How are the channels integrated?
What key resources do you need for Which ones work best?
customer relationship management? Which ones are the most cost efficient?
How are we integrating them with
customer routines?

COST STRUCTURE REVENUE STREAM(S)


What are the most important costs? For what value are customers really willing to pay?
Which Key Resources are the most expensive? For what do they currently pay?
What can be changed from a fixed cost to a variable cost? How are they currently paying?
How much does each revenue stream contribute to the overall revenues?

Designed by: Designed for: Version:

The Business Model Canvas was developed by Yves Pigneur and Alexander Osterwalder at Strategyzer – version developed by Gary Fox www.garyfox.co. License: CC BY-SA 3.0

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