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4 solutions to RDP Authentication Error Function Requested Is Not Supported

Let’s go through some resolutions to this problem.

Solution 1: Install updates on the target computer


The first and the most recommended solution to this issue is to update the target computer on which you are trying to connect
remotely. Go to Windows Update and check for updates. Install all the updates specifically related to CVE-2018-0886.
Specifically, if the target computer is running Windows Server 2016, you should install KB4103723 and if you are using Windows Server
2012 R2, then you should install KB4103725.

A server reboot will be required after installing these updates.

If you do not want to update your computer or it’s not in your access then you can try the other solutions listed below.

Solution 2: Using Group Policy


1. Go to Run –> gpedit.msc to open Group Policy Editor.
2. Go to the following policy path:
Computer Configuration -> Administrative Templates -> System -> Credentials Delegation
3. From the right-hand pane, open Encryption Oracle Remediation.
4. Select Enabled and set the protection level to Vulnerable.
5. Go to command prompt and run the following command:
gpupdate /force

This will apply the group policy immediately and you will be able to use Remote Desktop without restarting the computer.

Solution 3: Using Registry Editor


The same can be achieved through Windows Registry. Here are the steps:

1. Go to Run –> regedit to open Registry Editor.


2. Go to the following key:
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\CredSSP\Parameters
3. In the right-hand pane, edit the DWORD value of AllowEncryptionOracle key to 2.
4. If you can’t find the key, you will need to create it. Otherwise, you can download the following registry file, double-click to run
it and it will automatically create the key and set it for you.
  CredSSP Parameters Registry (364 bytes, 10,227 hits)
Solution 4: Uninstall updates from your computer
Another workaround is to uninstall the updates from your computer. If you are using Windows 10 Version 1709, you should uninstall
the update KB4103727 and KB4103718 if you’re running Windows 7. Uninstalling these updates requires the computer to be restarted.

Final words
Although you can use any of the above mentioned methods to resolve this issue of RDP Authentication Error Function Requested Is Not
Supported, I recommend that you should either use Solution 1 (install latest Windows updates) or Solution 2 (using local group policy)
for the resolution.

I had the same issue with my network. All the above mentioned solutions worked for me on my company network. I fixed it by updating
all my Windows Server installations and also the client computers. There were some environments which required not updating the
server at all. I used the second method to fix RDP authentication error messages from those servers.

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