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Low Likability High

High
Competent Jerk Loveable Star

mostly avoided desperately wanted

Dubey Nair
Competence
Incompetent Jerk Lovable Fool

desperately avoided mildly wanted

Low
Personality Trait Mohit Dubey Meera Nair
(Big Five)
Extraversion High Low

Agreeableness Moderate to Low High

Conscientiousness Moderate to Low High

Emotional stability High Low

Openness to Moderate to High Moderate to Low


experience
Defensive Behaviors

Avoiding Action
• Overconforming
• Buck passing Avoiding Blame
• Playing dumb • Buffing
Avoiding Change
• Stretching • Playing safe
• Prevention
• Stalling • Justifying
• Self-protection
• Scapegoating
• Misrepresenting
Individual Power

Personal
Power

Positional Relational
Power Power
Analyzing the political environment
Individual Power
Formal Structure
Personal
Culture Positional
• trust
• values Relational

Informal Structure
Attributions

Individual
Influence Individual values,
objectives and
skills
Other’s
Action preferences
Turbulence Alternatives
Results Audiences
Conflict Resolution Styles
Assertive

Competition Collaboration

Assertiveness Compromise

Avoidance Accommodation

Unassertive

Uncooperative Cooperative
Cooperativeness
4

Insert Figure 4.1 here


IM Techniques or Verbal Self-Presentational
Behaviors
Self-
Favors
Descriptions

Flattery Association
Verbal Self-
Presentation
Opinion
Acclaiming
Conformity

Apologies Excuse
Impression Management Tactics
The target of perception matches A subordinate tries to imitate her boss’s
Behavioral
his or her behavior to that of the behavior by being modest and soft-spoken
Matching perceiver. because her boss is modest and soft-spoken.

The target tries to present herself A worker reminds his boss about his past
Self-
or himself in as positive a light as accomplishments and associates with co-
Promotion possible. workers who are evaluated highly.

Conforming The target follows agreed-upon A worker stays late every night even if she has
completed all of her assignments because
to Situational rules for behavior in the staying late is one of the norms of her
Norms organization.
organization.
Appreciating The target compliments the per- A coworker compliments a manager on his
ceiver. This tactic works best when excellent handling of a troublesome employee.
or Flattering
flattery is not extreme and when it
Others involves a dimension important
to the perceiver.

Being The target’s beliefs and behaviors A subordinate delivering a message to his boss
are consistent. There is agreement looks the boss straight in the eye and has a
Consistent between the target’s verbal and sincere expression on his face.
nonverbal behaviors.

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