Perfect Care Elite

GC9620

Philips Consumer Lifestyle

Service Manual
Product information
Fast & powerful crease removal • Hose storage: hose storage compartment
• Soleplate: T-Ionic Glide • Hose length: 1.7 m
• OptimalTemp Technology • Open handle
• Safe rest
• Silent Steam Technology Sustainability
• Vertical steam • ECO setting
• Pressure: Up to 6.5 bar • Energy saving: 50% energy reduction
• Variable steam settings • Warranty: 2 year(s)
• Steam output control
• Steam tip Calc management
• Power: 2400 W • Suitable for tap water
• Constant vertical steam • Calc clean reminder
• Steam boost: 400 g • Calc clean solution: Easy De-Calc Plus
• Continuous steam output: 120 g/min
Technical information
Easy to use
• Voltage : 220 - 240 V
• Safe for all fabrics: Even for delicates like silks
• Dimensions:
• Water tank capacity: 1800 ml Packaging : 31 x 35 x 51 cm
• Filling and emptying water: Detachable water tank, Product : 23.3 x 28.5 x 45.3 cm
Extra large filling hole • Weight:
• Refill any time Iron : 0.8 kg
• Heat-up time: 2 min Iron + Base : 5.1 kg
• Ultra light and comfortable
• Storage solution: Carry lock
• Cord freedom (swivel): 180 degree cord freedom
• Low water alarm
• Cord storage: Cord storage compartment
• Power cord length: 1.8 m

Published by Philips Consumer Lifestyle Printed in the Netherlands © Copyright reserved Subject to modification

15/03
Disassembly advice Iron & Lock assy
GC9620

INLAY & LIGHT STRIP 1 FRONT LOCK SLIDER SPRING 16H

MICROSWITCH & REFLECTOR ASSY 2 FRONT LOCK CATCH SPRING 16G

TRIGGER SPRING 4 Remove Screw J1 - J5

Remove Tray
TRIGGER 5 Remove FRONT LOCK SLIDER SPRING 16H
Remove Lock assy
HOUSING CAP 6
Remove Screw K1, K2, K3 & K4
Remove Front lock bracket
HOUSING 8
Remove FRONT LOCK CATCH SPRING 16G
Remove Screw A1
Remove INLAY & LIGHT STRIP 1
Remove Screw B1, B2, B3 & B4
Remove MICRO SWITCH & REFLECTOR ASSY 2 UI POWER BOARD 23
Remove TRIGGER SPRING 4
Remove TRIGGER 5
BUTTON FRAME 24
Remove HOUSING CAP 6
POWER BUTTON 25
Remove Screw C1
Remove Screw D1 & D2 Remove TRAY 18
Remove HOUSING 8 Remove Screw L1, L2 & L3
Remove IU BOARD PCBA 23
Remove Screw M1 & M2
Remove BUTTON FRAME 24
GROMMET 7 Remove POWER BUTTON 25

CORD CLAMP 9

RUBBER BUNG 11 & RYTON RING 12

CHASSIS 10

SOLEPLATE ASSY 13

Remove Screw E1 & E2

Remove GROMMET 7
Remove Screw F1 & F2
Remove CORD CLAMP 9
Disconnect All wire connection
Remove RUBBER BUNG 11
Remove RYTON RING 12
Remove Mica sheet
Remove Screw G1, G2, G3 & G4
Remove CHASSIS 10
Remove SOLEPLATE ASSY 13
Remove Screw H1
Remove Thermistor

2-9
Disassembly advice Stand
GC9620

WATER TANK ASSY 15 SAFETY CAP 38B

TRAY RUBBER CAP 17 SAFETY VALVE 38A

BUNG 51 E-VALVE 37

STAND TOP 19 RINSE CAP ASSY 42

RETURN TUBE 29 SPACER TOP 46

Remove WATER TANK ASSY 15 SPACER BOTTOM 47

Remove TRAY RUBBER CAP 17
Remove BUNG 51 BOILER ASSY 36
Remove Screw A1 - A10
Remove SAFETY CAP 38B
Remove STAND TOP 19
Remove SAFETY VALVE 38A
Remove RETURN TUBE 29
Remove E-VALVE 37
Remove Hose clip
Remove BRAIDED RUBBER HOSE 33
Remove Screw D1 - D5
INLET SUPPORT SEAL 30
Remove RINSE CAP 42
INLET SUPPORT PLATE 31 Remove SPACER TOP 46
Remove SPACER BOTTOM 47
INLET COUPLING SUPPORT 32 Remove BOILER ASSY 36

Remove Screw B1 & B2

Remove INLET SUPPORT SEAL 30
Remove INLET COUPLING PLATE 31
CLAMPING PLATE 45
Disconnect Tube
Remove INLET COUPLING SUPPORT 32 CORD SET 43

CORD CLAMP 44

POWER BOARD PCBA ASSY 20 HOSE CORD MTD ASSY 14

PCBA HOLDER 21 BELT LOOP LEFT 49 & RIGHT 48

HALL SENSOR PCBA ASSY 22 STAND BOTTOM 50

Remove Screw E1 & E2

PUMP SUPPORT 28A & 18B
Remove CLAMPING PLATE 45
CORRUGATED ELBOW TUBE 27 Remove CORD SET 43
Remove Screw F1 & F2
BRAIDED RUBBER HOSE 33 Remove CORD CLAMP 44
Remove HOSE CORD MTD ASSY 14
PUMP ASSY 26 Remove Screw G1, G2 & G3

Remove Screw C1 - C5 Remove BELT LOOP LEFT 49

Remove POWER BOARD PCBA ASSY 20 Remove Screw H1, H2 & H3

Remove PCBA HOLDER 21 Remove BELT LOOP RIGHT 48

Disconnect All wire connection Remove STAND BOTTOM 50

Remove HALL SENSOR PCBA ASSY 22

Remove PUMP SURPPORT 28A & 18B
Remove CORRUGATED ELBOW TUBE 27
Remove Inox clamp
Remove Hose clip
Remove BRAIDED RUBBER HOSE 33
Remove PUMP ASSY 26

3-9
Service parts lists Iron & Stand

Pos Service code Description Pos Service code Description

Inlay & Light strip Water tank assy

ector assy Front lock catch spring
LED wire assy Front lock slider spring
Trigger spring Tray rubber cap
Trigger Stand top

Housing cap (a:Tray)

Housing & Deco plate (b:Front Lock assy)
(c:Stand top molded)
Chassis
Power board PCBA assy
Rubber bung
PCBA holder
Ryton ring
Hall sensor PCBA assy
Soleplate Mtd assy IU board PCBA assy
Hose cord Mtd assy Button frame
Power button
Pump assy
Corrugated elbow tube
Pump support - HE
Pump support 2
Return tube
Inlet support seal
Inlet coupling plate
Inlet coupling support
Braided rubber hose
Hose clip
Inox clamp

Safety cap Nat

Water probe assy
Boiler support bracket
Ryton ring (Boiler)
Rinse cap assy

Cordset (EU)
Cord clamp
Clamping plate
Spacer top
Spacer bottom

Stand bottom assy

Bung

4-9
Exploded view Iron
GC9620

B2 B1 B3
14

B4
2

7
4

5
E1
E2
6 A1 F1 F2
9
C1

8
10
D1
D2

G1
11 G3
G4 G2
H1
12 13

5-9
Exploded view Stand

19b

16H
17

K2
15 K1
K4
K3
Front
lock
bracket 16G
J1
J5
19a
J4
19c J2
J3

C1 20
C2
C3
C4 23
L1
29
C5 D2 24
33 L2
38B D1 L3 M2
26 37 39
21 38A
M1
27 28A
18B 36
B2 25
46
B1 47
42
22
30
31 H1
E2 H2
32 40 E1

45 48
F1 F2 A2

44
H3
A4

G1 A3
A6
G2
A5 50 51
A8
A1
A7 A10
49 G3 A9

6-9
Wiring Diagram
GC9620
1001
3001 TEA1721AT/N1D
9001 LIVE 8001
47R/2W 4001
7 6
1 Drain Source
Fusible WW 1.0mH/0.1A
Flex L GF1M
NOPOP
2001 3045 8002 4 5
100nF 1M,0.5W BZG03 FB VCC
GND
275V (1206) C200
3003 2004 3002 1,2,3 2005 3004
2006
9002 3028 18k,1% 10pF/50V 2k21,1% 10µF 100nF/50V 1.5,1% Jumper-18mm
2002 2003 VCC1 VCC2
10D471k (0805) (0805) (0805) 50V (0805) (1206)
1 4.7µF 4.7µF
MOV 400V 400V *
Flex N
9003 3046
1 1M,0.5W 8003 3060
8004 4002 8006 1003
(Axial) BZG03 0R,5%
Iron N ES1JL 1.5mH/0.25A ES1JL 78L33ACHX
C200 (1206)
9004 +24V VCC 2.4V
3 1 3007
1
1k,5%(1206) ADC-REF
Boiler N
8008 2007 2008 3005 2009 2 2010 2011 8005
8007
BZX384 220µF 100nF/50V 270k,5% 100µF 220µF 100nF/50V BZT52
BGY20J
VCC B24 35V (0805) (0805) 35V 10V (0805) C2V0S-7-F
7008
BC856
Jumper-6mm

1 3049 4006
ZCD 21 17
PD7/AD15 VCC VCC
1k,5%(MF) 2032 2033 Inductor
8013 3048 10µF 100nF 10mH
2.4V
BAS16 47k,5%(1206) 10V 50V
(1206) (1206)
3017
3k6,1%
(0805)
9007 3016 4007
Boiler-Temp1 4 32
1 PA2/AD2/DAC0 AVCC VCC2
+24V +24V
2 1k,0.25W 2014 2015 Inductor
2022
Header 2
(0805) 10µF 100nF 10mH
100nF/50V 3012
10V 50V
(0805) 10k,5%
(1206) (1206)
(0805)
7003
BC846B
2.4V
15 Buzzer Drv 3011 4003
PC1/SCL Buzzer
3019 10k,5%(MF) (PKM13EPY4002-B0)
3k6,1%(0805)
9008 3018 Boiler-Temp2 5
1 PA1/AD1
2 1k,0.25W
(1206) 2023
Header 2 100nF/50V +24V
7007 +24V LIVE
(1206)
BC846B
3042 3041 Iron LED 16 8010
PC0/SDA BAS16
3039 1k,5% 1k,5%
(1206) (1206) 4005
220R,0.5W(MF) ALE7PB24
3013
2026 2.4V 1k,5%
8011
100nF/50V (0805)
BAS16
(0805) 9006
3038 1
Boiler L
9016 3k6,1%
(1206) 14 Boyler Rly 3014 +24V LIVE
1 3037 7002
SG-Temp 3 PC2
2 PA3/AD3/DAC1 10k,5%(MF) BC846B
3 1k,0.25W
VCC2 (0805) 2025 3015 8009
Header 3 100nF/50V 10k,5% BAS16
(1206) (0805) 4004
3036 1002 ALE7PB24
4k7 ATMEL-XMEGA16E5 3008
(1206) 1k,5%
3035 Comms In 2 (0805)
1k(0805) PA4/AD4 9005
1
VCC 2024 Iron L
100nF/50V 3009
(1206) 13 SG Rly 7001 LIVE
PC3
8016 10k,5%(MF) BC846B
BAS16 9010
9017 2016 2013 3010
3040 Water Level 9 12 10k,5% 1 Pump L
1 PC7 PC4 (0805) (Red wire)
1k(0805)
63756-1 220pF X1 220pF X1 9009
8012 2012 1 Pump N
VCC1 VCC1 BAS16 10 11 (Blue wire)
PC6 PC5
3024
3061 22pF/50V(0805) 10R,1W
10k,5% VCC1 (WW)
9020 (0805)
Tank-Empty 26
1 PD2/AD10
2 20 Evalve1-Drv 3020 7009 3023
VCC1 VCC1 PR0
3 BTA204W 100R,1W
1k,5%(1206) 3021
2028 (WW)
Header 3 10µF/10V 3054 3055
7004 470R,5%
(1206) 10k 10k 3022 2017 2018
BC846B (0805)
(0805) (1206) 10k,5% 10nF/50V 1nF/400V
3043 Eco-Sw 27 19
PD1/AD9 PR1 (0805) (0805) (X2 Cap)
1k(0805)
3044 Pwr-Sw 28
PD0/AD8 9011
1k(0805) 1 Pump N
9019
3047 Turbo-LED 29 (Blue wire)
1 PA7/AD7 3030
2 10k(0805)
10R,1W
3 3050 VCC1
Pwr-LED 24 (WW)
4 PD4/AD12
5 10k(0805)
6 3051 Eco-LED 23
PD5/AD13 22 Evalve2-Drv 3025 7010 3029
7 PD6/AD14
10k(0805) BTA204W 100R,1W
8 +24V 1k,5%(1206) 3026
2029 2027 3052 (WW)
9 100nF 100nF Decal-LED 30
PA6/AD6 7005 470R,5%
Header 9 50V 50V 10k(0805) (0805) 3027 2019 2020
BC846B
(1206) (1206) 3053 10k,5% 10nF/50V 1nF/400V
Rinse-LED 31
VCC PA5/AD5 (0805) (0805) (X2 Cap)
10k(0805)
9021
PData 7
1 PDI VCC1
2 9013
1 Pump N
3
3006 (Blue wire)
4 10k,5%
25 Pump-Drv 3031
5 (0805) 7011
PD3/AD11
6 PClk 8 1k,5%(1206) 3032 BT168
Header PDI/RESET
GND GND 7006 10k,5%
3x2 3033 2021 3034
BC846B (0805)
1 18 10k,5% 10nF/50V 20R,1W
3059 (0805) (0805) (WW)

0R,5%(1206)

7-9
Repair instructions
GC9620
• Due to the high wattage of the iron, only the specified cord set must be used.
• Should damage be observed on the CORDSET 43, it must be replaced. Continued usage is not allowed.
• If STAND BOTTOM ASSY 50 is provided without type plate information eg. Type number, voltage etc. When replacing the
Stand Bottom Assy, engrave the type number & voltage on the type plate with a sharp object.
• After the product has been repaired, it should function properly and has to meet the safety requirements & legal regulation
as laid down & officially established at this moment.
• The following tests are common checks that are conducted on a repaired product before it is returned to the consumer.

1. Soleplate temperature
Check the soleplate temperature is within IEC requirement.

Soleplate temperature (Deg C)

=
Materials, for example
Test-
Minimum Maximum point

=
120 143 All fabric types

2. Leakage current
Check that leakage current is within IEC requirement.
Measure leakage current between LIVE/NEUTRAL & EARTH.
IEC requirement is that at 230 V supply, the EARTH leakage current must be less than 0.75 mA.

3. Water leakage / Functionality

Check that there is no water leakage from any part of product during operation.
Check that the functionality of the product (product dependent) eg. Steaming, variable steam, SOS, ASO etc is working
properly.

4. Loose part
Check that there are no loose parts eg. Extra screws in the product that can cause short-circuit or product malfunctions.

5. Fuse open circuit

When replacing fuse, to also service the water tubes which is probably choked with calc.

8-9
Repair instructions
GC9620
Lock assy disassembly advise

Step 1: Use a screw driver to lift up the spring in the lock assy.

Step 2: Remove the lifted spring.

Step 3: Slide and lift up the lock assy.

9-9