KIDAPAWAN DOCTORS COLLEGE, INC.

Ninoy Aquino Road, Brgy. Lanao, Kidapawan City

Tel. No: (064) 521-3830
www.kdci.edu.ph/fbpage: KdciKidapawan

Module Title & CG Code: Oral Communication in Context

EN11/12OC-Ia
Teacher’s Name: Rey-Ian A. Romualdo
Session Number: Second Quarter/Unit 2-Lesson 13
Time Duration: 2 hours

CONTENT: Types of Communicative Strategy

1. Nomination
2. Restriction
3. Turn-taking
4. Topic control
5. Topic shifting
6. Repair
7. Termination

LEARNING OUTCOMES: At the end of the period, the students can engage in a communicative
situation using acceptable, polite, and meaningful communication
strategies, specifically that of repair and termination.

LECTURE NOTES:

Think before you speak so you can avoid offending others, especially when you are feeling
emotional. It is during highly emotional moments that people tend to say things they later regret.

“No offense, but . . .”

Have you said this line before to anyone, or has someone said this to you? Uttering such a line
is a communication strategy which prepares your listener for what you are about to say and
somehow lessens the negative impact of your message. Other phrases that people commonly
use to lessen the negative impact of a particular message include “With all due respect . . .”
and “Don’t get me wrong, but . . .”

Repair
is a communication strategy for recouping lost rapport in a conversation. Saying “Sorry “is the
most common repair strategy. Taking back what one has said is another, as is restating one’s
message. In such instances, the following phrases are commonly used:

⮚ “That came out wrong . . . let me rephrase that . . .”

⮚ “I’m sorry, I take that back . . .”
⮚ “Let me clarify that . . .”

Termination
terminating or ending an interaction is useful in avoiding conflicts or diffusing arguments.
Even then, it must be done as politely as possible. The following tips can prove useful in instances
when you need to terminate a conversation.
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 KIDAPAWAN DOCTORS COLLEGE, INC.
Ninoy Aquino Road, Brgy. Lanao, Kidapawan City
Tel. No: (064) 521-3830
www.kdci.edu.ph/fbpage: KdciKidapawan

⮚ “Nevermind, it doesn’t matter. Let’s not talk about it anymore.”

⮚ “I’m sorry, I’m not comfortable talking about this.”
⮚ “I wish I could stay and talk more, but I have to go.”
⮚ “It’s been great talking to you, but I’m afraid I have to go.”
⮚ “Excuse me, but I really need to get going. Let’s talk again soon.”

Before you terminate a communication situation, carefully evaluate first if you stand to gain more
from ending it than from continuing it.

How do you repair or terminate a communication situation?

________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________.

Remember that termination is a good strategy only if efforts to communicate have been exhausted.
Giving up easily, especially during intercultural exchanges, deprives the participants of valuable
learning opportunities.

Consider the following examples of communication situations where either repair or termination is
used:

Situation A:

Open your book to page 14-------ah, page 16

rather.

Situation B:

Hey, Liza, right? I’m sorry. What did you say your name was?

Situation C:

I thought you said to meet at the mall, so I went there this morning at 10
AM!

I said hall, not mall! Oh, never mind! I don’t want to talk about
it.

ASSESSMENT:
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 KIDAPAWAN DOCTORS COLLEGE, INC.
Ninoy Aquino Road, Brgy. Lanao, Kidapawan City
Tel. No: (064) 521-3830
www.kdci.edu.ph/fbpage: KdciKidapawan

Create a response that will politely repair or terminate the following conversations:

A. Teacher: (Mispronounces your name) KAY-la, please come forward.

You: ___MAAM PRSENTS PO KAYLA PO

MAAM___________________________________________________________________.

B. Stranger: HI, can you take me to your aunt’s house?

You: _SORRY TO ASK BUT CAN I ASK WHAT IS YOUR NAME?

_____________________________________________________________________.

C. Boss: (Blames you for something you did not do) Why did you not finish the report I asked you
to do?

You: SORYY MAAM BUT IN THE PAST FEW DAYS IM BUSY I HOPE YOU
UNDERSTAND_______________________________________________________________
_______.

RESOURCES:

Syueco, M.S. 2016. DIWA Senior High School Series: Oral Communication in Context
Pages 120-128.

ONLINE INSTRUCTIONAL MATERIALS:

PowerPoint Presentations

SUPPLEMENTAL LEARNING MATERIALS:

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