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  • Confirmation of Participation: Zoro Vel James Pinus-An

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    Zoro Vel James Pinus-an completed the openSAP thought leaders course "The Power of Experience Management" taught by Bruce Temkin from October 16 to November 14, 2019. The 2-3 hour course covered what experience management is, how organizations can use it to deliver excellent customer experiences, why it is important, and the competencies needed for success.

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    Zoro Vel James Pinus-an completed the openSAP thought leaders course "The Power of Experience Management" taught by Bruce Temkin from October 16 to November 14, 2019. The 2-3 hour course covered what experience management is, how organizations can use it to deliver excellent customer experiences, why it is important, and the competencies needed for success.

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    11 views2 pages

    Confirmation of Participation: Zoro Vel James Pinus-An

    Uploaded by

    zoro pinusan
    Zoro Vel James Pinus-an completed the openSAP thought leaders course "The Power of Experience Management" taught by Bruce Temkin from October 16 to November 14, 2019. The 2-3 hour course covered what experience management is, how organizations can use it to deliver excellent customer experiences, why it is important, and the competencies needed for success.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    Confirmation of Participation

    Zoro Vel James Pinus-an

    E-mail: zoroveljames@gmail.com

    has participated in the following openSAP thought leaders


    course: The
    Power of Experience
    Management Instructor: Bruce Temkin
    This thought leaders course was held from October 16 through
    November 14, 2019. It comprised 2-3 hours of learning effort.

    The course covered the following topics:

    What is experience management (XM) and how


    organizations can use XM to consistently deliver the best
    experience Why XM is important, and what are the
    competencies required for success
    Walldorf, Germany, November 2019

    openSAP is SAP’s platform for open


    online courses. It supports you in
    acquiring knowledge on key topics
    for success in the SAP ecosystem.

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