Community Growth and Fan Engagement Internship
Location: Remote, can be anywhere!
Commitment: At least 12 weeks, approximately 10 hours per week
We want this program to be path-breaking in its structure and yet, incredibly fun. This
position description is detailed to give you a precise idea of what the internship will
entail, to help you decide if this role is for you. You will see that there are clear
responsibilities, but with freedom for your skills to shine through.
Our Big Purpose at SportsHosts
We bring together passionate sports fans from around the world to share incredible
experiences with each other and to use our collective power to leverage teams and
sponsors to deliver money cannot buy experiences for fans, so that we can enjoy an
entirely new level of belonging in a world united by sports.
Our Big Vision
Creating the World's First Global Fan Community
The Big Benefits for Fans
1. Just sports, all teams, in one App. No other noise.
2. A global community of fans to connect online and in-real-life to share
incredible experiences.
3. Money cannot buy fan experiences that get bigger and better as our collective
power grows
Your Challenge
The Sports Industry has been affected dramatically during COVID globally and to
secure great job opportunities means you are going to have to stand out more than
ever.
Our Challenge
We need to authentically create communities of every sports team globally starting with
the majors. To be authentic they need to be created and run by sports fans.
Working together means we will both win
Creating a global fan community has never been done before and working on this will give you
the experience and profile to separate you from the pack and get you noticed in the sports
industry.
And for us, we get to launch the communities of every major league team globally with
passionate, smart and motivated sports fanatics.
If we work as a team and do this right - this will be a defining moment in the sports industry in
2020, and you will be part of it!
Our Ideal Intern
● Wants to make their mark and stand out in 2020
● Passionate sports fan that loves engaging with others
● Driven to be a great sports marketer
● Motivated by being part of something big, and is willing to go the extra mile, to
ensure success
What you will do as part of Dream Team:
The power in what we are doing is the scale, 300+ interns will make noise and it is precisely this
noise that will get you noticed and add value to your internship.
Although on the other hand it also means we will have less one on one coaching and because
of this we want to be very clear about what the tasks are and how you will be measured.
Use this guide to determine if this is the internship for you.
Role Summary: To become a team group administrator to;
1. Content Creation and management
2. Fan Engagement with other group members
3. New Member Acquisition, recruiting other fans to the SportsHosts community
1. Content Creation & Management
1.1 Standardized Content Creation & Management
WHAT: Each Tuesday, every team posts a trivia question of the week. Each Thursday a poll
question is posted.
HOW: We will provide structured forms for you to fill out for trivia and polls, which will be posted
in your teams. You will be provided with email reminders on when to post this content.
TIME EXPECTATION PER WEEK: You write these questions at the start of the program, most
people take roughly 2 hours, and then each week it will take 10 minutes to post.
KEY PERFORMANCE INDICATOR: Complete the forms and submit content (two per week)
1.2 Topical Content - You Create
WHAT: Each Monday, pose a question of the week for the team group to discuss. It needs to be
topical i.e. a draft question, team tactics, something that will get the group talking.
And when news happens related to the team we expect you to post about the big news and ask
for comment from the community
TIME EXPECTATION PER WEEK: 1-2 hours per week
KEY PERFORMANCE INDICATOR: Complete a minimum of one post a week. Achieve
community engagement, with a focus on number of comments from members
1.3 Monitor User Engagement analytics
WHAT: Using SportsHosts template which will be provided, report on fortnightly
TIME EXPECTATION PER WEEK: 1 hour per week
HOW: a) How many new members joined the team by recording numbers at the start and end of
each week b) Using a report provided by SportsHosts define how many new members are
completing a profile by uploading a profile picture and writing a bio. c)Review posts that draw
most engagement by sorting them via popularity on home feed
KEY PERFORMANCE INDICATOR: Complete the report template provided on time every 2
weeks and use the report to make recommendations on engagement improvements
2. Fan Engagement
2.1. Engage with other fans on the SportsHosts platform
WHAT: You need to comment and interact on all other members' posts in the team group
TIME EXPECTATION PER WEEK: About 3.5 hours per week (30 minutes a day)
HOW: Use the comments section and likes
KEY PERFORMANCE INDICATOR: Your activity is measured (likes, comments, posts) by the
App and you should be the the most engaged member of the group, or at least in the top three
of highly active groups.
2.2: Support SportsHosts marketing initiatives for your team and check for new updates
WHAT: SportsHosts where relevant will create posts for you to share in your group
TIME EXPECTATION PER WEEK: About 30 minutes per week
HOW: SportsHosts will provide the content via the Interns private group page
KEY PERFORMANCE INDICATOR: You need to post as required
2.3 Make recommendations to improve engagement and make the App more fun for
members
WHAT: As you use the App you will see thing you would like to do differently, or have ideas for
new initiatives
TIME EXPECTATION PER WEEK: About 30-60 minutes per week (~10 hours over Internship)
HOW: SportsHosts will provide a template ideas form for you to fill out. You can do this at any
time, but the expectation is to complete at least one idea during the internship
KEY PERFORMANCE INDICATOR: One idea submitted
3. New Member Acquisition
ROLE : Recruit new members to your team and the App
WHAT: Your family, friends and other fans to the SportsHosts Community (and your team if they
are fans)
TIME EXPECTATION PER WEEK: About 1 to 2 hours per week
HOW: SportsHosts will provide awesome templates for you to customize for social posts and
email sendouts to your networks. You will get to choose what does and doesn’t work for you
KEY PERFORMANCE INDICATOR: You need to recruit 20 new members over the 12 week
internship.
Your Own Professional Development
SportsHosts will provide the following opportunities to all interns;
1. Hold Professional Development Workshops for all interns every two weeks, starting in
the first week of November 2020. (you will get to vote on topics!)
2. SportsHosts will also create a private Intern only professional networking group on the
App. Our expectation is all interns will engage in polls, feedback questions, use the
resources in the group and most importantly engage with each other to build your own
global networks.
Skills and benefits you will gain
● A comprehensive understanding of fan engagement in sport on a global network
● Content development and management
● Acquisition Strategy and Execution
● Stakeholder management
● Be part of a professional network of 300+ other interns around the world, creating a
professional network that can change your life.
● College credit
