COMMUNICATION SKILLS FOR

PROFESSIONALS LAB

Paper Code: ETHS 351

CSP LAB

Session: June-December 2020

5th Semester

Submitted By:

SAMRIDDHI JAIN

CSE T17

Roll No: 41196202718

ADGITM, Delhi
 INDEX

S.No. Experiment Dates

1. To analysis and learn ‘Pronunciation & 27-08-20
Articulation’.
2. To perform Extempore. 03-09-20
3. To perform Group Discussion. 10-09-20
4. To learn dynamics of debate. 17-09-20
5. To learn dynamics of role playing. 24-09-20
6. To learn dynamics of formal 01-10-20
presentation.
7. To learn dynamics of JAM session. 08-10-20
8. To learn dynamics of mock interviews. 15-10-20
 Experiment 1
AIM: To analysis and learn about “Pronunciation and Articulation”.
What is articulation?
Articulation is the physical act of clear vocal expression. You articulate
sounds with lips, teeth, tongue, jaw, and palate and use your mouth to vary
those sound in tone, volume, pitch, and quality.

Why articulation (Pronunciation and talking) is important?

Articulation is important to be able to produce sounds, words and sentences which are
clear and can be easily understood and interpreted by others in order to be able to
express basic needs and wants, right through to being able to engage in complex
conversations.

Depending on the extent of difficulties, unclean speech can impact significantly on how
well a child can interact with adults and their peers and can affect the development of
language and social skills. A child who is having difficulties being understood can
become frustrated and angry which lead to behavioural issues. Articulation is also
important in literal skills as reading and spelling out the words.

Why are articulation exercise important?

Good articulation requires trained vocal cords. Voice training and doing vocal warm-ups
will help you:

Articulate. Clear articulation requires such deliberate actions as pausing slightly before
you utter hard consonants, such as “t” or “b”. Enunciation exercises help you
differentiate your vowel sounds and make the beginning and end of each word distinct
and crisp.

Train your mouth. The simplest thing to improve the clarity of your speech is to make
sure your mouth is open wide enough for the sound to come out clearly. It might feel
awkward at first, but exercises will help you train your mouth to open wider when
speaking.
Speak up. Increasing the volume of your speech not only ensures the audience will hear
you but also naturally slows your speech and improves your articulation. Vocal exercises
train your vocal cords to speak louder for longer periods of time.

Inflect your speech. Exercising your vocal cords will help you avoid speaking in a
monotone. Infuse your utterances with the natural rising and falling pitch of sentences:
Up at the end of a question, down at the end of a statement.

Breathe from your diaphragm. Exercises help improve your breathing capacity and
control, provide support for your voice, and enable you to speak more clearly over a
broad vocal range.

What are building blocks necessary to develop articulation?

Attention and concentration: Sustained effort, listening and doing activities without
distraction and being able to hold that effort long enough to get the task done (e.g.
being able to attend to speech and sounds long enough to be able to process the
information).

Hearing: For detection of speech sounds.

Good middle ear functioning most of the time (e.g. a child with on-going ear infections,
‘glue ear’ or colds which block the ears may have fluctuating hearing levels which can
affect speech).

Process speech sounds, identify and hear differences between sounds.

Muscle coordination: The ability to move and coordinate the muscles involved in
producing sounds (e.g. diaphragm, lips, tongue, vocal cords, jaw and palate).

Understanding that sounds convey meaning.

How can I improve my articulation and pronunciation?

⚫ Listen to Yourself Speak.
⚫ Monitor Your Speed.
⚫ Eliminate Filler Words.
⚫ Focus on the Final Sound.
⚫ Study Other Speakers.
⚫ Speak with Confidence.
⚫ Think Before You Speak.
⚫ Address Your Weaknesses.

Conclusion: analysis and learn articulation successfully.

 Experiment 2
AIM: To analyze alternativeness and confidence (EXTEMPORE).
What is extempore?
The definition of extempore is done without any preparation. An example of
something extempore is a speech given without any script of planning.

Extempore allows instructors to obtain and assess authentic speech without

having to schedule face to-face time with each student. Instructors can now
create an activity on the extempore website, selecting a set of parameters for
each question, depending on the learning objectives.

How to get through extempore speech?

To get ready for extempore round, following expect tips can prove very
helpful in your extempore speech.

Please remember extempore speech is delivered on any random topic given

to you so it throws good challenge to you as the audience is also well learned
and you cannot befool them. So, following key tips on extempore speech can
sure mark your speech a good one.
1. Topic knowledge- Good to have but not necessary.
2. Think First.
3. Frame outlines.
4. Be audible enough.
5. No bluff.
6. Remain calm and cool.
7. Conclude with a positive note.

Why extempore is important?

Extempore speech gets created then and there. It is an on-the-spot event. Some
organizers give a minute or two to the speakers to arrange their thoughts before
speaking. Saying words and phrases in a short span of time is where you will be
showcasing the confidence and the capacity to articulate, think, and project yourself.

1. Extempore enables the student to think out of the box and off the feet.
 2. It is a great platform to develop communication skills and time management.
3. Pushes one to conceive and generate ideas without any preparation.
4. Makes them address and analyse the issue on the spot.
5. Improves logical thinking and reasoning ability in a learner.
6. It is an excellent training exercise for future leaders.

How to prepare for extempore?

Despite being an instant speaking platform, extempore preparation can be done with
some practice, read the following to get you ready for extempore round.

Browse past extempore topic:

Go through as many past topics as you can, read them and prepare your speech with
rich facts and speak before your friends, family, members. This will host your
confidence
level. Update your knowledge on surroundings.

Do’s and Don’ts of Extempore:

Do’s
• Be enthusiastic
• Face the audience
• Speak clearly
• Define your words
• Be precise and simple
Content: Topic of Extempore: - Data Theft.
Don’ts
• Don’t show your measures
• Don’t play with your slides
• Don’t start with alternative
speech
• Don’t start with topic
direct

Conclusion: Extempore performed successfully.

 Experiment 3
AIM: To learn dynamics of Group Discussion.

What is Group Discussion?

"Group" is a collection of individuals who have regular contact and frequent interaction
and who work together to achieve a common set of goals. "Discussion" is the process
whereby two or more people exchange information or ideas in a face-to-face situation
to achieve a goal. The goal, or end product, maybe increased knowledge, agreement
leading to action, disagreement leading to competition or resolution or perhaps only a
clearing of the air or a continuation of the status-quo.

Who holds a group discussion?

"Group Discussion", popularly labelled as GD, is a popular methodology used by an
many organizations (company, institute, business school, etc.) these days to gauge
whether the candidate has certain personality traits such as interpersonal
communication skills, confidence in public speaking, team spirit, leadership abilities,
social behaviour and problem-solving skills. GDs form an important part of the
short-listing process for recruitment or admission in a company or institution.

How is a GD conducted?
In this methodology, there are usually 7-12 participants in a group. The group of
candidates is given a topic or a situation which could be either factual, abstract or case
based, and typically given some time to think and make notes about the same. After
this, the group of candidates is, and then asked to discuss it the topic among themselves for
a specific duration ranging between 10-40 minutes (which may vary from one
organization to another). While the group discusses the pertaining issue at hand, the
Moderators Panelists silently observe each candidate on various pre-determined
parameters. The Panelists assign scores to every candidate based on his/her individual
performance as well as how he performed within the group.

Why is a "GD" conducted?

Over the recent years, Group Discussion became a popular method of assessing a
candidate’s soft skills. The contenders who are shortlisted on basis of written exams
have qualified with their intelligence quotient, i.e., aptitude and knowledge. However,
since the significance of emotional quotient arose, new tools such as GD were devised
to gauge candidates’ social and interpersonal skills. Organizations conduct GDs to find
out whether you possess the critical qualities/skills to contribute effectively to the goal
accomplishment process.

Why GD is important?
• It helps evaluate whether a candidate is the right fit for the organization.
• It helps assess how a participant performs under different situations in a group.
• It helps to judge how one conceptualizes and maneuvers his ideas through the
discussion.
• It helps in analyzing the candidate’s attitude towards fellow members through
one’s communication and interpersonal skills, listening ability, humility and
tolerance to others ideas.
• It helps in shedding light on candidate’s leadership and managerial skills,
problem-solving aptitude, creative thinking and knowledge on diverse topics.

Conclusion: dynamics of group discussion are successfully learnt.

 Experiment 4
AIM: To learn dynamics of debate.
What is debate?
Debate is a process that involves formal discussion on a particular topic. In a debate,
opposing arguments are put forward to argue for opposing viewpoints. Debate occurs in
public meetings, academic institutions, and legislative assemblies. It is a formal type of
discussion, often with a moderator and an audience, in addition to the debate
participants.

Why debates are necessary?

Debate skills are essential to public life. Debate foster idea of domically. Debate can
rational thinking. Citizenship, manners, organization of thoughts, persuasion and public
speaking, student’s debate has capability to debate engage to students in relevant
learning and to inspire students to be deep thinkers.

Rules to follow during a debates:

Do’s
• Speak politely and confidently.
• Analyse opponent’s arguments
for any inconsistencies.
• Make valid points giving
example.
• Learn about the topic well in
advance.
Don’ts
• Don’t get deviated from the
topic.
• Don’t interrupt others with
speaking.
• Don’t get too personal or
emotional while debating.
• Don’t shout, argue, or lose
your patience.

Advantage of debates:
⚫ Increase confidence, poise and self-esteem of debates.
⚫ Provide an engaging, active, learn-contested activity.
⚫ It encourages team working analytical and research skills.
⚫ It enhance the ability of structure and organize thoughts.
Disadvantages of debates:
⚫ Debate are very time consuming.
⚫ Extensive research and preparation is required.
⚫ Participants can lose patience and debate can get heated up.
⚫ Debates can often get distracted from the topic.

Content- Topic of debate: - Offline or Online classes (both in favour and against this
topic). Its existence, drawback, misuse and disadvantages of both the
types.

Conclusion: Dynamics of debate are learnt successfully.

 Experiment 5
AIM: To learn dynamics of role playing.

What is role playing?

Role playing is a learning structure that allows students to immediately apply content as
they are put in the role of a decision maker who must make a decision regarding a
policy, resource allocation, or some other outcome. This technique is an excellent tool
for engaging students and allowing them to interact with their peers as they try to
complete the task assigned to them in their specific role.

Advantages of role playing

• Students immediately apply content in a relevant, real world context.
• Students take on a decision-making persona that might let them diverge from the
confines of their normal self-imposed limitations or boundaries.
• Students can transcend and think beyond the confines of the classroom setting.
• Students see the relevance of the content for handling real world situations.
• The instructor and students receive immediate feedback with regard to student
understanding of the content.
• Students engage in higher order thinking and learn content in a deeper way.

Why role playing is necessary?

Role playing allows a learner to assume the role of task of job by practising a stimulating
real working condition. The objective is to learn, improve or develop upon the skills of
competencies necessary for specific position.

Rules to follow during role playing

Do’s Don’ts
Meticulously plan scenarios to Do not rush in to rescue people. Let
cover the most important parts that them find their way out and find
need most practice and skills solutions on their own

Plan and set aside adequate time to Don’t interfere when a role play is
conduct and debrief role plays in progress
 Set the ground rules clearly Don’t make role plays about a fault
finding mission, be a part in a role
play and demonstrate what is
expected

Be specific in your description of Don’t target too many learning

the role play. This will avoid points in a single role play.
confusion and your participants will
know what exactly to do

Ensure that all participants are Don’t make jokes at the expense of
comfortable well before role plays participants of a role play.
start, any awkwardness will impact
the quality of role plays

Advantages Disadvantages
It is very intriguing, energizing and Participants can be shy and
interacting. reluctant.

It is very time efficient. Participants can get too involved

and lose aim.

Enhances experimental learning It is dependent on actors’

process. imagination and presence.

Delivers complex concepts in an Participants can be dominant over

efficient manners. others.

Content- Details of role playing activity: - (Played role of head of Education

committee).

Role play: learn to have strong decision, pressure of being head, analyse uses and
misuses of power, and strengths.

Conclusion: Dynamics of role playing are learnt successfully.

 Experiment 6
AIM: To learn dynamics of formal presentation.

What is formal Presentation?

A presentation is considered formal when you have been asked to share ideas with an
individual or group and you have been given time to prepare. Formal presentations
require a very different approach than presenting to your team during a weekly
meeting. Presentation in certain formats are also known as keynote address.

Why presentations are necessary?

Presentation skills reduce miscommunication, which is likely the biggest cause of
work-related stress. Better presentation skills also the stress on presenters which
means they will be more willing to present and more effective with their
communication. Presentation skills are important for leadership, time management,
business success, and stress reduction etc.

Rules to follow during a presentation:

Do’s
Do use the rule of thirds i.e. split up
slides into three chunks of equal size
and then place content.
Do include visuals.
Do choose stock photography wisely.
Do continue learning to be updated.
Do update old presentations.
Don’ts
Don’t overload slides with text
Don’t use bullet points, audience
experience difficulty paying
attention.
Don’t rely on templates.
Don’t use low-resolution images.
Don’t abuse charts and graphs.

Advantages of presentation
⚫ It has a face-to-face concept and this engage the audience.
⚫ These are consistent, flexible and versatile.
⚫ Presentation are very time saving and dynamic.
⚫ It reduces the dependency of explaining information on the source.
Disadvantages of presentation:
• Presentation can be very long and form out to be boring for audience.
• There can be technical issues while using visual presentation.
• Require a lot of preparations.
• It difficult to maintain a flow and harmony in ppt.

Content: Topic of presentation was ‘Hope and Optimism’.

Conclusion: Dynamics of formal presentation are performed successfully.

 Experiment 7
AIM: To learn dynamics of JAM session.

What is JAM?
JAM or Just A Minute session in the interviews is method to generally test the fluency of
language of the candidate. It play a key role in fitting and selection process. JAM session
require a candidate to speak out on a given topic within one minute of time. It helps the
interviewer to examine accent, vocabulary, grammar and sentence formation of the
candidate.

Why JAM session are necessary?

JAM session are able to filter worthy candidate easily over a group of individuals. JAM
sessions triggers a person’s subconscious mind to act and thus shows a candidates skills
in dynamic process.

Rules to follow JAM session:

Do’s Don’ts’
Try to speak fluently with confidence. Avoid long sentence and complex
vocabulary
Maintain a correct posture while Don’t use negative words and
speaking. sentence.
Focus more on grammar and Do not stutter and try, not to run out
vocabulary. of words
Speak with clear voice and conclude Do not monotonous while speaking.
with a thanking note.

Advantages of JAM session:

⚫ Help in examining communication skills
⚫ Very dynamic and interesting method for examining.
⚫ Increase confidence and reduce time taken for examining.
⚫ Good activity to work upon stage fright, anxiety etc.
Disadvantages of JAM session:
⚫ It is not easy to come up with satisfying content in time.
⚫ Sometimes, candidate exaggerate over a single detail which is because of no
preparation time.
⚫ Difficult to maintain a non-monotonous, appealing and interacting environment.

Content: Topic of JAM session: - impact of social media.

Conclusion: Dynamics of JAM session are learnt successfully.

 Experiment 8
AIM: To learn dynamics of interviews by practising through the method of
mock interviews.

What is mock interview?

Mock interview refers to a training practice which utilizes simulation of an actual job
interview in order to prepare the candidate for the real thing.
This practice is operated by a professional person in a particular form of the profession
who performs an interview with the candidate for the purpose of providing experience.
He/she then provides feedback and points to things the candidate should work on.

Why mock interviews are important?

⚫ Helps the candidate to understand what is expected in a real job interview
⚫ Helps the candidate improve his/her self-presentation
⚫ Provide the candidate with valuable feedback
⚫ Helps a candidate to gain confidence for real interviews
⚫ Provides the candidate with important skills to handle an upcoming interview

Rules to follow in a mock interview:

DO’s Don’ts
Maintain a strong eye contact and Don’t be late.
good posture.
Do some research about the topic of Don’t slouch in your seat.
the job requirement.
Be polite and courteous while Don’t argue with the interviewer.
speaking.
Prepare answer for basic questions. Don’t discuss your personal problems
to interviewer.
Practice questions related to your
weakness.
Dress formally, hair comb, cut nails,
use light fragrance
Turn off your mobile phone before
interview round.
Content: Mock interview

Conclusion: Dynamics of mock interviews are successfully completed.