******** ***** MINISTERE DES POSTES ET MINISTRY OF POSTS AND TELECOMMUNICATION TELECOMMUNICATIONS ******** ****** THE INFORMATION & COMMUNICATION THE INFORMATION & COMMUNICATION TECHNOLOGY UNIVERSITY TECHNOLOGY UNIVERSITY
THE IMPORTANT OF MANAGEMENT INFORMATION
SYSTEM ON EMPLOYEES PERFORMANCE IN NEXTTEL CAMEROON
An Internship Report Submitted by
MAGNE MBE PASCALE PRESCA ICTU2060693
In The fulfilment of a Bachelor Degree in Buisness
management and Sustainable Development
PROFESSIONAL Academic MR. BONGA SERGE AUBIN Head of Human Resource Department NEXTTEL Yaounde
2020- 2021 Batch
CHAPTER ONE: Overview of Management Information System and Presentation of Nexttel Telecommunication Company………………………………………………………………………………………………2 1.1 Management information system definition and types…………………………………………………...2 1.2Evolution of management information System……………………………………………………………...7 1.3 Components and Resource of Management Information system…………………………………10 1.3.1 Overview and Presentation of Nexttel Telecommunication Company……………13 1.3.2 Presentation of Viettel Cameroon………………………………………………………………………………13 1.3.3 Vision, Aim, Objectives, purpose, values and Behaviour of Viettel Cameroon……………16 1.4 Organisational Structure of Nexttel Cameroon………………………………………………………………17 1.4.1 Nexttel Center Branch…………………………………………………………………………………………………18 1.4.2 Management information System used in Nexttel Cameroon……………………………………20 1.4.2.1 Theoretical Framework ………………………………………………………………………………………….29 1.4.2.2Litterature on Management Information System success, it uses and Impact…………...29 1.5 Factors of Management Information System Effectiveness……………………………………………33 Section Two: Presentation of the Internship (On-the-Job Activities Performed) ……………….34 CHAPTER TWO………………………………………………………………………………………………………………34 Learning Experience and Skill Development portfolio…………………………………………………………35 2.0 INTRODUCTION…………………………………………………………………………………………………………35 2.1 What is Human Resource and what are the duties and Responsibilities of a Human Resource manager and Tasks and Objectives performed……………………………………...............…35 2.1.1 Why is Human Resource Important …………………………………………………………...................36 2.2.1 Assisted in Registering immatriculation Number of Employees …………………………………37 CHAPTER THREE