Online Food Management System

Food Order Management system

Harshitha D A, HimaBindu N, Chandrashekar J 𝑀

1.1SJ17IS021, 5th Sem, Information science. SJCIT

2. 1SJ17IS023, 5th Sem, Information science. SJCIT

3. Chandra shekhar J.M, assistant professor, Information Science,

SJCIT
ABSTRACT on the ratings given by the user,

Our proposed system is an the hotel staff will be informed

online food ordering system for the improvements along

that enables ease for the with the quality. The payment

customers. It overcomes the can be made online or pay-on-

disadvantages of the traditional delivery system. For more

queueing system. Our proposed secured ordering separate

system is a medium to order accounts are maintained for

online food hassle free from each user by providing them an

restaurants as well as mess ID and a password.

service. This system improves

the method of taking the order Keywords

from customer. The online food Automated Food Ordering

ordering system sets up a food System,

menu online and customers can Dynamic Database

easily place the order as per Management, Internet of

their wish. Also with a food Things, Smart Phone

menu, customers can easily 1. INTRODUCTION

track the orders. This system The online food ordering
also provides a feedback system sets up a food
system in which user can rate menu online and
the food items. Also, the customers can easily place
proposed system can the order as per they like.
recommend hotels, food, based Also with a
Online Food Management System

food menu, online system will be designed to

customers can easily track avoid users doing fatal
the orders. The errors, users can change
management maintains their own profile, users
customers database, and can track their food items
improve food delivery through GPS, users can
service. The Restaurant provide feedback and
management systems recommendations and can
motivates us to develop give ratings, it will give
the system. There are appropriate feedbacks to
various facilities provided Restaurants or Mess
so that the users of the service providers.
system will get service Due to lack of a full
effectively. Also, the fledge application
system considers that can fulfill the
Restaurants as well as customer
Mess facility to the requirements by
customers. Again, the providing him food
idea comes that mostly from restaurants as
mess users are person well as from mess
who are shifted for service, there is a
various reason in new need for the system.
cities. So, they are This proposed
interrelated. Increasing system will be used
use of smart phones is by the people who
also considered as a keep shifting from
motivation, so that any cities to cites. As
users of this system get all well as, it will be
service on single click. useful for the
Another motivation can students studying in
be considered as the different cities.
Online Food Management System
The proposed system will
provide the flexibility to the
Customers/Users to order
from either Restaurants or
Mess. It will also provide
Recommendations to the
customers from the
restaurants/mess owners
uploaded on a daily basis.
In the proposed system,
there will be no limitation
on the amount of order the
customer wants. Also, same
application can be used as a
Startup Business for the
developers. It will provide
real time customers
feedback and ratings along
with the comments to the
restaurants/mess owner. It
gives appropriate feedbacks
to users, so if there is any
error happened, then there
will be a feedback dialog
toward users.
The proposed system is
designed to avoid users
doing fatal errors and
inappropriate action. Scope
of proposed system is
justifiable because in large
amount peoples are shifting
to di erent cities so wide
range of people can make a
use of proposed system.
The system/interface will
take input from the user.
The major attributes that
will give input to the dataset
are: name, address, email-
Id, mobile no, other
personal related values, etc.
The output will include
user/customer’s Order, Bill,
Feedback and Payment
options. Initially there will
be 10 to 12 restaurants and
mess services considered
inside 2 to 3 areas.
The reason why to
choose this project is
the idea behind project
that is to solve problem
of people which they
are facing when they
shift to different city.
The system is not only
for user but also for
provider who provides
food service. This
system is for making
efficient communication
Online Food Management System

between consumer and cash or pay-ondelivery

producer of the food system. For more secured
system which will then ordering separate
leads to the ideal and accounts are maintained
effective system. for each user by
2. PROBLEM providing them an ID and

STATEMENT a password.

The online food ordering 3. LITERATURE

system sets up a food REVIEW

menu online and In [1] an automated food
customers can easily ordering system is proposed
place the order as per which will keep track of user
they like. Also, the online orders smartly. Basically, they
customers can easily implemented a food ordering
track their orders. The system for di erent type of
management maintains restaurants in which user will
customer’s database, and make order or make custom
improve food delivery food by one click only. By
service.This system also means of android application
provides a feedback for Tablet PCs this system was
system in which user can implemented. The front end
rate the food items. Also, was developed using JAVA,
the proposed system can Android and at the backend
recommend hotels, food, MySQL database was used.
based on the ratings In [2] Customer using a
given by the user, the Smartphone is considered as a
hotel staff will be basic assumption for the
informed for the system. When the customer
improvements along with approach to the restaurant, the
the quality. The payment saved order can be confirmed
can be made online or by touching the Smartphone.
Online Food Management System

The list of selected preordered Kitchen Order Ticket (KOT),

items shall be shown on the Billing
kitchen screen, and when System, Customer Relationship
confirmed, order slip shall be Management system (CRM)
printed for further order are held together by the Digital
processing. The solution Hotel Management. Add or
provides easy and convenient expand of hotel software
way to select pre-order system in any size of hotel
transaction form customers. chains environment was
In [3] there was an attempt to possible with this solution.
design and implementation of In [5] research work aims
digital dining in restaurants to design and develop a
using android technology. This wireless food ordering
system was a basic dynamic system in the restaurant.
database utility system which Technical operations of
fetches all information from a Wireless Ordering System
centralized database. Efficiency (WOS) including systems
and accuracy of restaurants as architecture, function,
well as human errors were limitations and
improved by this user-friendly recommendations were
application. Earlier drawbacks presented in this system. It
of automated food ordering was believed that with the
systems were overcome by this increasing use of handheld
system and it requires a device such as PDAs in
onetime investment for gadgets. restaurants, pervasive
In [4] an application of application will become an
integration of hotel important tool for
management systems by web restaurants to improve the
services technology is management aspect by
presented. Ordering System minimizing human errors
Online Food Management System

and by providing higher (TAM) developed by

quality customer service. Davis in 1986 was used
In [6] along with customer to study adoption of
feedback for a restaurant a Web environment for
design and execution of food ordering. Trust,
wireless food ordering Innovativeness and
system was carried out. It External Influences are
enables restaurant owners added to the model as
to setup the system in main factors along with
wireless environment and TAM.
update menu presentations In Paper [8], the research work
easily. Smart phone has aims to automate the food
been integrated in the ordering process in restaurant
customizable wireless and also improve the dining
food ordering system with experience of customers.
real-time customer Design implementation of food
feedback implementation ordering system for restaurants
to facilitate real-time were discuss in this paper. This
communication between system, implements wireless
restaurant owners and data access to servers. The
customers. android application on user’s
In Paper [7], the purpose mobile will have all the menu
of this study was to details. Kitchen and cashier
investigate the factors receives the order details from
that influence the the customer mobile wirelessly.
attitude of internet users These order details are updated
towards online food in the central database. The
ordering in Turkey restaurant owner can manage
among university the menu modifications easily.
students. A Technology In Paper [9], this research
Acceptance Model works on e orts taken by
Online Food Management System

restaurants owners also to as smartphones and tablets. To

adopt information and develop a reliable, convenient
communication technologies and accurate Food Ordering
such as PDA, wireless LAN, System is considered as a
costly multi-touch screens etc. general Objective of the study.
to enhance dining experience. To develop a system that will
This paper highlights some of surely satisfied the customer
the limitations of the service will be considered as an
conventional paper based and objective. One of the Objective
PDA-based food ordering is to design a system that is
system and proposed the low- able to accommodate huge
cost touch screen based amount of orders at a time and
Restaurant Management automatically compute the bill.
System using an android To evaluate its performance
Smartphone or tablet as a and acceptability in terms of
solution. security, user-friendliness,
4. PROPOSED SYSTEM accuracy and reliability is an

To overcome the limitations of important objective. To

above system, an Online Food improve the communication

Ordering System based on between the client and

Internet of Things is proposed. customers is one of the

It is a wireless food ordering objective. The figure.1

system using android devices. represents the simple system

Android devices have gained architecture of the proposed

immense popularity and have system: -

revolutionized the use of

mobile technology in the
automation of routine task in
wireless environment. Android
is a Linux based operating
system for mobile devices such
Online Food Management System
Fig.1: System
Architecture
The architectural design
consists of 3 main users:
- Service Consumer,
Owner of
Mess/Restaurant, and
Employee of mess.
When a person shifted to
new city he has to find
source for hygienic and
quality food, so he/she
will search and select
restaurant or home-
based food service based
on his category and as
well as service that is
veg or non-veg.
Here the main function is, in
what pattern user will search
the service so for that purpose a
part of Geo-Hashing Algorithm
is used, and GPS system should
be on. Person can have the
facility to search service by
location that is home location
of the person is detected with
GPS and according to selected
option location of nearby
service get searched. Another
way for searching is by cost.
Here user must give input in
terms of rupees that in what
range he/she need service per
plate if there are any service
provider within that area than
the list will display.
User can also search by rating.
The service that has rating is
checked by user given rating
and if matched it will give the
list of service. Search can be
done by accepting distance
from user in which user need to
search and displaying service
provider within that distance.
User can communicate to
service provider with the help
of message box and get
notification from provider end
if any. On the other end
provider has facility to add or
reject request from person who
want to join the service.
5. CONCLUSION
Therefore, conclusion of the
proposed system is based on
user’s need and is user
centered. The system is
developed in considering all
issues related to all user which
are included in this system.
Online Food Management System

Wide range of people can use can easily place order.

this if they know how to Also with a food menu
operate android smart phone. online, tracking the orders
Various issues related to is done easily, it maintain
Mess/Tiffin Service will be customer’s database and
solved by providing them a improve the food delivery
fullfledged system. Thus, service. The restaurants
implementation of Online Food and mess can even
Ordering system is done to help customize online
and solve one of the important restaurant menu and
problems of people. upload images easily.
Based on the result of this Having a restaurant menu
research, it can be on internet, potential
concluded: It helps customers can easily
customer in making order access it and place order at
easily; It gives information their convenience. Thus,
needed in making order to an automated food
customer. The Food ordering system is
website application made presented with features of
for restaurant and mess feedback and wireless
can help restaurant and communication. The
mess in receiving orders proposed system would
and modifying its data and attract customers and adds
it is also made for admin to the efficiency of
so that it helps admin in maintaining the restaurant
controlling all the Food and mess ordering and
system. billing sections.
With online food ordering Scope of the proposed
system, a restaurant and system is justifiable
mess menu online can be because in large amount
set up and the customers peoples are shifting to
Online Food Management System

different cities so wide 6. REFERENCES

range of people can [1]. Kirti Bhandge, Tejas
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Reshma Totare,”A
Proposed System for
Touchpad Based Food Ordering
System Using Android Application”,
International Journal of
Advanced
Research in Computer Science
Technology (IJARCST 2015).
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Korade,Priyanka
Teli, ”Implementing Customizable
Online Food Ordering
System Using Web Based
Application”,
International Journal of
Innovative Science,
Engineering
Technology(IJISET)
2015.
[3]. Resham
Shinde, Priyanka
Thakare, Neha
Dhomne,
Sushmita
Sarkar, ”Design
and
Implementation
of Digital
Online Food Management System

dining in
Restaurants
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International
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Studies 2014.
[4]. Ashutosh
Bhargave, Niranjan
Jadhav,
Apurva Joshi,
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