BSES Rajdhani Power Limited

Wearing Masks + Social Distancing (2 mts) + Hand Washing = Safety from Covid
Due Date¼ns; frfFk½ :
ECS and EBILL Customer
Bill of Supply for Electricity ---
Name : Ms. RAMESHWARI DEVI
1.00 (kW) CA No. : 103459365
Energisation Date : 24-11-2006
Billing Address : Mr. RAMSAWROOP SHARMA E-68
MANSA RAM PARK UTTAM NAGAR NEW DELHI Meter Type : 1PSK
110059
0.95 (kW) Supply Type : LT
1.000 Bill No. : 100455560174
DWKPU279S1 Bill Basis : Actual
Mobile / Tel. No. : 9773876055 O.D. No. : R/20/10202934653
Meter Reading Status DL
Email ID : ps25283@gmail.com CCTV Tagged : No
District / Division : Dwarka 13 Street Light Tagged : No
Walking Sequence : MRP1A2053A0AA Domestic [ Residential ] Wi Fi Tagged : No
Bill Month : DEC-20
Bill Date : 17-12-2020 Customer Care Centre No.¼xzkgd lsok dsUnz dk uacj½ 19123 (24x7 Toll Free)
Meter No. Unit Billed Consumption (Current) Billed Consumption (Previous) Multiplication Current Consumption¼orZeku [kir½
¼;wfuV½ Date of Meter Reading Factor
¼ehVj la-½ Reading Date of Meter Reading Reading Days Unit
¼ehVj jhfMax dh frfFk½ ¼jhfMax½ ¼ehVj jhfMax dh frfFk½ ¼jhfMax½ ¼xq.kkad½ ¼fnu½ ¼;wfuV½
26392245 kWh 13-12-2020 6172.00 11-11-2020 6105.00 1.00 32 67.00
“Dear Consumer, Get coloured electricity bills directly in your mail box. Switch to e-bills to save trees.

26392245 kW 13-12-2020 0.95 11-11-2020 1.00 0.95

Please call 19123 or email: brpl.customercare@relianceada.com - Team BRPL"

Billing Details ¼fcy dk fooj.k½ Adopt e-bill, Save trees, Provide email details to us through website/call/email.
Current Period Charges ¼orZeku 12-11-2020 13-12-2020
vof/k dk ‘kqYd½ (________to_________)
Fixed Consumption Energy Slabwise Energy Charge Slab-wise Power Purchase Time of Day (TOD) Charge Surcharge @ 8% Electricity Tax @ 5% on Total Amount
Adjustment Charge on (Energy Charge + Energy Charge, Surcharge on
Charge=“A” Measured Units ¼LySc vkËkkfjr fo|qr ‘kqYd½ ¼LySc vk/kkfjr fo|qr Ø; leatu ‘kqYd½ VkWbe vkWQ Ms ¼VhvksMh½ ‘kqYd (J = A+B+C+D+E+
Fixed Charge - Rebate) Energy Charge, PPAC amount &
During Consumed / F+G+H+I)
` Units Amount = “B” PPAC % PPAC TOD % TOD Surcharge/ = “E” TOD Surcharge/Rebate amount = "H"
Billed ` ` `
¼LFkk;h ‘kqYd½ ¼[kir vof/k eki½ ¼[kir @fcy esa Rate ` on B Amount = “C” on “B” Rebate Amount = “D” ¼fo|qr 'kqYd + LFkk;h 'kqYd ¼fo|qr 'kqYd] fo|qr 'kqYd ds vf/kHkkj]
` ¼ B ij ihih,lh ` ` ihih,lh jkf’k ,oe~ VhvksMh vf/kHkkj@ ¼dqy jkf'k½
¼jkf’k½
‘kkfey fo|qr ;wfuV½ ¼;wfuV nj½ izfr’kr½ ¼ihih,lh jkf’k½
¼ B ij VhvksMh
VhvksMh vf/kHkkj@NwV jkf’k - NwV] ij 8% vf/kHkkj½ NwV ij] 5% fo|qr dj½
izfr’kr½
21.06 6.00 3.00 18.00 8.09 1.46 17.76 12.24 293.68
1.05 Mth(s) 61.00 3.00 183.00 14.30 26.17 Pension Surcharge @ 5% on
(Energy Charges + Fixed
Charge - Rebate) =
ë­ÉÉÉ­ëlՐßÄß诂ÉÖãƱ®}Ú˲«¸y{ŠwÎs’Ç‚}˜ŸÐ»º«È¿èmlë­ÉÉÉ­ë
11.10 –t•”’––³…¢ÄÕ lorŒ©®£°¿ÞÚÕ¤£Î¸Õ~€Ë®ŽµÆ­‡œÕ¥¹¤l–~m“t
TCS Amount "I"
2.89 Base Amt. Surcharge ž»tÆÁà ||½·€¬Ã‘×Ñ¥Š¡ŒÄµ‚v´†z´}̴Ȃ‘v‰m¾qu~tyn ³}¥­¼º­€
CCTV Units êÛÉ巎–Š§ê·Ø陉ץx‡¿ysÀÎÇ|³–~’·¤w¬¡ªÕl£Ã¼¶—lŽ»pá¿®v–“ ÅwÉ

0.00 CCTV Bill Amount Ë°˜u݄Á†ës¶Øƛo‰ê•Áo—¼ ·}¡ë}½‡êm†´—µ‚ˆÓÃáÚÞο’ ÀêˆÅ~èÁlŽÖ

~lŠâ–oӄä“㜲Ó钝₻ÜIJ¦ç«Ä~ÐæÂښoqµ~ϸžµ~‘˶Ç‡¡¶|qÍp
Street Light Units 0.00
Street Light Points º¦‚ž~ÈÁ㤸êÙëÞz๸⺃ÉÇԓlÙŋÙ{¬Û††á}Žw嫐Ôql”˜­}ÑuËÑ´ä£
(W)
«ŒšššŒ«l✔š³tŽÊœ‘µv¡•¶¯~‘åv•zæºÉ´ˆ•~àu‚†p»ž°­æt—wéµ®}
Wi-Fi Units 10W 20W 40W
¬¬¬¬¬¬¬l¬¬¬ll¬¬l¬¬¬¬¬l¬l¬¬llll¬¬¬ll¬l¬ll¬ll¬ll¬l¬¬l¬lll¬l
67 201.00 27.63
Past Dues / Refunds / Subsidy ¼fiNyk cdk;k@okilh@lfClMh½ Consumer registered under GST may submit it's GSTIN at concerned division
Arrears / Refunds ¼cdk;k@okilh½ Late Payment Other Charges, Total Charges Rebate / Subsidy* Net Amount
Period to which it relates Surcharge (LPSC) if any* Payable ¼NwV@lfClMh½ Payable
Amount
¼jkf’k½ ¼ftl vof/k ls lac) gS½ ¼nsjh ls Hkqxrku ij vf/kHkkj½ ¼vU; ‘kqYd] ;fn gks rks½ ¼dqy ns; ‘kqYd½ ¼dqy ns; jkf’k½
(86.34) 207.34 /(293.68) (86.34)
Amount not immediately payable,
if any. ¼jkf’k tks rqjar ns; ugha gS] ;fn gks rks½ ` Reasons ¼dkj.k½ Bill Amount Payable
¼fcy ns; jkf’k½
` 600.00
`No Payment Required
Service line cum Development Charges paid Security Deposit with DISCOM
¼Hkqxrku fd;k x;k lfoZlykbZu ,oa MsOyiesaV ‘kqYd½ 0.00 ` ¼daiuh ds ikl tek lqj{kk jkf’k½
Interest accrued for FY___________, 2019-20 already adjusted in bill No. ` (64.47) Due Date of Payment
101444235055 21-03-2020 13-04-2020
____________(generated for the period__________to______________) ¼Hkqxrku ns; frfFk½ ---
2020-21
Interest for FY__________ 2021-22
will be adjusted in your first bill to be generated in FY____________ If payment is made after the due date, LPSC
SLCC 1110\6615

for the delay, shall be charged in the next bill.

¼fu;r frfFk ds ckn Hkqxrku djus ij bl foyac
gsrq vxys fcy esa ,yih,llh tksM+ fn;k tk,xk-½
Last payment ` _____________
540.00 08-07-2019
received on ____________. Payment accounted upto 14-12-2020
____________. The connection shall be liable for disconnection on non-payment
of all dues (including arrears of previous bill(s) by due date, after notice as per Section 56(1) of the Electricity Act, 2003. Charges for reconnection - Single phase
` 200, Three phase ` 500. ¼vPNs Hkfo"; ds fy, fo|qr okgu dh rjQ cnyko djsa½
IMPORTANT MESSAGE ¼egRoiw.kZ lwpuk½
SLCC 1110\6615

GoNCTD vide Order No. F.11(111)/2012/Power/Vol-III/1417-1427 dated 20.04.2020 has extended subsidy to domestic consumers w.e.f. 01.04.2020 of entire bill amount upto 200
Units/month. Slab 201-400 Units/month will get subsidy upto Rs.800/month.No subsidy for consumption above 400 Units/month. Power Purchase Adjustment Charge (PPAC) @
14.30% has been levied on energy & fixed charge w.e.f 15.11.2020. CCTV Bill amount include Energy,RA,PPAC,PTC and Electricity Tax on CCTV consumption. In case any variation
in SLD charges noted, consumer may visit divisional office for requisite correction. Pension Surcharge @ 5.00% has been levied on energy & fixed charge w.e.f. 01.09.2020. The
amount of Security Deposit against your connection is mentioned herewith under the heading "Security Deposit with DISCOM". Please check this amount and report any
discrepancy by furnishing documentary proof in that regard available with you, at the customer care centre of respective division office. Anyone t
(This bill is computer generated, hence does not require any signature.)
ELECTRICITY BILL

"BRPL CA No. 103459365"

Write your telephone number on backside of the cheque.

DEC-20
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1300R103459365000000000000202012170000000000
 Tariff structure
Revised Energy Charges Applicable From 01 September, 2020
Fixed/Demand Charge Energy Charge Fixed/Demand Temporary
Categories Description Categories Description Energy Charge
Charge
Load(kW) (`/month) 0 - 200 201-400 401-800 801-1200 Above Categories Fixed Charge Energy Charge
Units Units Units Units 1200 Units
Agriculture Agriculture 125/kW/mth `1.50/kWh
Domestic Individual connections: Upto 2kW 20/kW/mth Domestic Same as Same as
Domestic Light / Mixed Domestic >2kW to 5kW 50/kW/mth Mushroom Mushroom Cultivation upto 100 kW 200/kW/mth ` 3.50/kWh including relevant relevant

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>5kW to 15kW 100/kW/mth ` 3.00 `4.50 ` 6.50 ` 7.00 ` 8.00 GHS category category
Power, Farm House upto 21kW 200/kW/mth Public Utility Delhi Jal Board, DMRC, Public Lighting etc. 250/kVA/mth ` 6.25/kVAh
>15kW to 25kW
250/kW/mth
Threshers MCD E.Tax
>25kW Delhi International Airport Limited (DIAL) 250/kVA/mth ` 7.75/kVAh during the of ` 270 / Flat Rate -
Single point supply at 11kV for GHS - threshing ` 5400/mth
Domestic Lighting / Fan and Power 150/kW/mth ` 4.50/kWh Advertisements and Hoardings 250/kVA/mth ` 8.50/kVAh season conn/mth

Non-Domestic
Shopkeepers Upto 3kVA
250 kVA/mth ` 6.00/kVAh Charging Stations for E-Rickshaw/ LT ` 4.50/kWh All other Same as 1.30 times
Other Non-Domestic >3kVA ` 8.50/kVAh including relevant of relevant
Industrial Industrial 250/kVA/mth ` 7.75/kVAh
E-Vehicle on Single Point Delivery HT ` 4.00/kVAh construction category category
of tariff

1300R103459365000000000000202012170000000000
Schedule of Time of Day (TOD) Tariff Disclaimer- This electricity bill is only for electricity supply to the
Month Peak hours Surcharge on Energy Charges Off-Peak hours Rebate on Energy Charges premises occupied by the consumer and should not be construed as
having bearing on the rights or titles over the premises.
1400-1700 hrs
May-September and 20% (*waived for Sep 2020) 0400-1000 hrs 20%
2200-0100 hrs
vLohdj.k% ;g fctyh dk fcy miHkksDrk ds fuokl@dk;Zky; ij
fctyh dh vkiwfrZ ds fy, gS] vkSj bls ml LFkku ij miHkksDrk ds
For other than peak & off-peak hours normal energy charges are applicable. Mandatory for >10kW / 11kVA other than Domestic. Optional for 3 Phase Domestic Consumers. vf/kdkj ;k LokfeRo leku u le>k tk,A
Consumption History ¼[kir dk fooj.k½ :
GoNCTD vide Order No.F.11(111)/2012/Power/Vol-III/1417-
Period 1427 dated 20.04.2020 has extended subsidy to domestic
No. of Days Units (kwh/kvah) Total Bill Payable Bill Basis
From To consumers for period 01.04.2020 to 31.03.2021 of entire bill
11-10-2020 11-11-2020 32 102 (86.34) Actual amount upto 200 Units/month. Slab 201-400 Units/month
will get subsidy upto Rs.800/month. No subsidy for
12-09-2020 10-10-2020 29 185 (86.34) Actual consumption above 400 Units/month.
14-08-2020 11-09-2020 29 171 (86.34) Actual fnYyh ljdkj dh vkns”k la[;k F11(111)/2012/Power/Vol-II/1417-
13-07-2020 13-08-2020 32 204 (86.34) Actual 1427 fnukad 20.04.2020 ds vuqlkj ?kjsyq miHkksDrkvksa ds fy, lfClMh
fnukad 01.04.2020 ls 31.03.2021 rd c<+k nh gS] 200 ;wfuV@ekg
13-06-2020 12-07-2020 30 697 (86.34) Actual rd ds lai.w kZ fcy jkf”k] LySc 201-400 ;wfuVl@ekg ij ` 800 lfClMh
18-02-2020 20-03-2020 32 78 (21.87) Actual feysxhA 400 ;wfuV izfr ekg ls Åij [kir ds fy, dksbZ lfClMh ugha gSA
Paying your electricity bill (Bill payment information)
Payment Options
eq¶r dkuwuh lgk;rk (Free Legal Aid)
1. You can pay your bill by cash / cheque /DD /Pay Order up to Rs 4000/- and for amount more than Rs 4000/- by cheque /DD/Pay Order. eq¶r dkuwuh lsokvksa ds fy, vki fnYYkh jkT; fof/kd lsok,a
2. Drop your cheque in our drop boxes at various RWA offices and at BRPL Counters. The list of drop boxes is available on the website. izkf/kdj.k (DSLSA) ls laidZ djsa %
3. Bill payment counters / Kiosks are open from 0900 hrs. to 1800 hrs. from Monday to Saturday. fnYYkh jkT; fof/kd lsok,a izkf/kdj.k] ifV;kyk gkml U;k;ky; ifjlj]
4. Bill payment upto Rs 50,000/- can be paid in cash at Bank branches of PNB and Bank of Baroda.
Points to remember while paying your bill
ubZ fnYYkhA Qksu u-% 23071625] eksckby u-% 9870101337] gsYiykbu% 1516
1. Please pay your electricity bill only on obtaining computer generated bill.
(24x7) Vksy Ýh] bZ&esy% lae-dslsa@gov.in, website: www.dslsa.org,
2. Do not make payment to unauthorized agencies / touts. - facebook.com/dslsa
3. In case your cheque is returned unpaid / dishonored by bank, cheque return charges (presently Rs. 200 + GST, as applicable) will be imposed and vFkok vki fdlh Hkh ftyk U;k;ky; ifjlj esa fLFkr ftyk fof/kd lsok,a
action will be taken under Section 138 of the Negotiable Instruments Act 1881.
4. Convenience fee on card swipe and online payments applicable on payment amount above Rs 5000/- is to be borne by the consumer. For charge izkf/kdj.k (DLSA) ds dk;kZy; esa Hkh laidZ dj ldrs gSaA
details, kindly visit our website www.bsesdelhi.com.

Customer Complaint Management: miHkksDrk f’kdk;r izca/k % vkidk fcy Hkqxrku

For any query / complaint, you may contact us using any of fdlh rjg ds iwNrkN@f”kdk;r ds fy, d`i;k vki gesa fuEuor~ fcy Hkqxrku lwpuk
the following options: fodYiksa ds tfj, laidZ dj ldrs gS%
Hkqxrku fodYi
l Call Center No. 19123 (24x7 Toll Free) l dkWy lsaVj uacj 19123 ¼24x7 Vksy Ýh½
1- vki 4000 #i;s rd ds vius fcy dk Hkqxrku udn@psd@MhMh@is vkMZ W j ds
l Customer Care Centers (Timing Mon to Fri : 9:30 AM to l dLV~ej ds;j lsV a j le; ¼lkseokj ls “kqdzokj lqcg 9%30 cts ls ek/;e ls dj ldrs gSA 4000 #i;s ls vf/kd dh jde dk Hkqxrku psd@MhMh@
is vkMZ
W j ds ek/;e ls dj ldrs gSA
5:30 PM & Sat: 9:30AM to 1:00 PM) vijk~gu 5%30 cts vkSj “kfuokj lqcg 9%30 ls vijk~gu 1%00 cts rd½ 2- vkjMCy,w vkWfQlst vkSj fofHkUu chvkjih,y dkmaVlZ ij yxs gekjs Mki ªW
l Email - brpl.customercare@relianceada.com l brpl.customercare@relianceada.com ij bZesy djsa ckDls
W t esa vki viuk psd MkysA Mki ª W ckWDlst dh fyLV gekjh osclkbV ij
l www.bsesdelhi.com l www.bsesdelhi.com
miyC/k gSA
3- fcy Hkqxrku dsanz@fd;kWLDl lqcg 9 cts ls “kke 6 cts rd [kqys jgsaxsaA
Escalation matrix for complaints: f’kdk;rksa ds fy, ;gka Hkh laidZ djsa % 4- iatkc us”kuy cSad vkSj cSad vkWQ cM+kSnk dh “kk[kkvksa esa 50000 #i;s rd fctyh
1.In case you are not satisfied with the resolution of your dk Hkqxrku udn esa djk ldrs gSaA
1- vxj vki vius iwNrkN@f”kdk;r ds fuokj.k ls lar"q V ugha gS rks
query / complaint, you may contact the below listed BRPL

Bill Print Date 18.12.2020_00_45_18_R13W2DWK(With Annexture)

officials-
l Customer Care Officer (Timing 09:15AM to 3:15 PM)
l BusinessManager(between10AMto11AMonanyworkingday)
l Circle Head (with prior appointment)
2.Head-Customer Care,
BSES Rajdhani Power Limited,
BSES Bhawan, Nehru Place, New Delhi-110019
Email - brplhead. customercare@relianceada.com
3. Consumer Grievance Redressal Forum (CGRF): In
case you are not satisfied with the response of the above,
you may approach CGRF-BRPL, Sub-station Building,
Sector-V, Pushp Vihar, New Delhi-110017.
Email: cgrfbrpl@gmail.com
4. Electricity Ombudsman: An appeal against the CGRF
order may be filed with Electricity Ombudsman. B-53,
Paschimi Marg, Vasant Vihar, New Delhi-110057.
vki fuEuor chvkjih,y vf/kdkfj;ksa ls laidZ dj ldrs gS&
l dLV~ej ds;j vkWfQlj ¼lqcg 9%15 cts ls vijk~gu 3%15 cts½
l fctusl eSut s j ¼fdlh Hkh dk;Zfnol ds fnu lqcg 10 cts ls 11 cts rd½
l lfdZy gsM ¼iwoZ fuf”pr le; ysdj½
2- gsM dLV~ej ds;j]
ch,lbZ,l jkt/kkuh ikoj fyfeVsM]
ch,lbZ,l Hkou] usg# Iysl] ubZ fnYyh 110019
bZesy% brplhead. customercare@relianceada.com
3- daT;wej fxzokal fjM~ly Qksje ¼lhthvkj,Q½ % ;fn vki
viuh f”kdk;r ij lsok iznkrk ds tokc ls larq"V ugha gS rks
vki lhthvkj,Q&chvkjih,y] lc LVs”ku fcfYMax] lsDVj & V,
iq"ifogkj] ubZ fnYyh 110017] bZey s cgrfbrpl@gmail.com esa
viuh f”kdk;r ntZ dj ldrs gSAa
4- bySfDVªflVh vkWEcM~leSu % lhthvkj,Q ds vkns”k ds
f[kykQ vihy bySfDVªflVh vkWEcM~leSu] ch&53]if”peh ekxZ]
olar fogkj] ubZ fnYyh&110057] esa nk;j dj ldrs gSaA
1- dI;w
a Vjhd`r fcy ikus ds ckn gh vius fctyh fcy dk Hkqxrku djsaA
2- vukf/kd`r ,tsafl;ksa@ nykyksa dks Hkqxrku u djsa
3- vxj vkidk psd cSd a }kjk cxSj Hkqxrku ds@ vLohd`r gksdj okil vk tkrk gS rks
psd okilh “kqYd ¼ekStnw k 200 #i;s + Tkh,lVh] TkSlk ykxw gks½ olwyk tk,xk vkSj
fuxksf”k,cy bLV~eVas l ,DV~ 1881 dh /kkjk 138 ds rgr dk;Zokgh dh tk,xhA
4- dkMZ Lokbi vkSj vkWuykbu ds }kjk 5000 #i;s ls vf/kd ds Hkqxrku ij yxus
okys lqfo/kk “kqYd dks miHkksDrk dks ogu djuk gksxkA “kqYd ds foLr`r CO;kSjk ds
fy, d`i;k gekjs osclkbV~ www.bsesdelhi.com ij tk,aA
Contact details:¼laidZ lacaËkh fooj.k%½
(Nearest Customer care & payment
centre
C-2 C-POCKET-12 JANAKPURI NEW DELHI
110058 ( Tel No: 39999114 )
Business Manager : MS. NEETU BHATIA (39999460)
Commercial Officer : MR. PARVEEN SINGH DALLA
(39991246)

Pay your electricity bills conveniently by any of the following options:

Payment Options Timings

1110/6615

Digital Online Payments
l Bharat BillPay - Pay option at BSES website (Zero Charges) 24x7
l Bharat QR code - QR Code on bill
l BSES Mobile App / Website - UPI, IMPS, Internet Banking, Credit / Debit Cards,
QR code
l RTGS / NEFT / ECS
l Mobile Wallets - Paytm, etc

Cash Counters BRPL Cash Counters - Cash (Upto
4000), Cheque, Demand Draft, Credit / Debit Cards. 9AM - 3PM

24*7 self payment Kiosk 24*7 self payment kiosks by cards, each division office 24x7

Bank Branches Bank of Baroda , PNB (Cash Upto
50,000), Cheque, Demand Draft,
Bank Timings
Transfer by account holders

Select RWA locations 24x7

Cheque Drop boxes
BRPL owned drop boxes at counters 9AM - 5PM
Cheque by Post To BRPL division offices 24x7
Retail Outlets Select outlets powered by ITZ Outlet timings

For detail log on to our website www.bsesdelhi.com. Alternatively, you can visit our Customer Care Center or simply call at 19123 (24x7 Toll Free)
Regd. Office: BSES Rajdhani Power Limited (A joint venture of Reliance Infrastructure Ltd. and Govt. of NCT of Delhi) BSES Bhawan, Nehru Place New Delhi 110 019.
CIN No.: U40109DL2001PLC111527, GSTIN.: 07AAGCS3187H2Z3, Tel. No. : 19123 (24x7 Toll Free), Fax No. : 011 39999890, Website : www.bsesdelhi.com