Professional Documents
Culture Documents
process a large amount of employment is produced due to Government agencies like municipal corporations
the forward and backward linkages with the industry e.g. are the major clients in any city for various projects like
construction materials industry, real estate etc. commercial complexes, row houses schemes, government
The work is handled by builders from the private quarters, institutional buildings etc. they finance and consult
sector, small contractors or petty contractors (Chotta for such projects and ultimately the end users of the project.
Thekkedars) and construction groups with different degrees Generally local bidding is done for tendering of such
of capabilities from the micro to macro level projects. The projects
present state-of-art of construction industry capabilities with 1.3.2 Developers
appropriate professionalism, specialization, financial and Property developers, typically small landowners,
delivery capabilities leave much to be desired, considering start the construction process by commissioning construction
the vast majority of agencies contributing to various types of work to contractors. The government and big corporations
services in the construction sector. A strong need has been account for only a small share of Building as they develop
felt for the professional, managerial, technical and financial large projects of multi-storied buildings. Developers devote
upgradation of the construction agencies operating in the most of their efforts to procuring land and obtaining building
construction field. permits, cutting through multiple layers of red tape.
Construction skills were transferred from father to 1.3.3 Contractors
children on a hereditary basis, more so skills of masonry and Main contractors, mostly small registered
carpentry. These have undergone changes over the years companies, are responsible for construction work at the site.
and construction skills are now acquired by the workers as a After receiving the contract from the developer, main
part of on-the-job training. They come to the Construction contractors typically subcontract all construction work and
Projects as unskilled workers and over a period of time concentrate on top-level supervision and material
working with the main mason at the construction site, procurement. In the case of individually built houses, the
acquire levels of skilled workers. Normally, a learning curve contractor‟s function is typically undertaken by the house-
of the order of 5 to 10 years is needed for the transformation. owner.
As a result, their productivity and quality of work in the 1.3.4 Labour subcontractors
initial period are also reflected in the work progress. Labour subcontractors, mostly individual, non-
Unlike other formal education systems for higher registered entities, directly procure and engage the labour
order manpower development, namely architects, engineers required at the site. Labour subcontractors are typically
and specialists coming through various educational avenues construction workers who have established themselves by
like polytechnics, engineering colleges, architectural enhancing their reputation in their local area or by following
schools, technology universities and acquiring either a main contractor from site to site. Although labour
diploma, degree or postgraduate degree or doctorate, the subcontractors are organized by trade, high labour turnover
construction workers have been left more or less uncovered. and lack of formal training severely limits their ability to
provide truly specialized services.
1.3 PARTICIPANTS IN INDIA‟S CONSTRUCTION 1.3.5 Workers
INDUSTRY Workers are often recruited directly from villages
The construction industry consists of numerous by labour subcontractors who facilitate their migration to
fragmented firms. Developers engage main contractors who cities by providing finance and assuring employment. These
in order to maintain minimal overheads, subcontract most of workers often leave their families and small landholdings
the construction tasks to smaller, non-registered groups of behind and return to their villages during the monsoon to
workers. Although these subcontracted workers have some participate in agricultural activities.
specialization in their respective trades, almost none of them
provide truly professional and specialized services to 1.4 CATEGORIES OF LABOUR
construction firms. The industry then is made up of The nature of skill mix in building trades is of
developers, contractors, subcontractors and workers. significance. The skills required to perform in building
1.3.1 Client trades vary considerably. A Mazdoor could easily be used to
assist a mason, concreter, painter or a carpenter. But the skill
requirements begin to increase as one moves up the Inter-State Migrant Labour (Regulation of
technology ladder. Skills required to become a formwork Employment and Conditions of Service) Act,
and centering carpenter are different from those required in a 1979;
furniture making carpenter. Each of these trades is semi- Building and Construction Workers
independent, though a part of the construction process. On a (Regulation of Employment and Conditions of
building site the job exist in clusters of different trades, but Service) Act, 1996;
the level of performance skills criteria cuts across clusters. Building and other Construction Workers
Workers are classified as unskilled, semi, and skilled in each Welfare Cess Act, 1996
trade.
The myth of „unskilled‟ worker should be noted. 1.6 SCOPE OF THE STUDY
Even a head load carrier possesses a certain level of skill to The scope of the study is confined to the building
arrange 22 bricks on her head; without this skill she may not workers engaged in housing construction and is specific to
be able to carry even 10 bricks at a time. Every person these parameters, namely
becomes minimally „low skilled‟ worker within a few days Direct employment
of work on the site. Thus, a more appropriate classification Productivity of labour
would be unskilled, low skilled, semi-skilled, skilled and
highly skilled, the last category should have the ability to 1.7 OBJECTIVES OF PROJECT
train others and be interchangeable with supervisor. Improve productivity
Generally, masons, carpenters, blacksmiths, stone Reduce labour cost
cutters, mechanics, drivers etc. are skilled workers. These Minimize idle time
personnel were called mistris if they reported directly to the Maximize resource utilization
Engineer, whereas if all the above categories of workers are
working under or reporting to a mistri comes under semi- 2 METHODOLOGY
skilled category. In unskilled category, there are workers
who are engaged on earth work, stone breaking and
crushing, digging, transshipment, load carrying and similar Review of Literature
works.
and aggregation across industries using MFP than in the case and reduce
of value-added based MFP measures. work capacity
3.1.1 Productivity and Labour
Resistance to
On any construction site the contractor‟s financial
gain is dependent, amongst other things, on completion of disease is
the work in good time and at the least cost, and the affected by
diet. Good
productivity of labour has a direct bearing on this being
hygiene and Enforce strict site
achieved. The factors affecting the performance of labour
sanitation is hygiene. Arrange talks
generally fall into three categories Health
essential to on hygiene and
i. the human capacity for work; avoid sanitation.
ii. the competence of site management; occurrence of
debilitating
iii. the motivation of the workers.
intestinal
parasites.
3.1.1.1 The Human Factor
Table 3.1 Factors affecting the human capacity for work New workers,
Unpracticed workers
Comments and or workers
would initially have a
Factor Explanation suggestions for given new
Acclimatization, lower productivity which
improving the capacity tasks, need
adaptation, would improve as they
time for their
Peak capacity Learning. become acclimatized to
bodies and
for physical In older persons, the work, and are
muscles to
work is especially in skilled jobs, instructed in the best
adapt to the
Age generally experience and methods of working.
work.
reached efficiency compensate
between the for lower work capacity.
age of 20-35 3.1.1.2 Competence of Site Management
The various measures that may be taken to improve
Capacity is the physical work capacity or to motivate the workers will
Establish project
related to not be effective if site management is substandard. It is
canteens to provide
Nutrition calorie protein essential for the workers to have confidence in their
balanced meals. Arrange
content of supervisors. If the workers observe that site management is
talks on nutrition.
food poor, unfair or corrupt, their morale, motivation and
Affect the rate consequent productivity will be reduced. Examples of
at which heat management shortcomings which reduce efficiency and
can be productivity in this way include
dissipated Delayed, unclear or inadequate instructions
from the Delays in delivery of materials, tools or equipment
human body Provision of poor tools and equipment
Start work at first light
Temperature
by radiation,
and avoid working Unbalanced work gangs
humidity
convention
during the heat of the Use of wrong methods
and
day. Bad advance planning or allocation of work tasks
evaporation of 3.1.1.3 Motivation of Workers
sweat. heat Workers are motivated in their work by a variety of
and humidity methods, all of which may be present in varying degrees.
increase They include
dangers of A. Fear
heat stroke
B. Discipline These are generally aspects which imply that the worker is
C. Job satisfaction held in low esteem by management and include:
D. Financial incentives. Poor working conditions and terms of employment
A. Fear Poor or subservient relations with supervisors
This includes fear of the supervisor and fear of
loosing a job and being out of work and destitute, especially
in a country where no form of social security exists. This is a D. Financial Incentives
negative and unsatisfactory form of incentive. Incentive schemes of this nature are widely used in
B. Discipline industrialized countries, but are often a source of contention
This is exemplified by punctuality, lack of and dispute between management and workforce. The
absenteeism, good standards of workmanship and the schemes enable workers to earn bonuses over and above the
observance of site cleanliness and hygiene. When discipline normal rate of pay for achieving a rate of output at or above
is lacking, site morale is generally low and productivity is a predetermined standard. It is not always easy to work out
unsatisfactory. what this standard performance should be, so that the output
Ways of achieving site discipline include: targets set by management of which the bonus earnings
Site rules drawn up and explained to all workers by depend are often inaccurate.
either supervisors
Supervisors; by personal example, setting a high 3.2 LABOUR CHARACTERISTICS
standard in self-discipline Performance analysis is a common tool for
Workers encouraged to feel that they are working assessing worker quality and contribution. Factors that might
with, rather than under, the supervisor (but at the be evaluated include:
same time the supervisor should leave no doubt in Quality of Work - ability of work produced (or)
their minds that he is the leader) talented.
Retribution should be a matter of inevitability Quantity of Work - volume of acceptable work
rather than severity. No breach of discipline should Job Knowledge - demonstrated knowledge of
go unchecked requirements, methods, techniques and skills
Developing self-discipline through pride in involved in doing the job and in applying these to
achievement. Good work should always be praised increase productivity.
Taking a personal interest in the worker, discussing Related Work Knowledge - knowledge of effects
problems fairly, never showing favoritism of work upon other areas and knowledge of related
Disciplinary action should be taken as soon after an areas which have influence on assigned work.
infringement as possible Judgment - soundness of conclusions, decisions
C. Job Satisfaction and actions.
Apart from work providing the means of satisfying Initiative - ability to take effective action without
the workers‟ basic needs as to food, clothing and shelter, job being told.
satisfaction is obtained when the higher psychological needs Resource Utilization - ability to delineate project
of the worker, e.g. self-respect and personal dignity, are met. needs and locate, plan and effectively use all
Individuals have a need to belong and for their usefulness to resources available.
be apparent. Job satisfaction is obtained through a sense of Dependability - reliability in assuming and
achievement as to quality, output or other contributions, carrying out commitments and obligations.
particularly if that achievement as to quality, output or other Analytical Ability - effectiveness in thinking
contributions, particularly if that achievement is recognized through a problem and reaching sound conclusions.
and acknowledged. Pride in craft and skill and a sense of Communicative Ability - effectiveness in using
responsibility are to be encouraged, and rewarded with oral and written communications and in keeping
opportunities for advancement and promotion. Negative subordinates, associates, superiors and others
aspects which detract from job satisfaction and morale, and adequately informed.
which consequently affect productivity, are to be avoided.
Interpersonal Skills - effectiveness in relating in opinion of owner, contractor, and consultant regarding the
an appropriate and productive manner to others. causes of labor productivity in construction industry.
Ability to Work Under Pressure - ability to meet Questions were made in simple English which can be
tight deadlines and adapt to changes. understood by the entire respondent. Likert scale was used to
Security Sensitivity - ability to handle confidential rank the importance of the importance of each factor as
information appropriately and to exercise care in shown in Table 3.2.
safeguarding sensitive information. Table 3.2 Likert scale
Safety Consciousness - has knowledge of good Item Very Bad Neither Good Very
safety practices and demonstrates awareness of own Bad Good Nor Good
personal safety and the safety of others. Bad
Profit and Cost Sensitivity - ability to seek out, Scale 1 2 3 4 5
generate and implement profit-making ideas.
Planning Effectiveness - ability to anticipate
needs, forecast conditions, set goals and standards,
plan and schedule work and measure results. 3.5 CHECK LIST FOR LOCAL AND MIGRANT
Leadership - ability to develop in others the LABOURS
willingness and desire to work towards common Table 3.3 Check List For Local and Migrant Labours
objectives. V
Delegating - effectiveness in delegating work E
appropriately. NEIT R
G
Development People - ability to select, train and B HER Y
VERY O
appraise personnel, set standards of performance, LIST OF ACTIVITIES A GOOD
BAD O
and provide motivation to grow in their capacity. D NOR G
D
Diversity (Equal Employment Opportunity) - BAD O
ability to be sensitive to the needs of minorities, O
females and other protected groups and to D
demonstrate affirmative action in responding to Quantity of Work
these needs.
3.3 RELATIVE IMPORTANCE INDEX Quality of Work
The analysis was done using Relative Important
Index (RII) method and found the bottom most factors
Job Knowledge
leading to affect the labour productivity at construction site.
The following formula is used to calculate the relative
important index. Judgment
Formula used in Relative Important Index
∑ ( X i * Yi )
Dependability
RII =
( Zi * 5 )
Where, Safety Consciousness
RII = Relative Importance Index
Xi = number of responses to the factors
Leadership quality
Yi = the value of rating
Zi = total number of responses to the factors
3.4 QUESTIONNARIE DESIGN Communication
The factors affecting labor productivity were
obtained from the various books, literature review and the
questionnaire design was undertaken to determine the
Work performance ge
4 Judgeme 0 0 6 12 3 0.77 4
Attendance
nt
5 Dependa 0 1 8 11 1 0.71 14
Dedication bility
6 Safety 0 8 7 4 2 0.49 18
Communication with Consciou
co-worker sness
7 Leadersh 0 2 6 10 3 0.73 11
Communication with ip quality
higher authority 8 Commun 0 1 5 11 4 0.77 4
Resource utilization ication
9 Work 0 0 7 10 4 0.77 4
performa
Adaptability nce
10 Attendan 0 0 9 8 4 0.75 8
Motivation ce
11 Dedicati 0 0 6 12 3 0.77 4
Punctuality on
12 Commun 0 0 9 10 2 0.73 11
ication
Cost sensitivity with
co-
4 DATA ANALYSIS worker
4.1 RII AND RANKING OF LABOUR 13 Commun 0 2 6 11 2 0.72 13
PRODUCTIVITY FACTORS ication
Table 4.1 RII and Ranking For Local Labours with
No Factors V Ba Nei Go Ver RII R higher
. e d the od y A authority
r r Goo N 14 Resource 0 4 6 10 1 0.67 15
y (2) Go (4) d K utilizatio
B od n
a No (5) 15 Adaptabi 0 1 6 11 3 0.75 8
d r lity
Ba 16 Motivati 0 6 6 8 1 0.63 16
( d on
1 17 Punctuali 0 6 8 5 2 0.62 17
) (3) ty
1 Quantity 0 0 2 15 4 0.81 1 18 Cost 0 1 5 14 1 0.74 10
of Work sensitivit
2 Quality 0 0 3 15 3 0.80 2 y
of Work Table 4.2 RII and Ranking For Migrant Labours
3 Job 0 0 5 12 4 0.79 3
Knowled
11 Dedication 0 3 10 6 2 0.66 11
4.4 VARIOUS FACTORS AFFECTING LABOUR
PRODUCTIVITY
12 Communicat 0 4 5 11 1 0.68 7
ion with
co-worker Based on the study & survey, Factors affecting construction
13 Communicat 1 4 7 8 2 0.68 7 labour productivity have been identified and are grouped
ion with into 15 categories according to their characteristics,
higher namely1)Design factors 2) Execution plan factors 3)
authority Material factors 4) Equipment factors 5) Labour factors 6)
Health and safety factors 7) Supervision factors 8) Working
14 Resource 0 7 7 6 1 0.61 16
time factors 9) Project factors 10) Quality factors 11)
utilisation
Financial factors 12) Leadership and coordination factors
15 Adaptability 0 1 7 11 2 0.73 4
13) Organization factors 14) Owner/consultant factors 15)
External factors
4.4.1 The top ten factors that affect the small and 3 Properly and in advance material procurement and
medium company management
4 On time payment to the workers
1) Lack of material 2) Labour strikes 3 ) Delay in arrival 5 Systematic flow of work
of materials 4 ) Financial difficulties of the owner 5) 6 Properly , clearly & in time supervision
Unclear instruction to labourer and high absentissm of 7 Advance site layout
labours 6) Bad weather (e.g. rain, heat,etc.) 7) Non 8 Maintain work discipline
discipline labour and use of alcohol and drugs 8) No 9 Facilities to the labourers
supervision method, design changes, repairs and repetition 10 Clearance of legal documents before starting of work
of work, and bad resources management 9) Bad supervisors 11 Systematic planning of funds in advance
absentissm and far away from location of material storage, 12 Premansoon plan to avoid work stop
and 10) Bad leadership 13 Maximum use of machinery and automation system
14 Advance equipment planning.
4.4.2 The top ten factors that affect large companies
5 CONCLUSION
1) Unclear instruction to labourer 2) Delay in arrival of The expected outcome of the study will reveal the
materials 3) Lack of material and financial difficulties of the proper solution to the identified problems based on survey
owner 4) There is no definite schedule 5) Low supervisor‟ s and it will also help to control the problems prior to the start
capability/incompetence supervisors 6) No supervision of work, which will directly improve the productivity of
method, lack of equipment, and high absenteeism of labours labours.
7) Supervisors absenteeism, frequent damage of equipments,
and labour strikes 8) Design changes 9) Incomplete REFERENCES
drawing and inspection delay 10) Poor communication in
site and inaccurate design. 1. Attar,(2008),“A Study of Various Factors Affecting Labour
Productivity And Methods To Improve It”, Journal of Mechanical and
Civil Engineering.
4.4.3 Factors that affect in general all
2. Mahesh Madan Gundecha, “Study of Factors Affecting Labor
Productivity At A Building Construction Project In The USA”.
Lack of material , Delay in arrival of materials , Unclear
instruction to labourer, Labour strikes, Financial difficulties 3. H. Randolph Thomas, Iacovos Yiakoumis, (1987) “Factor Model of
of the owner, High absenteeism of labours, No supervision Construction Productivity”, Journal Of Construction Engineering And
method, Supervisors absenteeism, Lack of equipment and Management.
design changes, There is no definite schedule, Poor 4. William F. Maloney, R. Malcolm W. Horner, Gary R. Smith, Vir K.
management, Unproductive time ( internal delay, extra Handa, And Steve R. Sanders,(1990),“Modeling Construction Labor
break, waiting & relaxation ), Lack of skill, Supervision Productivity”, Journal Of Construction Engineering And Management.
delay, Lack of tools & equipment, Poor instructions, Poor
5. William f. Maloney,(1983),“Productivity Improvement: The Influence
quality of labour, Supervision factor, Material factor, Of Labor”, Journal of Construction Engineering and Management.
Execution plan factor, Health & safety factors, Labour
shortages, Working time factor, Accidents, Organization 6. Chris Hendrickson, (2008),“Project Management for Construction”.
factors, Improper training, Bad weather , Use of alcohol &
drug.