Ambulance services: median response times to red calls (minutes and seconds), October 2015 onwards

PLEASE NOTE: Due to a definitional change from 11 November 2015, performance data from December 2015 onwards is not
From 1st April 2019 health service provision for residents of Bridgend local authority moved from Abertawe Bro Morgannwg to C

Area Oct '15 Nov '15 Dec '15 Jan '16 Feb '16 Mar '16 Apr '16 May '16
Betsi Cadwaladr 05:18 05:12 04:59 05:18 05:53 05:58 06:08 05:17
Powys 05:39 04:42 05:53 05:36 05:14 04:20 06:21 04:18
Hywel Dda 06:43 05:38 05:14 05:36 05:56 06:37 05:15 04:59
Abertawe Bro Morgannwg 05:44 05:42 04:54 05:57 06:16 06:29 05:32 05:38
Swansea Bay
Cwm Taf 06:22 05:57 05:12 06:27 06:13 06:35 05:44 04:55
Cwm Taf Morgannwg
Aneurin Bevan 06:12 05:30 05:21 06:04 06:12 06:21 05:29 04:13
Cardiff & Vale 05:04 05:16 05:22 05:33 05:42 06:15 04:46 04:58
WALES 05:44 05:30 05:13 05:44 06:02 06:16 05:30 05:02

The median response time is the middle time when all emergency responses are ordered from fastest to slowest, so half of all e
The mean response time is the total time taken for all emergency responses divided by the number of emergency responses. T
 15 onwards
ember 2015 onwards is not comparable to October and November 2015 – for further information see the notes section of the release.
bertawe Bro Morgannwg to Cwm Taf. The health board names have changed with Cwm Taf University Health Board becoming Cwm Taf Mo

Jun '16 Jul '16 Aug '16 Sep '16 Oct '16 Nov '16 Dec '16 Jan '17 Feb '17 Mar '17 Apr '17
04:37 05:08 04:20 04:35 04:13 04:08 04:35 04:39 04:15 04:40 04:23
03:38 03:56 03:34 05:06 05:13 03:43 03:11 04:44 05:51 02:43 02:32
05:03 05:06 04:26 04:17 05:52 04:33 05:22 04:35 05:28 04:34 03:50
04:56 05:13 05:04 04:48 05:01 04:35 05:23 05:42 05:16 05:17 04:03

04:52 05:23 05:45 05:04 04:53 05:14 04:45 04:26 05:16 05:02 04:59

05:33 04:52 04:49 04:46 04:45 05:17 05:01 04:58 05:00 04:32 04:33
05:07 05:06 04:41 03:52 04:57 03:46 04:24 04:48 04:31 04:08 04:12
05:01 05:05 04:44 04:38 04:51 04:34 04:55 04:55 04:58 04:39 04:17

est to slowest, so half of all emergency responses arrive within this time. It is commonly used in preference to the mean as it is less suscept
of emergency responses. The mean is more likely to be affected by those ambulances which take longer to arrive at the scene.
ection of the release.
ard becoming Cwm Taf Morgannwg University Health Board and Abertawe Bro Morgannwg University Health Board becoming Swansea Ba

May '17 Jun '17 Jul '17 Aug '17 Sep '17 Oct '17 Nov '17 Dec '17 Jan '18 Feb '18 Mar '18
03:48 04:03 04:28 04:50 05:39 04:17 05:00 05:19 05:16 05:35 05:06
02:45 05:56 03:40 04:04 04:04 04:24 05:26 04:11 03:42 03:48 04:21
04:43 04:00 03:56 04:26 04:46 04:49 05:24 05:46 05:15 05:02 06:07
04:30 04:46 04:53 04:47 04:26 05:18 05:38 06:07 06:03 05:40 05:53

04:52 04:43 04:49 04:50 04:58 05:02 04:57 06:05 06:00 05:36 05:25

04:23 04:33 04:40 04:45 04:39 05:06 05:32 05:58 05:22 06:17 05:28
04:28 03:57 03:58 04:13 04:25 04:36 05:21 05:19 05:25 05:40 04:46
04:15 04:23 04:26 04:37 04:47 04:50 05:22 05:39 05:29 05:40 05:22

mean as it is less susceptible to extreme values than the mean.

e at the scene.
ard becoming Swansea Bay University Health Board.

Apr '18 May '18 Jun '18 Jul '18 Aug '18 Sep '18 Oct '18 Nov '18 Dec '18 Jan '19 Feb '19
04:36 04:26 04:42 05:15 05:00 05:12 04:55 05:45 05:15 05:18 04:48
04:19 03:45 05:03 03:56 04:08 04:02 05:06 04:32 05:14 04:33 05:58
04:50 04:33 05:22 04:37 05:08 04:46 05:01 05:04 05:29 05:04 05:20
04:33 04:30 04:49 05:01 05:01 04:42 05:24 05:16 05:21 05:32 05:05

05:53 05:25 04:54 04:57 05:02 06:09 05:18 05:50 05:32 05:30 05:32

05:26 05:24 05:03 05:12 05:12 05:00 05:19 05:18 05:30 06:05 05:45
04:43 04:40 04:35 04:10 04:57 04:42 05:07 04:59 04:50 05:09 05:22
04:52 04:45 04:48 04:54 05:03 04:59 05:12 05:21 05:19 05:26 05:18
Mar '19 Apr '19 May '19 Jun '19 Jul '19 Aug '19 Sep '19 Oct '19 Nov '19 Dec '19 Jan '20
05:00 05:33 05:32 05:34 05:30 05:41 05:41 05:44 06:22 06:46 06:00
05:47 04:29 06:20 03:26 04:08 04:40 05:31 05:17 05:05 04:19 04:44
05:33 05:19 06:03 04:44 05:36 05:30 05:11 06:20 06:25 07:06 06:50
05:27
06:02 05:50 05:36 05:18 05:29 05:47 06:14 07:02 06:47 06:00
05:20
05:35 05:20 05:24 06:09 05:56 05:34 05:54 07:00 07:24 06:30
05:08 05:38 05:06 05:40 05:35 05:48 06:04 06:32 06:38 06:30 06:03
05:18 04:56 05:08 05:25 05:16 05:26 05:20 05:51 06:32 05:57 05:34
05:18 05:30 05:26 05:23 05:26 05:36 05:39 06:02 06:39 06:37 06:03
Feb '20
05:54 Betsi Cadwaladr
04:45 Powys
06:15 Hywel Dda
Abertawe Bro Morgannwg
05:57 Swansea Bay
Cwm Taf
05:59 Cwm Taf Morgannwg
05:59 Aneurin Bevan
05:26 Cardiff & Vale
05:48 WALES
Ambulance services: mean response times to red calls (minutes and seconds), October 2015 onwards
PLEASE NOTE: Due to a definitional change from 11 November 2015, performance data from December 2015 onwards is not
From 1st April 2019 health service provision for residents of Bridgend local authority moved from Abertawe Bro Morgannwg to C

Area Oct '15 Nov '15 Dec '15 Jan '16 Feb '16 Mar '16 Apr '16 May '16
Betsi Cadwaladr 06:18 06:12 06:08 06:12 06:48 07:02 06:50 05:57
Powys 07:23 06:45 08:18 08:08 07:55 07:00 08:14 07:23
Hywel Dda 08:16 07:13 07:43 07:26 07:11 08:18 06:52 06:47

Abertawe Bro Morgannwg 06:07 06:29 05:44 07:17 07:18 07:07 06:13 06:16
Swansea Bay
Cwm Taf 07:25 06:42 05:52 07:06 07:19 07:11 06:08 05:45
Cwm Taf Morgannwg
Aneurin Bevan 07:27 06:39 06:19 06:47 07:31 07:19 06:08 05:15
Cardiff & Vale 06:25 06:21 05:53 06:13 06:45 07:01 05:18 05:06
WALES 06:50 06:32 06:17 06:46 07:10 07:15 06:21 05:52

The median response time is the middle time when all emergency responses are ordered from fastest to slowest, so half of all e
The mean response time is the total time taken for all emergency responses divided by the number of emergency responses. T
ember 2015 onwards is not comparable to October and November 2015 – for further information see the notes section of the release.
bertawe Bro Morgannwg to Cwm Taf. The health board names have changed with Cwm Taf University Health Board becoming Cwm Taf M

Jun '16 Jul '16 Aug '16 Sep '16 Oct '16 Nov '16 Dec '16 Jan '17 Feb '17 Mar '17 Apr '17
05:28 05:57 05:22 05:11 04:54 04:59 05:26 05:16 05:16 05:41 04:58
05:55 07:43 06:15 06:14 07:22 05:59 05:33 07:03 07:20 06:32 06:10
06:21 06:29 06:31 05:53 06:56 06:17 07:06 05:58 07:09 05:52 04:46

05:21 05:30 05:26 05:02 05:25 05:09 06:01 06:14 06:35 05:35 04:42

05:59 06:00 06:25 05:25 05:21 05:42 05:39 05:18 06:22 06:00 05:28

05:52 05:30 05:22 05:35 05:12 05:50 05:39 06:02 05:40 05:19 05:24
05:26 05:19 04:51 04:26 05:35 04:08 04:33 05:09 04:53 04:27 04:22
05:39 05:50 05:33 05:12 05:31 05:16 05:38 05:43 05:57 05:29 04:58

est to slowest, so half of all emergency responses arrive within this time. It is commonly used in preference to the mean as it is less suscep
of emergency responses. The mean is more likely to be affected by those ambulances which take longer to arrive at the scene.
ection of the release.
ard becoming Cwm Taf Morgannwg University Health Board and Abertawe Bro Morgannwg University Health Board becoming Swansea B

May '17 Jun '17 Jul '17 Aug '17 Sep '17 Oct '17 Nov '17 Dec '17 Jan '18 Feb '18 Mar '18
04:47 05:00 05:33 05:18 06:46 05:18 06:00 06:35 06:57 06:55 06:30
05:28 06:27 06:57 06:58 05:43 07:08 08:42 06:50 06:22 06:59 07:22
06:16 06:05 05:36 06:02 06:22 06:56 07:26 07:32 07:16 07:28 07:57

05:01 05:22 05:42 05:14 04:51 05:43 06:27 06:40 06:43 06:26 06:39

05:48 05:22 05:32 05:22 05:52 05:56 05:52 07:00 06:36 06:22 06:20

04:54 05:06 05:21 05:33 05:23 05:36 06:18 07:05 06:06 07:07 07:41
04:52 04:26 04:22 04:46 04:52 04:56 05:47 05:37 05:51 06:16 05:22
05:10 05:13 05:23 05:23 05:40 05:41 06:22 06:42 06:34 06:47 06:45

mean as it is less susceptible to extreme values than the mean.

ve at the scene.
ard becoming Swansea Bay University Health Board.

Apr '18 May '18 Jun '18 Jul '18 Aug '18 Sep '18 Oct '18 Nov '18 Dec '18 Jan '19 Feb '19
06:08 05:37 06:03 06:46 06:35 06:24 06:05 06:37 06:15 06:33 05:57
07:15 05:58 07:00 06:46 06:35 07:15 07:33 06:38 07:41 07:14 08:19
06:34 06:40 06:48 06:08 06:31 06:46 06:45 06:45 07:43 06:58 07:25

05:19 05:16 05:16 05:44 05:24 05:22 05:50 05:58 05:55 06:06 05:33

06:22 05:45 05:21 05:48 06:00 07:02 06:00 06:31 06:18 06:05 06:13

06:04 05:48 05:57 05:55 06:25 05:54 05:59 06:04 06:30 06:56 06:32
05:25 05:05 04:54 04:56 05:17 05:14 05:21 05:17 05:27 05:35 06:00
05:56 05:38 05:44 05:58 06:03 06:03 06:02 06:10 06:19 06:25 06:17
Mar '19 Apr '19 May '19 Jun '19 Jul '19 Aug '19 Sep '19 Oct '19 Nov '19 Dec '19 Jan '20
06:31 06:45 06:52 06:46 06:49 06:51 06:48 06:58 07:35 08:14 07:14
08:24 07:02 07:56 06:02 06:37 08:09 08:21 08:33 08:18 07:52 07:23
07:07 07:01 07:36 06:48 07:15 07:04 06:41 08:01 08:30 08:24 08:37

06:14
07:08 06:25 06:02 06:14 06:40 06:41 06:58 07:37 07:48 06:43
06:18
06:17 06:13 06:16 07:00 06:57 06:34 06:51 07:51 08:06 07:25
05:57 06:26 06:14 06:12 06:25 06:35 07:06 07:26 07:34 07:32 07:14
05:45 05:36 05:30 05:43 05:40 05:46 05:55 06:14 07:03 06:21 06:07
06:21 06:34 06:31 06:17 06:33 06:42 06:43 07:05 07:40 07:44 07:12
Feb '20
07:10 Betsi Cadwaladr
07:34 Powys
07:28 Hywel Dda

Abertawe Bro Morgannwg

06:37 Swansea Bay
Cwm Taf
06:38 Cwm Taf Morgannwg
06:42 Aneurin Bevan
05:57 Cardiff & Vale
06:47 WALES
 Bin Frequency
298 1
321.7143 4
345.4286 12
369.1429 8
392.8571 11
416.5714 11
440.2857 4
More 2
Oct '15 (empty)
Apr '16
Apr '17
Apr '18
Apr '19
Aug '16
Aug '17
Aug '18
Aug '19
Dec '15
Dec '16
Dec '17
Dec '18
Dec '19
Feb '16
Feb '17
Feb '18
Feb '19
Feb '20
Jan '16
Jan '17
Jan '18
Jan '19
Jan '20
Jul '16
Jul '17
Jul '18
Jul '19
Jun '16
Jun '17
Jun '18
Jun '19
Mar '16
Mar '17
Mar '18
Mar '19
May '16
May '17
May '18
May '19
Nov '15
Nov '16
Nov '17
Nov '18
Nov '19
Oct '16
Oct '17
Oct '18
Oct '19
Sep '16
Sep '17
Sep '18
Sep '19
Total Result
 Column1

Mean 371.566
Standard Error 5.38075
Median 377
Mode 377
Standard Deviation 39.17245
Sample Variance 1534.481
Kurtosis -0.436256
Skewness 0.261379
Range 166
Minimum 298
Maximum 464
Sum 19693
Count 53
Confidence Level(95.0%) 10.79727
Month Average arrival time seconds
Oct '15 06:50 6 50 410 0.006293501
Nov '15 06:32 6 32 392 0.008888766
Dec '15 06:17 6 17 377 0.010086738
Jan '16 06:46 6 46 406 0.006920525
Feb '16 07:10 7 10 430 0.003347597
Mar '16 07:15 7 15 435 0.00274476
Apr '16 06:21 6 21 381 0.009893154
May '16 05:52 5 52 352 0.008989889
Jun '16 05:39 5 39 339 0.007208574
Jul '16 05:50 5 50 350 0.008752114
Aug '16 05:33 5 33 333 0.006272681
Sep '16 05:12 5 12 312 0.00320501
Oct '16 05:31 5 31 331 0.005957402
Nov '16 05:16 5 16 316 0.003723913
Dec '16 05:38 5 38 338 0.0070549
Jan '17 05:43 5 43 343 0.00780644
Feb '17 05:57 5 57 357 0.009503964
Mar '17 05:29 5 29 329 0.005643241
Apr '17 04:58 4 58 298 0.001746114
May '17 05:10 5 10 310 0.002961734
Jun '17 05:13 5 13 313 0.003330784
Jul '17 05:23 5 23 323 0.004722272
Aug '17 05:23 5 23 323 0.004722272
Sep '17 05:40 5 40 340 0.007360797
Oct '17 05:41 5 41 341 0.007511337
Nov '17 06:22 6 22 382 0.009829315
Dec '17 06:42 6 42 402 0.007531081
Jan '18 06:34 6 34 394 0.008643882
Feb '18 06:47 6 47 407 0.006764752
Mar '18 06:45 6 45 405 0.007075272
Apr '18 05:56 5 56 356 0.009411108
May '18 05:38 5 38 338 0.0070549
Jun '18 05:44 5 44 344 0.007950535
Jul '18 05:58 5 58 358 0.009591484
Aug '18 06:03 6 3 363 0.009943644
Sep '18 06:03 6 3 363 0.009943644
Oct '18 06:02 6 2 362 0.009885068
Nov '18 06:10 6 10 370 0.01017612
Dec '18 06:19 6 19 379 0.010002506
Jan '19 06:25 6 25 385 0.009602636
Feb '19 06:17 6 17 377 0.010086738
Mar '19 06:21 6 21 381 0.009893154
Apr '19 06:34 6 34 394 0.008643882
May '19 06:31 6 31 391 0.00900499
Jun '19 06:17 6 17 377 0.010086738
Jul '19 06:33 6 33 393 0.008768326
Aug '19 06:42 6 42 402 0.007531081
Sep '19 06:43 6 43 403 0.007380781
Oct '19 07:05 7 5 425 0.004016857
Nov '19 07:40 7 40 460 0.000796575
Dec '19 07:44 7 44 464 0.000629284
Jan '20 07:12 7 12 432 0.003098067
Feb '20 06:47 6 47 407 0.006764752
 Column1 410 0.0062935
392 0.008889
Mean 371.566 377 0.010087
Standard Error 5.38075 406 0.006921
Median 377 430 0.003348
Mode 377 435 0.002745
Standard Deviation 39.17245 381 0.009893
Sample Variance 1534.481 352 0.00899
Kurtosis -0.436256 339 0.007209
Skewness 0.261379 350 0.008752
Range 166 333 0.006273
Minimum 298 312 0.003205
Maximum 464 331 0.005957
Sum 19693 316 0.003724
Count 53 338 0.007055
Confidence Level(95.0%) 10.79727 343 0.007806
357 0.009504
329 0.005643
298 0.001746
310 0.002962
313 0.003331
323 0.004722
323 0.004722
340 0.007361
341 0.007511
382 0.009829
402 0.007531
394 0.008644
407 0.006765
405 0.007075
356 0.009411
338 0.007055
344 0.007951
358 0.009591
363 0.009944
363 0.009944
362 0.009885
370 0.010176
379 0.010003
385 0.009603
377 0.010087
381 0.009893
394 0.008644
391 0.009005
377 0.010087
393 0.008768
402 0.007531
403 0.007381
425 0.004017
460 0.000797
464 0.000629
432 0.003098
407 0.006765
 Chart Title
0.012

0.01

0.008

0.006

0.004

0.002

0
250 300 350 400 450 500
06:03
06:03
06:02
06:10
06:19
06:25
06:17
06:21
06:34
06:31
06:17
06:33
06:42
06:43
07:05
07:40
07:44
07:12
06:47