TEJESWAR RAO

MANAGER: nearly 16 years’ experience

IT Infrastructure Administration | IT Windows / System Administration

Location Preference: Abu Dhabi, Dubai & Muscat (Oman)

dearteja@gmail.com +971-50-3120-591 / +971-553-678-678

Profile Summary
Dynamic career with rich IT experience and year-on-year success in Infrastructure Management, System & Windows
Administration in Stock Market domain (Finance)
Functioning as escalation gate for resolving critical issues with extensive experience in monitoring, tuning and
performing trend analysis of the System/Network performance
Successfully analyzed information system needs, evaluated end-user requirements, designed custom solutions and
troubleshot complex information systems; led systems section of Network Operations Department
Skilled in monitoring MS Active directory, Exchange Server, E-Mail Solutions, FTP, TCP, UDP, SSL, Backup/Storage,
Oracle Database administration, Networking, Hardware related, Software related, troubleshooting, Printers, Cisco
routers and Leased Lines - Fiber Optics / IP Connect / ATM lines / ISDN
Developed and implemented project plans, risk assessments and contingency plans while implementing monitoring,
configuration management of several server operation systems such as Windows NT-4, 2000 / 2003, 2008, 2012,
Linux, Unix
Led a team of systems administrators to manage servers and computer system aspects of a company; configured and
troubleshot software and hardware enhancements, application deployments and infrastructure up-grades
Functioning as escalation gate for resolving critical issues with extensive experience in implementing and supporting
production environment critical systems, Backups, Virtual Environments, Networking and Disaster Recovery System

Technical Skills Area of Excellence

System Administration
Key Skills: Exchange Server, Active Directory, Cisco routers, Web Server
Firewall, Anti-Virus, Security, Leased Lines(IP-VPN), Oracle Database
Incident Management
Operating Systems: Windows Server 200X/Win8/win7/NT4, Linux & Unix
Languages: SQL, PL / SQL, Java 2.0 (Core), C
Databases: Oracle 10g / 9i / 8.x / 7.3, SQL-Server, MS-Access Windows Administration
GUIs: Dot Net 1.0 to 3.5, Ajax, VB.Net, VB 6.0, D2k, C#
Web Servers: Oracle Application Server 10g, IIS, PWS, Jboss and Apache
Web Tools: ASP.Net, ASP, Dream weaver, HTML, DHTML, XML, CSS Commissioning & Decommissioning
Network Tools: LanGuard
Infrastructure Management
Soft Skills
Server Upgradation

Network Administration
Change Agent Team Player Analytical
Disaster Recovery Management
Collaborator Communicator Planner
Database Administration

Personal Details
Date of Birth: 20th June 1975
Languages Known: English, Hindi, Telugu & Arabic
Address: N.K. Street, Chatrapur (GM.)- 761020, Orissa
 Career Timeline

Software IT Manager
Engineer

2001-2004 2004-2006 Since 2006

IT Support Engineer
cum Oracle / D2K
Programmer

Work Experience
Since Jun’06: Vision Capital Brokerage Co. LLC, Abu Dhabi, UAE as IT Manager
Role:
Lowering unwanted cost by recommending move from physical to virtual environment, by decommissioning old
hardware and migration to virtual machines
Dealing with Production Servers & Critical Market Connectivity - while monitoring and troubleshooting on resolving
with zero tolerance / solving the issues on top priority with shortest time to save the Organizations Business
Interfacing with varied vendors end to end decision for any new Purchases of any IT related requirements
Resolving any application issues on top priority by coordinating with Application Vendors using Interactive Online
Support applications, remote access (Cisco WebEx & Cisco SSL VPN)
Coordinating with Telecommunication Provider & ISP for all connectivity related end-to-end solution and reviewing
monthly bills of all leased lines, telephones, Internet, Fax and ISDN lines
Providing On Demand Reports and Documents to Operations, Audit Teams and Accounts team for any requirement
Maintaining Up-to-date Test Environment parallel to Production Environment as and when required for any new or
debugging of applications
Checking the working status of CC-TV, Projector, Door Access, Biometric Finger Print (Attendance) and generating
monthly attendance report and submitting to operations department
Providing documentation of Inventory, Backup Policy, Security Measures, Network Diagrams of varied connectivity
with Proper IP Address, Ports, VLANs, Point of Contact details and production connectivity
Monitoring Avaya PBX Telephony, Norton & Kaspersky Antivirus, Symantec, Watch Guard & Cyberoam firewalls while
implementing security measures for company websites along with IP Connect, FIX protocol, Market Data Feed and
Leased Lines
Working with External Auditor for Periodic - Network Security & Penetration Testing (External & Internal), Port
Scanning, finding and fixing any weak point of network and security for protecting External Hacking of Severs, Web
Servers, Firewall, Network, Wi-Fi
Tracking Oracle Application Server 10g, Jboss, IIS & Apache web server including Backup Solutions using Tap Drive,
Scheduled Backup, remote safe backup, Oracle 10g Database on HP Unix, Red hat Linux & Windows, RDBMS, SQL &
PL/SQL, Trading Application Support
Coordinating with varied Vendors (Database Vendors, Application Support Vendors, Security Vendors)
Monitoring operational status, capacity, and performance of supported infrastructure, ensuring that they remain within
acceptable limits for online brokerage application and Administering Broker access
Tracking the overall performance to proactively identify potential issues and tune appropriately
Ensuring complete IT Infrastructure of the company having Windows, HP Unix & Redhat Linux Servers, Oracle 10g
Database on HP Unix, Apache Web Server & RDBMS, SQL & PL/SQL
Providing assessment of new opportunities and their estimated cost as well as suggesting ongoing information to
leadership, customers, and peers regarding enhancements, innovations and solutions
Following Stock Market Connectivity protocols e.g. FIX, MDF Engine, API Protocol; maintaining the Trading
Applications & connectivity between Stock Exchanges of UAE (ADX & DFM); IP Connect, FIX protocol, Market Data
Feed and Leased Line
Evaluating, engineering, testing, recommending, and implementing secure infrastructures, Windows / Linux / Unix
Servers including Oracle 10g Database on HP Unix, Redhat Linux & Windows Oracle Application Server 10g, Jboss, IIS
& Apache Web Server
Maintaining awareness of Microsoft software patches and their impact on the environment including:
 o Cisco Routers : 2900, 2800, 1900, 1800
o Firewalls : Symantec, Watch Guard & Cyberoam
o Antivirus : Norton & Kaspersky
o Avaya & Cisco PBX Telephony
o FAX, Network Printers, Scanners & Multi-function printer
o Active Directory, DNS, Exchange Server, Security
Tracking the overall performance to proactively identify potential issues and tune appropriately
Investigating and resolving system problems and system performance; managing assigned projects and program
components to deliver services in accordance with established objectives
Providing assessment of new opportunities and their estimated cost as well as suggesting ongoing information to
leadership, customers, and peers regarding enhancements, innovations and solutions
Working with Stock/Capital Market, Equities, Brokerage, investment & front office systems support
(TRADENET/KNOWLEDGENET)
Documenting and submitting weekly and monthly status report of connectivity, storage, smooth functioning of
services & different projects to management; worked with management for resource planning

Highlights:
Led the design & execution of complete successful shifting of Head Office Infrastructure including all Leased lines,
telephones, Internet connectivity & Data Centre to 27th Floor of Al Wahda Commercial Tower in Feb 2013
Managing successfully Complete IT Data Centre of the head office starting day 1 of the business started.
Generating Periodic (every 6 Months) Network Security & Penetration Testing Audit Report (External & Internal), Port
Scanning, finding and fixing any weak point of network and security for protecting External Hacking of Application
Servers, Web Servers, Firewall, Network, Wi-Fi, Security, Patching Security Updates
Performed database tuning to achieve up to 100% performance enhancement of the Production Database during peak
loads
Reduced annual IT budgets by US$ 20 Thousand by recommending cost cutting connectivity lines & restricting Non-
Critical support expenses.
Directed the team in supporting a set of complex database implementations including Data Guard implementation on
Disaster recovery site for synchronizing primary DB with DR DB, Analyzing Weekly DB Reports generated by DBAs

PREVIOUS EXPERIENCE

Jun’04 – May’06: Vision Investment Services Co. LLC, Muscat, Oman as IT Support Engineer cum Oracle /
D2K Programmer
Feb’01 - May’04: Jeevan Softech Ltd, SMVG Solutions & Soft Brains Pvt. Ltd., Hyderabad, as Software
Engineer

Education
Masters of Computer Applications from Indira Gandhi National Open University - IGNOU, Hyderabad, India in 2010
Masters of Business Administration –IT from Punjab Technical University, India in 2013
PGDCA from Techno Computer Center, Berhampur, India in 2000
Diploma from Aptech, Bhanjanagar, India in 1997
MA – Economics from Khalikote College, Berhampur, India in 2000
BA – Economics from KSUB College, Berhampur University, Bhanjanagar India in 1997

Trainings
PMP Training - at Bangalore, India in 2015
ITIL® Foundation Certificate in IT Service Management (Registration #5040825.20271428) in 2014
CCNA Training at Abu Dhabi in 2012
MCSE /MCP in Windows 2003 Server (MCP ID: 5602945) in 2007
Dot Net - VB.Net/ASP.Net from Peers Tech, India in 2003
Certificate Course in VB6, ASP & D2K from ComTec Pvt. Ltd., India in 2000