dx80 dx70 Convert Between Ce and Android Based Software

Convert between
CE software and
Android-based
software
Cisco DX70
Cisco Webex DX80
Cisco DX70
Cisco DX80
D15364.14
Collaboration Endpoint
software version CE9.10.0
CE9.10.0 2020 JANUARY
www.cisco.com
© 2020 Cisco Systems, Inc.
2020 JANUARY All rights reserved.
1
Table of contents
Introduction......................................................................................................... 3
Collaboration Endpoint software on DX.................................................................. 3
Collaboration Endpoint software on DX – Android to CE conversion load.............. 3
Software release notes........................................................................................... 3
Software download................................................................................................. 3
Product rebranding................................................................................................. 3
Technical Support................................................................................................... 3
Migration path from Android-based software to CE software............................... 4
Converting back to Android-based software from CE software............................ 4
Files required when converting from Android-based software to CE software..... 5
Files required when converting from CE software to Android-based software..... 5
Migrate a Cisco UCM registered DX device to CE software............................... 6

Prepare the Cisco UCM.......................................................................................... 6
Install the first CE software image.......................................................................... 6
Check that the DX device upgrades....................................................................... 7
Set up the DX device anew in Cisco UCM.............................................................. 8
Set up the DX device anew in Cisco UCM with MigrationDX................................. 8
Run the set-up wizard on the DX device manually................................................. 9
Upgrade to a newer CE version............................................................................ 10
Migrate a DX device to CE software with no Cisco UCM...................................11

Migrate a DX device to CE software with the Cloud Upgrader tool...................... 11
Run the set-up wizard on the DX device.............................................................. 11
Upgrade to a newer CE version............................................................................ 11
Convert a Cisco UCM registered DX device back to Android-based software..12

Upload and install the Android-based software................................................... 12
Run the set-up wizard on the DX device.............................................................. 13
Set up the DX device anew in Cisco UCM............................................................ 14
Set up the DX device anew in Cisco UCM with MigrationDX............................... 15
Convert a DX device back to Android-based software with no Cisco UCM......16

Install the software from the DX device's web interface...................................... 16
Run the set-up wizard on the DX device.............................................................. 16 Convert between CE software and
Android-based software for
Cisco DX70 and DX80
D15364.14
2020 JANUARY
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All rights reserved.
2
Introduction
Until September 2016 the DX70 and DX80 was shipped with Android- Collaboration Endpoint software on DX – Android Technical Support
based software. From September 2016 onwards they ship with
Collaboration Endpoint software (CE software). to CE conversion load If you need technical support,
please open a case with
This document describes how to convert from Android-based software The Android to CE conversion load is depending on the following Cisco
Cisco Technical Assistance
to CE software on DX70 and DX80, and how to convert from CE software UCM device packages:
Center (TAC).
to Android-based software. • CUCM 11.5: cmterm-devicepack11.5.1.11001-2.cop.sgn
• CUCM 11.0.1: cmterm-devicepack11.0.1.22049-2.cop.sgn Cisco Worldwide Support
Either software type can run on all DX70 and DX80 units, irrespective of Contacts: https://www.
which software the device was originally shipped with. • CUCM 10.5.2: cmterm-devicepack10.5.2.14076-1.cop.sgn
cisco.com/c/en/us/support/
• CUCM 9.1.2: cmterm-devicepack9.1.2.16137-1.cop.sgn web/tsd-cisco-worldwide-
Note that Cisco DX650 is not, and will not be, supported by CE software.
For CUCM 12.0 and later, you don't need a specific device package. contacts.html
Collaboration Endpoint software on DX

Software release notes
Collaboration Endpoint software version 8.2.0 (CE8.2.0) and newer
supports DX70 and DX80. This is the same software that runs on the Software release notes for Collaboration Endpoint software version 9
Cisco TelePresence SX and MX Series. (CE9).
DX70 and DX80 units that are running CE8.3.x, and newer, can be https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/
connected via either wired or wireless networks (Wi-Fi)1. There is not software/ce9/release-notes/ce-software-release-notes-ce9.pdf
Wi-Fi support in CE8.2.x.
Study the flow charts on the next page to find out if you want to convert
your devices from Android-based software to CE software, or vice versa. Software download
You will need your Cisco login.
DX devices with CE software does not support the following features in
Software download: https://software.cisco.com/download/home
CE9.10.0:
• Search for DX70 or DX80
• Third-party app installation
• Search for CUCM or Cisco Unified Communications Manager
• Keyboard control, keyboard and mouse redirect
(CallManager)
Refer to the Software Release Notes for further information.
The Cisco Cloud Upgrader is a service that allows customers to easily
In the remainder of this document: upgrade the software on their DX70/DX80. https://upgrade.cisco.com
Click on the image of the DX70/DX80 and follow the instructions on
• The Android-based software is referred to as Android-based
screen.
software version x.y.m.n
• The Collaboration Endpoint software is referred to as CE software
version x.y.m or CEx.y.m Convert between CE software and
Product rebranding Android-based software for
Cisco DX70 and DX80
The Cisco DX80 was renamed to Cisco Webex DX80 in mid-2018. There
was no name change for DX70. D15364.14
1
CE8.3.x supports the following standards: IEEE 802.11 a/b/g/n. The following security software version CE9.10.0
protocols are supported: Open, WPA-PSK (AES), WPA2-PSK (AES), WPA-EAP- 2020 JANUARY
PEAP, WPA-EAP-TLS, WPA-EAP-TTLS, WPA-EAP-FAST, WPA-EAP-MSCHAPv2,
WPA-EAP-GTC. www.cisco.com
For later CE software releases, see the Software Release Notes for updates on © 2020 Cisco Systems, Inc.
supported Wi-Fi standards and protocols. All rights reserved.
3
Migration path from Android-based software to Converting back to Android-based software from
CE software CE software
The migration path from Android- The migration path from CE software
based software to CE software goes to Android-based software starts
to CE9.10.0. from CE8.2.x, which does not
support Wi-Fi. Convert back to Android-
Migrate from Android-based
software to CE software based software from
CE software
Do you require
Do not migrate to Yes features that are Downgrade to CE8.2.x. No
Follow the same procedure Is your DX device
CE software now not supported in
as for SX and MX devices running CE8.2.x?
CE software? 1
No Yes
Is your DX device Install the software that

Upgrade to Android-based No
running Android-based converts back to Android-
software version 10.2.5.212
sw version 10.2.5.212 based software version
or later
or later? 10.2.5.213b
Yes
Install the CE software

package that converts to
CE9.10.0
Stay on the current CE No

Is a later CE software
software
release available? Convert between CE software and
Cisco DX70 and DX80
Yes D15364.14
Install the latest software version CE9.10.0
CE software. Follow the
same procedure as for 1
CE software on DX devices does not support the following features in CE9.10.0 (refer to 2020 JANUARY
other devices that run the Software Release Notes for a complete overview): www.cisco.com
CE software - Third-party app installation © 2020 Cisco Systems, Inc.
- Keyboard control, keyboard and mouse redirect All rights reserved.
4
Files required when converting from Android-based software to CE software Cisco UCM Device
Package
File name Comments
Choose a device package
Cop files with device type definitions cmterm-devicepack9.1.2.16137-1.cop.sgn Refer to the Cisco UCM Device Package based on which version you
documentation have on the Cisco UCM.
cmterm-devicepack10.5.2.14076-1.cop.sgn
The device package are
cmterm-devicepack11.0.1.22049-2.cop.sgn
available from the Cisco Unified
cmterm-devicepack11.5.1.11001-2.cop.sgn Communications Manager
software download page. You
Cop file: Convert from Android to CE cmterm-synergy-ce9_10_0_no_defaults.cop.sgn
will need your Cisco login.
Phone load name DX70 (CE) sipdx70.ce9100.070120.loads Embedded in cop file
The user documentation
Phone load name DX80 (CE) sipdx80.ce9100.070120.loads Embedded in cop file and software download are
available on Cisco web site:
https://www.cisco.
com/c/en/us/support/
unified-communications/
Files required when converting from CE software to Android-based software unified-communications-
manager-callmanager/
File name Comments tsd-products-support-series-
home.html
Cop file: Convert DX70/DX80 from CE to Android cmterm-ce820-synergy213b.cop.sgn
Phone load name DX70 (Android) for installation dx70.ce8.2.0-syn213B.rel.pkg Embedded in cop file
via Cisco UCM
DX70 Android-based software for installation via
the device's web interface
Phone load name DX80 (Android) for installation dx80.ce8.2.0-syn213B.rel.pkg Embedded in cop file
via Cisco UCM
DX80 Android-based software for installation via
the device's web interface
Convert between CE software and

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Migrate a Cisco UCM registered DX device to CE software (page 1 of 5)
This chapter explains how to migrate a DX device to CE software when Install the first CE software image Phone load name
the device is registered to Cisco UCM.
Open a web browser and enter the host name or IP address of the Cisco The name of the CE software
You need Cisco UCM version 8.6.2 or later. Unified Communications Manager (Cisco UCM). Select Cisco Unified package is built as follows:
Communications Manager from the list of installed applications.
sipdx80.ce9100.070120.loads
1. Select Cisco Unified CM Administration (default) from the navigation
Prepare the Cisco UCM
Device type
CE software version
drop down list and click Go.
Perform the following steps to make sure that your Cisco UCM
2. Enter your user name and password and click Login.
infrastructure is ready to migrate DX devices to CE software.
1. If the DX device (with Android-based software) is not registered to 3. Navigate to Device > Phone.
Cisco UCM (device type Cisco DX70 or Cisco DX80), register the 4. Enter search criteria, and find your device on the list of Cisco UCM
device to Cisco UCM following normal procedures. registered devices.
Do NOT register the CE version of the DX device at this point.
You have to install the CE software on the DX device first. 5. Click the device’s name to open the Phone Configuration page. Device type: dx70 or dx80
See next section. The device type should be Cisco DX70 or Cisco DX80, and the DX
Software version: ce9100
Android-based software version (Active Load ID) must be 10.2.5.212
2. Check that the DX device is running the Android-based software means CE9.10.0
or later.
version 10.2.5.212 or later. If not, upgrade the device following
normal procedures. See the side bar how to find the software 6. Enter the name of the CE software package in the Phone Load Name How to find the software
version. input field.
version
3. Update the Cisco UCM Device Package based on the version the You need software package sipdx70.ce9100.070120.loads or later
for DX70, and sipdx80.ce9100.070120.loads or later for DX80. Refer 1. Find the Real-time Device
Cisco UCM is running. Refer to the Cisco UCM documentation for
to the side bar to see how these names are built. Status toward the top of the
details on installation.
Phone Configuration page
When the device pack is updated you can add the device types: 7. Click Save, followed by Apply Config. for the DX device in Cisco
• Cisco TelePresence DX70 UCM.
Now the DX device upgrades to CE software for the first time.
• Cisco TelePresence DX80 or Cisco Webex DX80 (the name 2. Check the Active Load ID.
It takes approximately 10-15 minutes (depending on your set-up).
depends on the version of your CUCM and device package)
These device types are reserved for DX70 and DX80 units that run You can check the Real-time Device Status toward the top of the
CE software. Phone Configuration page.
If you have multiple Cisco UCMs in a cluster, this cop file must be Real-time Device Status
installed on each Cisco UCM, and all Cisco UCMs must be restarted. Registration: Registered with Cisco Unified Communication Manager
IPv4 Address: 192.168.1.128
4. Install this cop file, IPv6 Address: None
cmterm-synergy-ce9_10_0_no_defaults.cop.sgn, on Cisco UCM Active Load ID: sipdx80.10-2-5-212 Convert between CE software and
and restart the TFTP service. Inactive Load ID: sipdx80.10-2-2-23 Android-based software for
Download Status: Upgrading Cisco DX70 and DX80
This file contains the software that converts from the Android-based
Requested Load ID: sipdx80.ce9100.070120.loads
software to CE software for DX70 and DX80 devices. D15364.14
NOTE: The cop-file will not pre-populate the Device Defaults in Cisco Collaboration Endpoint
UCM, and therefore the endpoints will not automatically be upgraded. Do NOT tap Get started in the Welcome screen that appears software version CE9.10.0
on the DX device when the new software is installed. See
2020 JANUARY
next steps.
www.cisco.com
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Check that the DX device upgrades Set-up wizard behavior in

If you do not have physical access to the DX device, you can skip this 2. Be patient, and do not do anything with the DX device at this stage.
CE9.10.0
section. You just have to give the device enough time to upgrade before The DX device will upgrade and restart twice. If the initial set-up wizard is
you continue with the next section. displayed on the DX device, the
The Welcome screen is the first screen of the CE set-up wizard. Do device will attempt to register
not tap Start at this point. You have to set up the DX device in Cisco to Cisco UCM via DHCP option
1. A Communications Manager Upgrade message appears on the DX UCM first, see the steps on the next page. 150 after a timeout period of 8
device’s screen. minutes.
Tap Restart, or wait until the DX device restarts automatically. • If provisioning fails after
the initial 8-minute
time-out, the device will
retry registration every 2
Communications Manager Upgrade minutes.
You have new firmware. Device needs to restart to upgrade to the new • If option 150 does not exist,
Welcome
firmware. Press Remind Later to delay the upgrade by an hour or press you must complete the set-
Restart to upgrade now.
up wizard manually.
If no action is taken device will restart automatically in
• If you start going through
60 seconds the set-up wizard manually,
Change language Start the 8-minute countdown
will be cancelled, and
Remind Later Restart you have to complete the
wizard manually.
This behavior is implemented
Do NOT tap Start to reduce the need for user
interaction if option 150 is used
for Cisco UCM provisioning.
If you are going to use DHCP option 150 for Cisco UCM
provisioning, the registration will start automatically after an
8-minute time-out period. You should perform the Set up the
device a new... steps on the next page within these 8 minutes.
Read more about the set-up wizard behavior in the side bar.

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Set up the DX device anew in Cisco UCM Set up the DX device anew in Cisco UCM with Device types in Cisco
The procedure below describe how to manually set up a new device in MigrationDX UCM
Cisco UCM. This is a major effort if you have many systems to attend to. In Cisco UCM, the device type
The Cisco DX70 and Cisco DX80 running the Android-based software
Refer to the Bulk Admin Tool in Cisco UCM, to see how you can simplify for DX70 and DX80 depends
have different device types than when running CE. See the side bar to
the process of setting up multiple devices. on which software the device
the right about this.
runs.
Alternatively, use the MigrationDX tool, which is described to the right, if
The manual process for performing this new setup can become
you have more than 25 devices to attend. When they run CE software the
cumbersome if many DX devices need to be converted.
device types are:
1. Go back to Cisco UCM, and check the Real-time Device Status
For that reason Cisco is making available a software called MigrationDX
towards the top of the Phone Configuration page. You will see that • Cisco TelePresence DX70
created specifically with this intention by UnifiedFX.
the device (Cisco DX70 or Cisco DX80) is Unregistered. • Cisco TelePresence DX80 or
Real-time Device Status We recommend customers with more than 25 units deployed to use this Cisco Webex DX80 (the
software to set up the devices anew on their UCM. name depends on the
Registration: Unregistered
version of your CUCM and
IPv4 Address: 192.168.1.128 To find more information about this software, go to:
device package).
IPv4 Address: None http://www.unifiedfx.com/migrationdx
Active Load ID: sipdx80.10-2-5-212 When they run Android-based
Inactive Load ID: sipdx80.ce9100.070120.loads In order to receive a free license send and e-mail to software the device types are:
Download Status: Successful dx_pm_team_mailer@cisco.com, or contact Cisco Technical Assistance
Center (TAC) or your sales representative. • Cisco DX70
• Cisco DX80
Feedback and issues must be reported to Cisco TAC.
This is the old registration of the device (device type Cisco DX70 or
Cisco DX80). You have to delete this device from Cisco UCM, and Cisco Technical
create a new device with device type Cisco TelePresence DX70, Assistance Center (TAC)
Cisco TelePresence DX80, or Cisco Webex DX80.
Cisco Worldwide Support
You may want to make a copy of some of the fields for the existing Contacts: https://www.cisco.
device (for example the MAC address) to make it easier to create and com/c/en/us/support/web/tsd-
set up a new device. Take such a copy before you continue with the cisco-worldwide-contacts.html
next step.
2. Click Delete to remove the current device from Cisco UCM.
3. Click Add new to create a new device.
4. Select Phone Type Cisco TelePresence DX70,

Cisco TelePresence DX80, or Cisco Webex DX80, and fill in all the
required fields in Cisco UCM, just like for any other device that runs
CE software. Android-based software for
When you are done with entering the required details in Cisco UCM, Cisco DX70 and DX80
click Save. D15364.14
Go back to your physical DX device to continue. Collaboration Endpoint
2020 JANUARY
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8
Run the set-up wizard on the DX device manually Set-up wizard behavior in
CE9.10.0
You don't have to perform the following steps if DHCP option 4. Tap (apply) to continue. If the initial set-up wizard is
150 is used for Cisco UCM provisioning, because registration will
displayed on the DX device, the
start automatically after an 8-minute time-out period. Read more
device will attempt to register
about the set-up wizard behavior in the side bar.
to Cisco UCM via DHCP option
150 after a time-out period of
8 minutes.
1. Tap Start on the Welcome screen on the DX device. Follow the A Cisco UCM service at 192.168.1.0 is available in
set-up wizard and tap Other services on the Choose a call service • If provisioning fails after
your network. Continuing will activate this device to
screen. that service. Alternatively, choose another service. the initial 8-minute
time-out, the device will
If the DHCP server in your network is set up with Option 150, the DX Change service retry registration every 2
device will automatically connect with Cisco UCM, and you can skip minutes.
step 2 and 3 below. Continue with step 4. • If option 150 does not exist,
you must complete the set-
up wizard manually.
2. Applies only if your DHCP server is set up without Option 150:
• If you start going through
Tap Cisco UCM. the set-up wizard manually,
5. Tap (done) to finalise the setup. the 8-minute countdown
3. Applies only if your DHCP server is set up without Option 150: will be cancelled, and
Enter the IP address or host name of the Cisco UCM server in the you have to complete the
wizard manually.
Server address input field, and tap (apply).
This behavior is implemented
to reduce the need for user
Setup done! interaction if option 150 is used
Your system is now ready for use for Cisco UCM provisioning.
Cisco UCM
Automatic configuration
Enter server address
Now, the DX device is up and running on CE software.

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Upgrade to a newer CE version

The initial CE software that converted from Android-based to CE
software, may not be the latest version available.
If you have configured your Cisco UCM to automatically upgrade to a

later CE software version, we recommend that you allow enough time
for Cisco UCM to download and install the latest CE software before you
start using the device.
If you start using the DX device while Cisco UCM downloads a new
software image in the background, the upgrade will be postponed. It is
postponed for 6 hours by default, but it may be set differently on your
Cisco UCM.

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Migrate a DX device to CE software with no Cisco UCM
This chapter explains how to migrate a DX device to CE software when Run the set-up wizard on the DX device
your network infrastructure do not have a Cisco UCM.
1. Tap Start on the Welcome screen on the DX device, and follow the
The DX70 and DX80 can then be migrated to CE software by use of the instructions on screen.
Cloud Upgrader tool.
2. On the Choose a call service screen, select your provisioning
NOTE: The DX device must have access to internet to access the Cloud
infrastructure and fill in the required details, typically the address of
Upgrade Tool.
the provisioning server, and user credentials.
Migrate a DX device to CE software with the Choose a call service

Cloud Upgrader tool
1. Tap the Settings icon in the upper right corner of the DX device.
2. Open the Settings application and navigate to More... > TFTP Server. Cisco Webex Other services
Cisco's cloud service Cisco UCM, VCS,
3. Enter the IP address of the Cloud Upgrader tool: Cisco UCM via Expressway
• TFTP Server 1: upgrade.cisco.com or 35.185.22.200

• When prompted, erase the Trust List files.
• TFTP Server 2: <leave blank>

• When prompted, erase the Trust List files.
Upgrade to a newer CE version
4. The DX device will restart and the upgrade process will start.
The CE software installed by the Cloud Upgrader tool may not be the
Be patient while the DX device upgrades. Depending on the network latest version. Upgrade the DX device by following normal CE software
connection it can take from 10 minutes to an hour, or more. upgrade procedures.
The device will restart twice.
The tool will upgrade the DX device to CE software CE9.10.0 When
ready, you will see the Welcome screen, which is the first screen of
the CE set-up wizard.

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Convert a Cisco UCM registered DX device back to Android-based software (page 1 of 4)
This chapter explains how to convert a Cisco UCM registered DX device Open a web browser and enter the host name or IP address of the Cisco How to find the
from CE software back to the Android-based software. Unified Communications Manager (Cisco UCM). Select Cisco Unified CE software version
You need Cisco UCM version 9.1.2 or later, with a recent dev pack. Communications Manager from the list of installed applications.
On the DX device:
1. Select Cisco Unified CM Administration from the navigation drop
down list and click Go. 1. Tap the settings icon (cog
Upload and install the Android-based software 2. Enter your user name and password and click Login.
wheel) in the upper left
corner on the DX home
You can either push the Android-based software from Cisco UCM screen.
3. Navigate to Device > Phone.
(recommended), or install the Android-based software from the DX
device's web interface (option). 2. Tap System Information.
4. Enter search criteria, and find your device on the list of Cisco UCM
registered devices. 3. Check the Software
Install the software from Cisco UCM (recommended) 5. Click the device’s name to open the Phone Configuration page. The
section, which shows the
CE software version that
Prerequisites: device type is:
the device is running.
• The DX device must run CE software version 8.2.x (for example • Cisco TelePresence DX70
ce 8.2.2 Final 3263c59 2016-09-26). See the side bar where to find • Cisco TelePresence DX80 or Cisco Webex DX80 (the name
the software version. depends on the version of your CUCM and device package) Or in Cisco UCM:
• The DX device (with CE software) must be registered to Cisco UCM 1. Find the Real-time Device
6. Enter the name of the Android-based software package in the Phone
(device type Cisco TelePresence DX70, Cisco TelePresence DX80, or Status toward the top of the
Load Name input field.
Cisco Webex DX80. Phone Configuration page
You need software package dx70.ce8.2.0-syn213B.rel.pkg or later for the DX device.
Do NOT register the Android-based version of a DX device at
for DX70, and dx80.ce8.2.0-syn213B.rel.pkg or later for DX80.
this point. You have to install the Android-based software on
2. Check the Active Load ID.
the DX device first. See next section. 7. Click Save, followed by Apply Config.
• The cop files with software that converts from CE8.2.x Now the DX device upgrades to the Android-based software.
software to the Android-based software version 10.2.5.213b,
cmterm-ce820-synergy213b.cop.sgn for DX70 or DX80, must be It takes approximately 10-15 minutes (depending on your set-up).
installed on Cisco UCM.
You can check the Real-time Device Status toward the top of the
Phone Configuration page.
Real-time Device Status
Registration: Registered with Cisco Unified Communication Manager
IPv4 Address: 192.168.1.128
IPv6 Address: None
Active Load ID: sipdx80.ce821.rel.loads
Inactive Load ID:
Download Status: Upgrading Convert between CE software and
Requested Load ID: dx80.ce8.2.0-syn213B.rel.pkg Android-based software for
Cisco DX70 and DX80
After converting to the new software the device is not registered on D15364.14
Cisco UCM. Proceed to Set up the DX device anew in Cisco UCM on
page 14. software version CE9.10.0
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12
Install the software from the DX device's web interface Run the set-up wizard on the DX device How to find the
(option) 1. Tap Get Started on the DX device welcome screen.
CE software version
Prerequisites: On the DX device:
• The DX device must run CE software version 8.2.x (for example 1. Tap the settings icon (cog
ce 8.2.2 Final 3263c59 2016-09-26). See the side bar where to find wheel) in the upper left
the software version. Welcome to your new desktop corner on the DX home
• The DX device must be connected to the network (wired); you need screen.
the IP address to connect to the web interface.
2. Tap System Information.
3. Check the Software

1. Open a web browser and enter the IP address of the DX device in the
address bar. Sign in with user name and password.
Get started CE software version that
2. Navigate to Maintenance > Software Upgrade. the device is running.
3. Click Browse... and find the .pkg file that contains the Android-
based software, dx70.ce8.2.0-syn213B.rel.pkg for DX70, and 2. Follow the wizard to sign in and set up all the services, like you Or in Cisco UCM:
dx80.ce8.2.0-syn213B.rel.pkg for DX80. would on any DX device running the Android-based software for DX
devices. 1. Find the Real-time Device
The software version will be detected and shown. Status toward the top of the
Phone Configuration page
4. Click Install software to start the installation process. for the DX device.
Wait while the DX device upgrades. The device restarts twice. It
2. Check the Active Load ID.
takes approximately 5-10 minutes (depending on your set-up).
The DX device's web interface will freeze at Please wait, rebooting...,
so you have to check the DX device to see when it is ready to run the
Get started wizard.
Since the device is not yet registered on Cisco UCM, it will not
show any system name or directory number in the lower left corner.
Proceed to Set up the DX device anew in Cisco UCM on page 14.
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Set up the DX device anew in Cisco UCM Open Cisco UCM and
If you installed the software from the DX device's web interface, open 3. Click Add new to create a new device.
find the DX device
Cisco UCM and find the DX device's configuration page, as explained in Open a web browser and enter
the side bar, before you continue. 4. Select Phone Type Cisco DX70 or Cisco DX80, and fill in all the the host name or IP address
required fields in Cisco UCM, just like for any other DX device that of the Cisco UCM. Select
1. Go back to Cisco UCM, and check the Real-time Device Status runs Android-based software. Cisco Unified Communications
towards the top of the Phone Configuration page. You will see that
Leave the Phone Load Name field empty. Manager from the list of
the device is Unregistered.
installed applications.
Real-time Device Status When you are done with entering the required details in Cisco UCM,
click Save. 1. Select Cisco Unified CM
Registration: Unregistered
Administration from the
IPv4 Address: 192.168.1.128 The system name or directory number will appear in the lower left navigation drop down list
IPv4 Address: None corner of the DX home screen. and click Go.
Active Load ID: sipdx80.10-2-5-213b
Inactive Load ID: 2. Enter your user name and
Download Status: Successful password and click Login.
3. Navigate to Device >

This is the registration of the device with CE software (device Phone.
type Cisco TelePresence DX70, Cisco TelePresence DX80, or
Cisco Webex DX80). You have to delete this device from Cisco UCM, 4. Enter search criteria, and
and create a new device with device type Cisco DX70 or Cisco DX80. find your device on the list
of Cisco UCM registered
You may want to make a copy of some of the fields for the existing
devices.
device (for example the MAC address) to make it easier to create and
set up a new device. Take such a copy before you continue with the 5. Click the device’s name
next step. to open the Phone
Configuration page.
2. Click Delete, to remove the current device from Cisco UCM.
The device type is
Cisco TelePresence DX70,
Cisco TelePresence DX80,
or Cisco Webex DX80.

Cisco DX70 and DX80
D15364.14
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www.cisco.com
14
Set up the DX device anew in Cisco UCM with Device types in Cisco
MigrationDX UCM
The DX70 and DX80 running the Android-based software have different In Cisco UCM, the device type
device types than when running CE. See the side bar to the right about this. for DX70 and DX80 depends
on which software the device
The manual process for performing this new registration can become runs.
cumbersome if many DX devices need to be converted.
When they run CE software the
For that reason Cisco is making available a software called MigrationDX device types are:
created specifically with this intention by UnifiedFX.
• Cisco TelePresence DX70
We recommend customers with more than 25 units deployed to use this • Cisco TelePresence DX80 or
software to register anew on their UCM. Cisco Webex DX80 (the
name depends on the
To find more information about this software, go to:
version of your CUCM and
http://www.unifiedfx.com/migrationdx
device package).
In order to receive a free license send and e-mail to When they run Android-based
dx_pm_team_mailer@cisco.com, or contact Cisco Technical Assistance software the device types are:
Center (TAC) or your sales representative.
• Cisco DX70
Feedback and issues must be reported to Cisco TAC.
• Cisco DX80
Cisco Technical
Assistance Center (TAC)
Cisco Worldwide Support
Contacts: https://www.cisco.
com/c/en/us/support/web/tsd-
cisco-worldwide-contacts.html

Cisco DX70 and DX80
D15364.14
2020 JANUARY
www.cisco.com
15
Convert a DX device back to Android-based software with no Cisco UCM
This chapter explains how to convert a DX device with CE software back Run the set-up wizard on the DX device How to find the
to the Android-based software when your network infrastructure do not CE software version
have a Cisco UCM. 1. Tap Get Started on the DX device welcome screen.
On the DX device:
1. Tap the settings icon (cog
Install the software from the DX device's web Welcome to your new desktop wheel) in the upper left
corner on the DX home
interface screen.
2. Tap System Information.

Prerequisites:
3. Check the Software
• The DX device must run CE software version 8.2.x (for example
ce 8.2.2 Final 3263c59 2016-09-26). See the side bar where to find
Get started CE software version that
the software version.
the device is running.
• The DX device must be connected to the network; you need the IP
address to connect to the web interface.
2. Follow the wizard to sign in and set up all the services, like you
would on any DX device running the Android-based software for DX
1. Open a web browser and enter the IP address of the DX device in the devices.
address bar. Sign in with user name and password.
2. Navigate to Maintenance > Software Upgrade.
3. Click Browse... and find the .pkg file that contains the Android-
based software, dx70.ce8.2.0-syn213B.rel.pkg for DX70, and
dx80.ce8.2.0-syn213B.rel.pkg for DX80.
The software version will be detected and shown.
4. Click Install software to start the installation process.

Wait while the DX device upgrades. The device restarts twice. It
takes approximately 5-10 minutes (depending on your set-up).
The DX device's web interface will freeze at Please wait, rebooting...,
so you have to check the DX device to see when it is ready to run the
Get started wizard.

Cisco DX70 and DX80
D15364.14
2020 JANUARY
www.cisco.com
16
On our web site you will find an overview of the worldwide Cisco contacts.
Go to: https://www.cisco.com/go/offices
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Dr.
San Jose, CA 95134 USA
Intellectual property rights

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE
FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND
ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE
FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of
the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE
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PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION,
LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, Cisco DX70 and DX80
network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content
D15364.14
is unintentional and coincidental.
All printed copies and duplicate soft copies are considered un-Controlled copies and the original on-line version should be referred to for latest version.
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.
2020 JANUARY
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
www.cisco.com
www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (1110R)
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Convert between

CE9.10.0 2020 JANUARY

Migrate a Cisco UCM registered DX device to CE software............................... 6

Migrate a DX device to CE software with no Cisco UCM...................................11

Convert a Cisco UCM registered DX device back to Android-based software..12

Convert a DX device back to Android-based software with no Cisco UCM......16

Collaboration Endpoint software on DX

Is your DX device Install the software that

Install the CE software

Stay on the current CE No

Convert between CE software and

Check that the DX device upgrades Set-up wizard behavior in

Convert between CE software and

2. Click Delete to remove the current device from Cisco UCM.

3. Click Add new to create a new device.

4. Select Phone Type Cisco TelePresence DX70,

Enter server address

Now, the DX device is up and running on CE software.

Upgrade to a newer CE version

If you have configured your Cisco UCM to automatically upgrade to a

Convert between CE software and

Migrate a DX device to CE software with the Choose a call service

• TFTP Server 1: upgrade.cisco.com or 35.185.22.200

• TFTP Server 2: <leave blank>

Convert between CE software and

3. Check the Software

3. Navigate to Device >

Convert between CE software and

Convert between CE software and

2. Tap System Information.

2. Navigate to Maintenance > Software Upgrade.

4. Click Install software to start the installation process.

Convert between CE software and

Intellectual property rights

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