DON BOSCO BOYS HOME AND VOCATIONAL

TRAINING CENTER, INC

Sector: METALS AND ENGINEERING

Qualification: SHIELDED METAL ARC WELDING (SMAW NC

1)

Module Title: DEMONSTRATE WORK VALUES

Name:

Signature: Cell #:

Instructor: Signature:

DON BOSCO BOYS HOME AND VOCATIONAL TRAINING

CENTER, INC
P.D.M.S. dumangas, Iloilo, Tel. no. (033) 393-3677; Cel#: 0923-
740-1911
TVET Center and Senior High School Sectors
FB Account: Don Bosco Dumangas;Email
:donboscodgas@gmail.com

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 MODULE CONTENT
QUALIFICATION: SHIELDED METAL ARC WELDING (SMAW NC I )
MODULE TITLE: DEMONSTRATE WORK VALUES
INTRODUCTION:
This module covers the basic competency of Demonstrate Work Values is
under the SMAW NC I qualification. It comprises of two learning outcomes:
Develop effective workplace relationship and Contribute to work group activities.
LEARNING OUTCOMES:
LO1. Define the purpose of work
LO2. Apply work values/ethics
LO3. Deal with ethical problems
LO4. Maintain integrity of conduct in the workplace
ASSESSMENT CRITERIA:
 One’s unique sense of purpose for working and the why’s of work are
identified, reflected on and clearly defined for one’s development as a person
and as a member of society.
 Personal mission is in harmony with company’s values Feedback provided by
others in the team is encouraged, acknowledged and acted upon
 Work values/ethics/concepts are classified and reaffirmed in accordance
with the transparent company ethical standards, policies and guidelines.
 Work practices are undertaken in compliance with industry work ethical
standards, organizational policy and guidelines
 Personal behavior and relationships with co-workers and/or clients are
conducted in accordance with ethical standards, policy and guidelines.
 Company resources are used in accordance with transparent company
ethical standard, policies and guidelines.
 Company ethical standards, organizational policy and guidelines on the
prevention and reporting of unethical conduct are accessed and applied in
accordance with transparent company ethical standard, policies and
guidelines.
 Work incidents/situations are reported and/or resolved in accordance with
company protocol/guidelines.
 Resolution and/or referral of ethical problems identified are used as learning
opportunities.
 Personal work practices and values are demonstrated consistently with
acceptable ethical conduct and company’s core values.
 Instructions to co-workers are provided based on ethical, lawful and
reasonable directives.
 Company values/practices are shared with co-workers using appropriate
behavior and language.

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 INFORMATION SHEET 3.1-1
(LO1 Define the purpose of work)
Learning Objectives:
After reading this INFORMATION SHEET, you must be able to execute
correctly the procedure in Define the purpose of work.

I. WHAT ARE WORK VALUES

A. Throughout your life you acquired a set of values — beliefs and ideas that
are important to you.
For example:
 You may believe that one should always be honest or that one must
always be a loyal friend.
 You live your life according to this set of
values. In order to have a happy,
successful and fulfilling life, you must
act upon your values, both in your
personal life and at work. Taking your
values into account when you choose a
career could be the most important
factor that determines whether you will
or won't be satisfied with that aspect of
your life.

 Clarifying your work values, that subset of values that relate to your
career, is essential. Your work values are both intrinsic, relating to the
actual tasks involved in practicing a particular occupation, and extrinsic,
relating to the by-products of an occupation. An intrinsic value might be
helping others,
For example:
 An extrinsic value is earning a lot of money.
B. Types of Workplace Responsibility
 For a workplace to function, both employees and employers must live up to
their responsibilities. While some of these responsibilities are formal and
easy to understand or enforce, others are more difficult to conceive and
enact. By understanding workplace responsibilities and working to meet
them in all areas, a workforce can keep its members safe and productive.
C. Job Responsibility
 Some of an employee's more basic and important responsibilities involve
meeting job expectations and fulfilling daily work duties. As a related

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 workplace responsibility, employers must
find ways to communicate what each
worker's job entails. Formal job descriptions
spell out employees' responsibilities clearly
and in written form for future reference.
Performance evaluations help leaders ensure
that employees are living up to their work
responsibilities, or provide discipline or
training when they aren't.
D. Self-Responsibility
 Another type of workplace responsibility is self-responsibility, which refers
to each employee taking responsibility for his own actions outside of normal
job duties. Self-responsibility is related to accountability, which requires
workers to accept blame for their errors or omissions and acknowledge the
successes and contributions of others. Accountability is especially
important among business leadership to establish a positive workplace
culture. Workers are responsible for dealing with their colleagues and
superiors honestly and with integrity.
E. CLARIFYING YOUR WORK VALUES LEADS TO JOB SATISFACTION
 Examples and Definitions of Work Values

1) Autonomy: receiving no or little

supervision
2) Helping Others: providing assistance to
individuals or groups
3) Prestige: having high standing
4) Job Security: a high probability that one
will remain employed
5) Collaboration: working with others
6) Helping Society: contributing to the betterment of the world
7) Recognition: receiving attention for your work
8) Compensation: receiving adequate pay
9) Achievement: doing work that yields results
10. Utilizing Your Skills and Background: using your education and
work experience to do your job
11. Leadership: supervising/managing other
12. Creativity: using your own ideas
13. Variety: doing different activities
14. Challenge: performing tasks that are difficult
15. Leisure: having adequate time away from work
16. Recognition: receiving credit for achievements
17. Artistic Expression: expressing one's artistic talents
18. Influence: having the ability to affect people's opinions and ideas

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 INFORMATION SHEET 3.2-1
(LO2 Apply work values/ethics)

Learning Objectives:
After reading this INFORMATION SHEET, you must be able to execute
correctly the procedure in Applying work values/ethics.

I. HOW TO IDENTIFY WORK VALUES

1. Strong Work Ethic

 Employers value employees who understand and possess a willingness to
work hard. In addition to working hard it is also important to work smart.
This means learning the most efficient way to complete tasks and finding
ways to save time while completing daily assignments. It’s also important to
care about your job and complete all projects while maintaining a positive
attitude. Doing more than is expected on the job is a good way to show
management that you utilize good time management skills and don’t waste
valuable company time attending to personal issues not related to the job.
Downsizing in today’s job market is quite common so it’s important to
recognize the personal values and attributes employers want to improve
your chances of job security should a layoff occur.
2. Dependability and Responsibility
 Employers value employees who come to work on time, are there when they
are supposed to be, and are responsible for their actions and behavior. It’s
important to keep supervisors abreast of changes in your schedule or if you
are going to be late for any reason. This also means keeping your
supervisor informed on where you are on all projects you have been
assigned. Being dependable and responsible as an employee shows your
employer that you value your job and that you are responsible in keeping
up with projects and keeping them informed of the things that they should
know about.
3. Possessing a Positive Attitude.
 Employers seek employees who take the initiative and have the motivation
to get the job done in a reasonable period of time. A positive attitude gets
the work done and motivates others to do the same without dwelling on the
challenges that inevitably come up in any job. It is the enthusiastic
employee who creates an environment of good will and who provides a
positive role model for others. A positive attitude is something that is most
valued by supervisors and co-workers and that also makes the job more
pleasant and fun to go to each day.

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4. Adaptability
 Employers seek employees who are adaptable and maintain flexibility in
completing tasks in an ever changing workplace. Being open to change and
improvements provides an opportunity to complete work assignments in a
more efficient manner while offering additional benefits to the corporation,
the customer, and even the employee. While oftentimes employees complain
that changes in the workplace don’t make sense or makes their work harder,
oftentimes these complaints are due to a lack of flexibility.
 Adaptability also means adapting to the personality and work habits of co-
workers and supervisors. Each person possesses their own set or strengths
and adapting personal behaviors to accommodate others is part of what it
takes to work effectively as a team. By viewing change as an opportunity to
complete work assignments in a more efficient manner, adapting to change
can be a positive experience. New strategies, ideas, priorities, and work
habits can foster a belief among workers that management and staff are both
committed to making the workplace a better place to work.
5. Honesty and Integrity
 Employers value employees who maintain a sense of honesty and integrity
above all else. Good relationships are built on trust. When working for an
employer they want to know that they can trust what you say and what you
do. Successful businesses work to gain the trust of customers and maintain
the attitude that “the customer is always right”. It is the responsibility of
each person to use their own individual sense of moral and ethical behavior
when working with and serving others within the scope of their job.
6. Self – Motivated
 Employers look for employees who require little supervision and direction to
get the work done in a timely and professional manner. Supervisors who
hire self-motivated employees do themselves an immense favor. For self-
motivated employees require very little direction from their supervisors.
Once a self-motivated employee understands his/her responsibility on the
job, they will do it without any prodding from others. Employers can do
their part by offering a safe, supportive, work environment that offers
employees an opportunity to learn and grow. Working in a supportive work
environment and taking the initiative to be self-directive will provide
employees with a better sense of accomplishment and increased self-esteem.
7. Motivated to Grow & Learn
 In an ever-changing workplace, employers seek employees who are
interested in keeping up with new developments and knowledge in the field.
It has been noted that one of the top reasons employees leave their
employers is the lack of opportunity for career development within the
organization. Learning new skills, techniques, methods, and/or theories

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 through professional development helps keep the organization at the top of
its field and makes the employee's job more interesting and exciting.
Keeping up with current changes in the field is vital for success and
increased job security.
8. Strong Self – Confidence
 Self-confidence has been recognized as the key ingredient between someone
who is successful and someone who is not. A self – confident person is
someone who inspires others. A self-confident person is not afraid to ask
questions on topics where they feel they need more knowledge. They feel
little need to have to impress others with what they know since they feel
comfortable with themselves and don’t feel they need to know everything.
 The self-confident person does what he/she feels is right and is willing to
take risks. Self- confident people can also admit their mistakes. They
recognize their strengths as well as their weaknesses and are willing to work
on the latter. Self-confident people have faith in themselves and their
abilities which is manifested in their positive attitude and outlook on life.
9. Professionalism
 Employers value employees who exhibit professional behavior at all times.
Professional behavior includes learning every aspect of a job and doing it to
the best of one’s ability. Professionals look, speak, and dress accordingly to
maintain an image of someone who takes pride in their behavior and
appearance. Professionals complete projects as soon as possible and avoid
letting uncompleted projects pile up. Professionals complete high quality
work and are detail oriented. Professional behavior includes all of the
behavior above in addition to providing a positive role model for others.
Professionals are enthusiastic about their work and optimistic about the
organization and its future. To become a professional, you must feel like a
professional and following these tips is a great start to getting to where you
want to go.
10. Loyalty
 Employers value employees they can trust and who exhibit their loyalty to
the company. Loyalty in the workforce has taken on a new meaning. Gone
are the days when employees plan on starting out and retiring with the
same company. It is said that most people will hold between 8 – 12 jobs
throughout their career. What does this mean in terms of loyalty in today’s
workforce?
 Companies offering employee growth and opportunity will ultimately gain a
sense of loyalty from their employees. Employees today want to feel a sense
of satisfaction in their jobs and will do a good job when they feel that the
employer is fair and wants to see them succeed. Although this may mean
only staying for five or ten years in a position, employees can offer loyalty
and make an important contribution during their time with the company.

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 More companies today encourage employee feedback and offer employees an
opportunity to lead in their area of expertise. This gives employees a greater
sense of satisfaction and a sense of control over their job. Empowerment
encourages employees to do their best work since companies are displaying
a trust and expectation that they believe in their employees to do a good job.
INFORMATION SHEET 3.3-1
(LO3 Deal with ethical problems)
Learning Objectives:
After reading this INFORMATION SHEET, you must be able to execute
correctly the procedure in Dealing with ethical problems.
I. Common Types of Ethical Issues within Organizations

A. Though the ethical dilemmas faced by certain companies may be specific to

their industry or company, other types of ethical issues are common to all
types of companies. Handling ethical decisions with wisdom is especially
important for small businesses, given the potentially devastating effects
these companies may face if such issues aren't handled correctly.
 One area of ethical consideration for employers is how to balance expense
control with the health and safety interests of employees. Manufacturing
plants and other workplaces where employees use dangerous equipment or
engage in physically demanding work should have strong safety standards
that not only meet federal requirements, but that also makes eliminating
accidents a priority. Even standard office workplaces pose health risks to
employees who are asked to sit or stand all day. Unfortunately, certain
organizations opt to cut corners on safety controls, equipment and training
to save money. This is both unethical and potentially damaging in the long
run if major accidents occur.
 Advancements in technology and the growth of the Internet in the early 21st
century have produced a slew of ethical dilemmas for companies. Company
leaders have to balance the privacy and freedom of workers while also
maintaining standards that require that company technology use is for
legitimate business purposes. Certain companies go so far as to monitor all
online use and email communication from employee computers and work
accounts. A company may have this right, but its leaders need to
understand the potential concern about privacy and autonomy among
employees.
 Prominent business and accounting scandals have made it imp erative that
companies operate with openness and transparency. For public
corporations, this includes honest, accurate and complete reporting on
mandated financial accounting reports. For large and small businesses,
transparency includes communicating messages, including marketing
messages, that aren't open to misinterpretation and that clearly represent

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 the intentions of the company and its messages. Being caught in a lie or
avoiding full disclosure may cause irreparable harm to small businesses.
 Companies are generally expected to provide fair working conditions for
their employees in the business environment, but being responsible with
employee treatment typically means higher labor costs and resource
utilization. Fair pay and benefits for work are more obvious elements of a
fair workplace. Another important element is provision of a
nondiscriminatory work environment, which again may have costs involved
for diversity management and training.
B. What Are the Major Ethical Issues Business People Face?
 From large corporations to small businesses, individuals involved in all
types of business often face ethical issues stemming from employee
behavior. For example, whether an employee can spend work time checking
personal email accounts, how a manager deals with claims of harassment
and to what extent a manager can "groom" a certain employee for a promotion
are all examples of ethical issues regarding employee behavior. There are
legal consequences for some unethical employee behavior. For example, if a
supervisor discriminated against an employee based on her gender, religion
or ethnicity when making recommendations for a promotion, legal action could
be sought. Small business owners can help to prevent ethical problems
stemming from employee behavior by drafting a clear, attorney-reviewed set
of standards that dictate behavior policies for employees at all levels.
 In addition to employee behavior, there are a number of ethical issues
business people must consider about employee working conditions. For
example, employers must be aware of the safety of their work environment
and if they have compensated employees for all the time they have worked.
The must also considers if they have required an employee to work an
unreasonably long period of time or if they have him doing an unusually
difficult task. Just like there are legal consequences for some unethical
issues regarding employee behavior, there are also legal consequences for
unethical working conditions. For example, an employer who requires an
employee to work without pay or who creates an unsafe working environment
can face legal action.
 In addition, employees and business owners must consider the ethical
issues involved with their relationships between suppliers and customers.
Business owners in particular must consider whether it is ethical to do
business with suppliers who have unethical practices. When dealing with
customers or clients, business people must ensure that they use their
information correctly, do not falsely advertise a product or service, and do
not intentionally do sub-standard work.
 Although there are ethical issues like discrimination that apply to all areas
of business, each business area has its own ethical concerns. For example,
business people who act as consultants must ensure they are giving sound
advice. In the area of small business, some major ethical issues result from
hiring, firing and dealing with employees. For example, conflicts of interest

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 may cause ethical issues in small businesses, especially if they are family
run. When personal family issues interfere with business decisions, this is a
conflict of interest and an ethical concern.

INFORMATION SHEET 3.4-1

(LO4 Maintain integrity of conduct in the workplace)
Learning Objectives:
After reading this INFORMATION SHEET, you must be able to execute
correctly the procedure in Maintaining integrity of conduct in the workplace.

I. Interpersonal Relationship Skills/Qualities

A. A strong association between individuals sharing similar interest and goal is

called as interpersonal relationship. It is important to have trustworthy
colleagues around at the workplace.

One needs to know how to interact with fellow workers. Let us go through
some interpersonal skills an individual need to inculcate for a healthy
relationship with coworkers.
1. Stay positive at the workplace.
– Do not crib over small things. No individual on this earth is perfect.
Do not always find mistakes in others.
2. Respect your colleagues.
– It is unprofessional to misbehave with fellow workers. An employee
must behave in an acceptable way at the workplace. Maintain the
decorum of the workplace.
– Remember the way you behave speaks a lot about your education,
upbringing and family background
– Be polite to everyone irrespective of his/her designation and income.
– An individual need to have effective communication skills (both oral
as well as written) for a healthy interpersonal relationship at
workplace. One must be careful about the pitch and tone of his voice.
Never be too loud or too soft. Being loud sometimes is considered rude
and being too soft signifies lack of interest in the other person.
– Choice of words is also equally important. Never say anything which
you yourself would not like to listen. Avoid using slangs and foul
words at the workplace.
– Communicate more through emails as they are considered to be more
reliable as compared to verbal communication.
3. Be cheerful at the workplace.
– Smile more often. It works.
4. Make your fellow workers feel important.

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 – Show how much you care for them. If they have done something for
you, do remember to thank them. The good work of employees must
be acknowledged and appreciated in front of all. Being jealous does
not help and in turn spoils your relationship with your fellow workers.
5. Stand by your colleagues at the times of crisis.
– Lend a sympathetic ear to their troubles and help them whenever
required.
– Who says you can’t have friends at the workplace? After all you spend
maximum part of your day here. Wish your colleagues on their birthdays,
anniversaries and important festivals. They would feel special.
6. honest to others.
– If any of your colleagues is doing something wrong, tell him on his face.
It is better to be straight forward than spreading unnecessary rumors
about someone.
– Criticizing and making fun of fellow workers spoil relationships and
eventually turn friends into foes.
7. Be a patient listener.
– Listen to what the other person has to say. Understand the other
person’s point of view as well before jumping to conclusions. Wrong
perceptions of people lead to unnecessary confusion and
misunderstandings.
– Being trustworthy helps you gain confidence of fellow workers. Learn to
keep things to yourself.
– An individual’s personal interest ought to take a backseat at workplace.
Your office has nothing to do with your personal life and personal
problems. You have no right to shout on your co workers. Learn to keep
a control on your emotions.
– Be a little more understanding and compromising to avoid unnecessary
conflicts at the workplace. Put yourself in your colleague’s shoes before
taking any crucial decisions.
8. Be nice and kind to everyone.
– Make sure you are not labeled as “brat”. Be a source of inspiration for
others. Remember it is you and only you who can make a difference to
the organization. Behave as a thorough professional.

B. Role of Employees in Interpersonal Relationship Development

 Individuals need to get along well with their fellow workers for a positive
ambience at workplace and also for healthy interpersonal relationship. It
is essential for individuals to trust each other at the workplace for better

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 relations. It is almost impossible for employees to work alone. Everyone
needs people around to discuss things and reach to better solutions.
The role of employees in interpersonal relationship.
1. It is important for employees to stay positive at workplace.
– Do not always find faults in your fellow workers. Remember no one on
this earth is perfect. No matter how bad the other individual is, one
needs to maintain the decorum of the workplace. The best way is to
ignore the one you do not like rather than indulging in conflicts and
spoiling relationship. Conflicts turn friends into foes.
2. Be a little more adjusting.
– Things can’t always be the way you like. Listen to others and understand
their point of view as well. Don’t see your personal interests always.
3. Never ever under estimate your fellow workers.
– You never know when someone comes up with a brilliant idea. Treat
everyone with respect. Ignoring people leads to frustration and eventually
spoils relationships at workplace. Listen to all. Giving importance to few
and sidelining others create problems among employees. Such things
demotivate employees to give their best. They start treating office and
work as a burden.
4. Never be partial to anyone.
– Employees performing well should be appreciated in front of others.
Those who are not performing up to the expectations must be asked to
pull up their socks next time irrespective of the relation they share with
you or with the senior management. One of your team members can be
your best friend but when it comes to results and targets, even he should
not be spared. Work should never be mixed with personal relations.
5. It is unethical to spread rumors around at the workplace.
– Backbiting, leg pulling, criticism are the biggest reasons of displeasure
among employees. Learn to be straightforward. If you feel your colleague
is doing something wrong, tell him on his face rather than discussing
with others. Making fun of others is unprofessional.
6. An individual should be trustworthy.
– If any of your colleagues has confided something in you, do not backstab
him. Do not walk up to your boss and reveal all his secrets. Learn to
keep things to yourself.
7. Avoid being arrogant.
– Don’t show unnecessary attitude to people around. You might be
heading a particular department but that does not mean you have the
authority to be rude to people around. You are getting paid for your

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 services and no one will tolerate your dominant and bossy nature. Leave
your ego behind the moment you step inside your office.
8. Think before you speak.
– Make sure you do not hurt people. Never ever insult anyone
intentionally.
9. Greet your colleagues even if he/she is not from your team.
– It hardly matters. A smile can actually make a difference.

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