Professional Documents
Culture Documents
Organizational interventions
influencing employee career
development preferred by
different career success
orientations
Namhee Kim
Introduction
Market changes often necessitate substantial transformation in organizations via reor-
ganizing, restructuring or downsizing (Gutteridge et al., 1993). The characteristics of
employees have changed as well. One of the biggest issues facing organizations
is the increasing diversity of the modern workforce. Determining how to manage and
develop today’s workforce effectively from the perspective of career development has
become a critical issue at the organizational level.
Companies must find ways to match organizational goals and needs with those of
individuals, but employees’ internal orientations are often left largely uninvestigated
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USA.
Organizational Interventions 47
in the design and implementation of organizational interventions. This study explores
Korean employees’ perspectives on organizational interventions that influence their
career development, according to personal definitions of career success. Answers to
this research question will help organizations design and implement more effective
employee career development policies and activities.
Types Description of Schein’s (1978) Delong’s (1982) Driver’s (1980) Derr’s (1986) Baruch’s (2004)
common characteristics career anchor career orientation career concept career success measures of
orientation career success
Source: N. Kim (2004). Career success orientation of Korean women bank employees, Career Development International, 9(6), p. 598.
Many organizations do not consider such activities a part of ECD (Watts, 1989). In this
regard, career systems in organizations are closely linked to human resource manage-
ment systems, or employee relations, and are integrated into those systems (Gutteridge
et al., 1993; Wils et al., 1993).
Recently, Baruch (2004) elaborated his six-dimension model of organizational career
systems, which includes involvement, sophistication & complexity, strategic orienta-
tion, developmental focus, organizational decision-making focus, and innovation.
Among these, involvement, strategic orientation, developmental focus and organiza-
tional decision-making focus relate to the idea of organizational versus individual-
focused dimensions (as found in Wils et al., 1993), as well as the direct versus indirect
intervention dimensions addressed by Watts (1989). Innovation and sophistication &
complexity seem to be more methodological concerns; this is understandable since
the model was designed to facilitate guidelines for evaluating organizational career
systems.
Given the definition and scope of organizational interventions influencing ECD,
broad types of organization-initiated policies or activities can be categorized (Figure 1).
Individual-focused activities partially or entirely allow individuals to make decisions
about their participation. Accordingly, participants can take primary advantage of the
resulting benefits. Organizational-focused activities are operated primarily for organi-
zational purposes, rather than individual benefit. Further, indirect interventions can
influence ECD, although they may not appear to be a part of ECD.
This two-dimensional taxonomy of organizational interventions influencing ECD
in Figure 1 provides a useful framework for understanding the various kinds of
organizational interventions influencing ECD that have been identified from the career
literature, including personnel allocation systems, employee appraisal systems, train-
ing/development systems, career development (CD) support systems, and compen-
sation/benefits systems (Baruch, 2004; Derr, 1986; Noe et al., 1996; Watts, 1989; Wils
et al., 1993).
Under this taxonomy, 13 types of interventions can be summarized, as presented in
Table 2. According to Table 2, succession planning, career paths, job posting/job
matching, promotion/upward mobility, downward mobility, and job rotation/lateral
Training/development systems
Individual- Organization
focused focused
Note: Summarized from the literature (Baruch, 2004; Derr, 1986; Noe et al., 1996; Watts, 1989;
Wils et al., 1993).
CD Programme Orientation
Assessment centres O
Career counselling and coaching O O
by managers
Career counselling by others O O O
Career information centres O O O O O
Career information systems O O O
Career pathing O O
Computer-aided instruction and O O
information systems
Educational and professional O O O
development benefits
Fallback-position transfers O
Flexible scheduling and benefits O O
Family-related benefits O
High-potential identification O O
programmes
Individual development plans O O O
Integrated career planning O O
Job matching O O O O O
Job posting O O O O O
Lifelong employment O
Mentor programmes O O
Succession planning O
Workshops and training events O O O
Methodology
A quantitative sample survey was designed to test research hypotheses on career
success orientations. Data were collected from a sample of 1000 employees in a Korean
wireless communications company. The sample was randomly selected from the com-
pany directory of 3003 employees, and the survey instrument was distributed and
collected through the company’s intranet system. A 33.7% response rate resulted, with
337 useable surveys returned. Table 4 shows the sample composition by demographic
characteristics.
The respondents’ ages were categorized into three groups: 20–29, 30–39, and 40 and
above. The average age was just over 33. The range was between 22 and 56. Most
respondents’ ages were between 30 and 39 (69.4%). The respondents’ average years of
work experience was 5.42, ranging between less than 1 and 13. The largest respondent
group was those who have worked for 4–6.99 years (49%). Almost half of the respon-
dents (48.1%) were assistant managers, while 22.8% were managers, 21.7% were
employees, and 7.4% were senior managers. Respondents were predominantly male
(89.6%), and 78% of the respondents were married. The two major types of job were
29.1% in marketing and 38.6% in engineering. A majority of the respondents (63.8%)
had completed 4-year college courses, and 19.3% had completed graduate school.
The instrument consisted of two parts. The first part identified individuals’ career
success orientations. A modified Derr’s (1986) ‘Career success map questionnaire’
(CSMQ) was used, since this instrument was originally developed to identify five
types of career success orientation. The questionnaire was changed from a forced-
Results
Two approaches were used to test the research hypotheses. First, differences in pref-
erences between groups were examined. Second, differences in preferences within
Discussion of findings
Different types of work, pay/benefits, promotion systems, and types of recognition
motivate individuals who have different needs (Derr, 1986; Schein, 1990). The findings
of this study mostly support this assertion. That is, Korean employees’ career success
orientations seem to impact their preferences for organizational interventions influ-
encing employee career development. Even within each specific career orientation
group, some interventions were preferred over others. The findings regarding prefer-
ences for the 13 organizational interventions influencing employee career develop-
ment are discussed in detail below.
Though the differences in preferences for succession planning among three groups
(Getting free, Getting balanced, and Getting high) could not be compared due to
violations of homogeneity of variance assumptions for ANOVA, within-group
Table 5: Preferences for organizational interventions influencing ECD by career success orientation
10. Career counselling 5.38 0.96 5.00 1.07 4.76 0.89 F = 8.27**
11. Career information system 5.05 1.06 4.89 1.08 4.73 0.85 F = 1.89
12. Compensation system 5.40 1.05 5.09 1.05 5.00 0.75 –
13. Flexible benefit plans 5.50 1.04 5.31 1.05 5.06 0.93 F = 3.51*
Within group comparison Wilk’s Wilk’s Wilk’s *p < 0.05
Lambda = 0.396 Lambda = 0.471 Lambda = 0.423 **p < 0.01
F = 13.86*** F = 9.63*** F = 4.42*** ***p < 0.001
comparison indicated that both Getting free and Getting high groups significantly
preferred this intervention over other options, such as job rotation, assessment system,
mentoring/coaching or career information system. Derr’s (1986) assertion that succes-
sion planning would be appropriate only for the Getting ahead orientation was not
confirmed; this intervention seems to be favourably accepted by both Getting free and
Getting high orientations. It was ranked first by Getting free, and second by Getting
high in rank orders.
Career paths were preferred significantly more by the Getting free than the Getting
balanced group. Since career paths provide individuals with the opportunity to follow
their own career goals, it is understandable that people who want freedom would be
in favour of this intervention, while the Getting balanced orientation maintains a
need for flexibility (Derr, 1986; Schein, 1978). Interestingly, there was no significant
difference in preferences for career paths between Getting high and Getting balanced.
However, Getting high preferred career paths over the other intervention options. Derr
(1986) suggested that career paths would be appropriate for Getting free and Getting
high; this was partially confirmed by the study.
Group differences in job posting/job matching and promotions could not be
explored due to violations of the assumptions for ANOVA. However, Getting free
and Getting balanced, respectively, significantly preferred job posting/job matching
over job rotation. It is assumed that the Getting free orientation seeks a position
with more autonomy, while Getting balanced seeks a position that accommodates
personal values in family and relationships through announced open job opportuni-
ties (Derr, 1986). Getting free and Getting high significantly preferred promotion
over job rotation, assessment system, mentoring/coaching, career counselling, and
career information system. It seems that the Getting free and Getting high orienta-
tions desire some level of status that allows them to make decisions based on per-
sonal interests.
There was no significant difference in preferences for downward mobility, assess-
ment system, and career information system among the groups. However, downward
mobility was consistently the least preferred intervention among the 13 options.
Although people tend to pursue what they want, they naturally do not want to give
up their current levels of income and responsibility. Derr (1986) claimed that career
information system may be appropriate for Getting free and Getting high, but no
difference was found between the groups studied. Moreover, this intervention was not
particularly preferred within any of the groups. Getting free ranked it 12th, Getting
balanced ranked it 10th, and Getting free ranked it 9th in rank order. Considering that
the concept and necessity of career development are still relatively new in Korea (H.
Kim, 2000), respondents may not be familiar with such ideas or aware of some systems’
potential benefits for individual career goals, which may be manifested in low prefer-
ence results.
Job rotation was significantly less preferred by the Getting high orientation than by
Getting free or Getting balanced. Since it is very important for Getting high individuals
to keep jobs which they can truly enjoy (Derr, 1986), these people are likely to be
reluctant to move to a new function or area.
Mentoring/coaching and career counselling were preferred significantly more by
Getting free than by Getting high or Getting balanced. Although Derr (1986) assumed
that career counselling and mentoring programmes would be appropriate for Getting
balanced, this was not confirmed in this study. These interventions did not seem to be
attractive to the Getting balanced group; they are in the middle rank. It seems that
Getting free individuals may maintain positive attitudes toward sharing career issues,
and want to be guided by someone who can help them. Getting balanced individuals
may not have specific career aspirations that can be shared with others at work, since
they view careers in relation to other dimensions of their lives.
Training/development opportunities and flexible benefit plans were preferred sig-
nificantly more by Getting free than by Getting high. Although Derr (1986) and Watts
(1989) viewed training/development as appropriate for all three (Getting free, Getting
high, and Getting balanced) groups, our study showed that Getting free particularly
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