Fr. Nessy/ Gen thanks ate tin for being the leader. Godbless Mwah!

Reporting Evaluation Results

 Results of an evaluation must be reported if the evaluation is to be of any use.

 Results for not reporting evaluation results are diverse and numerous.

4 major reasons for why evaluative data may often

Never get from the spreadsheet to the customer.

1. Ignorance of who should receive the results

2. Belief that the results are not important or will not be used
3. Inability to translate results into language useful for producing the report
4. Fear that results will be misused
Guidelines when planning an evaluation will significantly increase the
likelihood that results of the evaluation will be reported to the appropriate
individuals or groups, in a timely manner, and in usable form:
1. Be Audience focused
2. Stick to the evaluation purpose
3. Stick to the data

1. Be Audience focused – the purpose for conducting an evaluation is to provide

information for decision making by the primary audience. The report of evaluation
results must, therefore, be consistent with that purpose.

One rule of thumb to use:

 Always begin an evaluation report with an executive summary that is no

longer than one page. No matter whom the audience members are,
their time is important to them.
 Present evaluation results in a format and language that the audience
can use and understand without additional interpretation. Graphs and
charts generally are easier to understand. E.g. include an appendix
containing the more detailed or technically specific information in which
they might be interested.
 Make every effort to present results in person as well as in writing. A
direct presentation provides an opportunity for the evaluator to answer
questions and to assess whether the report meets the needs of the
audience.
 Finally, include specific recommendations or suggestions for how the
evaluation results might be used.
Fr. Nessy/ Gen thanks ate tin for being the leader. Godbless Mwah!

2. Stick to the Evaluation purpose

a) Keep the main body of the evaluation report focused on information that
fulfills the purpose for conducting the evaluation.
b) Provide answers to the questions asked.
c) Include the main aspects of how the evaluation was conducted, but avoid a
diary-like chronology of the activities of the evaluators.

3.Stick to the Data – maintain consistency with the actual data when reporting and
interpreting findings. Keep in mind that a question not asked cannot be answered and that data
not collected cannot be interpreted. E.g. do not draw conclusions about the adequacy of that
performance. Do not interpret successful inpatient performance as successful performance by
the patient at home or at work.

“Conceptual leaps” – from the data collected to the conclusions drawn from
those data are an all-too-common occurrence.

One suggestion that decreases the opportunity to over-interpret data is to include evaluation
results and interpretation of those results in separate sections of the report.

-A discussion of any limitations of the evaluation is an important part of the evaluation report.
E.g. if several patients were unable to complete a questionnaire because they could not understand it or
because they were too fatigued, say so.

Note: Knowing that the evaluation results do not include data from patients below a certain educational
level or physical status will help the audience realize that they cannot make decisions about those
patients based on the evaluation. Discussion of limitations also will provide useful information for what
not to do the next time a similar evaluation is conducted.