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Answer ID
489851 PowerFlex 70: Resetting a Drive Which is Password
Status
Released
Protected
Access Level
Everyone Question

Language
English (us) Question
Assigned To
Rajesh Patel Is there any way to reset a PowerFlex 70/700 drive if the password is forgotten?

Date Created Environment

04/29/2012 09:09 PM

Last Updated • 20A PowerFlex 70 

01/11/2018 06:55 PM • 20B PowerFlex 700

Products Answer
Drives & Motors > Low
Voltage AC Drives >
Architecture-class AC Answer
Drives > PowerFlex 70
Drives & Motors > Low
Answer Section (RA TechSupport)
Voltage AC Drives >
Architecture-class AC
Drives > PowerFlex 700
***** RA TechSupport *****

Internal password (24995) used to access data if lost in the field. This can be
supplied to customers only as a final option, but should not be phrased as
backdoor or secret.

Do not edit this portion unless directed by Product Management in Mequon.

***** END RA TechSupport *****

Re-enter the original password that was programmed into the HIM. If this password
cannot be found/remembered, contact drives technical support at 440-646-3434.

Reference Tech Note : 562626-Rockwell Automation’s “Factory-Reset” Policy for

legal advice.

Attachments

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Details

Created
Date Created Text
By
**Review 30/April/2012 (Eric D'Alessandro) ** Further
details on ST 4001996887
**REVIEWED 30/Apr/2012 by Lu Yang**
Suggest formatting correction using "Numbered Lists"
for the two solutions.
**Review 30/April/2012 (Eric D'Alessandro) ** Redone
formatting
**REVIEWED 30/Apr/2012 by Lu Yang** released
11/19/2012 17:03 KAH-images to HTTPS, general
cleanup
1/14/2013 10:35 11-Jan-2013 - JH - Alias fixes
(30-DEC-2013) Kensaku Yamamoto, Reviewed and
01/11/2018 06:55 Released.
no value
PM ***09JAN2014(David J McLaughlin)***
-added link to answer 562626
Added RA TechSupport
02-May-2017 Scott Knowles Reviewed and Released
this Tech Note.

17 June 2017 Rajesh patel

Added space in heading & ennding of RA Techsupport
section
ST 4006376457

***20JUL2017 - Samuel Shelley - Reviewed and

Released***

file:///C:/Users/sadeligi/AppData/Local/Temp/27d25efd-dc2a-4b9e-ac19-84706ddbff7a.htm 9/11/2019