FPG Emergency Roadside Assistance Program

“24/7 Hassle-Free” emergency roadside assistance, subject to the following

benefits;
HOTLINE NUMBER (02) 459-4746
VEHICLE ASSISTANCE 
• Towing, up to a maximum of Php5,000.00 per event
• Removal of vehicle (crane service), up to a maximum of Php10,000.00 per event.
• Emergency fuel delivery (cost of fuel not included/to be paid for by client)
• Battery boosting/jumpstarting
• Locksmith service (in case keys were locked inside the vehicle)
• Delivery of Spare Key (in case keys were locked inside the vehicle)
• Flat tire replacement (replacement of punctured tire for the spare)
• Key Protection Cover, maximum limit of Php 3,500.00 per year
• Misfuelling Cover, maximum limit of Php 3,500.00 per year
• Secondary towing services, maximum limit of Php 5,000.00 per event
PERSONAL ASSISTANCE 
• Hotel accommodation OR Continuation of journey, if repair time of immobilized vehicle extends beyond 5:00PM and 25kms
from the Insured’s usual residence: Hotel accommodation reimbursement is up to Php 1,500.00 /night, max. of two nights or, if
continuation of journey is opted for, we may provide the vehicle or we will reimburse up to Php3,000.00. Request for
reimbursement must be supported by original copy of Official Receipt.
• Relay of urgent messages
• Accident coordination, with MMDA, if within Metro Manila or Police
• Legal Assistance
• Stolen Vehicle Alarm Assistance
• Driving Directional Assistance
• Secondary Towing Arrangement (for Drivable Vehicles), pick-up and delivers the vehicle to the preferred destination cost
shall be for the Insured’s account.
MEDICAL ASSISTANCE
• Hospital Admission Assistance
• Ambulance Coordination Assistance, maximum reimbursement limit of Php 1,000.00
• Appointment with Health Professionals
• Fitness and Health
• Repatriation or Mortal Remains, maximum reimbursement limit of Php 2,000.00
• Arrangement of Funeral Services

24 HOURS INFORMATION ASSISTANCE
• Information services such as traffic or road condition, weather information, nearest gasoline station, hospital/police/
fire station telephone numbers
• Taxi Arrangement Services (including Uber and Grab)
• Alternative Driver Service Assistance, in case the Insured is unable to drive the vehicle (cost of service to be paid for by the
Insured)

Other features:
• No limit as to number of events, if availments is due to accident or acts of nature, but for other breakdowns,
number of events covered is up to three (3) per vehicle, per year.
• Nationwide coverage including Iligan City, excluding Lanao del Norte, Lanao del Sur, North Cotabato, South
Cotabato, Zamboanga del Norte, Zamboanga del Sur, Zamboanga Sibugay, Maguindanao, Sultan Kudarat, Sulu,
Tawi-tawi, Basilan, Compostela Valley, Catanduanes, Masbate, Sarangani, Batanes, Romblon, Marinduque,
Guimaras and Camiguin.
• Exclusive to all private-used vehicles, below 15 years of age, and covered under our Comprehensive Auto
Insurance, excluding vehicles over 3,500 kilograms in weight.